Top Banner
ADOPTING THE 9 BOX MODEL® FOR CLASSIFYING PEOPLE IN ORGANIZATIONS Anand Kumar Director SurgeForth Technologies The Talent Management Company
14
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: 9 Box Model With Titles

ADOPTING THE 9 BOX MODEL®

FOR CLASSIFYING PEOPLE IN

ORGANIZATIONS

Anand Kumar

Director

SurgeForth TechnologiesThe Talent Management Company

Page 2: 9 Box Model With Titles

ABOUT THE 9-BOX MODEL• It is simply a tool within the overall people review

process that helps to (more deliberately) identify, high

potentials, high professionals, and those moving towards

those two categories

• Assesses people on two dimensions – performance and

potential

• Drive accelerated development based upon assessment

within the matrix

• Its about accurately assessing individuals so that

development plans appropriately match individuals

• Provides a consistent approach to calibrating potential

• Should be reassessed annually

Page 3: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Page 4: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Take Action

Long-Term Potential Agility

Dem

onst

rate

d P

erf

orm

ance

Take Action/Lower Performer:

Is not delivering results as expected and cannot

effectively adapt to new and different

situations. This is the least-valued cell in terms

of ROI. Occupants of this cell may require

performance action.

Possible Action:

Probably need to take some action, remove from

the organization, or find a role that better suits

his or her skill set.

Page 5: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Solid Performers

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Solid Performers:

Consistently meets and may occasionally

exceed expectations. Knows current job well.

Does not effectively adapt to new situations.

Has a narrow bandwidth in terms of

professional interests.

Possible Action:

Keep in similar type of function or technology

role

Page 6: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Inconsistent

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Inconsistent Performer:

Has some potential to do more but has not yet

fully demonstrated it. Is not meeting

performance standards applied to others in the

organization and, as a result, is struggling. May

be new to the job or to the company. May be in

the wrong job or function.

Possible Action:

Careful next assignment to increase

performance and some learning enhancement

work to improve potential. Consider more time

in role to further evaluate.

Page 7: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – High Pro

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

High Pro:

Consistently produces exceptional results and high

performance ratings in a defined but focused area. Knows

current job extremely well. Does not always easily adapt

to new situations, particularly those outside of his/her

functional area. Cell occupants are very valuable to the

organization. May be promotable within similar level roles

Possible Action:

Help keep current in specialty and have a development and

retention plan. Consider as a Key Contributor to mentor and

coach others

Page 8: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Utility Player

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Utility Player (Key Performer):

Meets the expectations of the role. Understands and knows

the current job well and enhances skills for their current

job as well as the near-term future. Can adapt to new

situations and challenges as necessary. Comfortably

assumes new jobs and roles and performs well in them in

time. Probably promotable a level vertically or could move

laterally within the organization.

Possible Action:

Use in temporary and key positions until a Utility Pro,

Future Star or Consistent Star role becomes available.

Have the person work on a learning enhancement plan to

try to move over to a Future Star or develop deeper skill

and knowledge in his or her field to move to a Utility Pro.

Page 9: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Rough Diamond

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Rough Diamond:

Occupants of Cell 6 are truly High Potential. Most would

agree that they have the potential to perform and do great

things for the organization. They have potential, but as the

word suggests, the actual playing out of the potential is in the

future. They have either not had sufficient time or

opportunities to demonstrate what they can do or have been

inconsistent in the past. Some may have had one or more

significant stumbles recently but people still think they have

the potential to break out and be a significant contributor.

May be in the wrong job or a poor fit for the current situation.

Possible Action:

Place next in a very developmental job and keep in role

longer than usual so he/she can increase along the

performance dimension and become a Future Star.

Page 10: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Utility Pro

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Utility Pro:

Consistently produces exceptional results and receives high

performance ratings. Is particularly good in one or more

areas like businesses, geographies, functions, or specialized

skills. Can adapt to new situations and learn new areas.

May be promotable in multiple functional/technical areas

or general management.

Possible Action:

Place in mission critical jobs and see if you can interest the

person in working on a learning enhancement plan to move

to a 9. Apply a development and retention plan so the

person has no reason to leave the organization.

Page 11: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Future Star

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Future Star:

Consistently meets and sometimes exceeds

expectations and has the capacity to take on new

and different challenges on a consistent basis.

Addresses new challenges and issues with ease.

Quickly gets up to speed when taking on a new

assignment. Has the potential to make career

changes into different situations.

Possible Action:

Continue to move through diverse developmental

assignments and apply a retention plan to make

sure the person stays with the organization.

Page 12: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model – Consistent Star

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Consistent Star:

The best there is and the best you have. They are typically

in short supply but in high demand. Performs well in

almost everything they take on. Learns fast. Transfers

learning from one area to another. Resourceful. Gets

things done under tight deadlines and resources. Has the

ability to take on major stretch assignments in new areas

with promotions and lateral movement into just about any

situation.

Possible Action:

Apply a development and retention plan and continue to

challenge with a succession of diverse assignments.

Page 13: 9 Box Model With Titles

Rough DiamondInconsistentTake Action

Future StarUtility PlayerSolid Performers

Consistent StarUtility ProHigh Pro

The 9-Box Model

Long-Term Potential

Dem

onst

rate

d P

erf

orm

ance

Page 14: 9 Box Model With Titles

Thank you