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Technolog y Summit 2015 © Copyright 2015 ABBYY Technology Summit EXCLUSIVE SUCCESS STORY FEATURING DOT FOODS: AUTOMATED PO PROCESSING WITH ABBYY Sean Ketcham, Sr. E-Commerce Analyst, Dot Foods, Inc. #ABBYYSummit15
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#ABBYYSummit15 (6/10): Automated Purchase Order (PO) Processing with ABBYY FlexiCapture

Feb 08, 2017

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Page 1: #ABBYYSummit15 (6/10): Automated Purchase Order (PO) Processing with ABBYY FlexiCapture

TechnologySummit 2015

© Copyright 2015 ABBYY Technology Summit#ABBYYSummit15

EXCLUSIVE SUCCESS STORY FEATURING DOT FOODS: AUTOMATED PO PROCESSING WITH ABBYY

Sean Ketcham, Sr. E-Commerce Analyst, Dot Foods, Inc.

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Who is DOT FOODS?

● Owned & operated by the Tracy family for 55+ years● Dot Foods is the nation's 1st & largest food redistributor● We offer more than 109,000+ products and deliver them in LTL

(less-than-truckload) quantities to distributors in 50+ states and over 25 countries.

This business model creates a win-win situation for everyone in the food supply chain.

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Mt. Sterling, IL - Main Office

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E-Commerce Department

What is the E-Commerce Department responsible for? ● EDI (including flat files/ABBYY)with customers, suppliers,

brokers and groups● Synchronization of electronic item data with Suppliers and

Customers through the GDSN. ● This includes the Marketing and Nutritional data and images on

the Dot Expressway.● Item data and bar code accuracy.

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E-Commerce DepartmentHow does E-Commerce Department contribute to the success of Dot Foods?

● The E-Commerce department utilizes industry standards to automate business processes and reduce Dot’s operating expenses as well as increase efficiencies throughout the supply chain. Because of this we not only contribute to the success of Dot Foods but also to the success of Dot’s business partners.

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FlexiCapture for PO’sDot’s FlexiCapture Needs:● In 2008, Dot needed to automate inbound faxed PO’s

for customers who couldn’t use EDI or flat files● We wanted our CSR’s to get away from data entry and

concentrate on customer service

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Dot’s FlexiCapture Project

● Faxed PO’s come in through FastFax to CSR’s as PDF’s. ● The CDR then drops the PO into a HotFolder on their desktop

for ABBYY to process.● Recognition automatically runs, and the batch is then sent to

our Order Entry Department for Verification.● When the batch is completed, the data is exported to a flat file

that is automatically written into our back end system as if it was a traditional EDI PO.

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Dot’s FlexiCapture Impact● Went from 60 CSR’s manually keying these PO’s down to…● 2 Order Entry Clerks doing Verification with FlexiCapture.

Manual FlexiCapture

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Dot’s FlexiCapture Impact

In the 1st year of the project:● 13,060 PO’s were processed through FlexiCapture● 527,412 line items were captured and verified

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Dot’s FlexiCapture Impact

Projected to process 105,000+ PO’s

through FlexiCapture this year in 2015.

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Dot’s FlexiCapture Impact

Projected to process approximately 1.9M+ line items through FlexiCapture in 2015

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Dot’s FlexiCapture ImpactUsing 381 unique Document Definitions at this time

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QUESTIONS