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ORM and Social Media Analytics introducing Konnect Social
17

About konnect social

Jan 27, 2015

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Social Media

Sameer Narkar

One tool for all your social media needs. Online Reputation Management, Listening tool, Social media analytics, Social media competitive analytics, Social media management.

A preferred tool for brands and agencies
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Page 1: About konnect social

ORM and Social Media Analytics

introducing

Konnect Social

Page 2: About konnect social

One Tool For all your needs

Entire Gamut of Tools for Marketers

Online

Reputation Management

Social Media Analytics

Competitive Intelligence

Page 3: About konnect social

Online Reputation Management – Listening Tool

Listen, Evaluate and ACT

DON’T MISS A SINGLE CONVERSATION ONLINE

Page 4: About konnect social

Konnect Social retrieves results from million of sites including Mainstream News, Blogs, Forums, Complaint Forums, Comments, Videos, Twitter, Facebook

Konnect Social is a platform that

enables organizations to monitor

and engage in conversations across

the web.

Overview

Page 5: About konnect social

• Monitor and Manage Conversations: Track the spread of your campaign,

press release, or other communications in real time on the web. Respond to

Customers in Real Time, Build contacts with key influencers and

communicate with them to obtain more information.

• Obtain Competitive Intelligence: Keep track of what your competition is up

to

• Understand Industry Trends: Follow what’s being said within your industry

and identify needs in your potential market.

• Manage Crisis: Be the first to know when issues are raised. Use intelligence to aid in providing sound and speedy resolution

Use of Konnect Social for different purposes

Page 6: About konnect social

Based on the Topic Keyword

Konnect Social will pull out relevant

conversations from web and social

media

The basis of Konnect Social's ORM

module is the Topic Keyword. This is a

unique set of search parameters

(keywords) about a company, brand or

subject that is of interest to you. You can

further filter these parameters by media

types, publications, region, sentiment etc

Getting Started with Konnect Social

Page 7: About konnect social

What More

Coordinate your team’s interaction with relevant conversations returned by

Konnect Social. You can assign posts for team members to follow up with, and

interact with your team as they carry out their assignments. Create weekly /

monthly reports on a click of a button

Page 8: About konnect social

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Too much information? Divide and conquer a large amount of data by analyzing it with actionable insights

Page 9: About konnect social

We’d Love to offer you a trial period to try out our product hands-on

Drop in a mail at [email protected] or visit www.konnectsocial.com

Request a Free Trial

Page 10: About konnect social

Social Media Analytics

Measure all your social media channels in one place

GET IN-DEPTH ANALYSIS AND REPORTS

Page 11: About konnect social

It’s not just about the reports, it’s about understanding ‘who’, ‘what’, ‘why’, ‘how’ and ‘what next’ in social media

Analyze the performance of your social profiles with out-of-the-box analytics, built by our team of industry-acclaimed social media analysts.

Page 12: About konnect social

Social Media Analytics

Twitter Competitive Analysis FB Competitive Analysis

Youtube Competitive Analysis

GPlus Competitive Analysis

Coming soon

Page 13: About konnect social

Single and Multiple Channel Analysis • Analyze how your brand profiles are performing; track metrics around audience,

content, and amplification

• Evaluate your overall social media presence across all your social channels in one place

Competitive Analysis and Benchmarking • Analyze your competitors’ share of audience and engagement

• Look at detailed engagement metrics compared over time with ongoing benchmarking

of all key performance metrics

Konnect Social for Social Media Analytics

Influencer and Trend Analysis • Identify the influencers in your network, including reach and top topics

• Analyze how campaigns are engaging your top influencers, and deep insights into the

influencers who are mentioning your brand

Customer Service Effectiveness • Measure the impact of your customer service efforts on Twitter and Facebook.

• Track mentions, response rates, response times, and analyze trends over a single

account or all your brand profiles

Page 14: About konnect social

Request for a Free Trial

Trusted by Top brands and Agencies

Visit www.konnectsocial.com or write to us at [email protected]

Page 15: About konnect social

Competitive Intelligence

Evaluate how you perform against the competition

Page 16: About konnect social

Conversation cloud

Sentiment Analysis

Engagement Levels

Engagement as percentage of Fans on Twitter, Facebook and YouTube

Fans growth over a period of time and its linkages to the Tweets and

Brand posts

Day and time of engagement by followers

Engagement on brand posts

What type of videos work for you and competitors

Engagement over time for videos and channels

Tools used by competitors

What type of posts work for you and your competitors

Followers report on Twitter

Konnect Social for Competition Analysis

Page 17: About konnect social

? Wait… There’s More!

Book a demo now. Visit www.konnectsocial.com or write to us at [email protected]