A Narrative Report (Format for Ojt)

A Narrative Report   

Presented to 

The Faculty of College of Business and Commerce 

University of Rizal System 

Binangonan, Rizal   

In Partial Fulfillment 

Of the Requirements for the Degree 

Bachelor of Science in Business Administration

Major in Management   

Submitted to: 

WENIDA C. URSUAOJT Coordinator

Submitted by: 

Lianny Marie C. AsperaStudent Trainee

May 2008APPROVAL SHEET

 A Narrative Report prepared and submitted in partial fulfillment of requirements

for the Degree Bachelor of Science in Business Administration major in Management by Lianny Marie Aspera. 

 May 26, 2008           Mrs. Wenida C. Ursua

Date                  OJT Coordinator  

Approved in partial fulfillment of requirements for the Degree Bachelor of Science in Business Administration major in Management by the oral examination committee.    

Recommending Approval:  

Mrs. Wenida C. Ursua       OJT Coordinator

 Approved in partial fulfillment of requirements for the Degree Bachelor of Science

in Business Administration major in Management.  

Grenelita DC. Bilbao       Dean College of Business and Commerce 

Acknowledgement 

The trainee would like to acknowledge the people who helped her

for this training to be possible.

She is thankful to the Lord for giving her the strength and good health

to finish this training.

Next, she wants to express her sincerest gratitude to her family for supporting

herfinancially, emotionally and spiritually.

And to her friends who help her fulfilled this project.

She also would like to gratefully acknowledge the staff of Panasonic Manufacturing

Phils. Corp. especially to the employees of Refrigerator Division for giving her the

chance to be part of their team and for giving her some knowledge about their work.

And she would like to thank the professors of the

University of Rizal System Binangonan for conducting this kind of program that help the

students experienced things in the real world.

Lastly, she would like to acknowledge her OJT Coordinator, Ms. Wenida Ursua for the

support that she gave to her trainee.

 Dedication

This work is dedicated

to my Parents

who initiated and encouraged me

to learn and explore new things

that would help me grow

as a human being.

Table of Contents

Title Page

Approval Sheet

Certification of Completion

Acknowledgement

Dedication

History of URS

URS Mission and Vision

Part I

 Introduction

Part II

 Narration of Experience

Part III

 Conclusion

Part IV

 Recommendation

Part V

 Appendix

   Pictures

   DTR

  Sample Forms

   Copy of Endorsement

URS History

The Rizal State College was established by Republic Act Number 1560 in 1956

as Rizal National Agricultural School (RNAS) and was character as a state college on

June 24, 1983 by Batas Pambansa Bilang 662 known as Rizal College of Agriculture

and Technology (RCAT) which was later Rival State College (RSC) making it first state

college of the Province of Rizal. The college is about 67km from Metro Manila and

accessible to all towns of Rizal through Manila East Road through the newly opened

sea level in the Sierra Madre Mountain range and is overlooking scenic Laguna Lake

and the surrounding lake towns. The College has five extension campuses strategically

located in four of the thirteen towns of Rizal namely: Pililia, Rodriguez, Angono,

Binangonan and in the lone city of Antipolo which were established in 1991, 1995, 1996

and 2000, respectively.

The Rizal Polytechnic College formerly Rizal Technological and Polytechnic

Institute (RTPI) was established as a provincial high school in 1944.  It is located in the

heart of the town of Morong, Rizal. By virtue of Batas Pambansa Bilang 469, the school

was converted into a tertiary institution and on March 1, 1995, Republic Act Number

7933 converted RTPI into a state college known as Rival Polytechnic College (RPC).

The College has an extension campus in Cainta, Rizal which was opened in 1999. 

With the message of Republic Act Number 9157 on June 2001 which lapsed into

law on August 11, 2001, the University of Rizal System (URS) was established by

integrating the Rizal State College, Rizal Polytechnic College and

Rizal Technological University Antipolo Annex. Since it’s established the University was served

by the following administrations:

Dr. Ricardo A. Wagan Officer-in-charge February- April 2002

Atty. Lilia S. Garcia President May – December 2002

Dr. Olivia F. De Leon President January 2003 - Present

 At present, the University operates in eight campuses in the Province of Rizalwith

URS Tanay as its main campus and with eternal campuses in Morong, Pililia,

Rodriguez, Angono, Binangonan, Antipolo City and Cainta. It offers complete education

from kindergarden to graduate school. As of School of Year 2003-2004, the University

implements a number of a academic programs in the doctoral (5) Masteral (6),

baccalaureate (28), non-degree, and laboratory schools (high school and elementary)

with a total enrolment of 18,973 in the first semester. The University personnel are

composed of 696 faculty members and 168 non- teaching personnel.

MISSION 

University of Rizal System is committed to produce competent and value-laden

graduates in agriculture, engineering, science and technology, culture and arts, teacher

and business education through responsive instruction, research, extension and

production services in Region IV.

VISION

University of Rizal System is a premier technology-driven higher

educationinstitution by the year 2015.

Part I

Introduction

On-the-job training (OJT) is one of the best training methods because it isplanned,

organized and conducted at the employee’s worksite. OJT will generally be the primary

method used for broadening employee skills and increasing productivity. It is particularly

appropriate for developing proficiency skills unique to an employee’s job – especially

jobs that are relatively easy to learn and requirelocally owned equipment and facilities.

Morale, productivity, and professionalism will normally be high in thoseorganizations

that employ a sound OJT program.

An analysis of the major job requirements (identified in the position description and

performance plan) and related knowledge, skills, and abilities form the basis for setting

up an OJT plan.

OJT is dependent upon the trainer having sufficient knowledge and expertise to

impart to the trainee. OJT is important and the quality of OJT can be considerably

improved through effective design.

Advantages of using OJT

      Training can be delivered at the optimum time: for example immediately before

a job is to be performed ‘for real’ in the workplace.

      The trainee will have the opportunities to practice immediately.

      The trainee will have immediate feedback.

      Training is delivered by colleagues and can go someway to integrate the trainee

into the team.

Disadvantages of using OJT

      There is a tendency to fit OJT in when it is convenient for office routine rather

than at the optimum time for learning.

      Training may be given piecemeal and not properly planned, and the trainee

gains a fragmented picture of the organization.

      Too much training can be delivered in one session leading to ‘information

overloads’ and trainee fatigue.

      The trainer may not have sufficient knowledge of the process or expertise in

instructional techniques (a ‘train the trainer’ course may be appropriate).

      If immediate practice is not accompanied by feedback the trainee can feel

abandoned after the initial experience.

Elements of OJT

      Preparation: there is nothing worse than trying to demonstrate how to use

equipment where the OJT trainer has forgotten the password that gives access

to the computer programmer or the key to the equipment cupboard. Good

preparation is essential, and the best OJT trainers have useful examples or

practice exercises ready in advance.

      Start with the learner: begin by assessing how much the learner knows already.

The most straightforward questions will elicit the answers and save time. ‘Have

you used spreadsheets in previous jobs?’ can save a lot of both persons' time

when OJT training in MS-Excel.

      Pick the best time: it can be very frustrating to spend Monday afternoon having

the procedure for completing time sheets outlined to you when you will fill them in

on Friday (by which time you will have forgotten).

History of Panasonic

Panasonic Manufacturing Philippines Corporation (PMPC) is the maker and

distributor of Panasonic brands of electric and electronics appliance in the country.

Founded in 1967, PMPC is the first Filipino-Japanese joint venture operation in the area

of consumer electronics in the country. PMPC's history dates back in the early 60s

when Mr. Jesus V. del Rosario established the Distributors and Manufacturers

Corporation (DMC), producing radios and radio phonos at the sala of his house

along San Luis Street in Pasay City with only handful workers. After a year, DMC's

manufacturing department was made a separate company and was named Festival

Manufacturing Corporation (FMC). Consequently, FMC changed to Precision

Electronics Corporation (PEC) in 1965 to signify it’s no nonsense determination to

produce products by ways no less than precision manufacturing.

The name PEC remained even after the joint venture between PEC and

Matsushita Electric Co. Ltd. of Japan (MEI) was formalized in 1967. However, on the

occasion of the company's 25th Anniversary in 1992, the name Matsushita Electric

Philippines Corporation was adopted.

In October 2003, PMPC adopted the single brand strategy of MEI and stopped

using "National" brand, as Panasonic became the unified global brand. Following the

success of the brand unification, Matsushita Group continued to solidify its directions

and vision towards a new era. One of which was by harmonizing also the corporate

name and brand of Matsushita companies outsideJapan. Thus, effective April 1, 2005,

the company officially changed its corporate name from Matsushita Electric Philippines

Corporation to Panasonic Manufacturing Philippines Corporation (PMPC).

Under the new corporate name, the company hopes to reinforce its operation

and position Panasonic as an aggressive and competitive manufacturing company that

is looking forward to the future with confidence. Consequently, by doing so, PMPC can

focus its efforts and resources in serving both the customers and society.

As one of the leaders in the industry, the company's corporate mission centers

on reconciling the profit motive with service to the nation, uplifting the status of the

Filipino workers, and generating foreign exchange earnings for the country. Along this,

PMPC continues to establish many "firsts" in the appliance industry. The company, for

instance is the first local manufacturer to introduce non-mercury-added batteries and

non-CFC refrigerators in the local market. It is likewise the first local appliance-

manufacturing firm to earn ISO 9002 certification for all its factories. Being a member of

the Matsushita Group of companies worldwide, PMPC's operation is guided by a

common set of principles that underscores its responsibility to contribute to the progress

and development of society and humanity. As a manifestation of its commitment, PMPC

is the first company among appliance manufacturers to obtain ISO 14001 for its

manufacturing plants located in Bo. Mapandan, Ortigas Avenue Ext., Taytay, Rizal and

at Laguna Boulevard, Laguna Techno park, Sta. Rosa, Laguna. And in ensuring

customer satisfaction, the company has continued to invest in the most modern

production and product development facilities in its production lines. At present, the

company manufactures and distributes a wide range of electric and electronic products

such as refrigerator, freezer, air conditioner, washing machine, electric fan, gas stove,

electric stove, rice cooker, oven toaster, flat iron, microwave oven, blender, electric

thermo pot, vacuum cleaner, hair dryer, shaver, dry battery flashlight, color TV,

DVD/VCR/VCD/VHS/CD player, home theater, plasma TV, projection TV, headphone

cassette, laser disc player, micro and mini component, radio cassette, digital video

camera, digital still camera, corded/cordless phone, fax machine, cellular phone,

panaboard, home cinema projector, copier, printer and plasma display panel.

Since an enterprise uses society's resources - people, capital, real estate,

community services - PMPC believes that it started out and remains indebted to society.

And along this premise, the company recognizes that the primary role of its business is

to serve society in return for the use of its resources. Thus, devoting its business

activities to the progress and development of society and the well being of people. And

this commitment serves as guidance in carrying out all its operation and corporate

activities with its dynamic workforce.

The General Principle

"We recognize our responsibility to our country…. devote ourselves to the further

development of the Philippines by processing further our natural resources and promote

the general welfare of our countrymen by creating more job opportunities. To attain this

objective, we dedicate ourselves to progress and to develop ourselves through

continuous appreciation in science and technology, and become a model company. We

have to earn for our country foreign exchange through international trade."

General Creed

Our contribution to the progress and development of our country can be realized only

through unity and cooperation of each and every member of the company. In this

generation, a progressive company automatically becomes a social organization. It

must reconcile the profit motive with service to the nation. For this reason, all of us must

keep this principle in our minds as we devote ourselves to the welfare of our company

and of the Philippines.

REFRIGERATOR DIVISION

Refrigerator factory was established in 1975 under the name Precision Appliance

Corporation (PACOR) at Taytay, Rival. It started its production of National refrigerators

in 1976 with 25 employees. In 1979, however, the company was absorbed by PE (now

PMPC).

As maker of one of the major product lines of the company, Refrigerator Division

has established itself as the pacesetter in the local refrigerator market. And herein lies

its best hope of being able to contribute more fully and

significantly to the fulfillment of the company’s general corporate objective. With this

determination in mind, PMPC ventured to produce non-CFC (non-chlorofluorocarbon)

refrigerators in the country, earning recognitions from various groups, particularly the

Department of Environment and Natural Resources (DENR). And in 2002, the Division

had another breakthrough, achieving its highest market share, production and sales.

The concept of getting the Panasonic refrigerator to lead the local market in its

category is a result of its continuing commitment to offer the ultimate convenience to the

end-users. Thus, n 2005, it introduced the first local frost-free refrigerator in

the Philippines. But that is not all. The Refrigerator Division also sees to it that it has a

steady pool of competent personnel. Thus, aside from its on-the-job training program, it

also sends some of its staff to attend seminars and short courses, both in the country

and abroad.

At present, Panasonic refrigerator continues to dominate almost half of the local market

through the help of Panasonic’s strong-willed workforce whose firm convictions

contribute to nation building and the betterment of Filipino consumers.

Part II

Narration of Experience

April 16, 2008. It was the first day of the on-the-job training. Lianny, the trainee

was tense because she did not know what to expect with the department that she will

be assign and with the work that she will do.

 The trainee was assign to the Ref Department. When she came in inside the office of

the department, she was conscious because it was a new environment for her. She did

not know how to react and she does not even know the people in the office. She was

just quiet and tame. Later on Ms. Ludy Valle, her supervisor oriented her on the things

she that she should remember while she was in the company. They had a little talk

about on their personal lives. Then her supervisor introduced her to other employees.

 After an hour, Mr. Jessie Mamaril toured her around the department. When they went

back to the office, Lianny answered phone calls and then she was ask by Ms. Sol

Santos to file the documents.

 April 17, 2008 is the second day of her OJT. The trainee was still adjusting with the

working environment that she had. Her bosses helped her to feel comfortable with the

working place.

 Mr. Jun Benito taught her how to use the copier. After that, Ms. Emily Cosico was the

one who taught Lianny how to use the fax machine.

 Moreover, since the trainee was in purchasing/supply section, Mr. Derick Nieves taught

her how to record the data of the materials that the supplier had been delivered. Lastly,

she went to the filing room to file the documents.

 On the next day April 18, 2008, the trainee was getting relaxed and she was feeling

comfortable with the working environment.

 Most of her bosses were jokers and they were so nice so she felt happy and gay.

 Her first task this day was to answer phone calls. She should be polite and observed

the proper manner in answering calls. After a moment, her boss gave her few

documents for filing. It was not hard for her to file because Ms. Sol Santos gave only 2-3

documents to her.

 Since Lianny was already oriented on how to use the fax machine, Mr. Bong Arjona

gave her a purchase order document to fax. She was tense because she will be faxing

alone. However, even though she faxed it by herself, she made it. The document was

sent to its recipient.

 On April 21, 2008, she photocopied a file. Unlike with the fax machine, she was

confident enough to use the copier. She was glad and amaze about herself because

she was learning how to use different machines that is essential for the work.

 After she photocopied a document, Ms. Ludy Valle asked her to bring important files to

other department. Moreover, for the whole afternoon she was just answering phone

calls.

 On the following day April 22, 2008. The trainee filed 2-4 documents inside the filing

room. Then Mr. Ogie borrowed her in more than a minute to type his report. She was

happy because at last she did something using a computer.

 Lianny wanted to be busy. She wanted to experience new things and learn things

that cannot be taught in the four corners of the room of the school. She wanted to do

something that is related to the work.

 On April 23, 2008, her wish yesterday was granted. She gainedknowledge about the

work of a purchaser. Ms. Emily Cosico taught her to make an API or Arrival Production

Inventory.

API- is a purchase plan. It includes the quantity of materials that the

purchaser will order based on last month inventory.

The trainee had a chance also to know the basic things in BAAN IV.

BAAN IV or automation of P.O – is the system helps on analyzing the

purchase plan and afterwards suggests the quantity for order based on

inventory level.

 On the same day, Mr. Derick Nieves taught her how to scan andpresto she was able to

scan five documents in that morning. She also wrote the critical materials on the

information board.

Critical Materials- are the materials that must be follow- up by the

purchaser because the quantity of it is less than what the production

needs in the warehouse. Without the materials, the production will stop

producing the product.

 On April 24, 2008, she scanned again some office paper of Mr.Derick Nieves. After

which she filed some documents of Ma’am Sol. Then Ms. Emilycontinued to teach her

about the API. Moreover, for the whole afternoon she answered phone calls.

On the following day, the trainee still used the scanner. Afterwards she filed

again some office papers. Then when she was doing nothing, she answered phone

calls.

 Late in the afternoon, she went to warehouse annex 2 together with Ms. Emily to check

the actual quantity of SE Cabinets.

     SE- Super Economy Ref

 In addition, when they came back to the office, Lianny sat down and waited for the

phone to ring.

 April 28, 2008. The trainee used again the copier. She photocopied

important documents of Ms. Ludy. Afterwards she brought the copy of the documents to

logistics. Then when she came back to their office, she answered phone calls again.

She taught she was in a call center because every minute, and every hour her work this

day is to answer all the incoming calls.

 It was April 29, 2008; she faxed some documents of Mr. Bong Arjona. She was not

nervous now because she was already familiar how to use the machine.

 In the afternoon, Mr. Jessie Mamaril asked her to fix the formula of his forecast delivery

of the materials. It was not hard because it is a matter of changing one letter for every

row.

 The next day was the end of the month. Most of her bosses were out of the company.

They went to their sub assy supplier to count all supplied materials that are considered

as company property. Some of them count the materials that are left in the production.

 It was a busy day for the trainee because she did many office works. She photocopied

important files of her boss. She continued to fix the  formula that she did not finished

yesterday. Then she used the baan system to print the necessary data that Ms. Sol

Santos needed. It was not difficult to use because there was a procedure to follow. You

just have to be focused on what you were doing.

 Last, she looked for the new model of the parts of a ref in the documents that she

printed out. It was thick but she finished it just on time, before the bell rang.

 May 5, 2008, first Monday of the working day, there was a general morning meeting

where everyone in the company was obliged to attend. The trainee was able to attend

too.

On this day, Lianny recorded the quantity of materials that the supplier

haddelivered. She input it on the document, which named delivery schedule for the

month of May. Sometimes the trainee was having a hard time finding the part number of

an item because of its small font. However, when she was used to it, she can able to

find it easily.

 She still photocopied the documents of her boss.

 May 6, 2008. Mr. Bong Arjona asked the trainee to make a report about what she had

learned with the purchasing section.

 Her boss was helping her to do the report. Nevertheless, most of the ideas came from

the trainee. Mr. Bong Arjona was the one who checked it if the construction of words

and ideas were correct or not.

When she was relaxing, she recorded the data of the delivery. After that, she

continued to make her report.

 On May 7, 2008, she photocopied some files and brought it to logistics for signing.

Then when she came back in the office, she filed some documents in the filing room.

After that, she continued her making her report. She made four revisions after

Mr. Bong Arjona approved it. He was the trainee’s editor-in-chief. When the report

was done, Mr. Bong Arjona asked the trainee to type it and then gave it to her

supervisor for re-checking again. Then the supply manager will approve it.

 May 8, 2008. The trainee still photocopied some documents. She filed some important

office papers. Afterwards her boss taught her to compute the inventory. After finished

computing, she was asked to type by Mr. Arjona. Then for the whole hours, she was

answering calls again.

 May 9, 2008. Lianny was able to scan again some office papers. She also photocopied

files and then the copy was brought to other department. That was it and for the rest of

the time, she answered phone calls.

 On May 12, 2008, again she photocopied some files of her boss. Then she answered

phone calls. In the afternoon, Mr. Bong Arjona asked her to shred some confidential

papers. It was her first time to use the shredder machine. She thought it was difficult to

operate but she was definitely wrong. She enjoyed using the machine.

On the following day May 13, 2008, the trainee did nothing new. She filed some

important documents again. Afterwards she used the copier to photocopy a file of her

boss. Then she answered calls for the rest of the time.

 First thing in the morning of May 14, 2008, the trainee faxed a purchase order

document. Then she answered phone calls. Moreover, for the rest of the afternoon Mr.

Ed Taruc asked her to type the expenses and plans for their outing.

 May 15, 2008. Nothing new again, she still photocopied office papers. Then bring it to

other department.

 If there were some delivery, her responsibility was to record the data of the quantity of

the delivered materials.

 The next day May 16, 2008 was a boring day for the trainee. She just photocopied

some documents. Then for the whole day, she answered phone calls.

 Last Monday of the OJT, May 19, 2008. The trainee did same thing as before. She

faxed a file. She photocopied some documents. Then she recorded the quantity of the

delivered materials.

 May 20, 2008. Nothing special for this day, again the trainee faxed a file. She recorded

the quantity of the delivered materials. After that, she just watched and observed the

paper works of her boss. She arranged the files by month and by year.

 On May 21, 2008, first thing she did was to answer phone calls. Then she was asked

by her boss to file some documents. After that, Mr. Bong Arjona

asked the trainee to check if the standard quotation of the price were same as with the

quotation last Feb., 2008.

 The next day May 22, 2008, the trainee continued to check the quotation. When it had

been re-checked, Mr. Arjona asked Lianny to compute if the total of the adjusted price

was the same as with the new price. At first she did not understand what to do, but later

on she was able to get the right answer by herself. After it was done, her boss asked

her to arrange the PDS sheet. She put the right amount for the designated part number

of an item.  After that, she filed some documents and again recorded the quantity of the

delivered materials.

 This was the last day of on-the-job training, May 23, 2008. For the last time the trainee

photocopied some files. When the phone rang, she was  the one who answered it. She

continued to arrange the PDS. After a few minutes, her boss asked her to print the

standard quotation. Lianny thought that it was easy to print, but it was wrong because it

takes a little effort to print. Before printing, she fixed first the margins and the size of the

paper, and then she can start printing.

 Before she left, her Ref Purchasing family gave her a remembrance that made her feel

special. She was lucky because her bosses were very nice to her and taught her many

things that cannot be taught in school.

Part III

Conclusion

 At the end of the on-the-job training period, the trainee experiencedmany things and

she learned from it. She gained knowledge about the work of a purchaser. She knows

the basic things in making an API. She knows how to use the Baan system and how to

compute the standard quotation. She also learned how to use different machines like

fax machine, Xerox machine, scanner and the shredder. It is important to know how to

use these kinds of machines because it is essential for the work.

 During this time, the trainee experienced how to deal with the people around her, with

her co-workers. It is important that one team should have camaraderie so that they can

work well and attain their goal. She observed that it was different when you were in

school and when you were in the real world. Because most of the time you just learned

theoretically in school while in the real world, you actually experienced the things that

your trainers taught to you.

Part IV

Recommendation

 Every trainee must be focus to his or her work. They should listen carefully with the

instructions of their boss. If they do not understand something, they should ask for help.

You should be aggressive in order to learn. You should be the one who take the

initiative that you want to learn. Deal with your problem with calmness, so that

everything will turn all right. Trainees should always observe the proper attitude while

working because your attitude will also affect the work of you co-employees. You should

work with promptness and be confident with your job.

Part V

Appendix

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