2014 Global Mobility Applications in Discrete Industries ...€¦ · transformation away from fixed devices to a new era of “Mobility for Manufacturing.” While demand for traditional

© Frost & Sullivan 1 “We Accelerate Growth”

2013

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Product Leadership Award

2014

2014 Global Mobility Applications in Discrete Industries

New Product Innovation Leadership Award

BEST PRACTICES RESEARCH


Contents

Background and Company Performance ........................................................................ 3

Industry Challenges .............................................................................................. 3

Visionary Innovation & Product Excellence of Dassault Systèmes ................................ 3

Conclusion........................................................................................................... 7

About Dassault Systèmes & DELMIA ....................................................................... 7

Significance of New Product Innovation Leadership ......................................................... 8

Understanding New Product Innovation Leadership ......................................................... 9

Frost & Sullivan’s Global Research Platform ................................................................. 10

Key Benchmarking Criteria ........................................................................................ 10

The Intersection between 360-Degree Research and Best Practices Awards ..................... 11

Research Methodology ........................................................................................ 11

Decision Support Scorecard and Matrix ................................................................. 11

Best Practice Award Analysis for Dassault Systèmes ..................................................... 12

Decision Support Scorecard: Visionary Innovation .................................................. 12

Decision Support Scorecard: Product Excellence ..................................................... 13

Decision Support Matrix ...................................................................................... 14

Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices ................................................................................................................. 15

Impact of New Product Innovation Leadership Award on Key Stakeholders ...................... 16

About Frost & Sullivan .............................................................................................. 16



Background and Company Performance Industry Challenges

While technological evolution through mobile devices has facilitated access to real-time

data across diverse environments, extrapolation into the industrial segment is a key

challenge faced by end users in that space.

Although many solution providers are able to leverage technology advancements in

mobility, the overall cost of investment and reliability issues are critical factors restraining

growth for mobile solutions across industrial segments. Furthermore, the pressing

requirement to replicate the solution over multiple plants across the globe increases the

complexity of implementation. End users are constantly on the lookout for mobile

solutions that are cost-effective, reliable, and are able to increase the efficiency of

operations, as well as the workforce capability in the manufacturing plant.

Issues related to the network infrastructure and compatibility of mobile solutions with

multiple platforms is another critical challenge faced by the solution providers. Although

wireless network systems are well-established in commercial environments, the lack of

consistent reliability over long periods of time is still a major concern within the industrial

environment. Mobile solutions are expected to be highly compatible with all of the major

software platforms available in order to gain greater acceptance in the market. Dassault

Systèmes has identified these challenges in the manufacturing operation management

market and has come-up with a “Mobility for Manufacturing” solution offering that is

equipped to tackle diverse customers’ needs across key discrete industries.

Visionary Innovation & Product Excellence of Dassault Systèmes

Criterion 1: Unmet needs

The incremental increase in the number of mobile devices globally enforces a

transformation away from fixed devices to a new era of “Mobility for Manufacturing.” While

demand for traditional manufacturing systems at the production floor will continue to

witness significant growth, the ability to provide a mobile solution to accelerate the

decision-making time and improve workforce productivity becomes paramount in the

current setup.

Dassault Systèmes’ unique manufacturing operations management solution provides

customers with a single unified platform with a diverse set of applications to monitor and

optimize operations at the production floor as well as the extended supply chain. In order

to ensure sustainable growth in this space, they have developed functionalities over a set

of systems to allow them to deliver complete mobile solutions to the customers. Mobile-

enabled capabilities in quality, production, and warehouse management allow the



customer to have access to mission critical data at their fingertips. A key differentiator of

their solution offering is that while mobile solutions have been predominantly limited to

field service, supply-chain and warehouse management in the past, the extended

functionality allows for accessibility to supervisors and managers across multiple divisions

in the production facility.

Best Practices Example: This addition of a mobile solution offering into its existing

product portfolio, coupled with their current direction toward offline capabilities will allow

for further expansion of their customer base across key discrete verticals, such as the food

and beverage, aerospace and defense, and automotive industries.

Criterion 2: Pioneering Best Practices

The global trend of labor and material arbitrage is having a huge impact on the

manufacturing industry where end users are investing in cost-effective modular plants.

This has created a demand for a quick replication and implementation of solution best

practices and a standardized approach across multiple plants and different regions.

Solution providers are expected to come up with effective, multi-site replications and roll-

out capabilities.

Dassault Systèmes’ advanced Apriso product portfolio is developed to suit the multi-site

roll out requirements of the end user. Furthermore, the best-in-class architecture of the

Apriso framework allows for the seamless integration of manufacturing operations across

different plants. The Apriso solution can be accessed directly through their mobility for

manufacturing solution offering in any of the standard tablets or mobile devices. This

provides end users with multi-plant visibility, which in-turn provides better control over

the entire set of operations throughout the supply chain. This single window platform to

view, control, and manage multiple production lines, facilities, business units, and plants

across the globe reiterates their unique value proposition for mobile manufacturing

operations management.

Best Practices Example: A key supplier in the aerospace and defense industry has

successfully implemented Dassault Systèmes’ mobility for manufacturing solution,

enabling them to conduct operations, such as bar code scanning and product tracking

using commercial tablets. Furthermore, Dassault Systèmes is exploring the option of

replacing the tablets with scanners to make the whole process more efficient and cost

effective, demonstrating an innovative stance in this space.

Criterion 3: Aspirational Ideals

The innovative and fast-growing information technology industry has led to the emergence

of a wide array of mobile platforms. This key market dynamic compels industrial software

solution providers to invest time and money toward developing a mobile solution that is



compatible and interoperable with any platform in the market. As IT converges with OT,

there is an extensive amount of growth opportunities for enterprising solution providers.

The proactive nature of Dassault Systèmes’ approach to mobility has resulted in the

development of a mobile solution that has versatile compatibility across diverse platforms.

The mobility for manufacturing solution is designed to work on the all versions of Microsoft

Windows, Google Android, and Apple iOS platforms with further accessibility across a wide

spectrum of Web-based browsers. Additionally Dassault Systèmes’ mobility for

manufacturing solution can be seamlessly integrated with the existing legacy and business

systems in the facility, creating a robust quality, warehouse, and production management

solution. The independent nature of the solution has allowed them to stave off competition

in the space and further standardize its mobility solution for its existing customer base.

Best Practices Example: Case in point: A sugar factory in France utilized an Apriso

product manufacturing solution on an iOS platform to successfully execute line production

operations, such as start production orders, execute shift change, and also act in case of a

downtime while on the move.

Criterion 4: Product/Service Value

While mobility is set to gain significant momentum in the not-so-distant future, there are

still challenges, such as the purchasing of industrial grade mobile devices that are slow,

underperforming, outdated, and come with a very steep price tag. Additionally, as

customers want to monitor several workstations or machines at the same time, a robust

architecture is required for wide-scale acceptance.

Dassault Systèmes’ pioneering solution allows customers to deploy a cost-effective

commercial tablet rather than an expensive industrial grade tablet, thereby reducing the

cost of hardware and the total cost of ownership. This capability allows customers to

invest in a larger number of tablets in order to improve response time, increase visibility,

and improve accessibility of operations across the shop floor. From an architectural

standpoint, raw data is pulled from multiple plants into a data warehouse using out-of-

the-box integration capabilities that have been provided for individual functional areas. On

top of the data warehouse is an online analytical processing (OLAP) database that

translates the data into actionable insights from an end-user perspective. As

manufacturing and production facilities continue to witness global expansions and new

process additions, Dassault Systèmes’ scalable framework to amass high volumes of data

will foster greater market acceptance.

Best Practices Example: The ability to use commercial mobile devices in a complex

industrial environment provides end users with a cost-effective approach to monitor their

operational processes and equipment on the production floor.



Criterion 5: Positioning

The competitive nature of the manufacturing industry requires vendors to have a diverse

portfolio of products to optimize the productivity of operations. It is imperative for solution

providers to ensure that individual business units or divisions within the parent

organization continue to evolve their core competencies, stringing together a holistic

solution that caters to the immediate market needs.

Apriso products, part of the DELMIA brand at Dassault Systems, has evolved their solution

offering to target the transaction part of operations on the production floor by installing

separate servers and systems to manage huge amounts of data in specific plants.

Dassault Systèmes’ acquisition of Intercim, specializing in the area of predictive analytics,

allows it to create an integrated solution particularly in the aerospace and defense

industry. While Dassault Systems continues to focus on product lifecycle management

(PLM) and state of the art 3-D visualization tools for intricate, digital manufacturing

processes, the combined value proposition of a comprehensive manufacturing operations

management and leading lifecycle management platform is poised to bring onboard a

large client base across discrete industries.

Best Practices Example: The successful integrated offering of PLM and manufacturing

operations management (MOM) propels Dassault Systèmes to gain a considerable

advantage over their competitors from a strategic and technological standpoint.

Criterion 6: Design

One of the key challenges for solution providers in this space is to adapt to the varying

requirements of individual customers across key discrete industries. In addition to custom

specific requirements, the diminishing workforce capabilities have created a pressing need

for the design of user-friendly platforms to allow customers to view relevant data while

ensuring that they are in control.

Using its Manufacturing Process Intelligence (MPI) application, Dassault Systèmes has

streamlined the collation of high-volume data from multiple plants into a data warehouse

from which customers can further derive key metrics on the production floor. Visual

representation of the data is made to be self-service. Customers can pick and choose key

performance indicators (KPIs) that are relevant to their role and industry. Furthermore,

the recent launch of its Executive Information Center dashboard, residing on top of its

manufacturing analytics solution, facilitates the display of enterprise analytics information

as intelligence, to provide decision support to virtually any desktop or mobile device. This

role-based dashboard allows for user-friendly, near real-time intelligence, both at the

enterprise or plant level, makes their offering hard to match.

Best Practices Example: The user-friendly interface allows diverse personnel across the



facility to customize their dashboard to monitor and validate key performance indicators,

such as line effectiveness, capacity requirements, utilization rates, and process efficiency.

Integrated communications and “dive deeper” capabilities provide the ability to take

actions upon the intelligence, providing additional value in the effectiveness of this

decision support tool.

Conclusion Dassault Systèmes’ proactive and innovative solution, “Apriso Mobility for Manufacturing,”

has brought a new dimension to their existing MOM solutions that are a necessity on the

production floor. Seamless compatibility with multiple mobile platforms, cost-effective

implementation using commercial off-the-shelf devices, and user-friendly role-based

dashboards are key attributes that will allow for greater acceptance across discrete

industries. Based on Frost & Sullivan’s independent analysis for “Mobility Applications in

Discrete Industries,” Dassault is recognized with the 2014 New Product Innovation

Leadership Award.

About Dassault Systèmes & DELMIA Dassault Systèmes, the 3DEXPERIENCE Company, serves 190,000 customers across 140

countries, providing virtual universes for sustainable innovation. Dassault Systèmes’

DELMIA brand offers products that connect the virtual and real worlds. As part of DELMIA,

the Apriso product portfolio helps manufacturers transform their global operations to

achieve and sustain operational excellence. Learn more at www.apriso.com, visit our blog

at apriso.com/blog, or follow us on Twitter at @Apriso.



Significance of New Product Innovation Leadership

Ultimately, growth in any organization depends upon continually introducing new products

to the market, and commercializing those products to the greatest extent possible. For

these dual goals to occur, a company must be best-in-class in three key areas:

understanding demand, nurturing the brand, differentiating from the competition. This

three-fold approach to delivering New Product Innovation Leadership is explored further

below.



Understanding New Product Innovation Leadership Ultimately, innovation is about finding a productive outlet for creativity – for translating

ideas into things people want to buy, and doing it over and over again. Even a very good

idea – or even a series of very good ideas –will amount to nothing without successful

implementation at each stage of development and commercialization. Creativity and

implementation are therefore two sides of the same coin, as explored further below.



Frost & Sullivan’s Global Research Platform Frost & Sullivan maintains more than 50 years in business and is a global research

organization of 1,800 analysts and consultants who monitor more than 300 industries and

250,000 companies. The Company’s research philosophy originates with the CEO’s 360

Degree Perspective, a holistic research methodology that encourages us to consider

growth challenges, and the solutions companies employ to solve them, from every angle.

This unique approach enables us to determine how best-in-class companies worldwide

manage growth, innovation and leadership. Based on the results of our research in new

product innovation leadership, Frost & Sullivan is proud to present the 2014 Global New

Product Innovation Leadership Award for Mobility Driven Manufacturing Operations

Management in Discrete Industries to Dassault Systèmes S.A.

Key Benchmarking Criteria For the New Product Innovation Leadership Award, we evaluated the total client

experience and strategy implementation excellence according to the criteria detailed

below.

Visionary Innovation

Criterion 1: Unmet Needs

Criterion 2: Use of Mega Trends


Criterion 4: Blue Ocean Strategy


Product Excellence

Criterion 1: Match to Needs

Criterion 2: Reliability and Quality



Criterion 5: Design

© Frost & Sullivan

The Intersection between Practices Awards

Research Methodology

Frost & Sullivan’s 360-degree research

methodology represents the analytical

rigor of our research process. It offers a

360-degree-view of industry challenges,

trends, and issues by integrating all 7 of

Frost & Sullivan's research methodologies.

Too often, companies make important

growth decisions based on a narrow

understanding of their environment,

leading to errors of both omission and

commission. Successful growth strategies

are founded on a thorough understanding

of market, technical, economic, financial,

customer, best practices, and demographic

analyses. The integration of these research

disciplines into the 360-degree

methodology provides an

platform for benchmarking industry players and for

in-class levels.

Decision Support Scorecard and Matrix

To support its evaluation of best practices ac

categories, Frost & Sullivan employs

This analytical tool compares companies’ per

criteria unique to each award category and

criterion. The relative weighting reflects current market conditions and illustrates the

associated importance of each criterion according to Frost & Sullivan.

research and consulting teams

criterion, and to assign ratings on that basis.

for nuances in performance evaluation

BEST PRACTICES RESEA

11 “We Accelerate Growth”

The Intersection between 360-Degree Research and Best

Research Methodology

degree research

methodology represents the analytical

process. It offers a

view of industry challenges,

trends, and issues by integrating all 7 of

Frost & Sullivan's research methodologies.

make important

growth decisions based on a narrow

understanding of their environment,

ading to errors of both omission and

uccessful growth strategies

are founded on a thorough understanding

of market, technical, economic, financial,

customer, best practices, and demographic

The integration of these research

degree research

evaluation

for benchmarking industry players and for identifying those performing at best

Scorecard and Matrix

To support its evaluation of best practices across multiple business performance

employs a customized Decision Support Scorecard and Matrix

analytical tool compares companies’ performance relative to each other

criteria unique to each award category and ranks importance by assigning weights to each

The relative weighting reflects current market conditions and illustrates the

associated importance of each criterion according to Frost & Sullivan. This tool

research and consulting teams to objectively analyze performance, according to

assign ratings on that basis. The tool follows a 10-point scale

in performance evaluation; ratings guidelines are illustrated below

360-DEGREE RESEARCH: SEETHE CHAOS


“We Accelerate Growth”

Research and Best

identifying those performing at best-

business performance

Scorecard and Matrix.

formance relative to each other. It features

ranks importance by assigning weights to each

The relative weighting reflects current market conditions and illustrates the

This tool allows our

, according to each

point scale that allows

below.

DEGREE RESEARCH: SEEING ORDER IN



Best Practice Award Analysis for Dassault Systèmes

Decision Support Scorecard: Visionary Innovation

The Decision Support Scorecard, shown below, includes all performance criteria listed on

page 7 and illustrates the relative importance of each criterion and the ratings for each

company under evaluation for the New Product Innovation Leadership Award. The

research team confirms the veracity of the model by ensuring that small changes to the

ratings for a specific criterion do not lead to a significant change in the overall relative

rankings of the companies.

Finally, to remain unbiased and to protect the interests of all organizations reviewed, we

have chosen to refer to the other key players in as Company 2 and Company 3.

DECISION SUPPORT SCORECARD NEW PRODUCT INNOVATION LEADERSHIP AWARD (ILLUSTRATIVE): VISIONARY INNOVATION

Measurement of 1–10 (1 = poor; 10 = excellent)

Award Criteria

Visionary Innovation Unmet Needs

Use of Mega

Trends

Pioneering Best

Practices

Blue Ocean

Strategy

Aspirational Ideals

Weighted Rating

Relative Weight (%) 20% 20% 20% 20% 20% 100%

Dassault Systèmes S.A 9.0 8.0 9.0 8.0 9.0 8.6

Company 2 8.0 8.0 7.0 7.0 8.0 7.6

Company 3 8.0 7.0 7.0 7.0 7.0 7.2

Criterion 1: Unmet Needs

Requirement: A clear understanding of customers’ desired outcomes, the products that currently help them achieve those outcomes, and where key gaps may exist

Criterion 2: Use of Mega Trends

Requirement: Ability to incorporate long-range, macro-level scenarios into strategic plans, thereby anticipating and preparing for multiple futures that could occur


Requirement: A nothing-ventured-nothing-gained approach to strategy implementation

that results in processes, tools, or activities that generate a consistent and repeatable

level of success.



Criterion 4: Blue Ocean Strategy

Requirement: Proven track record of creating new demand in an uncontested market

space, rendering the competition obsolete


Requirement: A willingness to look beyond the simple goal of generating a profit to embrace a more powerful ideal of bringing greater value to customers or the planet

Decision Support Scorecard: Product Excellence

DECISION SUPPORT SCORECARD FOR NEW PRODUCT INNOVATION LEADERSHIP AWARD (ILLUSTRATIVE): PRODUCT EXCELLENCE

Measurement of 1–10 (1 = poor; 10 = excellent)

Award Criteria

Product Excellence Match to Needs

Reliability and

Quality

Product/Service

Value

Positioning

Design

Weighted Rating

Relative Weight (%) 20% 20% 20% 20% 20% 100%

Dassault Systèmes S.A 8.0 9.0 9.0 9.0 9.0 8.8

Company 2 8.0 9.0 8.0 7.0 8.0 8.0

Company 3 7.0 8.0 7.0 7.0 8.0 7.4

Criterion 1: Match to Needs

Requirement: Customer needs directly influence and inspire a product’s design and

positioning

Criterion 2: Reliability and Quality

Requirement: The product consistently meets or exceeds customer expectations for

performance and length of service


Requirement: Products or services offer the best value for the price, compared to similar

offerings in the market


Requirement: The product or service delivers a unique, unmet need that competitors

cannot easily replicate or replace

Criterion 5: Design

Requirement: The product’s visual presentation makes it easy to use, and makes

customers happy to use it



Decision Support Matrix

Once all companies have been evaluated according to the Decision Support Scorecard,

analysts can then position the candidates on the matrix shown below, enabling them to

visualize which companies are truly breakthrough and which are not yet operating at best-

in-class levels.



Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices Our awards team follows a team 10-step process (illustrated below) to evaluate award

candidates and assess their fit with our best practice criteria. The reputation and integrity

of our awards process are based on close adherence to this process.

STEP OBJECTIVE KEY ACTIVITIES OUTPUT

1 Monitor, target, and screen

Identify award recipient candidates from around the globe

• Conduct in-depth industry research

• Identify emerging sectors • Scan multiple geographies

Pipeline of candidates who potentially meet all best-practice criteria

2 Perform 360-degree research

Perform comprehensive, 360-degree research on all candidates in the pipeline

• Interview thought leaders and industry practitioners

• Assess candidates’ fit with best-practice criteria

• Rank all candidates

Matrix positioning all candidates’ performance relative to one another

3

Invite thought leadership in best practices

Perform in-depth examination of all candidates

• Confirm best-practice criteria • Examine eligibility of all candidates

• Identify any information gaps

Detailed profiles of all ranked candidates

4

Initiate research director review

Conduct an unbiased evaluation of all candidate profiles

• Brainstorm ranking options • Invite multiple perspectives on candidates’ performance

• Update candidate profiles

Final prioritization of all eligible candidates and companion best-practice positioning paper

5

Assemble panel of industry experts

Present findings to an expert panel of industry thought leaders

• Share findings • Strengthen cases for candidate eligibility

• Prioritize candidates

Refined list of prioritized award candidates

6

Conduct global industry review

Build consensus on award candidates’ eligibility

• Hold global team meeting to review all candidates

• Pressure-test fit with criteria • Confirm inclusion of all eligible candidates

Final list of eligible award candidates, representing success stories worldwide

7 Perform quality check

Develop official award consideration materials

• Perform final performance benchmarking activities

• Write nominations • Perform quality review

High-quality, accurate, and creative presentation of nominees’ successes

8 Assemble

board of advisors

Finalize the selection of the best-practice award recipient

• Present candidates to a Board of Advisors

• Build consensus • Select winner

Decision on which company performs best against all best-practice criteria

9 Communicate recognition

Inform award recipient of award recognition

• Present award to the CEO • Inspire the organization for continued success

• Celebrate the recipient’s performance

Announcement of award and plan for how recipient can use the award to enhance the brand

10 Take strategic action

Share award news with stakeholders and customers

• Coordinate media outreach • Design a marketing plan • Assess award’s role in future strategic planning

Widespread awareness of recipient’s award status among investors, media personnel, and employees



Impact of New Product Innovation Leadership Award on Key Stakeholders The New Product Innovation Leadership Award recognizes Dassault Systèmes’

accomplishments for Mobility Driven Manufacturing Operations Management in Discrete

Industries. Unbiased, third-party recognition can help enhance credibility and brand value,

thereby supporting Dassault Systèmes’ standing in the market. By researching, ranking,

and recognizing those who define excellence in their respective endeavors, Frost &

Sullivan hopes to inspire and influence the following three constituencies:

Investors

Investors and shareholders always welcome

impartial third-party recognition. Similarly,

prospective investors and shareholders are

drawn to companies with a well-established

reputation for excellence. Unbiased validation

is a highly credible way to showcase an

organization worthy of investment.

Customers

Third-party validation can help assure

prospective customers of a company’s value

and reputation. It can also help lower the

level of risk that a customer may feel in

engaging for the first time with an

organization.

Employees

This Award represents the creativity and dedication of Dassault Systèmes’ executive team

and employees. Such public recognition can boost morale and inspire your team to

continue its pursuit of excellence in new product innovation leadership for Dassault.

About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth

and achieve best in class positions in growth, innovation and leadership. The company's

Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined

research and best practice models to drive the generation, evaluation and implementation

of powerful growth strategies. Frost & Sullivan leverages almost 50 years of experience in

partnering with Global 1000 companies, emerging businesses and the investment

community from 31 offices on six continents. To join our Growth Partnership, please visit

http://www.frost.com.

BEST PRACTICES LEVERAGE FOR GROWTH ACCELERATION

2014 Global Mobility Applications in Discrete Industries ...€¦ · transformation away from fixed devices to a new era of “Mobility for Manufacturing.” While demand for traditional

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