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A project report on it enabled education

Jan 28, 2015

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Education

A project report on it enabled education

  • 1. IT Enabled Education CONTENTS CHAPTER 1 Introduction to the subjects 3 Purpose of the study 5 Objectives 5 Research Methodology 6 Scope9 Limitations9 CHAPTER 2 Concepts of E-learning 11 CHAPTER 3 Company Profile39 CHAPTER 4 Analysis and Findings51 CHAPTER 5 Summary of main findings 70 Suggestions/ Implication of the study72 Conclusion 73 Scope for future research73 Questionnaire ReferencesBabasabpatilfreepptmba.com Page 1

2. IT Enabled EducationBabasabpatilfreepptmba.com Page 2 3. IT Enabled Education Introduction to subjectRapid change in information and communication technologies and a parallel growth inthe deployment of these technologies for education is a hallmark of the early 21st century. Wehad just come to grips with the Internet age when along came e-business and e-education. Andwith every change in technology has come a transformation in educational pedagogy and learningparadigms.Historically, the E-learning process has taken place within the infrastructure ofinstitutions such as schools, university campuses, technical colleges, etc. The need to be part ofsuch institutions was driven by the notation that to access information and knowledge, a learnerhad to be present where the teacher was. The first separation between the teacher and the studentoccurred with correspondence education which offered information and knowledge mediated bysome format of media usually print. The world is changing rapidly in all areas in the environment, in the economy, intechnology and in education. While it is important to spend time pondering the implications ofsuch change, perhaps it is more important to consider the implications of the changes toeducation. The education system should be the key platform that enables young people to developthe necessary skills required to prepare for the changing world.As companies digitally transform their businesses, knowledge and training becomerapidly obsolete, just-in-time training becomes a basic survival need, and identification of cost-effective ways of reaching diverse global workforce becomes critical .Additionally, new learningmodels are needed given the skills gap and demographic changes, and flexible access to lifelonglearning is highly desired. Stated differently, the use of e- Learning within an operating entityforces organization to change the traditional learning paradigm. To coincide with this change,Babasabpatilfreepptmba.comPage 3 4. IT Enabled Educationnew strategies for managing and developing their employees are a must. Companies who do notreact in such a manner or fail to use the technology to their advantage may find themselves losingto their competitors. In contrast, for those companies who do capitalize on this change, will havethe potential to build and develop a workforce that performs at rates higher than their currentworkforce; in turn, reaping benefits that enhance their organizations bottom line.The emergence of a post-industrial information age and the explosive growth anddistributed nature of new knowledge , the demand for greater access to tertiary education fuelledby rapid changes in the economy, the need to maintain and update skills for employment, andindustrys demand for work ready graduates.This report is prepared in regards to E-learning. We have a large market who are unableto their desired job or expected job due to the lack of knowledge or education. The best way onecan now get a degree and without giving up his job is by E-Learning. This is a key word ineducation sector today where we have no barriers to age, sex, geographical area, etc. This reportdeals in knowing the interested sectors in education, subjects that could be offered, cost of the E-learning course, duration of these courses, etc. The study is to find out the potential market to.provide E-learning courses for the people who have already employed.Babasabpatilfreepptmba.comPage 4 5. IT Enabled Education Purpose of the studyThe purpose of this study was to provide an external perspective to the development anddelivery of e-Learning activities within the private sector. To achieve this purpose, the studyexamined the events that propelled the implementation of e-Learning courses within the corporatesector.E-learning is going to boom in the near future. Especially in India, e-learning is not apopular concept but slowly people / organizations / students etc. are moving towards e-learning.Learnet India, a company in Bangalore wants to know the potential market for e-learning, where in the company is interested to know which fields of education are the learnersinterested in and which subjects would drag more people to join the e-learning courses. Learnetwants to come up with offering e-learning courses and is interested to study the market regardingthe same. Objectives- To study the profile of customers willing to undergo IT enabled education.- To identify the different courses that can be offered through e-medium.- To identify the factors which the respondents would give importance while selecting aonline course.- To identify the duration of the above identified courses.Babasabpatilfreepptmba.comPage 5 6. IT Enabled Education- To identify the Cost involved i.e. fee structure. Research MethodologySampleFor this study 200 employees of call centers from six different call centers are surveyed.The call centers surveyed are ICICI one source , Dell, America Online, 24/7 Customer, IBM andTransworks. Sampling method was non- probability method as the samples was picked as per theconvenience. Due to the time constraint the sample constituted a very small percentage of only2% of the total call center population of 1,00,000.Data collection ApproachData collection was done through both secondary and primary sources.Primary data- Information gathered from the sample respondents.- Conversation with the Head Business Development ( Mr. C. K. Dwarkanath ).Secondary Data- E-learning SitesMeasurement technique :- Questionnaire. The questionnaire contains 22 questions and is designed in a sequencial mannerto fulfill the objectives. The first set is used to collect the personal profile of the respondents aBabasabpatilfreepptmba.com Page 6 7. IT Enabled Educationquestion is asked regarding their job satisfaction and these two questions are used to get theobjective ; profile of customers willing to go for E-learning. There are two questions whichare designed to get the interested fields and subjects to be offered by e-learning. This coversthe next objective of different courses to be offered. There is a question to get the duration ofthe course which satisfies the next objective of course duration. There is a question to get thecost of the course which satisfies the next objective of course fee. A 5 scale point question isused to collect the preference of the respondents while selecting an e-learning course. Finallya question regarding their internet skills and years of using computers is asked.Sampling method : Convenience sampling method is used for surveying and respondentswere selected randomly.Sample size : 200 from 6 call centres,The MeasuresThe respondents are surveyed through questionnaire that is by means of personalinterview. The respondents were explained the purpose of the survey and were helped in case ifthey had any queries. The questionnaire had questions which collected relevant information forthe study.Profile of respondents and their willingness:For getting the profile of the respondents, personal profile questions were asked likeName, Age, Address, Education qualification, Organization they work in, Income andDesignation.Age helps us to know that the average age of these employees were 22 years whichrepresents they are pretty young. Educational qualification helped to know whether they hold adiploma or a degree or a masters degree wherein this helps to know whether the employees areworking below their capabilities. In a call centers an employee who has done his masters degree(post graduation) earns the same salary as an employee with diploma. This job is irrespective oftheir education qualification. This education qualification graph can represent the % of employeesworking below their capabilities.Babasabpatilfreepptmba.com Page 7 8. IT Enabled EducationIncome:The average income a call center employee earns is good which represents they arefinancially good. This indirectly indicates the cost that the respondents can afford to pay for en e-learning course.Willingness to undergo IT enabled education:This was got from the questions asked whether they were satisfied with the current joband there view of a better job with an additional degree. Awareness and interest in E-learningcourses were also asked.Courses for E-learning:Area of interest was collected by providing broad fields likes IT, Management,Technical, Commerce and others. The respondents were advised to select a particular field andthen specify the subject of interest in that field if any.Duration of the Course:A straight forward or direct question was hosted to get the desired duration of an e-learning course. Four options were given like 1 month or 3 months or 6 months or 1 year.Importance for selecting e-learning course:A set of factors which they would give importance for when selecting an e-learningcourse were listed down and a five liquored scale is used to rate each factor and then all thefactors were ranked according to there preferences.Even support structures for an e-learning course were listed down and the respondentswere asked to tick the support structure they prefer.Cost:Babasabpatilfreepptmba.com Page 8 9. IT Enabled EducationAn open ended question is asked to determine the cost, the respondents are ready to payfor an e-learning course. ScopeThe scope of the project is limited to Bangalore city. And only six call centers arecovered . Limitations- Sample size is very small & it represents only 2 % of the total population.- The data collected cant be 100 % accurate because

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