Asset Management

Asset ManagementHousing Repairs and Public Buildings

Presentation 4th December 2008APSE Performance Networks, Blackpool

Derek Cornwall, MBA

Customer Services Manager

(Asset Management)

What is an Asset?

West Lothian Map

West Lothian CouncilBackground

13,245 Council HousingMerge Housing & Building ServicesStarted to build 700 new Council HousingOver 400 employees within Building Services10 year HRA & Capital investment programmeImplement strategic asset management approach

The West Lothian Experience

• Asset Management Planning• Data Collection - what kind?• Operational issues with data collection• Performance management systems• Data results, outputs• Benefits arising from data capture• Culture

Asset Management PlanningKnowledge is power

• Use the plethora of information available• Housing and/or Contractor operating

systems• Any results from stock condition surveys• What you have, where it is• What condition, what is the demand

What kind of data? –

• 5 year Kitchen & Bathroom Programme surveys

• Scottish Quality Housing Standard by 2015

• Housing Repair Information• Planned & Capital Programmes• Housing Management• Asset management module

Operation Issues

• Kitchen & Bathroom Surveys• SHQS surveys • Staff training• Partnership working• Database collection• Survey of all council housing• Results analysis• Organisation change

Asset Management Planning

• Creating an asset profile • Grouping housing stock for

detailed analysis• Developing performance

criteria• Comparing performance of

each detailed area• Comparative analysis for entire

housing stock

Performance management

• Export data to suit operational needs• Monthly reports, by exception• Faster strategic decisions• Database Initiatives, higher profile• Prioritise resources• Cross referencing, comparing performance

Sample Indicators

Data Results - Mapping data using GIS

Outputs

• Comprehensive Asset Management database• Data visualisation, easily understood• Fast track strategic investment decisions• Test options and link to standard delivery plan• Ease of operational use• Allows for ownership and future use

Culture

• Organisational change• Asset management framework• Job roles and responsibilities• Driving factors, economic downturn• Make a difference• Flexible and mobile working• Shared ownership, civic centre

Benefits – collecting data

• Realigns investment to areas of need• Identifies high cost repair activity• Facilitates planned maintenance or capital

programmes• Identifies high risk properties over spectrum

housing management indicators• Assists in SHQS or Decent Homes standard

challenges

Asset Management Framework - Housing

• Response Repairs• Identifiable high costs• Planned Maintenance• Capital Programme• SHQS or Decent Homes• Asset Management Plan• Housing Strategy

The Stig – Some say….

• Regulation Inspection will be examining Council’s Asset Management in future inspections (Scottish Regulator) with regards to its Housing Stock

• Act now be prepared

• Lets engage top gear

• Good afternoon

• Questions

AND ON THAT BOMBSHELL