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See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 2
Why Nationwide®?• Industry Leader
– Ranked #108 on the 2008 Fortune 500 list
– 4th largest homeowner insurer and 6th largest auto insurer based on premiums written1
– 6th largest total property and casualty insurer
– Nationwide Agribusiness largest farm insurer based on premiums written2
– Multi-line company with wide array of products and services
• Stability
– In business since 19253 – more than 80 years
– More than 16 million policies in force
– $157 billion in statutory assets
– 36,000+ Nationwide employees
• Brand Recognition
– National On Your Side and Life Comes at You Fast Ad campaigns
• Community Giving
– Corporate sponsorship for variety of charitable causes, including Children's Hospital,United Way and Disaster Relief
– Ongoing support for workplace giving and Nationwide associates volunteer network
1 Source: A.M. Best, 2005 Direct Written Premium (DWP)2 Source: A.M. Best, 2007 Direct Written Premium (DWP)3 Established as Ohio Farm Bureau in 1925, name changed to Nationwide in 1943
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 5
Agency Capital Builder: Types
• ACB, Scratch Metro
– $50,000 target annual compensation– $50,000 target Capital Fund– $15,000–$45,000 Successful Agent Bonus– Nationwide provided location – multi-agent or single location
• ACB, Seed Metro
– $50,000 target annual compensation– $25,000 target Capital Fund*– $15,000–$45,000 Successful Agent Bonus– Nationwide provided location – single location
• ACB, Scratch or Seed Rural (less than 600 households per square mile)
– $40,000 target annual compensation– $15,000 target Capital Fund– $10,000–$30,000 Successful Agent Bonus– Nationwide provided location – single location
* If the seed book size in an ACB Metro is less than $1MM, the capital fund will be $50,000. If the book size is over $1MM, the capital fund will be $25,000.
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 6
Introduction to the ACB Agent Program:
Company Provided Assistance Overview (18–24 months):
• Work from a Nationwide-branded storefront location and Nationwide covers the cost of the lease,utilities/maintenance, technology, office supplies and a sales support position (as necessary)
• Base compensation with the opportunity to earn variable compensation (overtime eligible duringfirst 3 months training phase–variable compensation paid based on your personal performanceand pre-determined payout rate)
• Thorough step-by-step training and development program to prepare you for selling, managing andrunning a Nationwide insurance agency
• Marketing support including direct mail support, lead generation tools and allocation of funds forlocal marketing expenses
• Company-provided BlackBerry for business use and agent-specific toll-free number• Travel expenses associated with training and development classes• Benefits credit of $276 a month ($3,600 annually) will be provided and may be used toward
personal insurance needs or required Errors & Omissions coverage (benefits coverage does notbegin until after the first 30 days of continuous service)
• ACB agent will receive company-paid time off of 5 days per calendar year and all company-paidholidays
• Opportunity to access additional capital1 of up to $95,000 based on months in the program andeligibility to transition to an available agent program (Capital Fund/Successful Agency Bonus)
1PLEASE NOTE: These additional capital opportunities are based on successf ul completion of the ACB contract and acceptance into asubsequent successor program as approv ed by Nationwide and the Regional Vice President.
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 7
Agency Capital Builder: Why You?
• Capital: Minimum $10,000 liquid capital and positivenet worth
• Licenses: Active and valid Property, Casualty, Life andHealth licenses
• Background Check: Satisfactory results of backgroundassessment using consumer reports designated byNationwide
• Pre-employment Drug Screen: Negative drug screen forcontrolled substances within 48 hours of receiving averbal employment offer
• United States Employment Eligibility: Satisfactory proofof eligibil ity to work in the United States
• Testing: Caliper
• Approval: Regional Vice President approval
Competencies
• Customer Focus
• Creativity
• Innovative
• Interpersonal Savvy
• Drive for Results
• Business Acumen
• Entrepreneurial Spirit
• Work Experience: 3–5 years experience; preferably inthe insurance, financial, retail, banking or sales industry
• Licenses: Variable product registration
• Technical: Profic ient in PC Windows and MicrosoftOffice
• Education: Bachelor's degree in Insurance, Business,Finance, Marketing or related discipline preferred
• Knowledge: Demonstrated knowledge and success inSales. Understand basic small business processes andadministration
• Skills: Organizational, administrative, interpersonal,leadership, marketing, selling and relationship skills
Expectations
• Hours; expected to work evenings and weekends
• Overnight travel will be required for training anddevelopment
• Active prospecting; building a Nationwide portfolio ofbusiness (can’t rely solely or primarily on foot traffic)
• Ability to access additional capital upon successfulcompletion of the ACB employee agent agreement inorder to meet financial and fiduciary requirements of asuccessor program
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 9
What Should You Expect?
•Sign f inal agreement – Receiv e the Training andDev elopment Guide, scheduled into f irst ACB agentworkshop in Columbus, OH within f irst month of employ ment
•ADSM/SM meets with candidate to sign agreementFinal Employee/AgentAgreement Signing
•Prov ide copy of current and v alid Property & Casualtylicense as well as Lif e & Health license
•Field Sales v erif ies that candidate has obtainedrequired licenses
Verification of RequiredLicense
•Draf t Conditional Of f er Packet – Recommend the ACBagent rev iew agreement terms prior to accepting the positionand signing the agreement•The agreement is non-negotiable•Take drug test within 48 hours of v erbal of f er
•Pending approv al of candidate, candidate receiv es aconditional of f er packet and letter•Drug Screen must be completed within 48 hours
Conditional Offer/DraftOffer Packet
•Completed Personal Financial Statement demonstrating apositiv e net worth and liquid assets of a minimum of $10,000
•Candidate prov ides ADSM/SM with completedPersonal Financial Statement prior to meeting withSenior Field Sales Leadership•Meet with Senior Field Sales Leadership
Meeting with SeniorField Sales Leadership
•Job Prev iew Form•Visit selected Nationwide Agency•Work with ADSM/SM in making cold calls to obtain 50personal line leads and 25 business leads•Licensing Requirement Discussion with ADSM/SM
Job Preview/AgentOffice Visit
•A link to the Caliper testing site will be sent to perf orm thetest
•Complete Aptitude Test AssessmentAptitude Test Assessment
•Pre-Employ ment Forms including: Pre-employ ment drugscreening notice, consent to conduct background search,Fair Credit Reporting Act Notice and certif ication thatinf ormation on application is correct
•Sign Background Inv estigation f orm and completeBackground Inv estigation online•Personal Financial Statement (to be turned in atMeeting with Senior Field Sales Management)
BackgroundInvestigation
•Conf identiality and Non-Disclosure Agreement•Initial Interv iew with Human Resources or AgencyDev elopment Sales Manager/Sales Manager (ADSM/SM)
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 10
Agency Capital Builder:
Compensation OverviewTotal target compensation ($50,000) adjusted geographically to the market
• Annual base salary ($30,000) adjustedgeographically to the market
• Annual base salary is paid bi-weekly
• Taxes are withheld based on personalincome tax bracket
• Eligible for overtime compensation duringthe first 3 months of employment (1.5 xbase hourly rate for hours over 40 in sameweek)
ACB Agent Trainee Phase (first 3 months)
ACB Agent Post-Trainee Phase(4-24 months)
• Annual base salary continues to be paid(bi-weekly)
• No longer eligible for overtime1
• Target annual variable compensation is anadditional $20,000 or more based onperformance (Property & Casualty and Life Salescombined)
• Variable compensation is earned monthly basedon personal Property & Casualty (P&C)production (after first 3 months from productiondate)
• *Receive commission on financial products sold(based on type of product and company soldthrough)
• *Brokerage products sold through InsuranceIntermediaries, Inc. (III)
– Subsidiary for general agency productswhen Nationwide product is not available
– Entire network is not available
– Only able to access when products are notprovided by Nationwide
1 Except in CA where employ ee agents are still eligible to receiv e ov ertime*Please note that not all products sold will count towards required objectives including brokerage business.
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 11
Agency Capital Builder:
Variable Compensation ProfileAward Mechanics:
• Variable compensation is earned monthly after first 90 days from production effective date• Variable compensation is paid monthly (approximately 60 day lag with first payment)
* Begin earning in month 4 of production * Calculated in month 5 * Payment for month 4 earnings received in month 6
• Monthly award is calculated on the respective monthly net new policy sales, not program to date PIF• Lesser of the two (% of 12MM DWP and PIF) determines the monthly award amount
* These numbers are example purposes. Actual monthly bonus compensation profile may differ.
< 50.0% 50.0 - 99.9% 100.0 - 125.0% > 125.0%
YEAR 1: Amount per
Monthly Net New Sales:$0 $75 $85 $100
YEAR 2: Amount per
Monthly Net New Sales:$0 $60 $70 $85
% of 12MM DWP and PIF Plan*
For example:
• % of 12MM DWP is 60% ($75) and % of PIF Plan is 110% ($85)
• Monthly net new sales is 13 in month 4
• Lower of the two is $75
• $75 x 13 = $975 variable compensation payment earned in month 4
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 12
Agency Capital Builder:
Capitalization
$15,000
$20,000
$25,000
$30,000
$35,000
$40,000
$45,000
Bonus Paid
(ACB Metro)
$10,00024
$13,30023
$16,60022
$19,90021
$23,20020
$26,50019
$30,00018
Bonus Paid
(ACB Rural)
Month Plan iscompleted• Successful Agency Bonus:
– After you transition to a program IC model, asuccessful agent bonus will be paid
– Paid upon the signing of the successoragreement
– One lump sum payment– Issued 45–60 days after IC contract
is signed– Can be considered part of liquid
assets needed when transition to IC
• Capital Fund Program:
– A maximum of $50,000 (geographically adjusted)
• $50,000 ACB Scratch Metro
• $25,000 ACB Seed Metro*
• $15,000 ACB Scratch or Seed Rural
– One lump sum payment
– Issued 45–60 days after IC contract is signed
– Can be considered part of liquid assets needed when transition to IC
* If the seed book size in an ACB Metro isless than $1MM, the capital fund will be$50,000. If the book size is over $1MM, thecapital fund will be $25,000.
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 14
Agency Capital Builder:
Expenses paid by Nationwide• Location expenses:
– Location lease
– Utilities and phone
– BlackBerry and wireless card
– Office furniture, equipment and supplies
– Computer, printer, fax, copier and telephone system
– Other reasonable and necessary expenses approved by the company
• Additional expenses that may be covered or reimbursed:
– Travel, lodging and meal expenses while traveling for required training anddevelopment classes
– Licenses renewal or registration expenses
– Annual dues for professional affiliation
– Other appropriate business-related expenses as approved by manager
ACB must return laptop to Nationwide upon termination of the ACB contract or transition to independentcontractor program. All expenses from BlackBerry and wireless card will be agent’s responsibility if transitionto IC program.
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 19
Agency Capital Builder:
Marketing Support• Receive Nationwide dedicated marketing support such as:
– National marketing direct mail– National cable advertising– National marketing campaigns
• Additional assistance with lead generation and prospecting tools
• Suggested marketing program to assist with achieving production goals
• Individual marketing fund to support individual marketing plans (plan must be in writing andapproved by Agency Development Sales Managers and Sales Managers and Regional MarketingDirector)
– Local marketing budget• Supports business cards, newspaper ads, loyalty program, thank you notes
– Central marketing budget each year• Required co-op program participation• Marketing plan outlines recommended touch points• Supports prospecting or lead generation direct mail and general advertising and
public relations• Specific new agent marketing materials available to order from Marketing Storefront
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 20
Agency Capital Builder:
Marketing Plan Components
PCIO-Initiated Activity
• Advertising (877ONYOURSIDE, Nationwide.com and Agency Locator Option)
• Mail (Agent(s), 877ONYOURSIDE, and Nationwide.com)
• Retail/Merchandising (Agent Level Marketing)
Agent-Initiated Activity(All focus on driving traffic to Agent locations)
• PCIO lead generation• General advertising• Public relations• Prospecting (personal & commercial Lines)• Community activation • Centers of influence activation• Agent lead generation & follow up• Develop and market to affinity groups• Existing client management activities
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 23
Agency Capital Builder:
Performance Management
• You will have MBOs (Managed Business Objectives) for production requirements andNationwide values
• You will have monthly review sessions (regardless of performance) with managers andquarterly review sessions with the regional leadership
• Your performance will be measured in four areas:– Obtainment of monthly and cumulative performance objectives– Achieving established MBOs– Complying with reporting and tracking requirements– Completion of training, development and marketing plans
• You must be on target for all required objectives each month– Month one production requirements align with production effective month– Any business written prior to production effective date will not count towards the
obtainment of your required objectives
• Performance management program is a monthly progressive policy that provides coaching,administrative action, and possibly termination (if the coached deficiency is not corrected bythe Nationwide and program guidelines)1
• Performance management objectives at a regional level still apply
1For details, please ref er to the ACB employ ee/agent agreement
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 24
Agency Capital Builder:
Production Requirements
• We care about your success. You will work directly with your manager to assist you in meetingthree key performance measurements:
– Policies in Force (PIF)– Direct Written Premium (DWP)– Financial product sales (life sales)
• You will be managed to the PIF and 12 month-moving DWP requirements. Monthly net sales arealso provided for reference.
– Any seed portfolio is tracked separately and is not counted towards the agent’sproduction requirements
– P&C production is measured on PIF at a total policy level (not specific to productrequirements)
• Life sales requirements are NOT cumulative through the program and must be met perprogram year. Sales are tracked monthly until the total required number is achieved.
• Financial services production requirements can be met with fixed and variable products (if havevariable license). Life production requirements begin in month 4 and are based on paid anddelivered sales.
• DWP will be based on your market specific historical geographic average premium (which isan average of all P&C product premiums) multiplied by the PIF requirement
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 25
Agency Capital Builder:
Production Requirements• Production requirements for Property & Casualty PIF and DWP will be provided for you at an
annual, quarterly and monthly level
• You will be managed to the planned to-date production
• Financial Services will be paid at Tier III (approximately 65%) commission on first year premium upto target (and may be higher depending on personal results)
• There will be limited binding authority for the first 90 days of employment and business writtenoutside of the limited binding authority recommendation must have Sales Manager or AgencyDevelopment Sales Manager approval prior to submission to the processing area
*agents who hold a variable registration and may be placed on the broker dealer (NSI) platform which administers
a different tier system and maintains a separate reporting environment
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 28
Agency Capital Builder:
Minimum Production Requirements
• Direct Written Premium (DWP) requirements are geographically set based on the most currentpricing of written business specific to that location’s county (first term average DWP for all linesof business)
• May need to write more policies or change mix of business in order to hit required DWP
• DWP requirements will vary by ACB agent unless target market is in the same county
• Standard Auto assumes 1.6 vehicles per policy
• Non-Standard Auto assumes 1.4 vehicles per policyACB Minimum Production Requirements
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 29
Agency Capital Builder:
Transition Requirements
• To complete the Agency Capital Builder agreement, you must achieve:– 100% of your total DWP plan AND– 95% of your PIF plan AND– 100% of your financial objective (life sales) AND– Meet all training and development requirements AND– Meet all financial and fiduciary requirements and meet regional profitability target– Can transition from program after 18 months if all the above is met
• Have a “Meets” or “Exceeds” performance evaluation based on your MBOs
• Have final written approval from the Regional Vice President, Sales Associate Vice Presidentand Agency Development Sales Manager or Sales Manager
• Upon successful completion of the ACB employee/agent program and approval to enter anavailable successor program, you will become an Independent Contractor Program Agent
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 30
Agency Capital Builder:
Employee/Agent Summary
Recap of the Agency Capital Builder Employee/Agent program
• Earn a base salary and the opportunity to earn variable compensation. Total targetcompensation is $50,000, geographically adjusted
• Receive a monthly benefits credit of $276 (total benefits credit is $3,600 annually)
• Work from a location that is paid for by the company
• Be an employee for up to 24 months
• Receive dedicated market specific support
• Attend training and education classes designed to aid in success
• Have support from an Insurance Services Specialist working at the location
• Ability to earn additional capital opportunities based on successful completion of the ACBagreement and acceptance into a subsequent successor program as approved byNationwide and the Regional Vice President
• Learn valuable skills to assist in becoming an Insurance Professional
See the AAE employment agreement for the specific terms and conditions that apply to you. This presentation is not binding on either party. 31
Agency Capital Builder:
Cash Flow Features
Additional Candidate Provided Capital:
Additional capital will be needed for some programs to assist in smoothing out your cash flowThe additional capital amount will vary by program, geography and if there is a seed portfolioThe details of the agency business plan will impact the total additional capital needed
It’s important to remember that you will need to have
access to additional capital beyond the initial AAE
requirement.
What is provided by Nationwide to assist with the
cash flow of the agency will vary by program and by