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Association of Fundraising Professionals Code of Ethics

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  • 7/29/2019 Association of Fundraising Professionals Code of Ethics

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    Association of

    Fundraising Professionals

    CODE OF ETHICAL PRINCIPLES AND

    STANDARDS

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    Preface

    The Code of Ethical Principles and Standards, as revised and approved by the AFP Board of Directors, applies toAFP members (individual and business) and those holding certifications granted or sponsored by AFP while they areengaged in raising philanthropic contributions for nonprofit organizations.

    The following guidelines are provided to assist AFP members and others in interpreting and using the Code ofEthical Principles and Standards. They are intended only as suggestions to help guide thinking about ethicalbehavior and not as prescriptions for all possible situations.

    By its nature, this list of guidelines is an evolving document. It is subject to revision and will reflect practice, lawsand regulations as they change. Members are encouraged to use the AFP Fundraising Resource Center foradditional basic information as they encounter ethics issues.

    In addition, the AFP Ethics Committee will respond to specific questions from AFP members and the public,including government regulators, upon request. Please submit inquiries, marked "Confidential," directly to the AFPPresident and CEO.

    The committee welcomes examples and suggestions that might further clarify the Code. Please send them to theAFP President and CEO, or to [email protected].

    Copyright 2004 AFP: Association of Fundraising ProfessionalsAll rights reserved.

    Reprinted w/revisions October 2008

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    Table of Contents

    AFP Code of Ethical Principles and Standards .............................................................................................................................. 4

    Ethical Guidelines to the Code of Ethical Principles and Standards .............................................................................................. 5

    Member Obligations(Standards 1-11)Solicitation and Use of Philanthropic Funds (Standards 12-16)Presentation of Information(Standards 17-20)Compensation and Contracts(Standards 21-25)

    AFP Ethics Enforcement Powers and Procedures(Appendix A)................................................................................................ 35

    Principles and Roles in the Ethics Enforcement Process (Appendix B)...................................................................................... 36

    How to Register a Query About a Possible Violation of the Code(Appendix C)

    ...................................................................... 37

    How to File a Formal Complaint Alleging Violation of the Code(Appendix C) ....................................................................... 37

    AFP Complaint Form: Allegation of Ethical Misconduct(Appendix D) ................................................................................... 38

    The Role of the AFP Ethics Committee(Appendix E)............................................................................................................... 40

    Glossary (Appendix F) ............................................................................................................................................................... 41

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    AFP Guidelines to the Code of Ethical Principles and Standards

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    Standard No. 1Members shall not engage in activities that harm the members organization, clients, or profession.

    Guidelinesa. Members shall subscribe to and become advocates for the mission and goals of their organization.

    b. Members shall conduct their personal and professional lives recognizing that their actions represent the organizations bywhich they are employed.

    c. Members shall respect the wishes and needs of constituents, and do nothing that would negatively impact their social,professional, or economic well-being.

    1. Refusing to participate in activities contrary to the organizations mission and goals.2. Providing accurate and complete information to constituents regarding projects, programs, or other activities that they might

    support or endorse.

    3. Maintaining ones education in philanthropy and fundraising best practices to convey appropriate advice to constituents, thecommunity, and the public.

    1. Conveying false or exaggerated information.

    2. Neglecting to complete a transaction involving a contribution or pledge as promised.

    3. Ignoring unethical practices of others and not reporting same to organizational leadership or appropriate authorities (e.g.,legal, AFP, etc.).

    4. Making public comments that are derogatory about leadership or organizational activities.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    AFP Guidelines to the Code of Ethical Principles and Standards

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    Standard No. 2

    Members shall not engage in activities that conflict with their fiduciary, ethical, and legal obligations to theirorganizations and their clients.

    Guidelines

    a. Members shall take care to assure that all legally binding gift planning obligations they propose are prepared or approved byqualified legal counsel.

    b. Members shall urge their clients to seek independent, qualified counsel in regard to any legal or fiduciary obligation that amember proposes.

    c. Members shall make every reasonable effort to assure that their organizations fiduciary obligations are held to the highestethical standards and conform to applicable law.

    d. Members shall make every reasonable effort to assure that third party organizations that are appointed to carry out fiduciaryobligations on behalf of their organization are held to the highest ethical standards.

    1. Knowing and, if necessary, informing organizational leadership and/or organizational clients of applicable ethical and legalfiduciary practices.

    2. Being prepared to inform appropriate organizational leadership of any illegal practices in which their organization may beparticipating.

    3. Developing internal contribution acceptance and stewardship policies that address the legal and fiduciary obligations ofmembers organization.

    1. Failing to seek legal counsel in the drafting of legal contracts (e.g., pledge, endowment, sponsorship, or gift annuityagreements) that are proposed to others.

    2. Failing to urge others to seek independent legal and/or professional tax counsel in regard to planned giving arrangements.

    3. Ignoring known illegal practices of the members organization.

    4. Encouraging others to engage in unethical or illegal transactions.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    AFP Guidelines to the Code of Ethical Principles and Standards

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    Standard No. 3

    Members shall effectively disclose all potential and actual conflicts of interest;

    such disclosure does not preclude or imply ethical impropriety.

    Guidelines

    a. Members establish a clear understanding between themselves and their organizations regarding the extent to which membersare permitted to engage in outside consulting.

    b. Members disclose if they or a member of their immediate family have a material interest in a current or potential vendorfirm.

    c. Members disclose any formal relationship they may have with a donor, including relationships formed with that donorthrough previous employment.

    d. Members encourage their organizations to adopt policies on conflict of interest.

    e. Members understand that effective disclosure includes the sharing of sufficient information to adequately explain the facts sothat persons or entities who might be affected by such possible conflicts of interest can make informed decisions.

    f. Members understand the provisions of the IRS Intermediate Sanctions regulations in the U.S., or their equivalent in othercountries, that apply to persons associated with nonprofit organizations who might also benefit from business or commercialarrangements with the organization.

    1. Making sure there is agreement upon the amount of time per month that can be devoted to private consulting, and putting thatagreement in writing.

    2. Refusing to engage a consulting firm seeking to direct the member's organizational capital campaign after a fundraising staffmember reports an offer from that firm of a position once the campaign ends.

    3. Refusing to accept appointment as an executor or personal representative of a donor's estate.

    1. Failing to report to ones employer knowledge of being a beneficiary of a donors estate plan.

    2. Holding an ownership interest in a vendor firm that provides products to one's employer without reporting such interest to theorganization's leadership.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    AFP Guidelines to the Code of Ethical Principles and Standards

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    Standard No. 4

    Members shall not exploit any relationship with a donor, prospect, volunteer,

    or employee for the benefit of the member or the members organization.

    Guidelinesa. Exploitation in this context includes:

    (1) taking advantage of, or making use of, another person for one's own ends;

    (2)encouraging another person to take action that is to the person's disadvantage or to thedisadvantage of that person's family; and,

    (3)encouraging another person to action that would seem, to the reasonable person, contrary to thebest interest(s) of the person so encouraged.

    b. Members assure that the compelling purpose of gift planning is to ensure that the wishes of the donor or the donor'srepresentative are carried out, and that the organization receiving the contribution provides services to constituents that aremeaningful to the donor.

    1. Informing donors and prospects that the member is acting in a professional capacity with the express intent of relating themission and goals of the member's organization to the individual in the hope that the individual will be influenced to acceptthe value of financial support to the member's organization.

    2. Encouraging a donor or prospect to seek independent professional advice when including the member's organization in theindividual's estate or financial support plans.

    3. Encouraging a donor or prospect to inform his or her family of the intent to include the member's organization in theindividual's estate or financial support plans.

    4. Refusing to participate in the structuring of contributions by any prospect or donor who, to the reasonable person, isincapable of making an independent, informed decision.

    1. Influencing a donor or prospect to arrange his or her affairs so that the member may personally benefit.

    2. Manipulating a donor or prospect who is vulnerable because of age, handicap, infirmity, illness or emotional or physicalimpairment or dependence to arrange his or her affairs so that the member or member's organization becomes a beneficiaryof the individual's estate or financial support plans.

    3. Assuming the role of personal friend, confidant or caretaker in order to influence an individual to include the member or the

    member's organization in the individual's estate or financial support plans.

    4. Accepting a gift of more than token value from a donor or financial supporter who became known to the member as aconsequence of a members current or past employment.

    5. Accepting a bequest from a donor who became known to the member as a consequence of their current or previousemployment.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    6. Using, or threatening to use, information detrimental to any person to coerce someone into any action that the individualwould not otherwise willingly undertake.

    7. Using, or threatening to use, status, position or power to coerce someone into any action that the individual would nototherwise willingly undertake.

    8. Failing to provide on a regular basis, but not less than annually, information to donors who have made an open-ended pledgepayable through electronic funds transfer, preauthorized checking, or similar program, which information discloses the statusof the pledge and the procedure to change or cancel the obligation.

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    AFP Guidelines to the Code of Ethical Principles and Standards

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    Standard No. 5

    Members shall comply with all applicable local, state, provincial, and federal civil and criminal laws.

    Guidelines

    a. Members recognize that compliance with applicable laws and regulations is a clear standard. Nevertheless, laws regardingfundraising are proliferating, and ethical practitioners, remembering the admonition that ignorance of the law is no excuse,must be alert to new laws.

    b. Members consult the legal counsel involved with their own organizations. Most nonprofit organizations have access to legal

    counsel, either paid or volunteer. Member consultants and suppliers of fundraising services also consult legal counsel

    regarding their contracts and practices.1

    1. Undertaking personal responsibility for keeping up with changes in applicable laws and regulations.

    2. Recognizing that one's employer may not be in compliance with applicable laws due to lack of knowledge, and bringing thisto the attention of appropriate organizational leadership.

    3. Ensuring that reports which are a part of regulatory requirements for which the member may have some responsibility arecompleted accurately and in a timely manner.

    4. Maintaining appropriate licensure, registration, or certification requirements.

    5. Filing copies of contracts where appropriate

    1. Having knowledge of a law or regulation, knowing one's organization is not in compliance, and choosing to ignore possibleremedial action.

    2. Completing reports that are a part of regulatory requirements inaccurately or in such a way as to distort fundraising results orcosts.

    3. Having knowledge of legal requirements for consulting practice and failing to comply.

    _____________________________

    1 The AFP Fundraising Resource Center has, in its collection, books and other publications that can be used for general guidance,

    but which are not substitutes for specific counsel.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 6

    Members recognize their individual boundaries of competence and are forthcoming and truthful about theirprofessional experience and qualifications.

    Guidelines

    a. Members state their professional qualifications in a manner that gives a clear and accurate picture of their skills, capabilities,level of expertise, experience, performance, and credentials.

    b. Members clearly describe the parameters of their roles within the larger financial development efforts of any organizationwith which they have been affiliated.

    1. Being honest and above reproach concerning ones duties and responsibilities, and practicing an ethical approach toemployment in the field.

    2. Correcting any misstatement of ones education or experience, performance, and awards, even when not responsible for theerror.

    1. Inflating one's resume.

    2. Exaggerating one's role in fundraising results.

    3. Omitting from one's employment application short tenure or unsuccessful employment.

    4. Taking credit for the work of others.

    5. Indicating on ones resume or other materials that one is licensed or certified by a particular organization or state when one isnot.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 7

    Members shall present and supply products and/or services honestly and without misrepresentation and willclearly identify the details of those products, such as availability of the products and/or services and other

    factors that may affect the suitability of the products and/or services for donors, clients or nonprofit

    organizations.

    Guidelines

    a. Members shall assure, to the best of their ability that the representations of their products and/or services which they proposeto provide for donors, clients or nonprofit organizations are sufficiently complete and accurate.

    b. Members shall supply products and/or services which are consistent with the representations made to donors, clients, ornonprofit organizations.

    c. Members shall clearly and honestly describe their ability to deliver their products and/or services in a timely or completemanner, as well as other factors that may reasonably affect the suitability of the products and/or services.

    d. As a best practice, business members should state to donors, clients or nonprofit organizations that their companies are boundby the AFP Code of Ethics.

    1. Including in product or service sale proposals only representations that are complete and accurate.

    2. Omitting from sale materials information that may be confusing, inaccurate, or incapable of being documented.

    3. Providing reasonable estimates as to the members ability to deliver the proposed products and/or services within a particulartimeframe.

    4. Fairly disclosing factors such as limitations which may affect the suitability of the proposed products and/or services for thespecific donor, client or nonprofit organization involved.

    1. Knowingly overstating the performance capability of a members products and/or services.

    2. Misrepresenting the suitability of a members products and/or services for a particular donor, client or nonprofit organization.

    3. Misrepresenting the ability of the member to deliver products and/or services in a final and complete form by a date certain.

    4. Misrepresenting the past performance of, or donor, client or nonprofit organization satisfaction with, the members productsand/or services.

    5. Knowingly misrepresenting the ultimate cost to the donor, client, or nonprofit organization of the members products and/orservices.

    6. Misrepresenting facts regarding the donors, clients or nonprofit organizations served by the members products and/orservices.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 8

    Members shall establish the nature and purpose of any contractual relationship at the outset and will beresponsive and available to organizations and their employing organizations before, during and after any sale

    of materials and/or services. Members will comply with all fair and reasonable obligations created by the

    contract.

    Guidelines

    a. Members shall enter negotiations on a contractual relationship to provide products, materials or services openly andtransparently.

    b. Members shall respond in a timely manner to requests for information or clarification from a clientc. Members will provide for an effective method of follow up on the sale and/or implementation of any products, materials or

    services supplied. Any proposed further charges resulting from this follow up shall be transparently communicated.

    d. Members shall honor the explicit obligations of their contract, and work proactively with the client to meet any fair andreasonable requests implied by the contract.

    e. Members shall file copies of the contract with all relevant regulatory bodies.f. Members shall heed national, as well as local (e.g., state, provincial, etc.) contract laws.g. Reference also Standard 5.

    1. Taking due responsibility for the delivery of goods, products and services as stipulated by the contract and providing theappropriate support mechanisms for these services.

    2. In advance of the provision of any products and/or services to another party, the member provides a proposed contract for thesale of such items.

    3. Working in good faith with a donor, client or nonprofit organization with whom the member has a contractual relationship toresolve perceived failures of performance in a timely manner.

    4. Complying with the terms of an agreement without the necessity of a demand by the other party(ies).

    5. Responding promptly, clearly and accurately to requests for information.

    Examples ofEthical Practice:

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    1. Attempting to deceive another party(ies) into acting in a manner that exposes the party(ies) to liability under the contract..

    2. Conveying false or exaggerated information.

    3. Changing the scope or purpose of a proposed or existing agreement without the knowledge and consent of the otherparty(ies).

    4. Failing to respond to the reasonable inquiries of a party(ies) with whom the member has a contractual relationship.

    5. Deceiving, by act or omission, the purchasing organization regarding the fees, suitability, or availability of a product orservice

    6. Imposing or demanding obligations or any other elements that go beyond the scope of the agreed upon contract.

    Examples ofUnethical Practice:

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    Standard No. 9

    Members shall refrain from knowingly infringing the intellectual property rights of other parties at all times.Members shall address and rectify any inadvertent infringement that may occur.

    Guidelines

    a. Members shall not engage in plagiarism and shall ensure that all materials which they prepare and/or present are originalcreations, or that the member has appropriate approval of the author/owner to use the material.

    b. Members respect all copyrights.

    c. Members shall provide appropriate remedy when inadvertent infringement of the intellectual property rights of others occurs,where such IP rights can reasonably be asserted.

    d. Members shall adhere to any timelines and/or limitations for usage of intellectual property granted by owner.

    e. Members shall not claim ownership of intellectual property when they know that such property is owned by anotherindividual or entity.

    1. Attributing discussion, analysis, presentations, illustrations, graphs, research, conclusions, and any other intellectual propertyto the owner(s).

    2. Requiring proof of copyright ownership, or appropriate permission for use, from the authors of written materials used for anypurpose

    3. Upon discovery of inadvertent infringement of intellectual property rights of others, immediately discontinuing use of theinfringed property and taking appropriate steps to provide notice of the infringement and/or procure permission from ownerfor continued use.

    1. Claiming written or other graphic material to be ones own when the member knows that is not accurate.2. Failing to do the due diligence to learn creator/owner of intellectual property before presenting and/or using and presenting

    intelligence as own property.3. Continued use of intellectual property after agreed-upon timeframe or purpose for usage.4. Failure to remove or accurately attribute intellectual property on request of the owner.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 10

    Members shall protect the confidentiality of all privileged informationrelating to the provider/client relationships.

    Guidelines

    a. Ensuring that all legal requirements concerning privacy, confidentiality and privileged information concerning donors, clientsand nonprofit organizations, as well as these ethical standards, are adhered to.

    b. Business members are organizationally required by the code, to ensure that their employees uphold this standard.

    c. Members urge their organizations to adopt and operate within written policies governing confidentiality of privilegedinformation.

    1. Developing policies for non-disclosure of privileged information.

    2. Assuring that staff and contractors are aware of the laws and regulations governing the appropriate use and disclosure ofprivileged information.

    3. If confidential information is received inadvertently, immediately notifying appropriate parties and returning and/ordestroying information in any and all forms in wich it was received.

    4. Establishing clear procedures for the use, transfer and release of confidential information.

    5. Providing and signing confidentiality agreements, where appropriate

    1. Using privileged information for purposes other than those specified by law or explicitly approved by the protected party.

    2. Failing to take reasonable steps within a members control to protect privileged information from unauthorized use ordisclosure.

    3. Failing to comply with the confidentiality standards set forth by this code while adhering to a strict reading of applicable law.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 11

    Members shall refrain from any activity designed to disparage competitors untruthfully.

    Guidelines

    a. Members shall ensure that any portrayal of competitors is fair, accurate and can be substantiatedb. Disparaging competitors is unprofessional and unethical, and reflects badly on both parties and the sector.

    1. Acknowledging competitors and their services, when asked, by portraying them in a manner which is honest and truthful2. Honestly and fairly responding to their portrayal by competitors.

    3. Urging the members organizations to adhere to the AFP Code of Ethical Principles and Standards.

    1. Employing deceit in response to claims by competitors.

    2. Misrepresenting the performance of competitors.

    3. Disparaging a competitors reputation and capabilities untruthfully.

    4. Spreading unsubstantiated comments about a competitor.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 12

    Members shall take care to ensure that all solicitation materials are accurate and correctly reflect theirorganization's mission and use of solicited funds.

    Guidelines

    a. Members shall ensure, to the best of their ability, that the materials upon which individuals make decisions about supportingthe member's organization are direct and truthful.

    b. Members shall be forthcoming and accurate when describing their organization's mission, needs, programs, goals, objectives,and achievements.

    1. Including in solicitation materials only statements that are accurate and facts that can be documented.

    2. Omitting from solicitation materials information that may be confusing, inaccurate, or incapable of being documented.3. Including in solicitation materials only those endorsements actually made by an individual or entity.

    4. For sponsorship-type organizations (e.g., animal sponsorships, child sponsorships, etc.), clearly and prominently stating howthe contributions/sponsorships will be used.

    1. Misrepresenting the organization's mission: "The theater's mission is to make the performing arts available to all citizens ofthe city," when in actuality the price of admission excludes the economically disadvantaged and no free performances orscholarships are offered.

    2. Misrepresenting facts to justify a case for support: "More than 20 homeless runaways are turned back on the streets every

    night," when, in fact, those 20 are absorbed by other agencies.3. Misrepresenting the size, breadth and source of support in order to validate cause and case: "The overwhelming majority of

    neighborhood associations feel this need should be met," when, in fact, presentations at neighborhood association meetingselicited only head nodding from the majority of the audience.

    4. Misrepresenting anticipated results in order to elicit an emotional response: "Your contribution will save a life" instead of,"You can help save a life."

    5. Misrepresenting achievements.

    6. Misrepresenting intent: "If we do not succeed in this campaign effort, we will have to close our doors," when partial successwill allow for continuance albeit with reduced staff.

    7. Misrepresenting philosophy: "We offer service to all needy citizens regardless of race, creed or ethnicity," when, in reality,choices are made along ethnic lines.

    8. Misrepresenting facts about numbers of clients served, demographics of clients served, activities completed or programs

    planned.

    9. Manipulating children, animals, the ill, the elderly, etc.: "The child in this picture was ( ) and has a ninety percent chanceof becoming a ( )."

    10. Creating mailings or other materials that mimic official government mailings or billing notices through deceptive appearanceand content of materials.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 13

    Members shall take care to ensure that donors receive informed, accurateand ethical advice about the value and tax implications of contributions.

    Guidelines

    a. Members with knowledge of the tax or ethical implications of a potential contribution should realize the limit of theirexpertise before advising donors about the contribution and should, as a best practice include other professionals in theprocess.

    b. Members always advise donors to seek the advice of their own independent counsel regarding tax and financial implications.

    c. Members are mindful of the implication of practicing law without a license when advising donors about legal instruments.

    d. Members do not draft legal instruments obligating donors and nonprofit organizations unless legally authorized to do so..

    e. Members relate the specific implications of contributions, providing the prospective donors have been told of the member'scredentials (or lack thereof) and have been encouraged to seek their own independent counsel.

    f. Members ensure that appropriate forms are completed and filed in the event of noncash contributions. They also advisedonors of these requirements, if applicable.

    1. Telling a donor that, to the best of one's knowledge, certain tax results are indicated in a contribution transaction, butcautioning the donor to seek the advice of his or her own advisors.

    2. Refusing to attest to the value of non-cash contributions except when the values are readily and publicly available, such aslisted stocks, bonds, etc.

    3. Recommending an independent appraiser not connected to the recipient nonprofit organization when a qualified appraisal isrequired.

    4. Including on all solicitations, tickets, and receipts for special events a statement as to the fair market value of services orgoods to be received by the donor in exchange for a contribution.

    1. Telling a donor the value of an appreciated asset without proper, current documentation.

    2. Telling a donor the amount of taxes he or she may avoid by making a specific philanthropic contribution without adequateknowledge of tax laws and the donor's financial responsibilities and capabilities.

    3. Failing to tell donors their contributions will not be fully tax-deductible when they receive goods or services in return for thecontribution.

    4. Failing to include the fair market value of services received (dinner, dance, etc.) on material soliciting participation in a

    special event, including wording that informs the invitee the contribution is any amount in excess of the fair market value ofthe service.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 14

    Members shall take care to ensure that contributions are used in accordance with donors' intentions.

    Guidelines

    a. Members ensure that proper documentation outlining the intention and expectation of the donor(s) is provided to allappropriate persons and organizational units within the recipient organization (i.e., development office, accounting office).

    This documentation, including copies of all relevant supporting materials, is made a permanent part of the records of suchunits.

    b. Members ensure that contributions are used if and as specified by the donor. If a donor indicates a use that is inappropriate,the member confers with the donor to determine an appropriate use that is in keeping with the donor's wishes and theorganizational mission. In the event that no mutually satisfactory use can be determined, the member offers to return thedonation.

    c. Members review documentation outlined in guideline a. above on a regular basis to ensure that those responsible foradministering contributed funds continue to adhere to the donor's intentions.

    d. Also see Standards No. 10 and 11.

    1. Treating the terms of a document that describes donor restrictions as a contract, subject to applicable law.2. Using donor contributions that are restricted in ways consistent with the restriction(s).3. Declining to use restricted funds for general operating purposes, except when one of the following situations exists:

    (a) the donor has given explicit directions in writing to do so retroactively; or(b) the grant/contribution document expressly includes a provision for overhead or administrative costs.

    4. Designing a standard document or form to contain all pertinent contribution information that will be completed by thedevelopment office and provided to all other appropriate organizational units.

    5. Conducting a meeting (held annually or more frequently) of representatives of all appropriate organizational units to reviewthe status and use of contributed funds and related accounts.

    6. Maintaining proper documentation and records of all uses to which funds have been put.

    1. Deciding to change an endowed annual lecture series to biannual, and using the funds in the interimyear for travel by department members to an annual meeting.

    2. Accepting a contribution for a specific use, (e.g., pediatric genetic clinical research) then subsequently eliminating thatprogram and using those funds for another program within the pediatric department without obtaining the consent of thedonor.

    3. Borrowing from restricted funds for purposes other than the restricted purposes.4. Diverting into the general operating budget funds intended to cover administrative costs for the program covered by a

    restricted contribution.5. Using contributed funds remaining as surplus after the restriction has been fulfilled/expired without the written consent of the

    donor.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 15Members shall take care to ensure proper stewardship of all revenue sources, including timely reports on the

    use and management of such funds.

    Guidelines

    a. Members provide an annual report to donors. This can be included in a general report about the organization or can beincluded in a constituent newsletter, mailing, etc., which is sent to donors.

    b. Members should ensure that donors of endowment funds receive a report on their funds at least annually. For smallorganizations, such reporting is recommended as a best practice.

    c. Members shall, to the best of their abilities, urge their organizations to adopt and operate within written policies governingplanned gifts, donor recognition, vendor transactions, and investments.

    d. Members shall maintain written protocols or agreement guidelines for the administration of each restricted fund.

    1. Developing policies that avoid placement of donated funds mostly or solely in high-risk investments that could expose thosefunds to unreasonable jeopardy.

    2. Developing policies to promote good stewardship and reasonably prudent investment standards.3. Providing and signing clear gift agreements with the appropriate parties and upholding the agreed upon terms.

    1. Using restricted funds for purposes other than those specified by the donor.2. Using endowment funds outside the written terms of the endowment agreement.

    3. Misrepresenting use of restricted funds (e.g., converting restricted funds from their intended use).

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 16Members shall obtain explicit consent by donors before altering the conditions of financial transactions.

    Guidelines

    a. Members meet with the donor or the donor's surviving family or representatives to discuss any potential alteration in theoriginal conditions of a contribution.

    b. Should changing circumstances on the part of a recipient organization necessitate a change in the prescribed use of an existinggift, the process to be followed in making this change should be captured within the original gift agreement.

    c. Members shall accurately characterize the nature of a financial transaction with any party.

    1. Altering the original conditions of a contribution with appropriate permission (e.g., an organization phases out a program that

    is being supported from the income of a long-established endowment fund and the donor is now deceased). It is theresponsibility of the organization to meet with the family or official representative(s) of the donor, when possible, to informthem of the programmatic change(s), and to solicit their permission to alter the use of the contribution. In some cases, thismay require permission of the court.

    2. Keeping donors aware of potential changes in the mission or organization's plans that may affect the conditions of a restrictedcontribution.

    1. Using restricted funds for purposes other than those specified by the donor.

    2. Using endowment principal outside the written terms of the endowment agreement.

    3. Misrepresenting use of restricted funds (e.g., converting restricted funds from their intended use).

    4. Characterizing revenue intended as payment in exchange for a product or service, as a gift.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 17

    Members shall not disclose privileged or confidential information to unauthorized parties.

    Guidelines

    a. Members do not discuss any information about prospective donors or donors outside the work environment, and they discussit within the work environment only as appropriate.

    b. Members honor and protect donors rights to anonymity.

    c. Members ensure that prospective donor and donor information is collected lawfully and presented factually.

    d. Members balance the obligation of their organizations to collect, record, and make public information with the right ofprospective donors and donors to privacy.

    e. Members seek and record only information that is relevant to the fundraising efforts of their organizations. Such informationis accurately recorded in an objective and factual manner, and verified or attributable to its source.

    f. Members ensure that the collection and use of information are done lawfully. Further, nonpublic information is the propertyof the organization for which it is collected and is not to be given to persons other than those who are involved with thecultivation or solicitation effort, or those who need that information in the performance of their duties for that organization.

    g. Members ensure that information, including research, about prospective donors and donors are stored securely to preventaccess by unauthorized persons.

    h. Members give special protection to all giving records pertaining to anonymous donors. Those donors are informed of theorganization's policies regarding access to such information, especially who is to have knowledge of the donor's identity.

    i. Members are respectful of the fact that information about donors and prospective donors is the property of the organizationfor which it was gathered and is not to be taken to another organization.

    j. Members urge the development of written policies at their organizations defining who may authorize access to prospectivedonor and donor files and under what conditions.

    k. Consistent with applicable law, members urge the development of written policies at their organizations defining whetherand in what manner to make public information regarding contributions.

    l. The provisions of Standard 10 should also be applied as appropriate in conjunction with this Standard.

    1. Maintaining only those records and files that members would be willing to share with the subject if asked.

    2. Assuring prospective donors and donors that these files and records are used only for and by the member's organization.

    3. Storing records and files about prospective donors and donors in a secure manner to prevent access by unauthorized persons.

    4. Urging one's organization to develop written policies based upon applicable laws defining what information shall begathered, and under what conditions it may be released and to whom.

    5. Personally retrieving files pertinent to the day's work and personally returning them to the protected site at which they arekept.

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    1. Providing a donor's file to unauthorized individuals or organizations.

    2. Sharing donor information in a collegial or social setting with those not directly involved in the cultivation or solicitation ofthe donor.

    3. Sharing donor information with friends, relatives and colleagues not involved in fundraising, or in social settings involvingvolunteers or administrative or professional staff of their organization.

    4. Instructing an unauthorized staff member to retrieve confidential files.

    5. Treating confidential information casually (e.g., taking files to a restaurant at lunch time so as to subject them to publicview).

    Examples ofUnethical Practice:

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    Standard No. 18

    Members shall adhere to the principle that all donor and prospect information created by, or on behalf of,an organization or a client is the property of that organization or client and shall not be

    transferred or utilized except on behalf of that organization or client.

    Guidelines

    a. Members do not physically or electronically remove or transmit information from the possession of a nonprofit organizationor client without prior explicit consent.

    b. Members encourage the nonprofit organization with which they have a professional relationship to develop written policiesconcerning the confidentiality of their files and the requirements for gaining access to them.

    c. Members whose organizations lease, sell, rent, or exchange their donor lists encourage the authorization of specific agents oremployees who can negotiate and sign appropriate contracts for such transactions.

    d. Members do not imply information about specific prospects and donors they have learned in the course of work for oneorganization that would be a benefit to another as a consequence of their employment.

    e. Members respect the wishes of donors as to anonymity and the confidentiality of particular details of specific contributions.The member understands that the relationship between donor and development officer is based upontrust.

    f. This standard does not apply to information that is in the public domain.

    1. Encouraging one's organization to develop board-approved policies covering the use of donor lists and who may have accessto them.

    2. Refusing the request of a board member or appointed official who asks for lists of donors to one's organization for use byanother organization on whose board he or she serves.

    3. Clearly stating, when interviewing for new employment or presenting a consulting proposal, that donors with whom the

    member has been previously involved are not portable and will only be involved with the new organization if they are, or canbecome, through their own personal involvement, part of the new organizations natural constituency.4. Providing and signing a confidentiality agreement with the appropriate parties.

    1. Disclosing confidential information to unauthorized persons.2. Providing donor or prospective donor files to another nonprofit, client, or business entity without permission of the owner-

    organization.3. Approaching a nonprofit or a potential or current client with another organizations donor files.4. Marketing as an organization's "exclusive" property, lists acquired from other organizations or individuals.

    5. Revealing the identity of an anonymous donor to others without the authorization of the donor.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 19

    Members shall give donors and clients the opportunity to have their names removed from lists

    that are sold to, rented to, or exchanged with other organizations.

    Guidelines

    a. Members encourage the development of written policies and practices regarding the use of donor names.

    b. Members ensure that donors are informed in accordance with such policies and practices.

    1. Providing, on a regular basis but not less than annually, a written communication asking donors or clients if they wish tohave their names removed from lists that are sold, rented, or exchanged with other organizations. This communication maystand alone or be incorporated within another, broader piece, such as a mailing, newsletter, or annual philanthropic orfinancial report.

    2. Making a good faith effort to remove names from a list upon request, even when names may be on the list in a form differentfrom that on the request for removal.

    1. Selling, renting, or exchanging names of donors or clients without having given them periodic opportunity to have theirnames deleted from such lists.

    2. Providing a vehicle for donors and clients to have their names removed from lists to be sold, rented or exchanged when, inreality, no action is taken to remove names.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 20

    Members shall, when stating fundraising results, use accurate and consistent accounting methods thatconform to the appropriate guidelines adopted by the appropriate regulatory body* for the type of

    organization involved.

    Guidelines

    a. Members recognize that fundraising results are recorded both for external financial and audited statement purposes, and forreporting and donor recognition purposes. Recording for external audited financial purposes must be in accordance with theappropriate AICPA guidelines*, or the requirements of the local legal framework, for the type of institution involved.

    b. In reporting fundraising results for external financial and audited statement purposes:

    (1) Irrevocable unconditional deferred contributions are recognized in the fiscal year in which they are made. The nonprofitorganization should recognize contribution revenue and related assets and liabilities. Assets should be recorded at theirfair market value. Contribution revenue should be recorded as the difference between the asset value and the net presentvalue of the payout to the beneficiary. Reevaluations should occur each fiscal year and at the time the contributionmatures.

    (2) Unconditional pledges are recognized in the fiscal year in which they are made. The extent to which multi-year pledgesare discounted should be determined with professional advice.

    (3) Bequests are recognized at fair market value in the fiscal year in which they mature.

    (4) Insurance policies that are owned by the organization should be recorded at their ash surrender value.

    (5) Revocable deferred contributions or conditional contributions should be recorded when the contribution matures orwhen the condition is met.

    c. For reporting and donor recognition purposes:

    (1) For campaign purposes, members may report results over more than one fiscal year.

    (2) Irrevocable, legally enforceable deferred gifts are counted and reported at a discounted present value only, using IRScalculation methodologies, or the appropriate requirements of the local legal framework.

    (3) Members may report revocable planned contributions and conditional contributions.

    (4) Members may report insurance policies at face value.

    (5) Members may report expectancies from bequests.

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    1. Reporting, as a footnote to financial statements, the number of deferred contributions for which there are signed

    documentation, without acknowledging financial value.

    2. Disclosing the accounting practices used in the financial statements.

    3. Developing organizational procedures to ensure that the accounting for contributions is consistent from year to year.

    4. Requesting donors who have made verbal pledges to sign and date written documentation of their pledge.

    5. Informing the reader when financial information has been reformatted.

    1. Reporting as contributions the value, stated or estimated, of a bequest prior to the distribution of the donor's estate.

    2. Reporting as contributions the face value of insurance policies, whether revocable or owned by the organization, prior to thetermination of the policy.

    3. Reporting pledges in the year in which they are made and then counting the payment of the pledges in the years in which thepayments are made.

    _____________________________

    * In the United States, members must conform to the guidelines adopted by the American Institute of Certified Public Accountants

    (AICPA). In countries outside the United States, comparable authority shall be utilized.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 21

    Members shall not accept compensation or enter into a contract that is based on a percentage ofcontributions; nor shall members accept finders fees or contingent fees. Business members must refrainfrom receiving compensation from third parties derived from products or services for a client without

    disclosing that third-party compensation to the client (for example, volume rebates from vendors to businessmembers).*

    Guidelines

    a. Members accept compensation based upon experience, expertise, and the time requirements of the engagement.

    b. Percentage compensation is any payment based on the monetary value of contributions; a finders fee is a fee paid forbringing a donor or contribution to a nonprofit organization, whether or not the fee is based on a percentage of funds raised.

    c. Members, if declining an offer of compensation based upon a percentage of the funds raised, will provide information insupport of this standard, such as the AFP Position Paper on Professional Compensation.

    d. Members recognize that fundraising is a continuing practice in which present funds received may be the results of efforts ofothers in previous years, and, likewise, current fundraising activities may result in future funds.

    e. Members must not seek, pay, or accept, percentage-based compensation or commissions for obtaining philanthropic funds.

    f. Members help organizations recognize that costs involved in fundraising include staff compensation and that donors doaccept organizational costs for such activities.

    g. Members who offer services as proposal writers must not receive compensation calculated on a percentage of funds sought orraised (e.g., a member who drafts a grant proposal cannot receive a percentage of that grant if it is awarded).

    h. Members disclose fully any fees deriving from a third party vendor as a result of the referral of a client if there is a discountfor the business member because of the charity aspect of the transaction.

    i A vendor must not profit from a relationship with a charity without disclosing that fact to the charity. If subcontractors to avendor have provided a discount because of the charity involved then that discount must be transparent between the charityand the vendor

    1. Refusing to accept any part of one's compensation as a percentage of funds raised or expected to be raised.2. Recognizing the difference between percentage-based compensation and a bonus plan, accepting only the latter should it be

    part of an organization's regular practices. (See Standard No. 22)3. Promoting the principles upon which the guidelines for this standard are based.4. Urging your organization to avoid paying a third party such as an attorney, financial planner, face-to-face fundraisers

    (street solicitors) or provider of such services as direct mail and telemarketing a fee for service that is a percentage of thevalue of the related contribution or trust.

    5 If working as a proposal writer, agreeing in advance to a fixed fee (including any bonus schedule) for services provided, notcontingent on a percentage of the grant awarded.

    6. Disclosing payment(s) from a third party which is directly related to a transaction(s) with a client.

    __________________________________

    * Refer to AFPs Percentage-Based Compensation Position Paper available in the Ethics section of the AFP website(www.afpnet.org)

    Examples ofEthical Practice:

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    1. Accepting percentage-based compensation because an organization lacks sufficient budget, with the expectation that suchwill be converted to salary or fee when funds are available.

    2. Disguising compensation as salary, fee or bonus when it is, in truth, a percentage of funds raised.3. Accepting a compensation package in which a part is salary or fee and the balance is to be made up of a percentage of the

    funds to be raised.4. As a business member, failing to disclose to a clients compensation received from a third party through the provision of

    services to that client if the discount was made because a charity was involved.

    Examples ofUnethical Practice:

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    Standard No. 22

    Members may accept performance-based compensation, such as bonuses, provided such bonuses are inaccord with prevailing practices within the members' own organizations and are not based on a percentage of

    contributions.*

    Guidelines

    a. Members' freedom to accept performance-based compensation is based on the fact that AFP recognizes that such can be anethical way to reward practitioners who exceed the scope of effort covered by their established salary or contracted fee.

    b. Members may accept performance-based compensation under the following conditions:

    (1) the member's organization has a policy and practice that awards performance-based compensation; and

    (2) the policy has the approval of the organization's governing body; and

    (3) the policy and practice include, but are not limited to, the member's area of responsibility (e.g., are a norm within theorganization); and

    (4) the criteria are restricted to mutually agreed-upon, pre-established overall goals; and

    (5) the criteria for determining the eligibility for, and amount of, such compensation shall exclude any consideration of apercentage of contributions. This should be interpreted as an absolute prohibition of any reference to, or use of, apercentage of income to determine compensation, either in effect or actuality.

    c. Members understand the provisions of the IRS Intermediate Sanctions regulations in the U.S., or their equivalent in othercountries, that apply to executive compensation.

    1. Including in the bonus plan's criteria nonfinancial indicators such as quality improvement, attaining anti-discrimination goals,management of human resources or achievement of overall unit goals.

    2. Including in the criteria financial indicators such as cost effectiveness, budget savings, meeting or exceeding dollar goals andincreasing the amount of the average contribution.

    3. Including in the criteria consideration of nonfinancial indicators of productivity, such as an increase in the number ofcontributors, an increase in the number of volunteers, an increase in the number of contribution renewals and an increase inthe number of prospects.

    1. Accepting a bonus plan that includes in its criteria a percentage of the funds raised.

    2. Accepting performance-based compensation developed and approved after the fact (e.g., after the end of the fiscal period).

    * Refer to AFPs Percentage-Based Compensation Position Paper available in the Ethics section of the AFP website(www.afpnet.org)

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 23

    Members shall neither offer nor accept payments or special considerations for the purpose of influencing theselection of products or services

    Guidelines

    a. Offering or acceptingpersonal inducements for the purpose of influencing the selection of your services is unethical.b. The offer or acceptance of payments or special consideration for the purpose of influencing the selection of products or

    services potentially undermines an organizations mission.

    c. Members must not enter into agreements where personal inducements are offered for retaining the members servicesd. Members must not enter into an agreement with prospective clients who require personal inducement as a condition

    for the business.

    e. So-called client loyalty programs (such as hotel points or airline miles) are exempt provided that they are widely andtransparently available to all customers of an organization.

    f. This standard and the AFP Code do not apply to business to business relationships (e.g., Business A pays an incentive to a 3rdparty marketer or a sales representative to generate business leads).

    1. Refusing an inducement if it is offered by a member or any other party to influence the selection of products or services.

    2. Not accepting business from a client who asks you to directly or indirectly provide them with contingent compensation ofany kind (e.g. monetary, vacations, job offers, etc)

    3.. Helping a vendor, marketer or other seller understand that all transactions with a nonprofit organization are to benefit theorganization and its beneficiaries and not to benefit individuals employed or volunteering for the nonprofit organization.

    4. Promoting the transparency of all transactions with nonprofit organizations and their vendors.

    1. Paying a gratuity to someone for identifying or choosing a particular product or service.

    2. Stating either directly or indirectly that selection of your services or products will benefit the client with a monetary ornon-monetary fringe benefits.

    3. Suggesting that a member might look favorably upon a certain product or service in light of the offer of a suitableinducement.

    4. Accepting a payment in return for recommending a particular product or service to ones organization.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 24

    Members shall not pay finders fees, commissions or percentage compensation based on contributions, andshall take care to discourage their organizations from making such payments.

    Guidelines

    a. Members recognize that there are three primary principles underlying this standard:

    (1) Philanthropic giving is a voluntary action for the public benefit.

    (2) The seeking or acceptance of philanthropic contributions should not provide personal gain to anyone.

    (3) Donors and potential donors must be protected from pressure or coercion.

    b. Commission or percentage compensation is any payment based on the dollar value of contributions.

    c A finders fee is a fee paid to an individual for introducing an individual donor to a nonprofit organization.

    d A finders fee should not be paid to an individual on the basis of the size of a donation secured.

    e It is acceptable to negotiate a fee for service based on the work carried out by an individual, where that fee has no relation to

    the subsequent size of a gift, or the outcome of the solicitation efforts.

    f. Bona fide transaction fees are not subject to this standard. Transaction fee(s) include fees for credit card processing, stocktransfers, electronic funds transfers, lock boxes, and processing Internet transactions.

    1. Refusing a contribution if it involves the payment of a finders fee or could be perceived as such. Explaining clearly thereasons for such refusal, and encouraging the parties involved to find a way to make the donation without the payment of afinders fee.

    2. Helping a donor, estate planner, or counselor understand that a contribution or bequest is to be given to benefit theorganization receiving the contribution, or a cause embodied therein, and not to benefit individuals.

    3. Promoting the philanthropic or public benefit aspect of giving.4. Establishing clearly in advance any fees payable for donor solicitation efforts, and ensuring that such fees are not based on a

    percentage of contributions.

    1. Paying a finders fee based on percentage contributions to an individual for identifying a donor or recipient organization.

    2. Establishing a remuneration plan which pays a percentage of donations made.

    3. Suggesting to someone that he or she might ask for a fee for making a match.

    4. Paying a percentage finders fee for the purpose of securing a donation.

    5. Paying a percentage finders fee for obtaining a corporate sponsorship.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    Standard No. 25

    Any member receiving funds on behalf of a donor or client must meet the legal requirements for thedisbursement of those funds. Any interest or income earned on the funds should be fully disclosed.

    Guidelines

    a. Members shall establish beyond all doubt the legal requirements, under the jurisdictions in which they operate, for thehandling, disbursement and reporting of funds. Ignorance of the law is no defense.

    b. Members must ensure that all funds received on behalf of a donor or clients are handled strictly in accordance with allduties of care required by law. In the case of business members, the organizations have the responsibility of ensuring thattheir employees handle such funds in conformance with those standards of care.

    c. Members shall accurately and transparently account for all funds received.d. Members must provide regular status reports to donors and clients on whose behalf the member holds funds.e. Members shall clearly communicate to their clients and donors the manner and timelines within which funds will be

    remitted.

    f. Members will disclose fully any interest or income earned, prior to disbursement, on the funds held on behalf of donorsand clients.

    g. .Members urge their organizations to adopt and operate within written policies governing the maintenance anddisbursement of donor and client funds, including the full disclosure of interest or income earned on such funds.

    1. Developing policies that promote the handling and disbursement of donor funds in line with all legal requirements.2. Clearly reporting to donors and clients the interest or income expected to be received by the members organization on

    account of the donors or clients funds held by the member.

    3. Paying to clients all sums, including interest or income received on account of donor and client funds, in a timely mannerand consistent with legal requirements for such disbursement.

    4. Maintaining ones records in such a way as to facilitate the accurate and timely communication of funds raised,disbursements made, and income earned to the client and any statutorily interested parties.

    1. Failing to ascertain the legal requirements for the disbursement of donor or clients funds.2. Using donor and client funds held by a member or the members organization for purposes other than those intended by

    the donor or client.

    3. For a non-profit organization, retaining interest or income earned on donor and client funds without first fully revealingsuch amounts to the client. The retention, by any organization other than the intended recipient, of interest or incomederived from donations is unethical.

    4. Failing to disburse funds to the intended recipients in line with legislative requirements.5. Failing to fulfill statutory reporting requirements.

    Examples ofEthical Practice:

    Examples ofUnethical Practice:

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    APPENDIX A

    AFP Ethics Enforcement Powers and Procedures

    Anyone may file an ethics query or complaint alleging violation of the AFP Code of Ethical Principles and Standards (Code) by anAFP member or person holding an AFP-sanctioned credential, whether or not the person lodging the complaint is a member ofAFP. AFP considers all inquiries about actions of members to be strictly confidential. Before filing a complaint or ethics query,you may call and have a conversation with the assistant of the President & CEO of the AFP International Headquarters to see ifyou wish to proceed.

    An ethics query is a means for inquiring whether or not a practice warrants filing a complaint alleging a violation of the Code, andto request assistance from the AFP Ethics Committee to resolve an issue or practice of concern without invoking the formal Code

    enforcement process. The goal is to bring about improvement in professional practice without having to resort to enforcementproceedings. An ethics query may be lodged via a confidential letter or memorandum to the office of the AFP President and CEOidentifying the person against whom the ethics query is lodged and describing the incident or practice that is of concern.

    A complaint is a formal allegation of violation of the AFP Code of Ethical Principles and Standards of Professional Practice.Formal complaints must be made on the complaint form and signed. The filing of a complaint initiates the Codes enforcementprocedure. If a complaint is filed, AFP requires complaining parties to agree that, upon request of the Ethics Committee, thecomplainant will give personal testimony in the presence of the member against whom the complaint is lodged.

    Once a complaint is filed, it is reviewed by the Ethics Committee. If the Committee finds that the complaint alleges a violation ofthe Code and is supported by sufficient documentation, the Committee chair sends written notification of the complaint to theperson against whom the complaint is lodged requesting the member to respond in writing to the complaint.

    If the person against whom the complaint is lodged responds to the complaint, the Ethics Committee reviews the informationpresented in the response. If the Committee determines that there are grounds to support a charge of violation of the Code and that

    efforts to persuade the person to cease and desist have failed, the Committee may decide to hold a hearing to (1) determinewhether a violation of the Code has occurred, and (2) decide what disciplinary action, if any, is appropriate.

    Penalties for violation of the Code can include:

    a letter of reprimand; a letter of censure and prohibition against holding Society and chapter office in AFP; suspension of membership in AFP for a stated period; and permanent expulsion from AFP membership, including withdrawal of any AFP-sanctioned credential.

    AFP considers all communications and records regarding questions of ethical misconduct to be strictly confidential.

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    APPENDIX B

    Principles and Roles in the Ethics Enforcement Process

    The fundamental goal of the procedures for enforcing the AFP Code of Ethical Principles and Standards is toeliminate unethical behavior, not to impose punishment.

    The procedures for compliance adopted by the AFP Board of Directors on November 6, 1992, as amended, define therole of the chapters as educational and assign enforcement to the AFP Ethics Committee.

    The procedures provide a process for receiving, investigating and adjudicating allegations of violation of the Codemade against any AFP member or other person holding an AFP-sanctioned credential, and provide a process that isfair, responsible, confidential and consistent. The procedures are designed to protect AFP members from unfairallegations and to protect Association and chapter AFP officers and staff from personal liability in cases allegingunethical conduct.

    The procedures reflect seven fundamental principles:

    1. To be considered, an allegation of violation of the Code must be made in writing and signed by an individual.

    2. The written query or complaint must be filed with the office of the President and CEO, AFP International Headquartersfor consideration by the AFP Ethics Committee.The written complaint must be received on the complaint form availableupon request from the office of the President and CEO, AFP International Headquarters; a query can be in the form of aletter, a phone all or other means such as email.

    3. Complaints and queries can be made/alleged only against AFP members or a person holding a AFP- sanctionedcredential. AFP can take no action against persons who are not either AFP members or holders of an AFP-sanctionedcredential, nor can AFP entertain allegations of violation of the Code on the part of a corporation, association,organization or other entity.

    4. Laws takes precedence over ethical misconduct. If, in AFPs judgment, an allegation entails a violation of law or breachof contract, the AFP Ethics Committee may in its discretion refer the matter to the appropriate legal channels forresolution or remedy.

    5. The role of AFP chapters in the ethics process is to educate members about ethical issues and standards, the Code andthe AFP enforcement procedures in general. It is not the chapters function to screen, adjudicate, review or advise inspecific situations. Chapter boards should not be involved in specific discussions of possible or alleged Code violations.AFP does not want any chapter, chapter officer or individual to be sued.

    6. Chapters have no formal or informal role in the processing or adjudication of complaints.

    7. Chapters should focus their action on ethical issues, standards and education. It is suggestedthat chapters considerusing the title Ethics Education Committee rather than Ethics Committee for their own committees. Education onlegal or legislative issues is not the proper concern of a chapters Ethics Education Committee. The AFP EthicsCommittee seeks to vigorously reinforce a distinction between legal questions and ethical standards of professionalpractice.

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    APPENDIX C

    How to Register a Query about a Possible Violation of the Code

    1. Write a letter explaining the concern; include identification of the AFP member involved.

    Send signed query and a copy of any backup information corroborating your concern in asealedenvelope marked

    CONFIDENTIAL to:

    President and CEO

    Association of Fundraising Professionals

    4300 Wilson Blvd., Suite 300

    Arlington, VA 22203-4168

    How to File a Formal Complaint Alleging Violation of the Code

    1. Request a complaint form from the office of the President and CEO. Forms may be requested by telephone, fax or mail.

    2. Fill out the complaint form completely and sign it. Be sure that the description of alleged unethical conduct is clear and

    complete. The complaint must be filed within three years of the alleged ethical misconduct.

    3. Send the signed form and a copy of any backup information corroborating your allegation in asealedenvelope marked

    CONFIDENTIAL to:

    President and CEO

    Association of Fundraising Professionals

    4300 Wilson Blvd., Suite 300

    Arlington, VA 22203-4168

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    APPENDIX D

    CONFIDENTIAL

    AFP COMPLAINT FORM: ALLEGATION OF ETHICAL MISCONDUCT * * *

    ALLEGED OFFENDER

    Name: _____________________________________________________

    Address: _____________________________________________________

    _____________________________________________________

    _____________________________________________________

    _____________________________________________________

    AFP Chapter (if known): _______________________________

    ALLEGED OFFENSE

    Please specify the alleged violation of theAFP Code of Ethical Principlesand, identify the specificStandard of Professional

    Practicethat is alleged to have been violated:

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    ___________________________________________________________________________________________________

    Date of alleged offense: ____________________________________________________

    *** Any individual may file an allegation of ethical misconduct against an AFP member. To be

    considered, this form must be completed in full and signed by the person lodging the complaint.

    Complaints must be filled within three years of the alleged ethical misconduct. This form and

    the information contained herein will be considered strictly confidential by AFP, but may be

    disclosed to the alleged offender as part of the ethics review process.

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    COMPLAINANT

    Name: ______________

    Address: ___________

    ________________________________________________________________

    ________________________________________________________________

    ________________________________________________________________

    Phone: ____________________________________________________

    Fax: ____________________________________________________

    Are you an AFP member? Yes__________ No__________

    If yes, what is your member ID number? _________________________________________

    Chapter affiliation? _________________________________________

    PLEASE SIGN AND DATE THIS DOCUMENT

    I affirm that, to the best of my knowledge, the information above is true, accurate and complete.

    ____________________________________________________________________________

    Signature of Complainant

    ______________________________________________

    Date

    VERY IMPORTANT: Mark your envelope CONFI DENTIAL and return this form to:

    President and CEO

    Association of Fundraising Professionals

    Suite 300

    4300 Wilson BoulevardArlington, VA 22203-4168

    Phone: 703/519-8440

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    APPENDIX E

    THE ROLE OF THE AFP ETHICS COMMITTEE

    The committee is a vehicle through which AFP promotes responsible and ethical behavior by itsmembers and those holding AFP certification, volunteers, other professionals and the public. Tothat end, the committee undertakes to:

    Educate members, other professionals, volunteers and the public about the Code of EthicalPrinciples;

    Educate members about ethical issues within the profession;

    Encourage compliance with the Code;

    Receive and respond to queries concerning ethics within the profession and the independentsector;

    Receive and respond to complaints alleging violation of the Code;

    Effect resolution of complaints through education and persuasion whenever possible;

    Sustain acute awareness of the implications of committee action on members, complainants,philanthropy, AFP, the profession and the public;

    Provide a fair and responsible hearing to both complainant and individual reported in violationof the Code;

    Render judgment based on facts presented;

    Apply sanctions fairly and consistently, based on board-approved policy;

    Function as a resource to AFP, its members, and the public in matters of ethical behavior;

    Develop and recommend standards that address evolving issues affecting ethics within the field;

    Refine the Code and professional standards as necessary and appropriate; Maintain confidentiality about queries, complaints, and hearings;

    Refrain from participation in cases that constitute personal conflict of interest;

    Maintain as much independence within AFP as necessary for objectivity;

    Recommend candidates for consideration as members of the committee;

    Act as complainant when necessary;

    Act as role models for adherence to the Code;

    In cooperation with appropriate AFP committees, educate the public about the Code andethical practice within the field.

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    APPENDIX E

    GLOSSARY

    charitable,adjective1agiving to those in need. 1b giving for benevolent purposes. 2a for or pertaining tocharity.2b for or pertaining to a charity or charities.

    charity, noun1that which is given in willingness to aid those in need.2a not-for-profit organization orinstitution that is active in humanitarian work and supported entirely or in part by gifts. 3generous giving;benevolence.

    commission, nounpayment based on the number of or dollar value of transactions. Alsopercentagecompensation.

    conflict of interest, noun1aan existing or potential conflict arising when a person holds an interest in a

    company that does business with his or her employer.1b such a conflict between the private interests of aperson who is in a position of trust, such as a corporate or government official or a board member.

    contract, nounan enforceable agreement, between two or more parties, specifying mutual obligations.

    contingent fee,nounany fee for services provided where the fee is only payable if there is a favorable result.

    contribution,nounthe act of contributing. Alsodonation; gift.

    donation, noun1a the act of donating. 1b the amount or thing donated. 2a transfer of cash or other assets toan entity or a cancellation of the entitys liabilities in a voluntary, nonreciprocal transfer by another entity.

    Alsocontribution; gift.

    donee, nouna person or organization that receives a gift.

    donor, nouna person, organization, corporation, or foundation that makes a gift.

    finders fee, nouna fee paid to a third party for bringing together two or more people or companies in atransaction, as in the borrowing or lending of money.

    fiduciary, noun1a person, such as a trustee or executor, responsible for the affairs or the estate of anotherperson (such as a beneficiary or donor) or organization. 2a person, such as a company director or an agent of

    a principal, who stands in a special relation of trust, confidence, or responsibility to another or others.adjectivelaof or pertaining to a person who holds something in trust for another. 1b held in trust. adverbfiduciarily.

    fundraising, nounthe raising of assets and resources from various sources for the support of an organizationor a specific project. adjective, fundraising, fund-raising.

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    gift, noun=donation. verb [with object] to endow or present with a gift. Alsocontribution; donation.

    intellectual propertynounproperty (as an idea, invention, or process) that derives from the work of themind or intellect; also: an application, right, or registration relating to this.

    nonprofit, adjectivethat pertains to or provides services of benefit to the public without financial incentive.A nonprofit organization is qualified by the relevant regulatory body (e.g., the Internal Revenue Service, theCanada Revenue Agency, etc.) as a tax-exempt organization. Also referred to asnot-for-profit.

    percentage compensation, noun =commission.

    philanthropy,noungoodwill to fellow persons; especially: active effort to promote human welfare.

    prospect, nounany potential donor whose linkages, giving ability, and interests have been confirmed.

    revenue,noun1amoney coming in (such as a contribution); income. 1b a single item of income.

    solicit,verb[with object] 1a to ask (a person or group) for a contribution of money, resources, a service, oropinion. 1b to request or try to acquire (such a contribution). verb [no object] to make a request or appeal asfor such a contribution. nounsolicitation.

    transaction, noun1.The act of transacting or the fact of being transacted. 2. Something transacted,especially a business agreement or exchange.

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    Association of Fundraising Professionals

    4300 Wilson Blvd., Suite 300

    Arlington, VA 22203-4168

    Reprinted w/revisions October 2008