ORM and Social Media Analytics introducing Konnect Social
Jan 27, 2015
ORM and Social Media Analytics
introducing
Konnect Social
One Tool For all your needs
Entire Gamut of Tools for Marketers
Online
Reputation Management
Social Media Analytics
Competitive Intelligence
Online Reputation Management – Listening Tool
Listen, Evaluate and ACT
DON’T MISS A SINGLE CONVERSATION ONLINE
Konnect Social retrieves results from million of sites including Mainstream News, Blogs, Forums, Complaint Forums, Comments, Videos, Twitter, Facebook
Konnect Social is a platform that
enables organizations to monitor
and engage in conversations across
the web.
Overview
• Monitor and Manage Conversations: Track the spread of your campaign,
press release, or other communications in real time on the web. Respond to
Customers in Real Time, Build contacts with key influencers and
communicate with them to obtain more information.
• Obtain Competitive Intelligence: Keep track of what your competition is up
to
• Understand Industry Trends: Follow what’s being said within your industry
and identify needs in your potential market.
• Manage Crisis: Be the first to know when issues are raised. Use intelligence to aid in providing sound and speedy resolution
Use of Konnect Social for different purposes
Based on the Topic Keyword
Konnect Social will pull out relevant
conversations from web and social
media
The basis of Konnect Social's ORM
module is the Topic Keyword. This is a
unique set of search parameters
(keywords) about a company, brand or
subject that is of interest to you. You can
further filter these parameters by media
types, publications, region, sentiment etc
Getting Started with Konnect Social
What More
Coordinate your team’s interaction with relevant conversations returned by
Konnect Social. You can assign posts for team members to follow up with, and
interact with your team as they carry out their assignments. Create weekly /
monthly reports on a click of a button
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Too much information? Divide and conquer a large amount of data by analyzing it with actionable insights
We’d Love to offer you a trial period to try out our product hands-on
Drop in a mail at [email protected] or visit www.konnectsocial.com
Request a Free Trial
Social Media Analytics
Measure all your social media channels in one place
GET IN-DEPTH ANALYSIS AND REPORTS
It’s not just about the reports, it’s about understanding ‘who’, ‘what’, ‘why’, ‘how’ and ‘what next’ in social media
Analyze the performance of your social profiles with out-of-the-box analytics, built by our team of industry-acclaimed social media analysts.
Social Media Analytics
Twitter Competitive Analysis FB Competitive Analysis
Youtube Competitive Analysis
GPlus Competitive Analysis
Coming soon
Single and Multiple Channel Analysis • Analyze how your brand profiles are performing; track metrics around audience,
content, and amplification
• Evaluate your overall social media presence across all your social channels in one place
Competitive Analysis and Benchmarking • Analyze your competitors’ share of audience and engagement
• Look at detailed engagement metrics compared over time with ongoing benchmarking
of all key performance metrics
Konnect Social for Social Media Analytics
Influencer and Trend Analysis • Identify the influencers in your network, including reach and top topics
• Analyze how campaigns are engaging your top influencers, and deep insights into the
influencers who are mentioning your brand
Customer Service Effectiveness • Measure the impact of your customer service efforts on Twitter and Facebook.
• Track mentions, response rates, response times, and analyze trends over a single
account or all your brand profiles
Request for a Free Trial
Trusted by Top brands and Agencies
Visit www.konnectsocial.com or write to us at [email protected]
Competitive Intelligence
Evaluate how you perform against the competition
Conversation cloud
Sentiment Analysis
Engagement Levels
Engagement as percentage of Fans on Twitter, Facebook and YouTube
Fans growth over a period of time and its linkages to the Tweets and
Brand posts
Day and time of engagement by followers
Engagement on brand posts
What type of videos work for you and competitors
Engagement over time for videos and channels
Tools used by competitors
What type of posts work for you and your competitors
Followers report on Twitter
Konnect Social for Competition Analysis
? Wait… There’s More!
Book a demo now. Visit www.konnectsocial.com or write to us at [email protected]