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Page 1: Abta

value

service

safety

confidencequality

cl ick here v is i t our website

YOUR ABTA

ENTER

OUR TOP TEN

YOUR SERVICES

Page 2: Abta

YOUR ABTAFor 60 years ABTA and its Members have been helping holidaymakers to get the most from their travel by working to high professional standards and offering choice, value and quality.

Formed in 1950 by 22 leading travel companies, ABTA - The Travel Association - now represents over 5,000 travel agencies and more than 900 tour operations, throughout the British Isles. Our Members range from small, specialist tour operators and independent travel agencies through to publicly-listed companies and household names; from call centres to internet booking services to high street shops. All of them carry the ABTA logo, which means choice, value, and high levels of service.

ABTA’s main aims are to maintain high standards of trading practice for the benefit of its Members, the travel industry at large, and the consumers that they serve, and to create as favourable a business climate as possible for its Members.

The amalgamation of ABTA and the Federation of Tour Operators (FTO) on 1 July 2008 has created a still more powerful and authoritative voice for the travel industry.

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www.abta .com

Page 3: Abta

71%

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ABTA logo

OUR TOP TEN 95%

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70% of

consumers see ABTA

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80%

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WTH

PROTECTION

EXPERTISE

A

UTH

ORITY

VALUE

SERVICE

S

AFETY

Protect your customers

by offering insurance products selected and

approved by us. Use our free specialist helpline to make

sure that you comply with FSA regulation on

insurance sales.

Work towards best practice in your business, with help from our Business Support team. We can also provide you with model contracts and checklists.

Receive expert advice

and guidance on legal problems affecting

your travel business. Includes free access to specialist helplines operated by our Travel Industry

Partners.

Make valuable contacts in the industry by attending

our events – at discounted Member rates.

Show your customers that they can book with confidence, by displaying the ABTA logo in all your communications.

Generate new business leads and

referrals by using our website to promote your

business.

Keep abreast of industry news and updates through our regular newswires and

publications and ourevents programme.

Access a wide range of other services to help you and your

business. Includes offers from our Travel Industry

Partners.

Receive help and support in the event of a major crisis affecting the travel industry

Use our services to help settle customer

complaints, speed up payments from suppliers

or agents, and recover losses from business failures.

www.abta .com