2013-2015 Strategic Plan

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Access HealthColumbus

2013-2015 Updated Strategic Plan(updated: January 2013)

a continuation of our

collaborative work to improve

patient-centered primary care

Introduction:

This update to our previous strategic plan was created by Access HealthColumbus public-private

board and staff. The value of this strategic plan is to provide a roadmap to guide the allocation of

our scarce financial and staff resources. It is our belief that strategic planning is not a static or

occasional event, but rather a dynamic and inclusive process that we incorporate into the work of

our public-private partnership.

Access HealthColumbus is a catalyst, convener, and coordinator of local health care improvement

projects. We are grateful for our collaborative relationships with leaders from business,

government, health care, and the social sector. It is these partners who are implementing projects

and bringing improvements to our community.

22 E. Gay Street, Suite 801 | Columbus, OH 43215 | 614.884.2440 | www.accesshealthcolumbus.org

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2013-2015 Strategic Plan Overview

Why?

What?

How?

The need to improve patient-centered primary careas the foundation of accountable health caredelivery to achieve:

better care

better health

better value

Catalyze and coordinate the spread of:

1. patient-centered medical homes

2. primary care quality reporting3. provider-based patient engagement

4. value-based purchasing

Coordinate local health care improvement

projects in collaboration with:

consumers providers

purchasers

payers

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WHAT: 1) Spread Patient-Centered Medical Homes

Strategic

Objectives

Process

Measures

Outcome

Measures

Based on national patient-

centered medical home

(PCMH) standards:

Increase the number of

nationally recognizedPCMHs in private practices,

hospital-affiliated practices,

and federally qualified

health centers serving

patients with Commercial

insurance, Medicaid,Medicare, and the

uninsured

Adoption: # of PCMHS

recognized by national

quality accreditation

programs

Geographical Availability:# of PCMHs by location

Patients served:

# of patients served

by PCMHs by payer

mix (Commercial,

Medicare, Medicaid,

self-pay/uninsured)

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WHAT: 2) Spread Primary Care Quality Reporting

Strategic

Objectives

Process

Measures

Outcome

Measures

Based on nationally endorsed

measures, compile local

comparative quality data to:

Provide physicians and

providers with access toaccurate information to

identify areas for quality

improvement

Provide purchasers with

access to accurateinformation about the

quality of care in the local

health care market

Participation commitments

from PCPs, health systems,

health plans, and employers

# stakeholders participating

Agreement on version 1.0

of improvement measures,

definitions, and

methodologies

Release of collaborativeprimary care quality

reporting version 1.0

Improved clinical

outcomes

Common use of

nationally endorsed

quality measuresacross competing

health care

organizations

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WHAT: 3) Spread Provider-based Patient Engagement

Strategic

Objectives

Process

Measures

Outcome

Measures

Based on best practices,

partner with primary care

teams to:

Embed the patients voice

and perspective in qualityimprovement initiatives

Advance skills/tools to

improve interactions with

patients and caregivers

Participation commitments

from primary care providers

(PCPs) and their patients

# participating PCPs

# participating patients

# of primary care practices

that include patients in

their quality improvement

initiatives

Improved patient

satisfaction in the

following areas:

Access to care

Self-management

support Shared decision

making

Coordination of care

Information about

care and

appointments

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WHAT: 4) Spread Value-based Purchasing

Strategic

Objectives

Process

Measures

Outcome

Measures

Based on best practices,

partner with self-insured

employers and public

employee retirement systems

to:

Initiate improvements that

have the potential to lead to

fundamental redesign of

employee health strategies

Measure improvements overtime

# participating purchasers

participating in

collaborative learning

sessions

# participating purchasersparticipating in

collaborative improvement

projects

# of purchasers that

have implemented

value-based benefit

plans and purchasing

agreements

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Coordinate federally qualified health center (FQHC) improvement projects

Purpose: in collaboration with local FQHC leadership, coordinate projects that

improve affordable health services for those most vulnerable in our community

Coordinate health care reform learning for social sector leaders and advocates

Purpose: in collaboration with Access HealthColumbus Community AdvisoryCommittee, increase readiness of social sector organizations to improve care

coordination in an era of scarce resources

Participate in the work of others when aligned with our strategic objectives

Purpose: share our learning and knowledge at local, state, and national levels

WHAT: Other Improvement Activities

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(1) Improve = focus on access, quality and value

(2) Local = Columbus & Franklin County

(3) Projects = participating health care organizations provide direct health care services, Access HealthColumbus does not

(4) Patient-Centered Primary Care = a team based health care delivery model led by a physician that provides comprehensive and

continuous medical care by improving access to health care, increasing satisfaction with care, and improving health. Care

coordination is an essential component that requires additional resources such as health information technology and payment

models to support patient services that are not visit-based.

Improve(1) delivery of local(2) health care

for all people, including those most vulnerable

as a catalyst, convener, and coordinator of improvement

projects(3)

by building local collaboratives that respect all

perspectives and seek no authority

focused on improving patient-centered primary care(4)

HOW: Our Operating Guidelines

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Lessons learned &

best practices

shared with others

COORDINATE

collaborative improvement

projects that improves

delivery of local

health care

CONVENE

leaders from business,

government, health care, and

social sectors focused on applying

best practices to improve

Patient-Centered Primary Care

CATALYSTfor

advancing

improvement

projects

Explore best

practices &

apply learning

from others

1

2

3

4

6

HOW: Our Approach for Improving Local Delivery of Health Care

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LOCAL DELIVERY

OF HEALTH CARE

IMPROVEDlocal improvements

implemented

by our public-private

partners

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Ivery Foreman (Board Chair)

Vorys, Sater, Seymour & Pease LLP

United Way of Central Ohio Representative

Mike Stull (Board Vice Chair)

Employers Health Coalition

Business Representative

Bill Wulf, M.D. (Board Treasurer)

Central Ohio Primary Care

Columbus Medical Association RepresentativeDianne Radigan (Board Secretary)

Cardinal Health

Franklin County Representative

Doug Anderson

Bailey Cavalieri

City of Columbus Representative

Dianne Biggs

Labor Representative

Kevin Dixon, Ph.D.

ADAMH Board of Franklin County

Mental Health Representative

Jerry Friedman

The Ohio State University Medical Center

Hospital Representative

Diana Riggsby Gardner

The Dispatch Printing Company

Business Representative

Jeff Geppert

Battelle

Health Care Representative

Thomas Hadley

Wells Fargo Insurance Services

Chamber of Commerce Representative

Sister Barbara Hahl

Mount Carmel Health System

Hospital Representative

Kevin Hinkle

Anthem Blue Cross & Blue Shield

Health Plan Representative

Thomas Horan

Columbus Neighborhood Health Center

Community Health Centers Representative

Isi Ikharebha

Physicians CareConnection

Consumer Representative

Doug Knutson, M.D.

OhioHealth

Hospital Representative

Teresa Long, M.D.

Columbus Public Health

Health Department Representative

Jennifer Nickell-Thomas

Nationwide Insurance

Business Representative

Valerie Ruddock

Nationwide Childrens Hospital

Hospital Representative

Olivia Thomas, M.D.

Nationwide Childrens Hospital

Community Philanthropic Representative

Dana Vallangeon, M.D.

Lower Lights Christian Health CenterConsumer Representative

Bruce Wall, M.D.

The Ohio State University Health Plan

Columbus Medical Association Representative

Todd Weihl, D.O.

OhioHealth

Columbus Osteopathic Association Representative

Jeff Biehl

Access HealthColumbusPresident

O

urBoardofDirectors

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Our Mission

To improve access to health care in our community,

particularly for those most vulnerable,

by convening public-private partners

and coordinating health care improvement projects.

Our VisionHealth care for all people that is affordable for

individuals and sustainable for our community.

Our ValueAccess HealthColumbus is a trusted

catalyst, convener and coordinator

of health care improvement projects in our community.

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Lead Supporter

Major Supporters

Individual &

Corporate

Donations

100%

Access HealthColumbus

Board & Staff

Additional Supporters

Funding from the following public-private partners

supports our collaborative work in the community!

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We welcome your feedback and questions:

Jeff Biehl

President

[email protected]

Carol DeibelDirector of Projects

[email protected]

Please visit our website to learn more:

www.accesshealthcolumbus.org

22 E. Gay Street, Suite 801 | Columbus, OH 43215 | 614.884.2440 | www.accesshealthcolumbus.org

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