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www.pace2020.com | See the possibilities… Admin Console Fusion 08 Matt Resong
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Admin Console

Jan 02, 2016

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Admin Console. Fusion 08 Matt Resong. Introduction. Presenter Scope Administrative Appliance Functions Configurations, Backups, Restarts Information for API and Reports Developers Audience ePace System Administrators Network Administrators API and Report Developers. - PowerPoint PPT Presentation
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Page 1: Admin Console

www.pace2020.com | See the possibilities…

Admin Console

Fusion 08

Matt Resong

Page 2: Admin Console

www.pace2020.com | See the possibilities…

Introduction

• Presenter• Scope

– Administrative Appliance Functions• Configurations, Backups, Restarts

– Information for API and Reports Developers

• Audience– ePace System Administrators– Network Administrators– API and Report Developers

Page 3: Admin Console

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How to access the Admin Console

• The Admin console can be accessed via a web browser leveraging 2 methodologies:– Navigating via ePace menus– Direct URL formatted as: http://[appliance_ip]/help/

• Direct URL navigation is important to keep on hand – when accessing the admin console the ePace application may not be available.

Page 4: Admin Console

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Navigating the Admin Console

• Navigation bars across the screen allow for filtering the detail list.– The default view is “Show All”

• Within a menu item, return to the main menu by selecting “Return to Main Help Page”.

Page 5: Admin Console

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The Configuration Utility

• Allows the modification of various appliance configuration options:– Emailer:

• Allows the definition of the address to copy automatic emails to and the display name of the automatic emailer.

– Scheduling Updater• Only applies if you have advanced scheduling.• Allows the definition of the IP address/port of the scheduler

computer.– SSL – Secure Socket Layer

• Allows the configuration of SSL on the ePace appliance.• Must upload certificates, ePace will not generate them for you.• ePace will listen on port 443 and port 80 as it does now – therefore

to force encryption to the appliance, you must block port 80.

Page 6: Admin Console

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The Configuration Utility (Cont.)

– UPS User Information• Allows for the configuration of UPS account information for

use with ePace eService dynamic freight calculations.• Instructions on how to acquire the needed information from

UPS is located here.

– Webapp Url Creator• Allows the configuration of the base of any URL ePace

sends via an email.• Contains 4 separate definitions for each “web”.• The FQDN should be modified for your specific network

configuration as needed.

Page 7: Admin Console

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System Logs

• The last several days of any given log file are accessible via text files which can be downloaded or opened directly.

• The last several weeks of any given log are accessible via the .tar.gz file.– Many applications can open this type of compressed

file.

• Log files do not refresh in a browser automatically.

Page 8: Admin Console

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Import / Export Interface Logs

• Contains various log files relating to:– Scheduling Exporter

• Only applicable to Advanced Scheduler.• Supplies information relating to errors in the scheduler

export/import. Level of detail depends on EDI log level in job planning setup.

– Estimating Importer• Contains XML Job Importer Data.

– Single Object Import (S.O.I.)• Logs the information which is presented in the GUI during an SOI

import.

– Tricoder (Wireless) Inventory Import• Only applicable to the Wireless Inventory Unit.

Page 9: Admin Console

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Crystal Clear Logs

• What can I use this information for?– Troubleshooting custom reports.– Ensuring custom reports function without any issues.

• There are so many files – which one am I looking for?– The admin console link will go to an area containing all log files.– The crystal clear log files are formatted as “crystalclear-YYYY-

MM-DD.log”.• To Troubleshoot a report, a specific time the report run

attempt was made is helpful as this is logged.• The log file contains all report execution attempts and

all data through report rendering.• The log file will likely be large – downloading may be

preferred to perform any analysis.

Page 10: Admin Console

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Default Logs

• What can I use this information for?– Troubleshooting API Calls, Events, PaceConnects and other

Customizations.– Possible Scripting of various operations.

• There are so many files – which one am I looking for?– default = forms, screens and processes– api = API– estimating = estimating calculations– Events = event triggers– last.XXX = various state information– PaceConnect = PaceConnect logs

• The log file will likely be large – downloading may be preferred to perform any analysis.

Page 11: Admin Console

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Printer Configuration

• Allows the configuration of network printers via The Common UNIX Printing System, CUPS.

• Navigation of the CUPS interface – All links lead to the same destinations!– Do Administration Tasks Links– Navigation Bar– Other Links

• Help and Software links give little additional information to the administrator.

• ePace currently does not support CUPS class functionality.

Page 12: Admin Console

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CUPS – Jobs

• When a request to print is made in ePace, it becomes a job in CUPS.

• Managing jobs is similar to Windows printer queue:– Allows the pause and cancellation of active or

queued jobs.– Allows a previously printed job to be reprinted.

Page 13: Admin Console

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CUPS – Printers

• The status of a printer is determined by color and “Printer State”.

• Printers can be stopped and restarted when they are no longer responding.

• Printer configuration can be refined via “Modify Printer”.• Printer options can be set via “Configure Printer”.• A test page can be sent to a printer to ensure proper

operation.• The default setting has no effect in ePace.

Page 14: Admin Console

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CUPS – Add Printer

• Detailed information relating to adding a new printer can be found in the ePace knowledgebase.

• Initial Configuration:– Name - A descriptive name - this shall appear in ePace.– Location - The IP address of the printer.– Description – Used within CUPS for descriptive purposes only.– Device, Device URI, Make and Model - set as appropriate.– Test the printer when done.– Configure in ePace.

Page 15: Admin Console

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CUPS

Q & A

Page 16: Admin Console

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Interfaces

• Reset Single Data Collection Keypad– Allows a keypad to be reset when it is no longer responding.– Requires address / terminal number of keypad.

• Restart Serial Keypad Data Collection– Allows a reset of the serial keypad subsystem when all

keypads stop responding or Support has requested this be executed to correct a keypad related issue.

• Execute ePace EDI– Allows the manual initiation of various Imports / Exports

thereby negating the normal schedule.– This is normally performed for troubleshooting purposes.

Page 17: Admin Console

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Performing a backup

• Initiating a backup will perform all backup related steps normally performed during the scheduled daily backup.– This is useful as a safeguard prior to an upgrade or

prior to significant changes on an appliance, such as a large Single Object Import.

• Initiating a CD backup will copy the most recent backup to CD.

Page 18: Admin Console

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Restarting Services

• What can be restarted and why would I restart a service?– ePace

• In the event ePace becomes unresponsive, restarting the application may correct the error.

– ePace Reporting• In the event reports stop responding or unexplainable output occurs,

restarting this may correct the error.

– Apache• This allows the restart of the web server sending the ePace web pages

and should only be restarted when recommended by a support specialist.

• The service restart screen also displays information relating to the last restart performed.

• When possible, contact Support prior to restarting a service to allow for an investigation to begin.

Page 19: Admin Console

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Other Utilities

• System Status – displays the various services and their states– All services should always show “Running” during

normal operation.

• Test Appliance Emailer – Allows an administrator to test the emailing function within the appliance to ensure proper operation– Recommend this be initiated after any configuration

change to mail server or appliance configuration as well as post upgrade.

Page 20: Admin Console

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Developer SDK

• This is a ZIP file which can be used by API developers to assist in 3rd party integration development.

• Contains sample code in the following languages:– Java– Visual Basic– Php– Perl– C#

Page 21: Admin Console

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Other Customization Tools

• Enable/Disable Customizations– This can be leveraged if a new customization is

causing issues and cannot be de-activated via the GUI interface.

• Refresh Web Content– This only applies to customizations involving UI 2.0

forms.– Must be run after a custom UI 2.0 form is removed to

allow the standard form to take effect.

Page 22: Admin Console

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Object Model Diagrams

• This displays an overview of the relationships between objects (or tables) within the ePace application.

• Useful for reports and API developers not familiar with the ePace application.

• Diagram naming convention matches categories in the object model browser.

• Diagrams display:– Parent / Child relationships, displayed as green colored arrows.– Foreign Key relationships, displayed as grey colored arrows.

Page 23: Admin Console

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Crystal Clear Setup Files

• Contains the files required to configure the crystal clear designer on a workstation.

• Specific instructions to perform the configuration can be found in the appropriate quick start guide.

Page 24: Admin Console

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Admin Console

Q & A