2013/14 Totnes Local Community Profile

2013/14 Totnes Local Community Profile

2013/14 Totnes Local Community Profile 2

www.dsfire.gov.uk

“By 2014, Devon and Somerset Fire and Rescue

Service (DSFRS) will be saving lives and limiting

the number of injuries from preventable fires and

accidents because people and communities in

Devon and Somerset will be making better

informed decisions about their safety and spending

their time in safer buildings.

When local, regional or national incidents do occur,

our emergency response teams will be even more

agile to deploy the skills and resources needed to

deal effectively and safely with the range of

challenges they face.

Our trained and qualified staff, our key partnerships

and the sustainable processes they operate, will be

responsive to a constantly changing environment

and will be recognised as examples of good

practice, as well as contributing to wider society

and the DSFRS reputation for organisational

excellence.”

Contents

Overview .................................................................................................. 3

Our strategy ............................................................................................ 4

Our behaviour and values ...................................................................... 4

Work with people, communities, businesses and partners to make Devon and

Somerset a safer place to live work and visit. ...................................... 5

Road Safety – the life shattering facts ............................................ 7

Map illustrating our areas of higher fire risk. ................................... 8

Prevention Activities ....................................................................... 9

Protection activities ...................................................................... 12

Respond to local, regional and national emergencies with the appropriate skill

and resources ....................................................................................... 13

Work hard to be an excellent organisation ......................................... 15

Incidents attended ........................................................................ 15

Deliberate Fire Reduction ............................................................. 15

Station Response Activity: ............................................................ 16

Glossary ................................................................................................ 19


www.dsfire.gov.uk

Overview

This is a plan for the local community. It

presents the local risks and the actions that

Devon & Somerset Fire & Rescue Service

(DSFRS) have planned to make the community

safer. Our actions are a combination based on

our core activities of prevention, protection and

emergency response all undertaken by the

people that are best suited for each activity.

Totnes Fire Station is located in Coronation Road

Totnes and covers, as well as the main town, the

surrounding Dartington, Harberton/ford, Tuckenhay

and Berry Pomeroy areas within South Devon. The

local Authority areas served are Devon County

Council and South Hams District Council. It covers

an area of approximately 142.87 square kilometres

and has a population of almost 15,501 people.

The Watch Manager has overall responsibility for

the station, which consists of a total of: 20

personnel (3 Watch Managers, 3 Crew Managers

and 14 Firefighters), 2 fire appliances and an

Incident Command Unit. The staff are also the main

asset in undertaking a range of Community Safety (CS)

activities that are primarily aimed at preventing fires and

deaths and injuries in fires.

The station area includes a mixture of demographics

ranging from social housing (many privately owned by

registered landlords) to exclusive private housing.

The Totnes area supports an extensive tourism and

leisure industry concentrated around the natural

geography of the South West coastline and the

Dartmoor National Park. The nearby Dart Estuary

attracts many boating enthusiasts. The area is home to a

range of risks, including major ‘A’ roads including the

A385, A381 and A384, the main rail link between

London and the South West of England and the private

South Devon Steam Railway. Outside of the town, the

area also contains extensive open fields and woodland,

which themselves can cause significant risks.

The area has a mixture of light industry and commerce.

It also includes a large rural area. Specific risks are

encountered with the span of demographics, they have

been identified as:

Light industry comprising of a substantial area covered by an industry based around engineering and its subsequent risks

Commercial/shopping town

Large Historic/listed town-centre

Aggro-Chemical Stores

Petroleum Storage

LPG Storage

Large expanses of rural areas, which during the ‘Hot Weather Period’ brings a heavy burden on the resources of the group

508 buildings to which fire safety legislation applies to including: Hospitals; Schools; Hotels and Shops

Transport Infrastructure – a degree of trunk and main roads running through the area bringing with it the normal hazards of road traffic accidents and an increased risk during the holiday period

Marine industrial including timber storage

The risks mentioned above will, in association with

the station performance, be the focus for the stated

actions within the plan.

Group Area Prevention and Protection profiles have

been created by the Community Risk Intelligence

Team to illustrate the risks in each of the 7 Group

Areas. These profiles draw on a wide range of data

sources including Fire incident data, demographic

information, as well as data from our partners, to

provide a framework for an intelligence led

approach to community safety activity across Devon

& Somerset. These will be the basis for targeting

our approach to community safety work. They will

be available to view, as they become available at:

http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurC

orporatePlan/LocalCommunityPlanning/Index.cfm?s

iteCategoryId=2&T1ID=10&T2ID=123&T3ID=183

WM Williams Retained

http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurCorporatePlan/LocalCommunityPlanning/Index.cfm?siteCategoryId=2&T1ID=10&T2ID=123&T3ID=183




www.dsfire.gov.uk

businesses

Devon

a safer place

visit

Work hard to be an

excellent organisation

national

appropriate and

resources

Our strategy

This plan is part of an integrated approach that delivers our strategy ‘Towards

2014’ at a local level. The strategy is our most important document and is

constructed around the three strategic principles shown below. To access the

strategy click here.

Our behaviour and values

High standards of behaviour are required and staff are expected to

demonstrate the nationally developed Core Values for the Fire and Rescue

Service. These values will impact on how we deliver the service in all roles

through the organisation.Our core values are:

To see our detailed Equality commitment and objectives, click here.

http://www.dsfire.gov.uk/plan

http://www.dsfire.gov.uk/AboutUs/EqualityandDiversity/Index.cfm?siteCategoryId=2&T1ID=14


www.dsfire.gov.uk

Work with people, communities, businesses and partners to make Devon and Somerset a safer place to live work and visit.

To understand how we can best use our public resources we analyse

community risk and identify who would benefit most from our services. This

makes sure we also remain as cost effective as possible and continue to

provide value for money.

To help us with our risk analysis we utilise a database (Experian MOSAIC)

that assists with identifying where those most at risk are likely to be situated.

This information helps us target our resources.

Over the next few pages we will show you how we calculate who is most at

risk and indicate the risk within this local area. A map is provided to easily

show this information.

The planned prevention and protection activities to reduce the level of risk are

highlighted to show how we are using public resources.

The technical part...how we identify high risk groups?

High risk groups and areas are identified by compilation of the data sources

described above, these are analysed and factors identified which indicate a level of

above average risk for Accidental Dwelling Fires. These are then compared against

the local populations across Devon & Somerset to give an overall picture of the Home

Safety risk for each of DSFRS’s 7 Group Areas. A high risk group is one with that is

identified as having a higher likelihood of having a dwelling fire, rather than likely to

experience a higher number of dwelling fires.

For example within a certain area, the population and expected number of dwelling

fires may be distributed as follows:

Group No of Households in area

Relative Likelihood

Index

Expected Number of Fires

Z 50 200 5

Y 200 100 10

X 500 50 12.5

In this case though both Groups X and Y would have higher numbers of dwelling

fires, due to their larger number of households, however they would not be

considered as high risk as those households in Group Z. The benefit in terms of the

number of incidents prevented by engagement with households in group Z is clearly

much larger (in theory one household in 10 would experience a dwelling fire) than in

the other two groups (X would see one in 40, Y one in 20).

Relative Likelihood Index (RLI)

The likelihood index is a score given to each group which gives the relative likelihood

of a household in a particular group experiencing a dwelling fire. A group with a risk of

fire that is exactly average would have a likelihood index score of 100. A score of

above 100 is indicative of an above average risk and a score of below 100 below

average risk. Put simply a higher likelihood index for a group means the risk to that

group is higher.


www.dsfire.gov.uk

Who has accidental dwelling fires?

Nearly 4500 accidental dwelling fires from the three year period 01/04/2007 to

31/03/2011 have been analysed to identify the highest risk social groups in

Devon. This enables targeting of these groups with appropriate home safety

activity, which may take the form of a Home Safety Visit, self assessment or

information and advice.

Type Code

Type Description No. of

Households

G32 Students and other transient singles in multi-let houses

3

G33 Transient singles, poorly supported by family and neighbours

49

G34 Students involved in college and university communities

5

M57 Old people in flats subsisting on welfare payments 45

M58 Less mobile older people requiring a degree of care 103

M59 People living in social accommodation designed for older people

93

N60 Tenants in social housing flats on estates at risk of serious social problems

2

N61 Childless tenants in social housing flats with modest social needs

50

N63 Multicultural tenants renting flats in areas of social housing

0

N64 Diverse homesharers renting small flats in densely populated areas

0

N66 Childless, low income tenants in high rise flats 0

O69 Vulnerable young parents needing substantial state support

4

Total Premises 354

Who has the Road Traffic Collisions (RTCs)?

Over 30,000 Road Traffic Collisions from the five year period 2006-2010 have

been analysed to identify the highest risk social groups in Devon and Somerset.

This enables targeting of these groups with appropriate road safety activity,

which may take the form of an organised Road Safety Event or a road safety

campaign at congregation points within a particular area.

Type Code

Type Description No. of

Households

I39 Young owners and private renters in inner city terraces 0

I40 Multi-ethnic communities in newer suburbs away from the inner city

0

I41 Renters of older terraces in ethnically diverse communities 0

I42 South Asian communities experiencing social deprivation 0

I43 Older town centre terraces with transient, single populations

57

I44 Low income families occupying poor quality older terraces 9

K48 Middle aged couples and families in right-to-buy homes 340

K49 Low income older couples long established in former council estates

37

K50 Older families in low value housing in traditional industrial areas

21

K51 Often indebted families living in low rise estates 124

O67 Older tenants on low rise social housing estates where jobs are scarce

22

O68 Families with varied structures living on low rise social housing estates

9

O69 Vulnerable young parents needing substantial state support

4

Total High Risk Households 623


www.dsfire.gov.uk

Road safety prevention activity DSFRS is at the forefront of road safety campaigning. We attend too many incidents and too many of those involving young drivers. We work with our partner agencies such as the police, ambulance and local authorities to get the message across in the most effective way. DSFRS has specialist road safety educational vehicles, educational events and special educational road shows all aiming to reduce the amount of people killed or seriously injured on our roads. When our preventative measures aren't enough, we are always ready to attend incidents and provide the best emergency service to those that need us.

Road Safety – the life shattering facts

DSFRS has a major role in providing rescue and prevention services for Road Traffic

Collisions (RTCs).

In 2010 65 people were killed with an additional 557 people being seriously injured as

the result of a Road Traffic Collision (RTC) on the roads of Devon and Somerset.

Aside from the obvious impact on RTC victims and their families, there are vast

financial costs on the society at large as the result of an RTC. To this end RTC’s cost

Devon and Somerset an estimated £291million every year (Dep. for Transport).

Those at highest risk of having a RTC lie within the age group of 17-24 and they often

happen on the fast, major routes that run through the two counties. Additionally, a

disproportionately high 25% of all Killed or Seriously Injured (KSI) RTC’s within Devon

and Somerset involve a motorcycle of some sort. Therefore it is important for DSFRS

to target any community safety activity towards those high risk groups to ensure the

most efficient use of resources.


www.dsfire.gov.uk

Map illustrating our areas of higher fire risk.


www.dsfire.gov.uk

Prevention Activities

Our prevention activities are those we undertake to try and stop an emergency happening in the first place. These are targeted based on our community risk profiles,

operational intelligence and where our partners and members of our communities request and it is in line with our local identified need. The prevention activities we

will undertake in this local area are:

Name Description Number of events for

Totnes Further Information

Community Action Day

A Multi Agency day of action involving Fire Service personnel this event can be a fun day or enforcement day involving watches or individuals.

This event can also include station open days. 1

Station Visit Any occasion when a group of individuals, members of public or

organised groups visit a station for general interest during which a community safety message is delivered.

0 There are currently no station visits scheduled

Community use of Service Premises

An event where by any member of the community or group use the service premises as a meeting place for a formal or informal meeting this

can also include partner agencies using any service premises. 2

Presentation to Groups/Community

Engagement

Any time spent presenting information on behalf or attending on behalf of the service, this could include PACT Meetings, Safer Communities,

Residents committees or any community forums. 0

There are currently no presentations to community groups scheduled

Hot Strike Following an incident, operational crews will deliver fire safety leaflets to

neighbouring properties. 100%

Our target will be to carry out a hot strike at all property fires and on other occasions where there

is opportunity

RTC Reduction & Road Safety Advice

Any event designed to reduce the number of casualties in Road Traffic Collisions and anti - social driving this can include all road safety

initiatives such as speed watch and drive safe. 0

There are no specific events planned for the Totnes area, however 25 events are scheduled to

take place across the South Devon Area

Unwanted Call Reduction (Domestic)

Any activity that includes reduction in hoax calls from a domestic premises or by individuals causing response to domestic premises.

0 No targets have been set for this activity but the

Service will respond to local need

Fire Investigation Any time spent investigating a cause of fire at the fire ground or time writing reports as a result of a request from Fire investigators or any

partner agency such as the Police. 100%

A target has not been set for Fire Investigation. However any fires that require fire investigation in

the Totnes area will be investigated.

Junior Life Skills

A Multi Agency Key Stage 2 event held at a suitable location in the area or in various locations over a period of up to 2 weeks. Usually lead by the

Council or Police. Fire Service personnel present various inputs which can include the chip pan demo or any other prevention equipment.

0 There are no specific events planned for the

Totnes area, however 7 events are scheduled to take place across the South Devon Area

Nursery / Pre-school

Event held at a nursery or pre school for children up to the age of five years. Bespoke to individual needs using up to 2 personnel given to an

audience size that is dependant upon the schools requirement. 0

No targets have been set for this activity but the Service will respond to local need

Key Stage I Delivery by Fire Service Personnel of KS I Package in a school

environment delivered by up to 2 personnel ideally to an audience of approximately 40 children.

8


www.dsfire.gov.uk



Key Stage II Delivery by Fire Service Personnel of KS II Package in a school

environment delivered by up to 2 personnel ideally to an audience of approximately 40 children.

8

Key Stage III

Delivery by Fire Service Personnel of KS III Package in a school environment delivered by up to 2 personnel can be delivered to an

audience of up to a year group size depending upon school requirements.



Key Stage IV

Delivery by Fire Service Personnel of KS IV Package in a school environment delivered by up to 2 personnel can be delivered to an

audience of up to a year group size depending upon school requirements. Can include RTC reduction education.

1

Learn to Live / Contract for Life

A formal multi agency event aimed at sixth form students and in some cases young people aged between 15 and 21. The event is led by council

and police but involves fire service personnel in the running and presentation of the event. Events are usually day long events with two

sessions per day and can be up to a week long

0

There are no Learn to Live events scheduled to take place in Totnes, however there are 7 events planned for South Devon which young people of

South Devon would be able to attend

Cadet Schemes This activity includes 999/Fire/Community Cadets or any joint emergency

services cadet group. Regular attendance by a group of young people who attend the fire station or service premises.

6

Youth Engagement (inc Dof E / Scouts/

Soccer safe)

Where a group of young people receive a structured input over a period of time. More than one session is arranged and includes Scouts Badge,

D of E and Brownies / Guides 0


CYP Activity (inc Phoenix,

Firesetters, Firebreak)

Any time spent working with Children and Young People on behalf of the service delivering Fire Service packages to reduce offending this includes

Phoenix, Firesetters, Firebreak. 0


Support local campaign

Any event that involves fire service personnel delivering a fire prevention message in reaction to a local need. This could be in partnership with any local agency or organisation. An example being a prevention event as the

result of a local risk or reacting to local incidents.

1

Community Safety Campaign

Any event including presentation of Community Fire Safety information tailored towards a specific message or group (i.e., BBQ safety / Boat

safety / Caravan / Camping / Extreme weather, etc.)

0 No targets have been set for this activity but the

Service will respond to local need

HFSV

Standard HFSV will be carried out where a partner agency has referred a member of our community whom is in one of the identified "at risk" groups. The group risk profile can be found at www.dsfire.gov.uk

100% Our target will be to complete 100% of referrals

received in the Totnes area within the centrally set timescales

http://www.dsfire.gov.uk/


www.dsfire.gov.uk



Rural Safety

For 2013/14 Community Safety SHQ will be producing a ‘Rural Engagement and Risk Reduction Strategy’ and training a central team of advocates who can be commissioned by groups to deliver this activity.

This will include activity such as farms talks, attending agricultural events and trade markets, attending young farmers events and campaigns

targeted specifically at rural risks.



Job Centre Plus

DSFRS have entered into partnership with Jobcentre Plus (JCP) in Devon and Somerset, too create a program to help get 18 24yrs claiming Jobseekers Allowance get back into employment, education or training. It

specifically aims to target those young people that are long term Jobseekers Allowance claimants. It aims to raise attendee’s self-

esteem/confidence, while giving them an understanding and experience of discipline, team building and too improve their communication skills. To

help make these young people more employable and give them the motivation to get back into employment, education or training.


Ashburton area, however 6 events are scheduled to take place across the South Devon Area

Deliberate Fire Reduction Activities

There are a number of Deliberate Fire Reduction Activities, relating to media, refuse clearance, car clear, swaling, arson reduction audit,

garages, outbuildings, sheds, campaigns, agricultural and unoccupied buildings. Some may be more relevant to your area than others

1

The Honest Truth

In partnership with local authority, Police, Devon Road Safety and driving instructors / schools. The honest truth is a road safety educational campaign aimed at new drivers and facilitated by approved driving

instructors

There are no specific events planned for the


Review Local Resilience Plans

To review the content of parish/town community resilience and emergency plans to identify where DSFRS can contribute to Community Safety; providing services in relation to flooding and other emergencies.

No targets have been set for this activity as local

plans will be regularly reviewed


www.dsfire.gov.uk

Protection activities

Our protection activities are those we undertake to ensure people are protected from fire in public buildings and those we work in and visit. The protection activities we

will undertake in this local area are:



FSA

A Fire Safety Audit allows our staff to complete a detailed assessment of premises against the requirements of the Fire Safety Order. For a Fire

Safety Audit, the inspector could spend several hours at the premises. If a Fire Safety Audit were to uncover minor fire safety deficiencies, an

informal notification would be issued: typically, this would comprise an Action Plan or a letter detailing the deficiencies. If a Fire Safety Audit were to uncover serious fire safety deficiencies, a formal notification would be issued: a formal notification could comprise a legal notice

(Enforcement, Prohibition or Alterations) or a referral for prosecution.

0 No targets have been set for fire safety audits as

these arise as a result of a fire safety check.

FSC

A Fire Safety Check allows our staff to conduct a simple check of fire safety standards in a premises, and to identify if a more detailed fire

safety audit needs to be carried out. For a Fire Safety Check, the inspector would typically spend 20-30 minutes at the premises. If a Fire

Safety Check were to highlight fire safety deficiencies, the premises would be referred to the Group Support Team so that a Fire Safety Audit

could be completed.

33

Compliance Visit

A compliance visit is where advice is given to an individual business or businessman. This known as a ‘light touch’, and satisfies DSFRS’s

obligations under the Regulators’ Compliance Code. This approach is normally used when there are minor fire safety issues,

or where an officer has been approached for advice by a responsible person in course of other duties. DSFRS do not routinely carryout visits to businesses to give advice, however DSFRS will always give guidance

on where to find advice.



Compliance Event

Compliance events are designed to assist businesses to comply with the Regulatory (Fire Safety) Order 2005. DSFRS identify business

communities in their area and invite them to a compliance event tailored to suit their business profile. In addition to presentations given by

DSFRS, compliance events include opportunities to ask questions and get answers from fire safety officers on any fire safety related matter.

1

Special Event Fire Safety Check

To be used when a Special Event Fire Safety Check of a premises is being carried. ‘Special Events’ include: festivals; agricultural shows; any other event at which temporary premises structures are being used and

large numbers of people are likely to be present.




www.dsfire.gov.uk

Respond to local, regional and national emergencies

with the appropriate skill and resources

The local station has the following resources.

The crew of this station provide a response to the area shown opposite. The

crew will also provide support outside of this area for serious incidents and

when needed to provide additional cover for another area.

The lower map shows those areas which are suspectable to flooding.

Appliances:

2 x Fire Appliance

1 x Incident Command Vehicle

Establishment:

0 X Wholetime

20 X Retained


www.dsfire.gov.uk

The upper map shows the area within which the crew can attend within the first ten

minutes from the call being recieved by our emergency call centre in green and that

within fifteen minutes in blue.

The lower map shows the areas within 3 (green), 5 (orange) and 7 (red) minutes

drivetime of the fire station to support the locations our retained firefighters can

respond from.


www.dsfire.gov.uk

Work hard to be an excellent organisation A key part of being an excellent organisation is understanding your performance. The activity information for this local community area is shown in the tables below.

Incidents attended (within station area)

Deliberate Fire Reduction

Deliberate fires currently account for approximately 40% of all the fires we attend throughout Devon and Somerset. Not only does this impact upon many areas of

our organisation but it can leave visible scars in your communities for long periods of time.

These fires are, without doubt, unnecessary and preventable and we are committed to sustaining long term reductions, not just with all fires we attend but

especially those which are started deliberately. Our findings from reviewing this area of our service delivery have resulted in a new approach to identifying

problems, dealing with the issues, evidencing the work we do and reviewing the impact our actions have.

We would very much like you to share with us any concerns you have in communities relating to deliberate fires; no matter how big or small they are. It is

important for us to know about fires we may have not attended, enabling us to provide a measured and appropriate response. We can be contacted at:

deliberatefires@dsfire.gov.uk so please let us know your thoughts and give us the chance to make a difference. Alternatively, for advice go to: www.dsfire.gov.uk

and click on ‘Your Safety’ then ‘Deliberate Fires’. You can also anonymously phone Crimestoppers on 0800 555 111.

mailto:deliberatefires@dsfire.gov.uk



www.dsfire.gov.uk

Station Response Activity:

Station Demand 2007-2012 (Hour of day)

*Incidents in station area, not including false alarms or co-responding

Station Demand 2007-2012 (Month of the year)

*Incidents in station area, not including false alarms or co-responding


www.dsfire.gov.uk

Every Second Counts To improve our emergency response performance we are undertaking an initiative called every second counts.

One of the core values of DSFRs is “Improvement”. We set ourselves the

objective to look to do better at all that we do for our communities. As can be

seen, one of the crucial issues is how quickly and safely our fire crews respond to

an emergency.

Whilst there are things that the community can do to help us achieve this, such

as not parking on double yellow lines which can block the route for the fire

engine, we also know that we can do better. We know that by improving our

response times across Devon and Somerset by one minute, then one life would

be saved in a fire every five years. The map below shows the difference one

minute makes to the range that the fire engine has in reaching a fire within the

first crucial ten minutes.

For Totnes community this equates to an additional 996 dwellings

benefitting from this quicker response.

Increasing traffic and revised road layouts do not help our response

times within the community, therefore we recognise that we should do

all that we can to help ourselves. All of our stations are taking part in a

scheme to review their response procedures.

Our campaign, known as “Every Second Counts”, is aimed mainly at

our On Call stations and encourages the firefighting teams to develop

their own ideas for being quicker. These range from simple things such

as knowing where their car keys are so they are not delayed when

driving to the station once we receive a 999 call, to the way that they

organise their fire kit in their fire stations.

DSFRS will share the best tips from each of our stations across the

service so that we can learn from the ideas and best practice that your

community firefighters have for improving their response times.


www.dsfire.gov.uk

Data and intelligence led activity

Group Area Prevention and Protection profiles have been created by the Community

Risk Intelligence Team to illustrate the risks in each of the 7 Group Areas. These

profiles draw on a wide range of data sources, as shown below, including Fire

incident data, demographic information, as well as data from our partners, to provide

a framework for an intelligence led approach to community safety activity across

Devon & Somerset. These will be the basis for targeting our approach to community

safety work. They will be available to view, as they become available at:

http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurCorporatePlan/LocalCommunityPla

nning/Index.cfm?siteCategoryId=2&T1ID=10&T2ID=123&T3ID=183

How this information can be used

This risk profile is designed to help intelligence led planning and delivery of

community safety activity. The document contains an assessment of the

domestic risks within a Group area and highlights those groups within the

community most at risk.

The figure below shows the risk profile supporting all phases of the Planning

and Delivery of Community Safety Activity.

Although we use this information to ascertain the groups in our communities that are more likely to have fires, we still encourage all members of

our communities to ensure that they are as safe as practicable. For more information please go to: www.dsfire.gov.uk.





www.dsfire.gov.uk

Glossary About the Highest risk Mosaic groups

G32 – Students and other transient singles in multi-let houses

Mosaic Profiling Info – This Type is most likely to rent flats and divided houses from

private landlords. Few people have families living locally and their relationship with

their local communities is often transitory.

G33 – Transient singles, poorly supported by family and neighbours

Mosaic Profiling Info – This Type contains many poorly qualified, transient young

people living in poor quality accommodation close to the centres of seaside towns or

major service centres. Many are not in employment, education or training (NEETS).

Residents tend to have shallow roots in the community in which they live. Many have

serious social needs. For various reasons they are often reluctant for the state to

become involved in addressing them.

G34 – Students involved in college and university communities

Mosaic Profile Info – This group is characterised by halls of residence and other

institutional settings in which university students tend to live. Beside halls of residence,

this Type may include college and modern flats, purpose-built by private landlords to

cater for the needs of the student market. Whilst many residents will live in

accommodation which is provided by the university, a minority will rent from private

landlords. Tenants, especially foreign students, are likely to be poorly informed about

their legal rights and can easily be taken advantage of by unscrupulous landlords and

their agents. It cannot be assumed that fire and safety regulations will be complied

with.

M57 – Old people in flats subsisting on welfare payments

Mosaic Profile Info - This Type contains a mix of pensioners and young people living in

small flats in mid and high rise developments which they rent from local councils and

housing associations. Most of these residents have very low incomes and many of

them live in “hard to let” accommodation in large municipal estates. Community

development is often an important focus of activities of social services departments.

M58 – Less mobile older people requiring a degree of care

Mosaic Profiling Info - In this Type, it is common to find very elderly people living in

small private courts specially designed for their needs, as well as in sheltered

accommodation provided by the local authority or in nursing homes. Most of this

population is 75 years of age or older. Many of them have lost a partner, had a fall or

begun to suffer from a degenerative illness which now makes it difficult for them to

maintain the private homes and gardens, which many of them, until recently, retained

the ownership. The accommodation they are now in may take the form of a self

contained flat, in some cases supported by a warden, or a separate room in old

people's accommodation reliant on the services of a common kitchen.

M59 – People living in social accommodation designed for older people

Mosaic Profile Info - This Type consists mostly of very low income single pensioners

who live in small developments of flats, bungalows and terraced housing amidst more

extensive neighbourhoods of council housing. Some of their homes are purpose built

but without providing dedicated warden services. Others live in homes which are

unsuitable for occupation by families.

N60 – Tenants in social housing flats on estates at risk of serious social

problems

Mosaic Profiling Info - This Type contains large numbers of low income workers who

live in small flats and purpose built mid rise blocks which they rent from the local

council or other social landlords. These are homes for young single people and

childless co-habitees, single parents and young co-habiting partners, perhaps with a

young child.

N61 – Childless tenants in social housing flats

Mosaic Profiling Info - This Type contains people who mostly exist on low incomes and

who rent homes in small blocks of flats from the local council or from a housing

association. Residents are typically young single people, co-habitees or parents with


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perhaps just one young child. They may have been offered a small flat by the council

or a local housing association which is not suitable for families with children or is

otherwise hard to let.

N63 – Multicultural tenants renting flats with modest social needs

Mosaic Profiling Info - This Type contains large numbers of people from minority ethnic

groups who rent their homes from local councils or housing associations. These homes

typically take the form of small flats in modern, low rise, purpose built developments.

Although these neighbourhoods tend to have high scores on indices of multiple

deprivation, they accommodate quite a broad mix of occupational groups as well as

ethnic origins.

N64 – Diverse homesharers renting small flats in densely populated areas

Mosaic Profiling Info - This Type contains substantial numbers of single people from

minority ethnic groups, some with small children. They rent small, purpose-built flats in

estates of high rise developments, normally from a council or housing association but

in some cases from private landlords. These neighbourhoods are ones of ethnic

diversity. Residents are typically in their 30s, 40s and 50s, although there are few

pensioners. Most of these developments take the form of small blocks of council flats

set in relatively small estates and in close proximity to much more mixed styles of

housing. A common feature of these neighbourhoods is that they accommodate people

who would find it extremely difficult to afford a place of their own in the open market. As

a result of housing pressures, many of these flats, though small, are occupied by more

people than they should be, with any spare rooms tending to be sublet to family

members or strangers.

N66 – Childless, low income tenants in high rise flats

Mosaic Profiling Info - This Type contains people who live in high rise blocks of socially

owned housing. Most are young, single people without children. This Type, as a result,

has become one which is now characterised by extreme levels of social deprivation. It

contains some of the highest concentrations of neighbourhoods reliant on the state and

which few commercial organisations want to promote their services to.

O69 – Vulnerable young parents needing substantial state support

Mosaic Profiling Info - This Type has a high concentration of young parents with pre-

school age children who have been given priority for social housing and live in some of

the least desirable council estates. Many of the country's most vulnerable young

children live in these neighbourhoods. Very few tenants have exercised their right-to-

buy.

Definitions of Incidents Types

Primary Fires

“Primary” fires include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues, or fires attended by five or more appliances. Secondary Fires “Secondary” fires are the majority of outdoor fires including grassland and refuse fires. They also include fires in derelict buildings. Chimney fires Chimney fires are any fire in an occupied building where the fire was confined within the chimney structure (and did not involve casualties or rescues or attendance by five or more appliances). False Alarms A false alarm is defined as an event in which the fire and rescue service believes they are called to a reportable fire and then find there is no such incident. Automatic Fire Alarms (AFA) This is a call initiated from and automatic fire alarm system where the Fire and Rescue Service attended but the actuation of the alarm was not the result of a fire. False Alarm Good Intent (FAGI) This is a call made in good faith where it was felt that the Fire and Rescue Service were needed to attend and emergency incident.


www.dsfire.gov.uk

Malicious False Alarm (MFA) This is a call made with the intention of getting the Fire and Rescue Service to attend when there was no emergency incident. Co-responding Co-responders are Fire Service personnel that, whilst on call, provide emergency medical assistance, in areas that have been identified as having a greater need for ambulance cover. The aim of a co-responder team is to preserve life until the arrival of the local ambulance service, and they have additional skills in order for them to undertake this role. Special Service Call (SSC) Any non –fire related incident requiring the attendance of the Fire and Rescue Service to render humanitarian service or to prevent/mitigate damage to property or the environment. Examples include attendance at road traffic collisions, chemical incidents, water rescue etc…. Road Traffic Collision (RTC) These are Special Service Calls and Incidents that mainly involve the collision of 1 or more motor vehicle, that require an attendance by the Fire and Rescue Service. They include incidents where our services were not required, where we provided a service (assisted) and where persons were extricated from vehicles.

How we calculated the Response Activity Class

In order to assess the response activity* each station is grouped as follows: RDS 1

pump, RDS 2 pump, WDS 1 pump, WDS 2 pump, WDS/RDS 2 pump, WDS/RDS 3

pump The mean average of 5 years incident data was then calculated for 1 pump RDS

& 1 pump WDS stations. To be classified as a Low Activity Station (LAS) the number of

incidents had to be a minimum of 25% below the mean average for that group. To be

classified as a High Activity Station the number of incidents had to be at least double

the LAS for that group. For 2 pump stations the calculation was based on a multiplier of

the above: e.g. 2 pump WDS double 1 pump WDS incidents. For 3 pump stations the

calculation was based on combining the classification of the relevant numbers of

WDS/RDS*Incidents not included, false alarms and co-responders.


www.dsfire.gov.uk

For more information please visit www.dsfire.gov.uk/yoursafety 2013/14 Version 1.0 Public

http://www.dsfire.gov.uk/yoursafety

2013/14 Totnes Local Community Profile

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