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HEALTHCARE IT MARKET REPORT | NORTH AMERICA
42

2014 Greythorn Healthcare IT Market Report - North America

Nov 12, 2014

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Healthcare

Greythorn US

Greythorn is committed to providing you with key insights on relevant industry trends

As a specialist recruitment agency, we are immersed in 3 niche markets and take pride in our personal interest regarding our clients and candidates. Therefore, on an annual basis, we bring you a comprehensive market report that discusses salary, benefits, expenses and other important hiring information.

Our expert team provides their insight and outlook on the markets for the coming year, as well as report on some captivating industry statistics to help you better understand your business or to further your career.
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Page 1: 2014 Greythorn Healthcare IT Market Report - North America

HEALTHCARE IT MARKET REPORT | NORTH AMERICA

Page 2: 2014 Greythorn Healthcare IT Market Report - North America
Page 3: 2014 Greythorn Healthcare IT Market Report - North America

6. SALARY SUMMARY .............................................................32

Introduction ...........................................................................................................4

Methodology .........................................................................................................4

1. DEMOGRAPHICS .....................................................................5

2. MARKET PERSPECTIVE ......................................................... 8

4. CAREER OVERVIEW | CONTRACT ....................................... 21

3. CAREER OVERVIEW | FULL TIME ........................................12

5. CAREER MOVES ...................................................................27

7. NEWS & INSIGHT ..................................................................34

Staff ...................................................................................................................... 9

Job Security ....................................................................................................... 11

Economy ............................................................................................................ 11

Profession .......................................13

Compensation .................................15

Length of tenure ..............................16

Consulting opportunities ..................17

Benefits ...........................................19

Bonus ..............................................20

Profession .......................................22

Compensation .................................23

Length of tenure ..............................23

Full time opportunities ......................24

Contract selection............................25

Current ............................................................................................................... 28

Future ................................................................................................................. 31

Trends in EMR Implementations .......................................................................... 35

Overcoming Implementation Pains ...................................................................... 36

Big Data Analytics in Healthcare ......................................................................... 37

About us ............................................................................................................. 39

Acknowledgements & Disclaimer ........................................................................ 40

CONTENTS

3

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In 2013, Greythorn conducted the second Healthcare IT specific survey with its candidates focused on the demographics, length of tenure, working week, job security, career motivations, department changes, and reward and bonus trends of the Healthcare IT market.

Professionals from across the United States responded to the survey; helping us to determine key trends within the market for you.

This market report is based on the data received through the online survey, as well as the expert opinions of our experienced recruiters.

Please contact us if you would like to receive a report tailored to your business needs.

[email protected]+1 425 460 4285+1 312 283 8510

METHODOLOGY

INT

RO

DU

CT

ION At the end of 2013, we surveyed our

database of Healthcare IT professionals about their careers as well as the current job market conditions. These findings have enabled us to present you with a clear insight into key trends and drivers in the Healthcare IT market.

This report provides some of the most comprehensive information available. We hope you find the information in this report useful and welcome any comments or recommendations.

We would also like to extend a big thank you to everyone who took part in the survey; your input is greatly appreciated.

Ben Weber, Managing Director [email protected]+1 425 460 4285

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Introduction

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DEMOGRAPHICS

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DEMOGRAPHICS

Where is your role located?

What is your gender?

How old are you?

2% 24%

40%

17%

28%15%

24% 8%17% 25%18-24 years old

Female Male 43-50 years old

West Coast

South

Midwest

East Coast

35-42 years old

60+ years old

25-34 years old

51-60 years old

67% 33%

6D

emographics

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In 2013, 69% of Healthcare IT professionals worked 50 or fewer hours per week, which reflects the market’s turn toward full-time employment, opposed to contract-heavy work.

DEMOGRAPHICS

How are you currently employed?

How many hours per week do you work on average?

17%

56%

27%Full time employment

46-50 hours

51-55 hours

Less than 40

56-60 hours

41-45 hours

More than 60 hours

Unemployed

Consultant/Contractor

As many healthcare systems are finishing up their EMR implementations, HIT staffing is going to switch from a consultant driven market to a direct-hire driven market. Now that the infrastructure is in place within the hospitals, healthcare systems are looking for dependable and reliable resources to maintain and optimize their IT systems.

Patricia Garcia Healthcare IT Recruiter

9%

21%14%

10%

34%

12%

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Dem

ographics

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MARKET PERSPECTIVE

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MARKET PERSPECTIVE

STAFF

Did your organization increase or reduce the overall headcount last year?

32%Increase

Decrease

Don’t know30%

38%

The hiring boom we have seen for contractors over the last few years is inevitably dying down. The winds are changing and organizations will respond to that by refocusing their recruitment efforts, seeking full-time employees who can maintain their systems for the long term.

Craig Manchio Eastern Regional Manager

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Market Perspective

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MARKET PERSPECTIVE

Do you expect your organization to make any layoffs over the next 12 months?

What is the size of the organization or team you work with?

29% 18%6%17% 9%7% 14%6-10 team members

21-30 team members

More than 31 team members

3-5 team members

16-20 team members

Less than 3 team members

11-15 team members

24% Don’t know

13% Yes, there will be significant headcount loss

16% Dependent on the economy, we review every quarter

24% I suspect the headcount will remain the same

14% We are hiring aggressively

9% No, we’ve made our cuts already

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Market Perspective

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Between 2012 and 2013, job security in the Healthcare IT market has changed very little. 80% of Healthcare IT professionals still feel secure or very secure in their current roles, indicative of the market still thriving.

MARKET PERSPECTIVE

JOB SECURITY

ECONOMY

How secure do you feel in your current role?

How are you feeling about Healthcare IT opportunities over the next 12 months?

3%Extremely pessimistic

9%Pessimistic

10%Indifferent

57%Optimistic21%

Extremely optimistic

4%Very insecure

16%Insecure

51%Secure

29%Very secure

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Market Perspective

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Full time employment

CAREER OVERVIEW

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71% of respondents have experience with ICD-10 and/or Meaningful Use, but as the ICD-10 deadline approaches and Meaningful Use 2 attestation becomes a focus, facilities will need to prioritize these projects in 2014 and 2015.

CAREER OVERVIEW | FULL TIME

PROFESSIONWhich specialty best describes your current position?

Do you have experience with any of the following?

46% Builder / Analyst 12%

Manager/Supervisor

10% Other Technical Staff

9% Director or Above

7% Project Manager

29%

33%

31%

7%ICD-10

Both

Neither

Meaningful Use

6% Credentialed Trainer

4% Instructional Designer

4% Meaningful Use Specialist

2% ICD-10

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Business intelligence and analytics products will be integral in 2014 and beyond. This year, there will be a focus on technologies that will optimize the expense of an EMR system, in addition to influencing reimbursement and patient care.

With the Meaningful Use 2 requirements and deadline finalized, all healthcare systems nationwide will be focused on meeting the standards by 2015. With one of the main goals of MU2 being patient engagement, there are emerging technologies that are useful tools to meet these standards. Once fully implemented, patient portals will allow patients to view their personalized health information on command. Other technologies to look out for will be mobile health applications or mHealth.

CAREER OVERVIEW | FULL TIME

Professionally, which EMR system are you most familiar with?

4% 4% 4%

22% 9%

51%

6%

Epic

AllScripts

Meditech McKesson Other

Cerner GE Centricity

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The majority of salaries fall between $70,000 and $100,000 per year for full-time Healthcare IT staff, whereas consultants can earn anywhere from $104,000 to $280,000 in some cases.

CAREER OVERVIEW | FULL TIME

COMPENSATIONWhat level is your current base salary?

Would you expect a salary increase over the next 12 months in your current role?

8%

YESNO

6% 10% 10% 20% 20%

18% 6%4%6%

57% Up to 3%

29% Between 3% and 6%

6% More than 6%

$30,000 - $49,999

$50,000 - $59,999

$60,000 - $69,999

$70,000 - $79,999

$80,000 - $89,999

$90,000 - $99,999

$100,000 - $119,999

$120,000 - $129,999

More than $130,000

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CAREER OVERVIEW | FULL TIME

LENGTH OF TENUREHow long have you been in the Healthcare IT industry?

Starting at the hospital level and learning from a larger hospital will allow new or aspiring Healthcare IT professionals to excel in this space. If you have a clinical background, that’s even better. Learn to anticipate what your CIO is going to do and get on board with leadership decisions - it will be worth your while!

Jennifer Sullivan Senior Account Executive

20%

25%

2%

35%More than 10 years

1 - 3 years

3 - 5 years

6 - 10 years

6 - 12 months

18%

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CAREER OVERVIEW | FULL TIME

CONSULTING OPPORTUNITIES

Which type of consulting would you be interested in?

New implementations are wrapping up and there is an industry push to replace consultants with full time employees.

Craig Manchio Eastern Regional Manager

Would you consider consulting in the next 12 months?

Full time salary for a consulting firm

Hourly independent consultant

Indifferent

78%

22%

12%

28%

60%

Our customers are hiring for permanent employees much more than consultants at this point. There are still contracts to be had for those rare new implementations, major upgrades, and other special projects, but they are fewer and farther between.

Craig Manchio Eastern Regional Manager

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CAREER OVERVIEW | FULL TIME

How important are each of these benefits to you when considering a new role?

Vital

Considerable

Nice to have

Not important

10

20

30

40

50

60%

0401k match Bonus Car

allowanceCertification

TrainingFlexible Benefits

Gym membership

10

20

30

40

50

60%

0Insurance Relocation

bonusShare

incentivesSign on bonus

Remote work

Tuition assistance

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Share incentives

CAREER OVERVIEW | FULL TIME

BENEFITS

Gym membership

Which benefits are included in your current package?

Car allowance

401K match

Tuition reimbursement

Bonus

Telecommute/remote work

Medical / Vision / Dental / Life insurance

Sign on bonus

Flexible benefits

Certification Training

Relocation bonus

90%

82%

10%

81%

33%

49%

8%

10%

59%

35%

2%

31%Every CIO has open positions in Healthcare IT right now. It is important to stay in-tune with what employees are looking for, aside from the fundamentals. Continuing education and certification training can mean the difference between retention and turnover.

Jennifer Sullivan Senior Account Executive

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CAREER OVERVIEW | FULL TIME

BONUSWhich type of bonus do you receive?

As a percentage of your base salary, what level was your last annual bonus?

In the Healthcare IT industry, it is not as common to see bonuses as in other, more traditional IT roles - as only 35% of current full-time employees cited receiving a bonus in 2013. However, now that the market has shifted to have more full-time roles available, we may see that in 2014 and 2015, bonuses will start becoming more popular again, especially as hospital budgets endeavor to support full time salary demands.

Craig Manchio Eastern Regional Manager

When is your bonus paid?

11%

78%

Ann

ually

Irreg

ular

ly

Qua

rterly

11%

56%

18%

7%

7%

12%

67% Personal performance

11% Sign on bonus

22% Retention bonus

0-5%

6-10%

11-15%

16-20%

21% or more

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Contract employment

CAREER OVERVIEW

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CAREER OVERVIEW | CONTRACT EMPLOYMENT

PROFESSION

Which specialty best describes your current position?

Professionally, which EMR system are you most familiar with?

25% Builder / Analyst

43% Trainer

8% Support

6% Manager or above

5% Instructional Designer

7% Project Manager

6%

2%14% 1%

75%

2%

Epic

AllScriptsMeditech

McKessonCerner GE Centricity

We have seen a 27% increase in the number of contractors who are familiar with Cerner in the last year. One benefit of implementing Cerner is that Cerner Hosting Services allows hospital systems to transfer the responsibility for IT to their headquarters. For those health systems who are unable to support an in-house IT team, this flexible option allows them to outsource help desk and other support roles.

Patricia Garcia Healthcare IT Recruiter

3% Meaningful Use Specialist

3% Other

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CAREER OVERVIEW | CONTRACT EMPLOYMENT

COMPENSATION

What level is your current hourly rate?

$41 - $50

4%

$51 - $60

31%

$61 - $70

17%

$71 - $80

15%

$81 - $90

11%

More than $120

6%

$111 - $120

2%

$101 - $110

5%

Less than $40

$91 - $100

4%

5%

LENGTH OF TENURE

How long have you been in the Healthcare IT industry?

3%

4%4%

83%Over 2 years6 - 12 months

12 - 18 months

18 - 24 monthsUp to 6 months

6%

Nam

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FULL TIME ROLES

Certification opportunities

What is the most important factor when considering a full time role?

Would you consider a full time role?

Salary

Relocation package

Benefits

Location/Remote work

Multiple factors

43%

7%

35%

7%

1%

7%

CAREER OVERVIEW | CONTRACT EMPLOYMENT

There will be a continuous need for Healthcare IT talent due to the ever-changing landscape of the market. In the next 12-18 months, there will be a bigger push for full-time staff, especially at larger facilities. Roles and projects will become more diverse, and salaries will finally meet market demands.

Jennifer Sullivan Senior Account Executive

74%

26%

24N

ame of section

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areer Overview

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CONTRACT SELECTION

CAREER OVERVIEW | CONTRACT EMPLOYMENT

We rarely see benefits as a deal maker or breaker in selecting a contract. Pay, type of work, and the reputation of the consulting firm they are working with will trump any additional benefits for the vast majority of consultants. There are small minorities of consultants who absolutely require health benefits and this can sway the decision on which firms they’ll work with. Travel policy information, such as reimbursement cycle length or per diem can often be important details if someone is on the fence about an opportunity.

Craig Manchio Eastern Regional Manager

On a scale of 1 (not important) to 8 (highly important), please rate the impact of the following factors when evaluating a potential contract.

Type of work

1

2

3

4

5

6

7

8

Reputability of consulting company

Pay

Location

Expense coverage / reimbursement model

Ability to work from home

Benefits

Length of contract

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CAREER OVERVIEW | CONTRACT EMPLOYMENT

We have seen a shift in preference on expense reimbursements this year, compared to 2013. Previously, only 26% of respondents preferred their employer to book expenses up front. 45% fewer respondents prefer to book arrangements themselves on a corporate credit card, which could indicate that reimbursement cycles were too long across the board.

Erin Herda Central Regional Manager

17%Indifferent

46% Have them booked and paid for by my employer up front

19%Book them out of pocket and submit for reimbursement

18% Book them myself on a corporate credit card

How do you prefer to handle travel and lodging expenses?

26N

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CAREER MOVES

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CAREER MOVES

Right now, candidates are following the dollar, but this will shift in 2014 and 2015. We will see good talent landing at good facilities, but the salaries for full time employees must meet the demand in order to retain them. Consultants are now faced with the question of ‘what’s next’ in terms of their career beyond the boom that Healthcare IT has seen in the last few years.

CURRENT

How would you assess your level of satisfaction with your current role?

Would you recommend your current employer to a friend or colleague?

83%

17%

25% Highly satisfied

56%Satisfied

16%Dissatisfied

3%Highly dissatisfied

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Satisfaction

Dissatisfaction

CAREER MOVES

Why are you satisfied or dissatisfied in your role?

Benefits Career progression

Challenge/type of work

Culture Manager/Supervisor

Salary Other factors

In a market where a consultant can earn up to three times more than a full time employee, organizations need to be clued in on what full time staff are looking for: rapid advancement, appropriate compensation and a fair challenge for their skill set. Larger facilities will become more sophisticated within their IT departments in 2014 and there will be a big push to retain top full time talent.

Erin Herda Central Regional Manager

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Awaiting bonus payment

Main reason

Second reason

Tertiary reason

CAREER MOVES

Who or what inspires you in your current role?

Moving into 2014, Healthcare IT professionals are demanding more fulfillment in their role based on factors other than salary. Many Healthcare IT professionals find job satisfaction in being aligned with the organization’s value proposition.

Longevity

Colleagues

Enjoyment

Career progression

Security

Challenge

Satisfaction of a job well done

10 20 30 40 50 60%0

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FUTURE

CAREER MOVES

How likely are you to change organizations in the next 12 months?

What are your key priorities when considering a new job?

Employees who work full time at a health system or hospital are not only granted the peace of mind of a stable career, but they are also ideally positioned to be clued in on the road map for growth within the hospital or health system. It’s true that consultants can make more, but as we have seen this year, Healthcare IT professionals are starting to find motivation in areas other than compensation.

Erin Herda Central Regional Manager

Higher salary

Job Security

Career development /advancement

More responsibility /accountability

Relocation

Better commute /proximity

For an improved relationship with my manager or colleagues

Better training

Improved employer brand

Better work /life balance

Improved benefits package

New challenge /more interesting work

Main reason Second reason Tertiary reason

40

40

%

%

30

30

20

20

10

10

0

0

8%Very unlikely

36%Very likely

18%Unlikely

38%Likely

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SALARY SUMMARY

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SALARY BY ROLE

SALARY SUMMARY

The trade offs between full time roles and contract opportunities are countless and it is long-debated whether it is more favorable to be one or the other. The reality is, in 2014, health systems will be looking for long-term specialists to maintain their systems, while consultants will have fewer opportunities to choose from. New implementations are rare, however, training is still an area that will continue to be supported by consultants due to the nature and rigor of the work. We will also see contract opportunities open up for major upgrades and special projects.

Craig Manchio Eastern Regional Manager

Job title Salary Contract

Min Max Min Max

Credentialed Trainer $65,000 $80,000 $50 $75

Interface Engineer $70,000 $89,000 $80 $110

Principal Trainer $75,000 $90,000 $60 $85

Epic Project Manager $75,000 $130,000 $100 $135

Cache Database Administrator $83,000 $115,000 $85 $115

Clarity Report Writer $80,000 $100,000 $85 $115

Epic Analyst $85,000 $105,000 $75 $110

Epic Builder $85,000 $115,000 $80 $125

Security Analyst $95,000 $105,000 $90 $120

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NEWS & INSIGHT

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There are only 15% of all eligible hospitals that may be left to implement electronic medical records, and your contracts depend on EMR implementations. After years of high end consulting roles, there are fewer opportunities in the space. Although these EMR systems need optimization, training and upgrades, these tasks simply don’t need the same volume of consultants for each hospital after Go-Live.

Can anyone guess what hospitals will do to maintain their EMR after install? FTEs, FTEs, FTEs! Hospitals are moving toward this trend for multiple reasons, however two major points stand out:

■ Long term knowledge, maintenance and training of hospital EMR systems must be internal, and ■ Consultants command up to 50% more pay than their full-time counterparts do, which is not economical.

An example: Based on the 2013 Greythorn Healthcare IT Salary Survey, Epic Analyst/Builders can expect to make around $80/hour which equals $167,000/year. Most direct-hire salaried Health IT Senior Analysts have an average salary near $76,000 based on Salary.com survey in 2012, more if an employee has relevant certifications.

This is rather common knowledge in the Health IT industry; however it is now becoming reality. Consultants are without jobs for longer than ever before and being paid less than even a year ago. This is no time to be upset, but a time to remain flexible. That is how you started in the industry, right?

WHAT’S NEXT FOR CONSULTANTS?

Many are considering FTE positions because they offer stability and less travel, others may want to consider learning the next healthcare IT contractor possibilities in the ICD-10 or HIE markets.

FOR HOSPITAL HIRING MANAGERS:

Full-time candidates will come your way, although it may take a bit of time to realize. These roles are much more IT than any other role (i.e. nurses) in your hospital, so revisiting your salary “grading” scale may be necessary to attract the best candidates. Your Healthcare IT employees have important tasks behind all CMS EMR incentive payments, better patient care and the future of your organization. Hire wisely!

NEWS & INSIGHT

TRENDS IN EMR IMPLEMENTATIONS

CHANGES ARE SWEEPING THE HEALTHCARE IT INDUSTRY, SO WHAT DOES THIS MEAN TO YOU?

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OVERCOMING STAFF SHORTAGES

Your team is struggling to keep timelines due to large workloads and staffing shortages.

Hire highly vetted, quality staff to ensure on-time and on-budget implementations. It is important to be realistic and prepared for the commitment of resources necessary to complete the project. Whether you require full-time experience or contractor expertise, our candidates have the essential skills and experience you need to keep your project on track.

Case Study: Greythorn partnered with a Chicago-area health system’s CIO, Program Director and Human Resource department to fill both contract and full time roles in the Epic EMR space. Successful placements have ranged from director level employees to junior level consultants. Our team has staffed for post go-live optimization and pre go-live building and training.

ACHIEVE MEANINGFUL USE OBJECTIVES

Your focus is quality, efficient and accurate reporting to maximize HITECH stimulus funding.

Hiring high level consultant(s) to manage your project plan, reporting measures, attestation and stakeholder communications leaves you informed and out of the day-to-day stress.

EMR ADOPTION

Your staff may be resisting EMR usage and changes.

Experienced trainers act as product champions for your EMR system and are critical to change management. Trainers should understand the workflows, as well as how each physician will apply the new software in their day-to-day work. A balance between effective communication, relevant training and preparation is key.

Case Study: Greythorn worked with a Pacific Northwest health provider to staff a training project of 50+ in only a few short months. We provided over 30 credentialed trainers (65%) to the project, which ran from April to October 2012.

NEWS & INSIGHT

OVERCOMING IMPLEMENTATION PAINS

Greythorn’s Meaningful Use consultant created and executed a project plan that brought us to attestation for Stage 1.

Epic Program Director, Large Midwest Health System

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Is Big Data a marketing buzzword? A sales pitch? Can we get a translation?

You’ll get all of those sentiments about the term big data these days. The resident experts who design and build massively parallel, distributed systems know this well. Whether through the open source community or not, the term big data includes those experts developing the algorithms, the indexing schemas, the infrastructure and all the rest. They’ll tell you that the term has been around for years and the phrase big data is superfluous to them. They’re certainly spot on.

Big data is not a new phenomenon, but rather a term coined to market the collection and usage of extremely large and complex data sets. This includes the tools used to share and visualize results, the intelligence behind indexing, searching, and analyzing data, and the infrastructure behind capturing, storing and transferring it. It’s the ecosystem behind the massive amounts of data being collected instant by instant, all over the world. One of the most important outcomes of having all this information is going to be what we choose to do with it.

WHAT DOES IT HAVE TO DO WITH HEALTHCARE?

You’ve undoubtedly heard of Accountable Care Organizations, Health Information Exchanges, ICD-10, HL7, EMRs, APIs, and the like; the list goes on and on. All of these tools, frameworks, standards and organizations, combined with the power of data analytics, enable our ability to capture, store, manage, extract, share and make sense of clean data. Ultimately, all of this will ensure critical information is in the hands of physicians and clinical staff to improve the quality of care, at the point of care.

In short, there are many implications of big data in the healthcare space and some are more apparent than others. En mass, once the proper infrastructure, software, applications, security, compliance and interfaces are in place, the power of all of that patient data is overwhelmingly impactful and in many capacities.

NEWS & INSIGHT

BIG DATA ANALYTICS IN HEALTHCARE

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Think about it from a demographics perspective. On a community, regional, statewide and national level, the point of care is going to be impacted tremendously.

When you combine the data harnessing power of EMRs with HIEs and ACOs, you have a recipe for acute diagnostics, trend analysis, variance analysis and of course predictive analysis on specific populations, which may be the most important of all.

With this information, we will be able to answer these questions and many more:

■ Who is at risk for certain ailments? When and why?

■ What is this person’s risk profile? ■ What is the best course of

remediation? Prevention? ■ What works and what does not

work? Why?

By using the power of big data in the finance and operation teams within health systems, the given automation capabilities are extensive. Together, these tools will save organizations time and ultimately, money – both of which can be used to better serve the patient.

As these trends progress, you may hear more about terms such as:

■ Hadoop: open-source framework ■ DBMS: database management systems ■ NoSQL: non relational databases ■ Cassandra: open source database ■ Hbase: open source database ■ The Cloud: internet storage services ■ Zettabytes/Exabytes: quantities of data ■ Clustering: groups of servers/resources

CASE STUDY: ATIGEO

There are hundreds, if not thousands, of companies in various stages that will help serve our healthcare community’s desire for data analytics. One such company, Atigeo, is working to utilize data intelligence to directly impact our quality of life.

Atigeo’s health solutions apply xPatterns intelligence across EHRs and other clinical tools to improve organizational performance. According to their SVP of Engineering, some of what Atigeo’s experts and tools are currently focused on center around clinical process automation and decision support, fraud detection and evidence based medicine.

“If you really want to solve these problems correctly, you have to have localized models and proper feedback loops. In the infrastructure, other than just getting good architecture and compliance, the true value is in doing the analytics very well. It’s in the intelligence layer where we’re most unique – we have the fastest time to market, with measurably better analytics, and it benefits everyone.”

There are a plethora of companies out there that are working diligently to bridge the gap between massive amounts of data and better patient care.

Soon to be gone are the hand written notes scribbled into a spiral pad. Welcome to fully integrated user interfaces, with data intelligence engines behind them and the technical infrastructure to bring mission critical data to a myriad of devices, all at the push of a button.

NEWS & INSIGHT

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Greythorn is a market leading and award winning technology recruitment specialist. Founded in 1976, it has established an excellent reputation for the authoritative and personable service it provides to both its clients and candidates.

Since our inception, we have grown globally to provide expertise in Asia, Australia, Ireland, North America, South America and the UK. With demand in the technology sector continually increasing, our commitment to providing an expert and ethical service remains strong, ensuring we remain your ‘consultancy of choice’.

Greythorn is part of the global multi-brand recruitment family, FiveTen Group, one of the world’s fastest-growing specialist recruitment consultancies.

ABOUT US

Willis Tower233 S Wacker DriveFloor 84Chicago, IL 60606

+1 312 853 [email protected]

40 Lake Bellevue DriveSuite 200Bellevue, WA 98005

+1 425 635 [email protected]

Sub Groups: • EpicandEMR/EHRProfessionals• EMRStaffingandBestPractices

Greythorn North America

@GreythornNA

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This research was carried out by means of an electronic questionnaire and supplemented with data and market information that Greythorn has access to. The results are provided as generic market information only.

Greythorn does not make any warranties regarding the use, validity, accuracy or reliability of the results and information obtained. Greythorn will not be liable for any damages of any kind arising out of or relating to the use of this information.

We would like to thank all those who completed our survey – without your contribution, this market report would not be possible.

This market report is intended to give you a very general overview on the changing nature and complexity of the IT employment market; for a more tailored and confidential discussion on how this will affect your business or indeed your own career, please get in touch with us.

ACKNOWLEDGEMENTS

DISCLAIMER

For every response to our survey, we donated $1 to the Boys and Girls Clubs.Boys & Girls Clubs are a safe place to learn and grow – all while having fun. It is the place where great futures are started each and every day.

THE BOYS AND GIRLS CLUBS

A special thank you goes to HealthcareScene.com and HealthcareITCentral.com for assisting in the promotion and delivery of this report.

Launched in 2009, HealthcareITCentral.com Is the Healthcare IT industry’s leading workforce and career development destination. HealthcareITCentral.com features a Healthcare IT-specific job board, resume database, certification resources, employer directory, educational directory, and weekly job alert eNewsletter to over 15,000 health IT professionals. In 2013, Healthcare IT Central joined the Healthcare Scene blog network to further expand the health IT focused career services it could offer the healthcare community. You can find them on Twitter, Facebook, and LinkedIn.

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www.greythorn.com