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Alienware Advanced Gaming Mouse AW558 User’s Guide
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Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Jul 18, 2020

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Page 1: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Alienware Advanced Gaming Mouse AW558User’s Guide

Page 2: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Copyright © 2018 Dell Inc. or its subsidiaries. All rights reser ved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 – 08 Rev. A01

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Page 3: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Contents

What’s in the box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mouse feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting up your gaming. . . . . . . . . . . . . . . . . . . . . . . . . . 6

Alienware Command Center 8

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

4

5

. . . . . . . . . . . . . . . . . . . . . .

3

Page 4: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

4 │ What's in the box

What's in the box

1.

2. Document

AlienwareCore Gaming Mouse AW558Quick Start Guide

1

2

Mouse

Page 5: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Mouse feature

NOTE: Adjustable DPI ( DPI stands for Dots Per Inch)

1 2

3

54

6 7

8 9

1. Left button 2. Right button3. Middle/Scroll button 4. Wheel left tilt5. Wheel right tilt 6. DPI left (To decreasse DPI level)7. DPI right (To increasse DPI level) 8. Forward9. Backward

• On the y D I button allows you to instantly change mousetracking resolution during game play.

• Mouse allows setting up to three tracking resolution.(Default resolution setting: 800, 1600 and 3200 DPI)

• ushing left side of D I button reduces the dpi while pushingthe right side increases D I.

• The LED color for 3 D I stages.

Low resolution Middle resolution High resolution

Mouse feature │ 5

Page 6: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

6 │ Setting up your gaming mouse

Setting up your gaming mouse

1. Remove the footpad protective sheet.

System requirements

The setting steps

• Microsoft Windows 10 and above

2. Insert mouse S plug into S port on your computer.

Page 7: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

3. Power on your computer

│Setting up your gaming mouse 7

Page 8: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

│ Alienware Command Center installation procedure

using Alienware Command Center.

Installing AWCC from the Dell Support website

Installing AWCC through Windows Update

Settings Windows Update Check for updates e

Alienware Command Center

Alienware Command Center provides a single interface to customize and enhance the gaming experience.

For more information, see Alienware Command CenterOnline Help.

Page 9: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Troubleshooting

Problems Possible solutions

Mouse is not functioning Unplug the mouse and plug it back into the USB port on your computer. Plug the mouse to another USB port.

Restart the system.

Mouse lighting is o

Mouse is not running based on the selected con guration in �¢��©Õo½��|¯mmand�|�©Æ�½

Ensure the Alienware Command Center is installed on your computer.

Open the Alienware Command Center and ensure the selected con guration��oÁ�{��©�Á�Æ�ʺ�o©��ÁoÔ��ĝ

Press any button to wake up the mouse from sleep mode.

Unplug the mouse and plug it back into the USB port on your computer. Plug the mouse to another USB port.

Restart the system.

1.

2.

3.

1.

2.

3.

4.

1.

2.

R½¯Ê{¢�Á�¯¯Æ�©� │ 9

Page 10: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Problems Possible solutions

How to connect a wired mouse to your computer

Look for the connector at the end of the USB mouse cable.

Look for a S port on your computer.

Resolving cursor issues

Reseat the wired USB mouse cable into the USB port.

Make sure the optical opening at the bottom of the mouse is clean.Make sure the surface you are using has enough of a pattern in it that the mouse can tell when it has been moved (a mouse pad is best, since the mouse udges movement by re ections, a Ê©��¯½¨�Áʽ�o|���Á��o½��½��¯½�Æ���¨¯ÊÁ��Ư�Æ�¢¢�Õ��©��Æ��oÁ�{��©�¨¯Ô��Ī

Try the wired USB mouse in another USB port on the computer. A notice that drivers are being installed may appear; if so, wait until a message that the drivers were installed before you use the mouse.Try another wired USB mouse, when available. A notice that drivers are being installed may appear, if so, wait until a message that the drivers were installed before you use the mouse.

1.

2.

1.

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5.

6. Save any data, close any open program(s) and restart the computer. When you do not have another mouse or touchscreen, you may have to hold the power button down for at least 15 seconds to turn the computer o and you will lose any data not saved.

10 │ Troubleshooting

Page 11: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

Resolving Mouse Button Issues

Make sure there is nothing preventing the mouse buttons from moving. Most mouse buttons make a clicking noise when pressed down all the way.Reseat the wired USB mouse cable into the USB port.Try the wired USB mouse in another USB port on the computer. A notice that drivers are being installed may appear, if so, wait until a message that the drivers were installed before you use the mouse.Try another wired USB mouse, when available. A notice that drivers are being installed may appear, if so, wait until a message that the drivers were installed before you use the mouse.Save any data, close any open program(s) and restart the computer. When you do not have another mouse or touchscreen, you may have to hold the power button down for at least 15 seconds to turn the computer o and you will lose any data not saved.

Troubleshooting a Slow Moving Cursor

Make sure the optical opening on the bottom of the mouse is clean.

1.

2.

3.

4.

5.

1.

Make sure the surface you are using�has enough of a pattern in it that the�mouse can tell when it has been�moved (a mouse pad is best, since the�mouse judges movement byre ections, a uniform surface is harder�for the mouse to tell when it has been�moved).

2.

Problems Possible solutions

R½¯Ê{¢�Á�¯¯Æ�©� │ 11

Page 12: Alienware Advanced Gaming Mouse AW558 User’s Guide · 6 │ Setting up your gaming mouse Setting up your gaming mouse 1. Remove the footpad protective sheet. System requirements

• In the Search box, type main.cpl.• Touch or click main.cpl in the list of

programs.• Touch or click the Pointer Options

tab.• Move the slider under Select a

Pointer Speed to adjust the cursorspeed to the desired level.

• Touch or click OK.

Change the mouse settings to adjust�the pointer speed.Click on the tab that matches the�Operating System (OS) installed on�your computer and perform the steps�within that section to change the�settings.

3.

Problems Possible solutions

Troubleshooting a Slow Moving Cursor

12 │ Troubleshooting