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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Presentation_I D 1 2014 Incheon 2014 Incheon Asian Games differentiation, infrastructure operation/for-profit service model development proposal Cisco Services APAC March, 2011
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2014 incheon asian game smart sustainable mega sport event

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Page 1: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 1

2014 Incheon

2014 Incheon Asian Games differentiation, infrastructure operation/for-profit service model development proposal

Cisco Services APACMarch, 2011

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 2

Executive Summary

Differentiated services offering

1

For-profit model development

2

Sustainable operation plan

3

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 3

• Ultra high definition & borderless video conversation • Multi-language video translator

Differentiated services offering

1

Executive Summary

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 4

• Maximization of post-AG stadium usage• Utilization of all the available tangible/intangible property • leverage of non-sports area

For-profit model development

2

Executive Summary

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 5

Sustainable operation plan

3

integratedmanagementinfrastructure

automated day/night

surveillance

integrated video management/

operation structure

facility management

DB interface

• operation efficiency enhancement• operation cost saving

Executive Summary

Page 6: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 6

Contents1. Spread effect of mega sports event

2. Local public sports facilities operation

3. Overseas cases

4. Stadium operation & for-profit model plan

Page 7: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 7

Contents1. Spread effect of mega sports event

2. Local public sports facilities operation

3. Overseas cases

4. Stadium operation & for-profit model plan

Page 8: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 8

Spread effect of mega sports event

social /cultural

area positive spread effect negative spread effect

• increased interest in local events & heightened local participation

• strengthened local tradition & value

• commercially oriented event distorting original purpose

physical • construction of new facilities

• local infrastructure improvement

• environmental degradation

• congestion

political

• heightened international recognition

on local value

• enhanced political value by residents/

government

• labor exploitation of local residents

• politically directed event distorting original purpose

commercial• Increased tourism activities

• Increased local investment & commercial

activities

• possible criticism from outside due to lack of event preparedness

economic • consumption increase, job creation• inflation / speculative investment in real-estate

psychological • strengthened community spirit • defensive attitude towards local citizens

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 9

1984 LA Olympic Games

USD 2.3 billion

1996Atlanta Olympic Games

USD 5.1 billion

2000Sydney Olympic Games

USD 6.5 billion

1988Seoul Olympic Games

USD 2.6 billion

• 2002 Korea-Japan World Cup: 4 trillion won of value added

• Image enhancement for hosting nation/city, Nation’s international reputation improvement

• Contribution to national/local development

Spread effect of mega sports event

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 10

Contents1. Spread effect of mega sports event

2. Local public sports facilities operation

3. Overseas cases

4. Stadium operation & for-profit model plan

Page 11: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 11

Facility Seoul Busan Daegu Incheon Gyeonggi Jeju

Track and field stadium 3 3 3 3 30 12Soccer field 56 15 12 9 75 20Hockey field 1 1 1 1 2  

Baseball field 6 2 3 2 8 2Cycle stadium 1 1 1 1 1  

Tennis court 48 3 10 4 84 4Korean wrestling stadium 1 1 1 1 3 1

Temp play ground 1,669 454 218 340 1,759 140Gym 88 11 13 11 80 18

Ball game gym 14 5 3 6 48 13Martial arts gym 4 2 4 1 2 1

Physical training gym 70 4 6 4 30 4Swimming pool 76 2 11 6 40 2Roller skate rink 14 9 1 6 13 1Shooting field   1   1 1  

Traditional archery field 8 2 2 7 31 2Archery field 1 1 1 1 3  

Horse-riding filed 1   2   1  Golf course 20       1 1

Rowing/canoe facility   1     1  Yacht facility   1     1  

Ice rink 4 1 1   6  

Domestic public sports facility operation status

It is a general term for a sports facility that has been built, operated and maintained with the budget funded by the central government , local government or public agency to encourage the general public to take part in sports activities in a proactive & sound manner.

What is public sports facility ?

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 12

IndexConstruc

t cost2004

revenue2004

spendingDifference

Seoul 203,300 11,759 6,248 5,511

Busan 226,818 655 2,743 -2,088

Daegu 283,600 256 3,448 -3,192

Incheon 328,218 1,723 4,470 -2,747

Kwangju 158,788 220 1,794 -1,574

Daejeon 121,700 416 1,530 -1,114

Ulsan 151,420 1,806 2,923 -1,117

Suwon 252,277 3,879 5,311 -1,432

Jeonju 136,875 560 1,888 -1,328

Seogwipo 112,500 290 742 -452

Total 1,975,491 21,564 31,079 -9,533

Domestic public sports facility operation status

Revenue/expense of public sports facilities in Korea

Operation of Sangam & Suwon stadiums

(unit: million won)

Sangam SuwonItem

\203.3 billion \252.2 billionTotal budget

2001 Dec. 2001 MayStadium construction

completion

Retail store, movie theater, shopping

mall, sports sauna, wedding hall and

wedding reception, restaurant ,

hospital, pharmacy and stores, etc.

Sports center, drive-in theater, open

area restaurant, museum, wedding

hall, Suwon temporary Paldal gu

office, Suwon broadcasting station

etc.

Retail vendor

130 18Number of facilities

25 ~ 30 thousand 2 thousandNumber of daily average visitors

Lease \7.3 billionAdmission fee/venue rental fee \5.7 billion

Lease \1.4 billionAdmission fee/

venue rental fee \5.7 billion

2003 revenue

Operation cost \7 billion

Operation cost \4 billion

expense

\6 billion in the black \1.9billion in the redbalance accounts

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 13

Contents1. Spread effect of mega sports event

2. Local public sports facilities operation

3. Overseas cases

4. Stadium operation & for-profit model plan

Page 14: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 14

Cases of post-event stadium usage

Calgary Olympic Games

• Saddle Dome foundation was established and its management committee consisting of city council members supports amateur sports with profits generated from year-round lease of facilities for concert, rodeo, circus, shopping mall, convention center & etc.• The government sold the rights of operation and management to CODA , improving community sports facilities and making profits.• opening/closing ceremony stadium: the business ownership of the stadium was transferred to Calgary university and facilities were repaired and remodeled to a football stadium, operating in the black.• Naskiska sky resort: It is popular as it offers various programs including winter sports& camping programs

The policy regarding the use of facilities after the Olympic Games was announced by holding ‘the international forum on Olympic stadiums build & operation plan.’

Beijing Olympic Games

• The swimming stadium is popular as citizen sports facility with various swimming programs, expanding the customer base to high-income earners.• The fitness club and banquet hall are run and various services are offered.• Due to popularity of the culture and sports center, a complex town equipped with culture, leisure & business facilities was built in a massive green area,

Yokohama Stadium • budget planning for citizen facilities to improve health of citizens• Average usage: 100 days per year

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 15

VIDEO

FOOD

MERCHANDISE

Immersive HD video… Everywhere

Custom PremiumFan Services

Extend the Experience

WELCOME

IT-enabled additional services

VIP Room operation

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 16

• information on products & foods available at in-stadium shops & restaurants

• foods & products ordering thru IP phone

• service improvement for luxury suite users with delivery service

Display #1

Display #2

IT-enabled additional services

VIP Room operation

• Luxury Suite(NY Yankees Stadium) deploy<live game broadcasting> <bullpen screen> <other stadiums’ game broadcasting>

Channel switching & food ordering

w/ Cisco IP phone

• control functions including channel switching & volume

adjusting thru IP phone’s touch panel

(diverse contents offering for luxury suite users)

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 17

NBA Star Yao Ming

NBA Star Tony Parker

NBA Legend Magic Johnson

IT-enabled additional services

Fan meeting thru TP

Page 18: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 18

Contents1. Spread effect of mega sports event

2. Local public sports facilities operation

3. Overseas cases

4. Stadium operation & for-profit model plan

Page 19: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 19

Phase 1. Before & During Aisan Game

Phase 2. After Aisan Game

Why differentiated & sustainable operation model ?

Optimal operation infrastructure implementation & differentiated service strategies development1designing & building platform & infrastructure which enable smart services

Transition strategies development 2developing strategies in consideration of post-AG operation as well as the AG period operation. building service & infrastructure implementationstrategies for athletes’ village and stadiums

Sustainable operation strategies development3Ensuring sustainability of services for stadiums and athletes’ village thru green and Community Connect services

Eventcompletion

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 20

Connected Stadium

Connected Residence

• sharing Cisco’s video-enabled infrastructure & services

Smart Connected Stadium

Smart Connected Data Center

Smart Connected Residence

• saving operation costs with green services & solutions

S + CC

• saving build & operation costs with Cisco’s integrated operation center infrastructure

Connected Data Center

Smart Connected model

• delivering differentiated & video-enabled services & solutions at anywhere, at anytime & with any devices

• efficiently developing services & optimizing operation costs with platform sharing

• ensuring sustainability with unified service provider & infrastructure operator

sustainable stadium operation model

S+CC services deployment into athletes’ village

• offering differentiated services during the AG period

• optimizing operation costs & maximizing profit thru post-AG services

• giving differentiated image to athletes with S+CC services offering during the AG period

• heightening brand image with consistent services offering

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 21

COMMUNICATION

Phone

Data/Email/Fax

Call Center

1

2

3

4 Mobile

ENTERTAINMENT

Ticketing

Digital Video

Point-of-Sale

1

2

3

4 Event Promotions

OPERATIONS

Parking

Video Surveillance

Energy Management

1

2

3

Access Management4

Operation cost saving with integrated management

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 22

New revenue-generating model development

Various sports marketing activities

Attracting retail vendors

• retail stores, movie theater, fitness center & etc.

Selling stadium property naming rights

• Stadium naming rights• station naming rights

Leasing stadium for events

• attracting games & events• cultural events(concert, opera & etc.)

Offering for-citizen services

• sports & entertainment services• other services for revenue generation

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 23

20 slot19 slot18 slot17 slot16 slot15 slot14 slot13 slot12 slot10 slot9 slot8 slot7 slot6 slot5 slot4 slot3 slot2 slot1 slot

5분

/cy

cle

1 cycle

1~12 Cycle(1 hour BeforeGame)

13~48 Cycle(3 hoursDuring Game)

48~60 Cycle(1 hourAfter

Game)

Advertisement sale unit: Slot(15 seconds)

Advertisement during games(5 hours)

New revenue generation model

Advertisement profit from Digital Signage

Advertisement cycle of DMS (5 minutes)

Sponsored Zone screen(52” HD)Advertisement screen(52” HD)

A

B

C

D

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 24

Public(common) service

resources pool

Network as a Platform

Incheon IDC Private IDC (A) Private IDC (B)

Dispersed Cloud data centers operation

CAPEX saving with public/private DCs

Service request

Service use

Service fee payment

Service request approval

Service management

service fee charging

• server• storag

e• netwo

rk

• software• application• center facility

IT resources

Service

AG games operation

headquarters

Development/test

resources pool

Backupresources

pool

IT operationmanager

(IDC)

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 25

standard 1.“Future-oriented(2014) Network architecture design”

standard 2.

standard 3.

Redundancy available for fault tolerance Stable connection with stadium backbone DR center establishment: N/W architecture design

for business continuity Service continuity thru control room multiplexing

Optimal IP infrastructure design

CAPEX / OPEX saving

Considerations for IP N/W design

IP N/W design criteria

IP N/W Development

direction

Req. #1 Tech. Trend

convergedIT services

Req. #2 Mega IT Trend

Req. #3 Design Factor

1. Wired & wireless broadband network

2. converged services

3. Green by IT, Green of IT

1. Large-volume Geo, Information

2. Smart Phone, TV

3. Mobile, FMC

4. Virtualization

Structural features

1. resident & service features

2. stability

3. optimized operation

Wired backbone N/W capacity(ready for 40G, 100G) Wireless N/W preparation IPv6-ready devices deployment (IPV4 address

exhaustion in Jun. 2011)

“IP Network Convergence, Virtualization”

“Redundancy, 24x7 service continuity & stability”

implications Quadruple Play Service (QPS) over IP converged network, covering voice, video, data &FMC

Shared infrastructure thru virtualization for multi-tenant support & maximization of resource usage

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 26

Differentiated high-tech athletes’ village services

Advanced security system

Virtual Concierge

Multi-language Home N/W

service

High-definition Video

call/conference

Page 27: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 27

Differentiated high-tech athletes’ village services

Advanced security system

Virtual Concierge

High-definition Video

call/conference

Multi-language Home N/W

service

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 28

Differentiated high-tech athletes’ village services

High-definition Video

call/conference

Virtual Concierge

Multi-language Home N/W

service

Advanced security system

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 29

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 30

Cisco’s consulting on operation/for-profit models

efficient sta-dium opera-

tion & for-profit model devel-

opment

IT Knowl-odge

Case Study

Sports / Entertain-

ment

Expertise

• Leveraging Cisco’s vast knowledge database • Leading IT standardization / Deploying future

technologies & solutions• Driving future IT trend

• Developing optimal operation models based on

local/overseas stadium operation cases

(Yankee Stadium, Dallas Stadium & etc.)• Developing for-profit portfolio models by utilizing

IT

and designing feasible architecture • Yankee Stadium, Dallas Stadium & etc.

• Stadium solution (Stadium Vision)• Various references • Experienced human resources

• Joint operation & service business model

development with partners

• Experienced consultants

• TFT setup with personnel from relevant agencies• Consulting team setup with personnel from Cisco & partners

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 31

Cisco’s consulting on operation/for-profit models

Financially self-sustaining stadium operation

strategies

• Developing customer service portfolio by leveraging IT technologies • Deploying IT technologies for operation cost minimization • Strengthening marketing activities for increased stadium usage

Typical revenue generation models

• Stadium lease for games• Long-term stadium lease for professional

baseball/soccer games • Lease of in-stadium retail stores• Fence advertisement

Additional revenue generation model

• Outdoor media advertisement with LED, DMS

& digital devices• Facility upgrade including VIP room(Skybox)• Kid keeper service, kids play room operation & etc.• Stadium lease for events including concert, opera & etc.• Additional services offering to increase lease fees for

in-stadium retail stores

Page 32: 2014 incheon asian game smart sustainable mega sport event

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 32

Cisco’s consulting on operation/for-profit models

Offer a consulting service to develop a cost-saving model with efficient operation and management on stadiums and athletes’ village after a successful 2014 Asian Games hosting

Case study on

stadium/athletes’ village

operation

Draft model

development

based on local characteristics

Model

confirmationIT deployment

for model realization

Phase 1 review scope Phase 2 support scope

① Case study on stadium operation after local/international games/events

② Case study on for-profit models

③ Case study on operation budget sources

Execu

tion

p

hase

Main

activities

① Draft model development based on local characteristics and case study

② Final short-list development based on review of various for-profit models

① Final model confirmation based on operation/service models selected

① High -level architecture drawing for realization of confirmed model

② Design of main components

③ Detailed operation scenario development

④ Additional funding plan

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialPresentation_ID 33

Thank you.