2013 District 13 - A proficiency based approach to Information Technology (Flotilla Version)

District 13 Conference – February 2013

Using technology

to support our members &

missions

MembersInnovationProficiency

Supporting members & missions = seeing

technology as a toolbox

The toolbox…

What’s in your toolbox?

email account

AUXLMS y/n/?

pc/mac/…

AUXOFFICER/Member Zone login y/n/?

smartphone y/n/?

tablet y/n/?

online 7029/7028 y/n/?

skills base y/n/?

1

2

3

4

5

6

7

8

What we learned at the February 2013 District

Meeting

email account1

Please note, for member privacy some personal and corporate URLs are obscured

Many 100% have email

pc/mac/…2

Both

PC

Mac

AUXOFFICER/Member Zone login y/n/?

3

90% + Yes!

YES

NO

online 7029/7028 y/n/?4

90% + Yes!

YES

NO

smartphone y/n/?5

60/40 Yes!YES

NO

tablet y/n/?6

50/50YES

NO

skills base y/n/?7

60/40 with very little promotion

YES

NO

?

AUXLMS y/n/?8

40% yes in only 6-weeksYES

NO

?

The power exists in the tools

we use together…

…our shared proficiency

D13 technology proficiency model

Member proficiency:What we want assure each member knows via training,

workshops, etc.

Elected/Appointed leadership proficiency:What we want to assure each leader knows via training,

workshops, etc.

Advanced (role based) proficiency:What we want to work/train to assure specific members

know based on role

Helping you and your members reach

proficiency with tools through trainingis our objective

Helping you and your members reach

proficiency with tools through trainingis our objective

AuxDATA

AuxINFO

AuxLMS

POMS

AuxDirectory

National Web

WOW pushbutton websites

Online Forms 7029/7028/++

NTC

Online Classroom

AIMS/Everbridge

Skills Bank

Personal Email

Collaboration

Remote conf.

Social networks

Coast Guard Supported

Aux Supported Member Solutions

AOM ….

TheUSCG/AUX“formal”toolkit

Member proficiency• Member items

Leader (elected/staff) proficiency• Leader items

Advanced proficiency• Advanced role items

MZLogin

Application name

http://Application URLMember

Proficiency

Application

ApplicationImage

What proficiency looks like

Login typeURL Shown when members

have a proficiency expectation

What we’ll review for each tool

Section 1: The Basic Toolkit

Member proficiency• Get a login• Search/Look up another

member• Verify personal record and

make changes via online 7028

Leader (elected/staff) proficiency• Search leadership & staff by

role• Search by qualification• Search by state/zip• Capture an email list• Understand when to use the

skills base

Advanced proficiency• None additional

MZLogin

AuxDirectory/AuxOfficer

https://auxofficer.cgaux.orgMe

mber

Profi

ciency

Member proficiency• Ability to update using online

7028• Maintain accurate member

info including skills bank

Leader (elected/staff) proficiency• Promote use/update

Advanced proficiency• IS Staff – Dashboard

MZLogin

Online 7028: Change of Member Info

https://auxofficer.cgaux.org/auxoff/Signin_7028.php Member

Proficiency

Member proficiency• Log hours using online 7029• Do it every month

Leader (elected/staff) proficiency• Promote time reporting

Advanced proficiency• IS Staff – Understand

dashboard• IS Staff – No more than one

week backlog of entry into AUXDATA of the 7029 data

MZLogin

Online 7029: Member Activity

http://webforms.cgaux.orgMember

Proficiency

Member proficiency• One stop shop for Q&A

Leader (elected/staff) proficiency• As above• OPSEC issues

AUX Help Desk

http://help.cgaux.orgNOLogin

Member

Proficiency

Online training preface…

AuxLMSCoast Guard managed AUX

courses and testing + access to Gold Side courses and testing

Aux Online ClassroomAUX managed AUX courses

Aux National Testing CenterAUX managed online testing

Courses

Tests

Courses & Tests

Member proficiency• Ability to login• Ability to take courses

Leader (elected/staff) proficiency• Promote online learning

Advanced proficiency• None

Auxiliary Online Classroom

MZLogin http://classroom.cgaux.org

Member

Proficiency

Member proficiency• Ability to login• Ability to take a test• Understand difference

between NTC and AuxLMS

Leader (elected/staff) proficiency• Promote online testing• Explain difference between

NTC & AuxLMS

Advanced proficiency• None – results reported

automatically

MZLogin

Auxiliary National Testing Center

http://ntc.cgaux.orgMember

Proficiency

Member proficiency• Gain & maintain login• Take mandated training• Understand additional oppty.

Leader (elected/staff) proficiency• Promote mandated training

Advanced proficiency• None results reported

automatically

Auxiliary Learning Management System

Unique

Login https://auxlearning.uscg.milMember

Proficiency

Member proficiency• If needed, take online FEMA

IS courses• Submit course completion

certificates as directed for entry into your member record (consult your leadership for details).

Leader (elected/staff) proficiency• Assure members understand

FEMA ISP test results must be submitted to the Auxiliary for entry.

Advanced proficiency• None

FEMA Independent Study Program

Unique

Login http://training.fema.gov/IS/NIMS.aspMember

Proficiency

Member proficiency• Understand system exists -

receive and act on messages

Leader (elected/staff) proficiency• Assist with member

understanding of AIMS

Advanced proficiency• District Sr. leadership/staff

understand use and policy• District Everbridge admin –

Sync with AuxData

Everbridge/AIMS

Unique

Login

Member

Proficiency

Section 2: The Advanced Toolkit

Member proficiency• Facility owners & operators

are required to use the system for orders

Leader (elected/staff) proficiency• None additional

Advanced proficiency• OP Staff – manage orders via

AOM• AV Staff – manage orders via

AOM• ASC/AUC – work with

AUXLOs/OIA to manage order approval & reimbursement tasks

Auxiliary Order Management

http://ordermgmt.uscg.govUnique

Login

Some Members

Proficiency

Member proficiency• None required

Leader (elected/staff) proficiency• Basic familiarity• Basic ability to self serve

Advanced proficiency• IS Staff – Fully trained in

AUXINFO

NOLogin

AUXINFO

https://www.auxinfo.uscg.gov


Leader (elected/staff) proficiency• Basic familiarity• Know what reports to request

of IS staff• You may request a read only

account

Advanced proficiency• IS Staff – Fully trained in

AUXDATA

Unique

Login

AUXDATA

http://auxdata.uscg.gov


Leader (elected/staff) proficiency• None required

Advanced proficiency• PE officer/Instructors

– list classes

National PE Database

http://wow.uscgaux.info/WOW_signin.php?pe=TRUE

MZLogin


Leader (elected/staff) proficiency• Leaders promote skill entry via

online 7028• Useful at the District level

Advanced proficiency• ASC/AUC – able to use at

request of the gold side• ASC/AUC – work to provide

access to AUXLO

MZLogin

Skills Bank Dashboard

http://auxofficer.cgaux.org/skills_bank


Leader (elected/staff) proficiency• Ability to post to your WOW

site area

Advanced proficiency• CS Staff – Ability to setup and

manage a WOW site• CS Staff – Ability to meet web

policy and maintain approval of unit site

WOW: Pushbutton Websites

MZLogin http://wow.uscgaux.info

“Informal” toolkitcollaboration

Member proficiency• Unique email account for

every member (no shared accounts)

• Care in use of Aux signature• Responsible use of email with

shipmates & others (Core Values)

Leader (elected/staff) proficiency• Additional care in use of Aux

signature• Understanding how to

contribute value in email chains

Advanced proficiency• None additional

Our personal email accounts

Member

Proficiency

Our personal email accounts & D13 aliases

D13 Aliases: Every D13 district staff officer has an alias in the form of [email protected]. We swap the targets when offices change. This gives folks an easy to remember address for each officer.


Leader (elected/staff) proficiency• Understand the benefits of

document collaboration• Google Drive (was Docs) for

District

Advanced proficiency (examples)• Use of collaboration for

scheduling• Use of collaboration for PB

Recommendation: Document collaboration

Demo: Google DriveSchedule an event

Work on a document

NewSharingRevision historyReal time collaboration

Document Storage: District level > District site

Member proficiency• Awareness

Leader (elected/staff) proficiency• District: Manage your

documents/content

Advanced proficiency (examples)• As above

Member

Proficiency

Google Calendar

Member proficiency• Awareness

Leader (elected/staff) proficiency• Manage calendars

Advanced proficiency (examples)• As above

Member

Proficiency


Leader (elected/staff) proficiency• Find a service and try it

Advanced proficiency• …

Recommendation: Online conferencing

Keep itsimple…

Free audio conferencing

The future

MZLogin

Growth of the Auxiliary IT Architecture• Member zone login• More mission reporting “forms” online• Direct entry – IS officers check rather

than enter data into AUXDATA

Simplicity of use• One National website logically

organized• National documents organized and

maintained for currency• More interactive and video based

training• Clearer member communications

Continued consumerization of IT• More members with advanced plug-

and-play devices• Real video “presence”• More mobile applications

Participation resultsThe following slides detail the feedback from the assessment at our Feb 2013

District 13 Meeting


Online 7028

Online 7029





Everbridge

15

23

6

13

27

14

24

8

13

6

13

5

6

23

4

12

10

4

13

2

4

7

2

1

2

5

4

7

2

15

4

4

10

16

0%

20%

40%

60%

80%

100%

February 2013 District meeting session survey results:Tell us the percentage of your membership currently meeting the member proficiency level, as described in the presentation, for each of the following:

Please note, this is an informal survey of a small audience. Results should be considered as directional only.

February 2013 District meeting session survey results:Tell us if you feel proficient to the elected/staff leadership level, as described in the presentation.


Online 7028

Online 7029





Everbridge

AuxDATA

AuxINFO

WOW

23%

21%

8%

24%

46%

36%

49%

39%

40%

38%

42%

73%

49%

88%

11%

29%

52%

24%

14%

48%

56%

6%

31%

5%

65%

24%

12%

27%

47%

13%

5%

53%

No

Somewhat

Yes


Priority: 1 or 2

Priority: 3 or 4

Priority: 5-11

AuxDirectory/AuxOfficer 14 3 2Online 7028 4 4 11Online 7029 13 0 5

Auxiliary Order Management 2 5 10Auxiliary Online Classroom 2 6 10

Auxiliary National Testing Center 4 6 8Auxiliary Learning Management System 2 5 9

Everbridge 0 2 12AuxDATA 1 4 9AuxINFO 0 2 10

WOW 0 1 12

February 2013 District meeting session survey results:Training priority ranking (count of rankings)


2013 District 13 - A proficiency based approach to Information Technology (Flotilla Version)

Education

member proficiency ability

useupdateadvanced proficiency

member proficiency gain

member proficiency log

self serveadvanced proficiency

member recordconsult

member privacy

member solutionsaom