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Agile Communication Zuzi Sochova Agile Coach
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Agile communication: Communication conspiracy

Oct 31, 2014

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Over 11 years of commercial experiences in IT, beginning as a software designer/engineer and moving up into project management, program management, and into executive management at a company provides SW services for international customers (USA, Germany, Austria, Great Britain, …) that operating in mission critical and life critical sectors – i.e. air traffic control management systems, extensive healthcare applications, and public safety systems. Started with agile and Scrum back in 2005, where I was involved in implementing the agile methods at large US company operating in the medical area. From that time, I was responsible for implementation of agile and Scrum to teams in the Czech Republic operating in different areas of IT industry.
Everybody agrees these days that communication is one of the key success factors in any project, regardless of their size and complexity. During the agile adoption process, many teams and managers are blind to communication issues and believe everything is working just fine.

However, experience suggests that communication is failing at many levels -managers don't really understand their developers, testers and other geeks, who on the other hand often fail to effectively sell their point back to management. Similar situations exist between sales and technical experts or even between developers and testers.

The fact is that speaking the same language doesn't guarantee the understanding of each other's points. This highly-interactive talk shows typical communication patterns, behaviors and provides eye-opening insights into the ways communication can improved Some practical games include the whole audience, which typically makes the session very lively and engaging.

Learning outcomes

- Communication is important - in agile more than at any other methodology ever. We communicate on daily basis with our colleagues in the team, with management, with customer and we should be efficient in that.

- We are often playing communication games, and using communication patterns. Choose how will you response to those patterns, choose your attitude, it’s just about your head.
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Transcript
Page 1: Agile communication: Communication conspiracy

Agile Communication

Zuzi Sochova Agile Coach

Page 2: Agile communication: Communication conspiracy

Agile Communication

Communication Conspiracy Interactive Session

Zuzi Sochova sochova.com @zuzuzka

Page 3: Agile communication: Communication conspiracy

Look back to the last 4 weeks and recall the most challenging communication issues

you’d been facing.

Page 4: Agile communication: Communication conspiracy

... Listening

Talking...

Page 5: Agile communication: Communication conspiracy

Communication

Page 6: Agile communication: Communication conspiracy

IMAGINE you are calling a friend…

“ I’m coming over for a week, want to see some historical

city… Are you using trains? “

”Yes, sure.“

Page 7: Agile communication: Communication conspiracy

Expectations ?

Page 8: Agile communication: Communication conspiracy

Reality…

Page 9: Agile communication: Communication conspiracy

Back at agile teams ...

Page 10: Agile communication: Communication conspiracy

… Stories

User …

Page 11: Agile communication: Communication conspiracy

Talk ? Why? And about What?

Page 12: Agile communication: Communication conspiracy

Group of People

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Call them a TEAM

Page 14: Agile communication: Communication conspiracy

… recognize the differences

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… explain

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Communication Conspiracy

Page 17: Agile communication: Communication conspiracy

Illusion of Communication

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NIGYSOB … ?

Page 19: Agile communication: Communication conspiracy

NIGYSOB … ?

Page 20: Agile communication: Communication conspiracy

SWYMD … ?

Page 21: Agile communication: Communication conspiracy

Different view

Page 22: Agile communication: Communication conspiracy

REAL BOSS

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COOL GUY

Page 24: Agile communication: Communication conspiracy

ANALYZE

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FRIEND

Page 26: Agile communication: Communication conspiracy

It's All in Your Head

Page 27: Agile communication: Communication conspiracy

Thanks to

Zuzi Sochova sochova.com @zuzuzka Blog: tulming.com

Agile Prague Conference: 16-17 Sep 2013

agilprague.com

http://www.thetrendz.com http://www.grafikerler.net http://thermblog.com http://www.tattoodonkey.com http://coachlisab.blogspot.com http://www.extraordinarymommy.com

http://www.geekfill.com http://adayinlife.timesofindia.com http://cabrinimasscomm.wordpress.com http://manga.smithmicro.com