Arcgis Install Guide

Installing and Administering ArcGIS DesktopInstalling and Administering ArcGIS Desktop

Chris WhitmoreChris WhitmoreNatalie HansenNatalie Hansen

UC2008 Tech WorkshopsUC2008 Tech Workshops 11

AgendaAgenda

•• Preparing to installPreparing to install•• Installing ArcGIS DesktopInstalling ArcGIS Desktop•• Installing ArcGIS Desktop Installing ArcGIS Desktop •• Maintaining the installationMaintaining the installation•• What’s new at 9.3What’s new at 9.3•• Tips for smoother installationsTips for smoother installations•• Software deploymentSoftware deployment•• Questions and answersQuestions and answers


ProductsProducts

•• ArcGIS Server for the Microsoft .NET FrameworkArcGIS Server for the Microsoft .NET Framework•• ArcGIS Server Web ADF Runtime for the NET FrameworkArcGIS Server Web ADF Runtime for the NET Framework•• ArcGIS Server Web ADF Runtime for the .NET FrameworkArcGIS Server Web ADF Runtime for the .NET Framework•• ArcGIS Server for the Java PlatformArcGIS Server for the Java Platform•• ArcIMSArcIMSArcIMSArcIMS•• ArcIMS Web ADF for the Microsoft .NET FramewokArcIMS Web ADF for the Microsoft .NET Framewok•• ArcIMS Web ADF for the Java PlatformArcIMS Web ADF for the Java Platform•• ArcSDEArcSDE•• ArcGIS Image ServerArcGIS Image Server


Site ConfigurationSite Configuration

•• Unlimited machines with ArcGIS Desktop installed.Unlimited machines with ArcGIS Desktop installed.•• License manager License manager –– one or more UNIX or Windows one or more UNIX or Windows

machines as the license server for concurrent licenses. machines as the license server for concurrent licenses. (Desktop and Workstation only)(Desktop and Workstation only)

•• Server machines Server machines –– ArcSDE, ArcIMS, ArcGIS Server.ArcSDE, ArcIMS, ArcGIS Server.•• Development machines Development machines –– Application Developer Application Developer

Frameworks.Frameworks.•• All ArcGIS 9.3 products can coAll ArcGIS 9.3 products can co--exist on same machine.exist on same machine.


ProductsProducts

•• ArcGIS Desktop = ArcView, ArcEditor, ArcInfo ArcGIS Desktop = ArcView, ArcEditor, ArcInfo •• ArcView, ArcEditor, ArcInfo = ArcMap, ArcCatalog,ArcView, ArcEditor, ArcInfo = ArcMap, ArcCatalog,ArcView, ArcEditor, ArcInfo ArcMap, ArcCatalog, ArcView, ArcEditor, ArcInfo ArcMap, ArcCatalog,

ArcToolbox (integrated)ArcToolbox (integrated)•• ArcInfo = ArcGIS Desktop (ArcInfo) + ArcInfo WorkstationArcInfo = ArcGIS Desktop (ArcInfo) + ArcInfo Workstation•• ArcReaderArcReader•• ArcGIS ExplorerArcGIS Explorer

A GIS E i R tiA GIS E i R ti•• ArcGIS Engine RuntimeArcGIS Engine Runtime•• ArcGIS Engine Developer Kits (5)ArcGIS Engine Developer Kits (5)•• ArcGIS Desktop Developer Kits (4)ArcGIS Desktop Developer Kits (4)•• ArcGIS Desktop Developer Kits (4)ArcGIS Desktop Developer Kits (4)


Site ConfigurationSite Configuration

WindowsWindows or UNIX machineor UNIX machine

A cGIS A cGIS

WindowsWindows or UNIX machineor UNIX machine

ArcSDEArcSDE LICENSE LICENSE MANAGERMANAGERArcIMSArcIMS ArcGIS ArcGIS

ServerServer

DESKTOPDESKTOP DESKTOPDESKTOP DESKTOPDESKTOPDESKTOPDESKTOP(ArcInfo, ArcView, ArcEditor)(ArcInfo, ArcView, ArcEditor)

Windows Windows

DESKTOPDESKTOP(ArcInfo, ArcView, ArcEditor)(ArcInfo, ArcView, ArcEditor)

Windows Windows

DESKTOPDESKTOP(ArcInfo, ArcView, ArcEditor)(ArcInfo, ArcView, ArcEditor)

Windows Windows

LAPTOPLAPTOP(Single(Single--use:ArcView, ArcEditor)use:ArcView, ArcEditor)

Windows Windows

LAPTOPLAPTOP(Single(Single--use:ArcView, ArcEditor)use:ArcView, ArcEditor)

Windows Windows


Windows Windows Windows Windows

Upgrading to 9.3Upgrading to 9.3

•• Uninstall all previous versions of ArcGIS, Python, third Uninstall all previous versions of ArcGIS, Python, third party applications before installing 9.3 products. Utility party applications before installing 9.3 products. Utility available for download.available for download.

––Getting Ready for 9.3 Getting Ready for 9.3 -- Uninstall UtilityUninstall Utility

•• ArcGIS Desktop 9 3 requires new License ManagerArcGIS Desktop 9 3 requires new License Manager•• ArcGIS Desktop 9.3 requires new License Manager.ArcGIS Desktop 9.3 requires new License Manager.•• 9.3 license manager: 9.0, 9.1, and 9.2 keycodes will work 9.3 license manager: 9.0, 9.1, and 9.2 keycodes will work

for 9.3 products. No new hardware key or keycodes for 9.3 products. No new hardware key or keycodes required. required.

•• One machine (and one hardware key) can support 8.x One machine (and one hardware key) can support 8.x and 9 3 license managerand 9 3 license managerand 9.3 license manager.and 9.3 license manager.

•• Single Use products require reSingle Use products require re--registering. 9.0, 9.1, 9.2 registering. 9.0, 9.1, 9.2 authorization files will not work for 9.3.authorization files will not work for 9.3.


Installing ArcGIS DesktopInstalling ArcGIS Desktop

1.1. Obtain a keycode for the license manager installation, if Obtain a keycode for the license manager installation, if y g ,y g ,necessary.necessary.

2.2. Determine the license manager machine.Determine the license manager machine.33 Install the new license managerInstall the new license manager3.3. Install the new license manager.Install the new license manager.4.4. Perform an administrative installation of ArcGIS Desktop Perform an administrative installation of ArcGIS Desktop

on network server. (for supporting multiple clients)on network server. (for supporting multiple clients)5.5. Install ArcGIS Desktop on client machines from network Install ArcGIS Desktop on client machines from network

server.server.6.6. Or install ArcGIS Desktop on client machines from CD,Or install ArcGIS Desktop on client machines from CD,6.6. Or install ArcGIS Desktop on client machines from CD, Or install ArcGIS Desktop on client machines from CD,

DVD or shared media image. DVD or shared media image.


DVD start upDVD start up


Installation optionsInstallation options


Network vs. Local InstallationNetwork vs. Local Installation

•• Install ArcGIS as an administrative network installation Install ArcGIS as an administrative network installation iipointpoint

––shares the setup for client machines to install fromshares the setup for client machines to install from––defines the license manager for client setupsdefines the license manager for client setups

UI di l d i il t f d i d li t i t ll tiUI di l d i il t f d i d li t i t ll ti––UI dialog driven or silent for admin and client installationsUI dialog driven or silent for admin and client installations––ESRI_LICENSE_HOST=<machine name>ESRI_LICENSE_HOST=<machine name>––Tip: Do not remove the admin after the clients are installedTip: Do not remove the admin after the clients are installed

•• Install ArcGIS for individual useInstall ArcGIS for individual use–– install on one machineinstall on one machine

choose an existing license manager on your networkchoose an existing license manager on your network––choose an existing license manager on your networkchoose an existing license manager on your network––UI dialog driven, silent installation or deployedUI dialog driven, silent installation or deployed


Client or Local InstallationClient or Local Installation

•• Client installation is run from network server.Client installation is run from network server.•• Local installation is run from CD or DVD.Local installation is run from CD or DVD.•• Run setup.exe or setup.msi*.Run setup.exe or setup.msi*.

If i t i t i t ll tili Wi dIf i t i t i t ll tili Wi d•• If using setup.msi to install, you can utilize Windows If using setup.msi to install, you can utilize Windows Installer (msiexec.exe) commands to control the Installer (msiexec.exe) commands to control the installation. installation.


Selecting Software Product TypeSelecting Software Product Type

•• The software product type should reflect a license The software product type should reflect a license (keycode) purchased.(keycode) purchased.( eycode) pu c ased( eycode) pu c ased

•• You can change this software product type after You can change this software product type after installation without uninstalling and reinstalling. installation without uninstalling and reinstalling. (requires registry permissions)(requires registry permissions)(requires registry permissions)(requires registry permissions)

•• This is the license type checked out when you start any This is the license type checked out when you start any of the applications.of the applications.

•• The setup will allow you to select a type that is not The setup will allow you to select a type that is not available from your license manager.available from your license manager.

•• Command line property is SOFTWARE CLASSCommand line property is SOFTWARE CLASSp p y _p p y _––Values are Viewer, Editor or ProfessionalValues are Viewer, Editor or Professional


Selecting Software Product TypeSelecting Software Product Type


Typical, Custom, and CompleteTypical, Custom, and Complete

•• Typical = ArcMap, ArcCatalog, ArcReader, Typical = ArcMap, ArcCatalog, ArcReader, Python, .NET Support feature.Python, .NET Support feature.

––Does not include extensions.Does not include extensions.–– NET Support feature requires NET 2 0NET Support feature requires NET 2 0––.NET Support feature requires .NET 2.0.NET Support feature requires .NET 2.0

•• Custom = any feature combinationCustom = any feature combination•• Complete = ALL features.Complete = ALL features.pp


Installation LocationInstallation Location

•• All products installed on one machine have the same All products installed on one machine have the same i t ll ti di t ( t W k t ti A SDE A GISi t ll ti di t ( t W k t ti A SDE A GISinstallation directory (except Workstation, ArcSDE, ArcGIS installation directory (except Workstation, ArcSDE, ArcGIS Explorer).Explorer).

•• These products include the Developer Kit setups also. Be These products include the Developer Kit setups also. Be f di k i t h h i thf di k i t h h i thaware of disk space requirements when choosing the aware of disk space requirements when choosing the

installation location of the first product.installation location of the first product.•• Workstation will not install in the same location, different Workstation will not install in the same location, different

t tt tstructures.structures.•• Workstation can not be installed in a folder with spaces. Workstation can not be installed in a folder with spaces. •• Command line property is INSTALLDIRCommand line property is INSTALLDIR


Python RequirementPython Requirement

•• ArcGIS Desktop 9.3 requires Python 2.5.1 and Numerical ArcGIS Desktop 9.3 requires Python 2.5.1 and Numerical Python 1.0.3 only.Python 1.0.3 only.y yy y

•• Requirement of some geoprocessing tools.Requirement of some geoprocessing tools.•• Installed by the ArcGIS Desktop setup.Installed by the ArcGIS Desktop setup.


Python Installation LocationPython Installation Location

•• Python should not be installed in a location with spaces. Python should not be installed in a location with spaces. y py p•• Command line property is INSTALLDIR1Command line property is INSTALLDIR1

–– INSTALLDIR1=d:INSTALLDIR1=d:\\Python25_new_locationPython25_new_location––Default location C:Default location C:\\Python25Python25\\––Default location C:Default location C:\\Python25Python25\\Note: If using silent install msiexec commands and INSTALLDIR1 is Note: If using silent install msiexec commands and INSTALLDIR1 is

not specified, the default Python installation location is the local not specified, the default Python installation location is the local drive with the most available disk space.drive with the most available disk space.pp


Python installation locationPython installation location


Silent InstallationSilent Installation•• Requires: Windows Installer 3.1Requires: Windows Installer 3.1•• If not on system, available in media kit: instmsi3.exe.If not on system, available in media kit: instmsi3.exe.•• Standard msiexec command line parameters can be used to Standard msiexec command line parameters can be used to pp

install ArcGIS 9:install ArcGIS 9:––Msiexec /i, Msiexec /x, Msiexec /a, Msiexec /pMsiexec /i, Msiexec /x, Msiexec /a, Msiexec /p……–– To perform a silent installation of all features: To perform a silent installation of all features: msiexec /i msiexec /i pp //<location of ArcGIS setup><location of ArcGIS setup>\\setup.msi ADDLOCAL=ALL setup.msi ADDLOCAL=ALL /qb/qb

–– To add individual features silently:To add individual features silently:Msiexec /i <location of ArcGIS setup>Msiexec /i <location of ArcGIS setup>\\setup.msi setup.msi ADDLOCAL=<feature1>,<feature2>,ADDLOCAL=<feature1>,<feature2>,…… /qb/qb

–– To perform a silent uninstall: To perform a silent uninstall: msiexec /x <product GUID> /qbmsiexec /x <product GUID> /qb

•• The install guides provide the command line parameters to install The install guides provide the command line parameters to install ArcGIS products without a UI.ArcGIS products without a UI.


Installing Optional ComponentsInstalling Optional Components

•• Tutorial Data, Crystal Reports and ArcGIS Desktop Developer Kit Tutorial Data, Crystal Reports and ArcGIS Desktop Developer Kit setups are available also. setups are available also.

•• To install by command line or deploy, separate packages or setup To install by command line or deploy, separate packages or setup commands are required for these. These optional items are their commands are required for these. These optional items are their q pq pown setup programs. own setup programs.


Installing Optional Installation Components Later Installing Optional Installation Components Later

•• Installing ArcGIS Desktop Developer Kits:Installing ArcGIS Desktop Developer Kits:g p pg p p––Run setup.exe or setup.msi from the SDK folder for the particular Run setup.exe or setup.msi from the SDK folder for the particular

platform you want.platform you want.––From DVD start upFrom DVD start up––From DVD start up.From DVD start up.

•• Installing Tutorial Data:Installing Tutorial Data:––Run setup.exe or setup.msi from Tutorial folder.Run setup.exe or setup.msi from Tutorial folder.––From DVD start up.From DVD start up.

•• Installing Crystal Reports XI runtime for ESRI:Installing Crystal Reports XI runtime for ESRI:Run setup exe or setup msi from the Crystal Reports XI folderRun setup exe or setup msi from the Crystal Reports XI folder––Run setup.exe or setup.msi from the Crystal Reports XI folder. Run setup.exe or setup.msi from the Crystal Reports XI folder.

––From DVD start up.From DVD start up.


DVD start upDVD start up


How To Add An ExtensionHow To Add An Extension

1.1. Obtain a keycode.Obtain a keycode.2.2. Install the keycode on your license manager machine (Update Install the keycode on your license manager machine (Update

LicenseLicense no need to uninstall and reinstall or stop and restartno need to uninstall and reinstall or stop and restartLicense License –– no need to uninstall and reinstall or stop and restart no need to uninstall and reinstall or stop and restart the LM).the LM).

3.3. Install the extension.Install the extension.44 I A M /A C t l l d th t i i T lI A M /A C t l l d th t i i T l4.4. In ArcMap/ArcCatalog load the extension using Tools > In ArcMap/ArcCatalog load the extension using Tools >

Extensions.Extensions.5.5. Command line property is ADDLOCAL.Command line property is ADDLOCAL.

•• If a service pack is already installed, no need to install it again If a service pack is already installed, no need to install it again after installing extensions after installing extensions


Adding an extensionAdding an extension


Concurrent and Single Use on the same machineConcurrent and Single Use on the same machine

•• At 9.3, no longer need to run setup.exe to enable At 9.3, no longer need to run setup.exe to enable product switching between Concurrent and Single Useproduct switching between Concurrent and Single Useproduct switching between Concurrent and Single Use.product switching between Concurrent and Single Use.

•• Concurrent use media: Concurrent use and ArcView Concurrent use media: Concurrent use and ArcView Single Use switched enabled.Single Use switched enabled.

––Run EnableAESU.exe to enable concurrent use and ArcEditor Run EnableAESU.exe to enable concurrent use and ArcEditor Single Use. Available on ArcEditor Single Use media.Single Use. Available on ArcEditor Single Use media.

•• ArcView Single Use media: Concurrent Use and ArcView Single Use media: Concurrent Use and ggArcView Single Use.ArcView Single Use.

•• ArcEditor Single Use media: Concurrent Use and ArcEditor Single Use media: Concurrent Use and A Edit Si l UA Edit Si l UArcEditor Single Use.ArcEditor Single Use.


Concurrent and Single Use on the same machineConcurrent and Single Use on the same machine

R i t ti Wi d ll t i t Si l UR i t ti Wi d ll t i t Si l U•• Registration Wizard allows you to register Single Use Registration Wizard allows you to register Single Use products for use.products for use.

•• Desktop Administrator allows you to switch betweenDesktop Administrator allows you to switch betweenDesktop Administrator allows you to switch between Desktop Administrator allows you to switch between concurrent and single use product.concurrent and single use product.

•• Can not share extensions Can not share extensions –– register single use/keycode register single use/keycode f tf tfor concurrent.for concurrent.

•• Must have separate licenses for both Single Use and Must have separate licenses for both Single Use and Concurrent Use.Concurrent Use.Concurrent Use.Concurrent Use.


Desktop AdministratorDesktop Administrator

•• Start > Programs >ArcGIS > Desktop Administrator.Start > Programs >ArcGIS > Desktop Administrator.g pg p•• Switch software types between ArcView, ArcEditor or Switch software types between ArcView, ArcEditor or

ArcInfo.ArcInfo.•• Change the license manager.Change the license manager.•• View available licenses for any license manager on your View available licenses for any license manager on your

networknetworknetwork.network.•• Register single use products.Register single use products.•• Review installation and service pack information.Review installation and service pack information.pp


Desktop AdministratorDesktop Administrator


Installing ArcGIS 9 Service PacksInstalling ArcGIS 9 Service Packs

•• ArcGIS 9 service packs are .msp files.ArcGIS 9 service packs are .msp files.•• To install the .msp file:To install the .msp file:pp

1. On a local, or client, machine 1. On a local, or client, machine –– double click the .msp file to launch itdouble click the .msp file to launch it

2. On network installation:2. On network installation:–– msiexec /a <location of admin installation>msiexec /a <location of admin installation>\\setup.msi /p setup.msi /p <location of service pack><location of service pack>\\servicepack.mspservicepack.msp

•• On the client machine: On the client machine: msiexec /i <location of network installation>msiexec /i <location of network installation>\\setup.msi setup.msi REINSTALL=ALL REINSTALLMODE=vomusREINSTALL=ALL REINSTALLMODE=vomus

3. Perform a new install and apply the service pack at the same time:3. Perform a new install and apply the service pack at the same time:–– msiexec /i <location of setup>msiexec /i <location of setup>\\setup.msi PATCH=<location of service setup.msi PATCH=<location of service

pack>pack>\\ArcGISDesktop92SP6 msp /qbArcGISDesktop92SP6 msp /qb


pack>pack>\\ArcGISDesktop92SP6.msp /qbArcGISDesktop92SP6.msp /qb

Service pack informationService pack information

•• All products on the same machine and in the organization All products on the same machine and in the organization p gp gshould be at the same SP releaseshould be at the same SP release

•• How to tell if a Service Pack is installed How to tell if a Service Pack is installed ––Desktop Administrator for ArcGIS DesktopDesktop Administrator for ArcGIS Desktop––ServicePackFinder92.exe for all productsServicePackFinder92.exe for all products

•• Reports products installed and each SP level Reports products installed and each SP level •• www.support.esri.comwww.support.esri.com


Servicepackfinder92.exeServicepackfinder92.exe


What’s New at 9.3What’s New at 9.3

•• Using setup.exe to enable concurrent use and single use Using setup.exe to enable concurrent use and single use g p gg p gon the same machine no longer necessary.on the same machine no longer necessary.

•• Vista/Server 2008 supportVista/Server 2008 support––Vista SP1 requiredVista SP1 required

•• Python 2.5.1 and Numerical Python 1.0.3 are the only Python 2.5.1 and Numerical Python 1.0.3 are the only supported versions of Python for Engine, ArcGIS Desktopsupported versions of Python for Engine, ArcGIS Desktopsupported versions of Python for Engine, ArcGIS Desktop supported versions of Python for Engine, ArcGIS Desktop and ArcGIS Server geoprocessingand ArcGIS Server geoprocessing


VBA changes at 9.3VBA changes at 9.3

•• ArcGIS Desktop 9.3 uses Visual Basic for Applications ArcGIS Desktop 9.3 uses Visual Basic for Applications p ppp pp(VBA) 6.5. 9.2 used VBA 6.3.(VBA) 6.5. 9.2 used VBA 6.3.

•• At 9.2, VBA 6.3 components were part of the desktop At 9.2, VBA 6.3 components were part of the desktop i t ll ti At 9 3 VBA 6 5 i i t ll d b t t i’i t ll ti At 9 3 VBA 6 5 i i t ll d b t t i’installation. At 9.3, VBA 6.5 is installed by two setup.msi’s.installation. At 9.3, VBA 6.5 is installed by two setup.msi’s.

•• ArcGIS Desktop setup.exe will install VBA 6.5.ArcGIS Desktop setup.exe will install VBA 6.5.•• ArcGIS Desktop setup msi will not The VBA 6 5ArcGIS Desktop setup msi will not The VBA 6 5•• ArcGIS Desktop setup.msi will not. The VBA 6.5 ArcGIS Desktop setup.msi will not. The VBA 6.5

setup.msi’s have to be installed separately if using ArcGIS setup.msi’s have to be installed separately if using ArcGIS Desktop setup.msi. The VBA setup.msi’s are in their own Desktop setup.msi. The VBA setup.msi’s are in their own f ld ithi th D kt f ldf ld ithi th D kt f ldfolder within the Desktop folder.folder within the Desktop folder.

•• Use scripting!!!Use scripting!!!


DemoDemo Scripting with batch filesScripting with batch filesDemo Demo –– Scripting with batch filesScripting with batch files


Installation Tips and TricksInstallation Tips and Tricks

•• Registering directly Registering directly –– no authorization file is received.no authorization file is received.g g yg g y•• ArcReader is an application feature available with all ArcReader is an application feature available with all

ArcGIS Desktop setup programs (a typical “default” option ArcGIS Desktop setup programs (a typical “default” option ith 9 3)ith 9 3)with 9.3).with 9.3).

•• ArcReader Standalone and the ArcReader Desktop feature ArcReader Standalone and the ArcReader Desktop feature can not be installed on the same machine.can not be installed on the same machine.can not be installed on the same machine.can not be installed on the same machine.


Tips and TricksTips and Tricks

•• Permissions required to successfully run the setup:Permissions required to successfully run the setup:q y pq y p––Administrative rightsAdministrative rights––OR installing a managed setup with elevated privileges.OR installing a managed setup with elevated privileges.

•• SYSTEM account requires full control to system drive and SYSTEM account requires full control to system drive and target installation drive. (even if the installing account is an target installation drive. (even if the installing account is an g ( gg ( gadministrative account) administrative account)



•• Repair Repair –– starting an application and the windows installer starting an application and the windows installer pp g ppg ppstarts or requests source. This behavior is encountered starts or requests source. This behavior is encountered when the system integrity (usually system files) has been when the system integrity (usually system files) has been modified after ArcGIS was installed and ArcGIS requiredmodified after ArcGIS was installed and ArcGIS requiredmodified after ArcGIS was installed and ArcGIS required modified after ArcGIS was installed and ArcGIS required resources have been affected. The repair (resiliency) resources have been affected. The repair (resiliency) feature of the Windows installer attempts to reinstall the feature of the Windows installer attempts to reinstall the required resources. THIS IS A GOOD THING.required resources. THIS IS A GOOD THING.

––The system event viewer logs this activity for analysis. The issue is The system event viewer logs this activity for analysis. The issue is usually a degraded or deleted system file.usually a degraded or deleted system file.y g yy g y



•• Installing silently topic in all install guides provide examples Installing silently topic in all install guides provide examples g y p g p pg y p g p pwith specific properties and values for command line with specific properties and values for command line installationsinstallationsTh i h thi “ l” i t ll ti f MSITh i h thi “ l” i t ll ti f MSI•• There is no such thing as a “manual” uninstallation of MSI There is no such thing as a “manual” uninstallation of MSI based setups. Deleting files and registry keys does not fully based setups. Deleting files and registry keys does not fully remove an MSI based setup packageremove an MSI based setup packagegg

•• Do NOT remove files from C:Do NOT remove files from C:\\WindowsWindows\\InstallerInstaller


Uninstallation TipsUninstallation Tips

•• Local and client installations, use Add/Remove to uninstall, Local and client installations, use Add/Remove to uninstall, , ,, ,uninstall silently using command line parameters, or uninstall silently using command line parameters, or uninstall utility.uninstall utility.T i t ll il tlT i t ll il tl•• To uninstall silently: To uninstall silently:

msiexec /x (product code) /qbmsiexec /x (product code) /qb

•• Network installations do not provide an Add/Remove entry,Network installations do not provide an Add/Remove entry,Network installations do not provide an Add/Remove entry, Network installations do not provide an Add/Remove entry, you must DELETE your installation folder to remove it. Very you must DELETE your installation folder to remove it. Very important when installing the next release important when installing the next release –– either delete either delete the previous or install the next in a different location e gthe previous or install the next in a different location e gthe previous or install the next in a different location. e.g., the previous or install the next in a different location. e.g., C:C:\\ArcGIS_92 versus C:ArcGIS_92 versus C:\\ArcGIS_93.ArcGIS_93.


Troubleshooting TipsTroubleshooting Tips

•• Installation log file Installation log file –– helpful information.helpful information.gg pp––Msiexec.exe /i <path>Msiexec.exe /i <path>\\setup.msi /L*V c:setup.msi /L*V c:\\my.logmy.log––Send this log to tech support for analysisSend this log to tech support for analysis

•• Enable Windows Installer logging for all setups.Enable Windows Installer logging for all setups.


Installation Tips For Citrix UsersInstallation Tips For Citrix Users

•• Set the user environment variable Set the user environment variable ESRI_SOFTWARE_CLASS to the product you need to run. ESRI_SOFTWARE_CLASS to the product you need to run. Options are (these are case sensitive):Options are (these are case sensitive):ViVi f A Vif A ViViewerViewer for ArcView for ArcView EditorEditor for ArcEditor for ArcEditor ProfessionalProfessional for ArcInfo for ArcInfo

Although the application title does not change, the Although the application title does not change, the application functionality will reflect the settingapplication functionality will reflect the settingapplication functionality will reflect the setting.application functionality will reflect the setting.


More Information For Citrix usersMore Information For Citrix users

•• Knowledge Base articlesKnowledge Base articlesgg•• ID 24633ID 24633•• ID 23661ID 23661

•• A white paper titled 'Support for Windows Terminal Server A white paper titled 'Support for Windows Terminal Server (WTS) and Citri MetaFrame' is a ailable on ESRI's(WTS) and Citri MetaFrame' is a ailable on ESRI's(WTS) and Citrix MetaFrame' is available on ESRI's (WTS) and Citrix MetaFrame' is available on ESRI's support site. support site.

•• Technical Workshop Technical Workshop –– Using CitrixUsing Citrixpp gg––Wednesday, August 6 12:00 PMWednesday, August 6 12:00 PM–– 1:00 PM (Room 14 B)1:00 PM (Room 14 B)


Software DeploymentSoftware DeploymentWh t I S ft D l t?Wh t I S ft D l t?What Is Software Deployment?What Is Software Deployment?

•• The mass distribution of softwareThe mass distribution of software•• Installation without physically being at the machinesInstallation without physically being at the machines•• The ability to manage setupsThe ability to manage setups•• The ability to control a users environmentThe ability to control a users environment•• The ability to install in a secure lockdown environmentThe ability to install in a secure lockdown environment


Software Deployment MethodsSoftware Deployment Methods

•• Microsoft Systems Management Server (SMS)Microsoft Systems Management Server (SMS)y g ( )y g ( )•• Microsoft Active Directory Microsoft Active Directory -- Group Policy Software Group Policy Software

DeploymentDeployment•• Batch filesBatch files•• Other successes reported by clientsOther successes reported by clients


More InformationMore Information

•• See the white paper: “ArcGIS 9.3 Enterprise Deployment” See the white paper: “ArcGIS 9.3 Enterprise Deployment” fffor:for:

––List of setups that can be deployedList of setups that can be deployed––List of setups that can be deployed in lockdownList of setups that can be deployed in lockdown

S t i tS t i t––System requirementsSystem requirements––Modifying parameters in a transform fileModifying parameters in a transform file––MSI command line parameters for deployment using SMSMSI command line parameters for deployment using SMS

Known issuesKnown issues––Known issuesKnown issues––Deploying service packsDeploying service packs

•• Knowledge Base Article 26751 Knowledge Base Article 26751 –– creating Transforms for creating Transforms for Desktop using OrcaDesktop using OrcaDesktop using OrcaDesktop using Orca

•• Attend the Workshop! Attend the Workshop!


Where to Get HelpWhere to Get Help

•• Install guide, install.htm located in the product folder of Install guide, install.htm located in the product folder of g , pg , peach DVD and installed for some productseach DVD and installed for some products

•• Knowledge Base articles available from the ESRI support Knowledge Base articles available from the ESRI support htt // t ihtt // t i h k it ft d f tlh k it ft d f tlpage, page, http://support.esri.comhttp://support.esri.com -- check it often and frequentlycheck it often and frequently

•• Discussion forums Discussion forums •• White paper: “ArcGIS 9 3 Enterprise Deployment”White paper: “ArcGIS 9 3 Enterprise Deployment”•• White paper: ArcGIS 9.3 Enterprise DeploymentWhite paper: ArcGIS 9.3 Enterprise Deployment


Related Technical WorkshopsRelated Technical Workshops

•• Advanced Deployment Topics for ArcGIS ProductsAdvanced Deployment Topics for ArcGIS Productsp y pp y p––Wednesday August 6, 1:30 PM Wednesday August 6, 1:30 PM –– 2:45 PM in this room2:45 PM in this room

•• Installing and Configuring ArcGIS ServerInstalling and Configuring ArcGIS Server––Tuesday August 5, 1:30 PM Tuesday August 5, 1:30 PM –– 2:45 PM in Marina 2:45 PM in Marina –– Salon FSalon F

Thursday August 7 8:30 AMThursday August 7 8:30 AM 9:45 AM in Marina9:45 AM in Marina Salon FSalon F––Thursday August 7, 8:30 AM Thursday August 7, 8:30 AM –– 9:45 AM in Marina 9:45 AM in Marina –– Salon FSalon F

•• ArcGIS Licensing and Copy ProtectionArcGIS Licensing and Copy Protection––Wednesday August 6, 12:00 PM Wednesday August 6, 12:00 PM –– 1:00 PM in Marina 1:00 PM in Marina –– Salon FSalon F


Reminder!Reminder!

•• Please complete the technical workshop surveyPlease complete the technical workshop surveyp p yp p y

•• ArcGIS 9.3 Installation tips handout up frontArcGIS 9.3 Installation tips handout up front


Questions and AnswersQuestions and AnswersQuestions and Answers…Questions and Answers…


Arcgis Install Guide

Documents

uc2008 tech workshops

command line property

command line parameters

ll ti di

msp pack

service pack information

software product type

license manager machine