Amadeus Ticket Changer Automate ticket changes and refunds XXXXX Automate all your ticket changes and refunds XXXXX Save time, secure revenues and eliminate errors due to manual calculations. Automate all the steps in your ticket-change workflow AUTOMATE DOCUMENT PREPARATION Amadeus Ticket Changer automatically prepares all documents for issuance Change date/time Change class Change flight Change routing Change as oſten as you like SAVE TIME Amadeus Ticket Changer exchanges and refunds a ticket in less than a minute, saving time for you and your customers AUTOMATE CALCULATIONS Amadeus Ticket Changer verifies the change or refund conditions and automates the calculation of: • fare • taxes • any fees or penalties Offer exceptional customer service by speeding up ticket reissue and refund with Amadeus Ticket Changer. ELIMINATE ERRORS AND SECURE REVENUES Amadeus Ticket Changer uses airline filed data for voluntary ticket changes and refunds. This eliminates errors, secures your revenues and reduces the risk of airline debit memos CHANGE ANY TICKET THROUGH ANY CHANNEL AT ANY TIME... ANYWHERE Amadeus Ticket Changer Reissue Amadeus Ticket Changer Refund *Amadeus-commissioned survey of close to 3000 travellers worldwide (2010) CUSTOMER SURVEY Reliability and user experience are the top two characteristics mentioned in a recent Amadeus customer survey.* 86% of customers interviewed use Amadeus Ticket Changer every day and 92% claim that it is doing what they need. 82% say it increases the customer satisfaction and 87% think that Amadeus Ticket Changer is better than the competition and would recommend it. * Amadeus survey. 70 answers collected between April and May 2013 CUSTOMER TESTIMONIAL “Our business customers oſten need late ticket changes shortly before departure which is not always an easy procedure. Amadeus Ticket Changer is a really great help - our time saving is significant with no fears of ADMs. Our customers feel it and they are satisfied with our quick ticket reissue service.” Ivana Limburska, Traveler and Transaction Services Manager Carlson Wagonlit Travel Czech Republic XXXXX XXXXX “ ” “Making changes to bookings” ranks N°3 in the top 10 pain-points for travellers*
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Amadeus Ticket ChangerAutomate ticket changes and refunds
XXXXX
Automate all your ticket changesand refunds
X X X X X
Save time, secure revenues and eliminate errorsdue to manual calculations.
Automate all the steps in yourticket-change workflow
AUTOMATE DOCUMENTPREPARATION Amadeus Ticket Changer automatically prepares all documents for issuance
Change date/time Change class Change flight Change routing Change as o�en as you like
SAVE TIME Amadeus Ticket Changerexchanges and refunds a ticket in less than a minute, savingtime for you and your customers
AUTOMATE CALCULATIONSAmadeus Ticket Changer verifies the change or refund conditions and automates the calculation of:• fare• taxes• any fees or penalties
Offer exceptional customer service by speeding up ticket reissue and refund
with Amadeus Ticket Changer.
ELIMINATE ERRORS AND SECURE REVENUESAmadeus Ticket Changer uses airlinefiled data for voluntary ticket changes and refunds. This eliminates errors, secures your revenues and reduces therisk of airline debit memos
CHANGE ANY TICKET THROUGH ANY CHANNEL AT ANY TIME... ANYWHERE
Amadeus Ticket Changer ReissueAmadeus Ticket Changer Refund
*Amadeus-commissioned survey of close to 3000 travellers worldwide (2010)
CUSTOMER SURVEYReliability and user experience are the top two characteristics mentioned in a recent Amadeus customer survey.*
86% of customers interviewed use Amadeus Ticket Changer every day and 92% claim that it is doing what they need.
82% say it increases the customer satisfaction and 87% think that Amadeus Ticket Changer is better than the competition and would recommend it. * Amadeus survey. 70 answers collected between April and May 2013
CUSTOMER TESTIMONIAL“Our business customers o�en need late ticket changesshortly before departure which is not always an easy procedure.
Amadeus Ticket Changer is a really great help - our time saving is significant with no fears of ADMs.
Our customers feel it and they are satisfied with our quick ticket reissue service.” Ivana Limburska, Traveler and Transaction Services ManagerCarlson Wagonlit Travel Czech Republic
X X X X X
X X X X X
“ ”
“Making changes to bookings”ranks N°3 in the top 10
pain-points for travellers*
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