2011 UM Football Season Ticket Renewal

2011 RENEWAL GUIDE

UM-6355 Football Renewal Guide LO7UM-6355 Football Renewal Guide LO7.indd 2 2/18/11 11:47:53 AM

1 275 Canes have Played in the NFL

UM-6355 Football Renewal Guide LO7

Tickets and parking will be sent directly from the ticket printer approximately three weeks prior to the first game. You will receive an e-mail with a tracking number once the tickets are shipped. To receive the commemorative stock, your account must be in good standing. Accounts not in good standing at the time of printing will receive their tickets on Ticketmaster stock.

When Should I Expect to Recieve My Tickets?

Rebuilding the legacy, top to bottom.

The Miami Hurricanes enjoy one of the richest histories in college football. Season after season, decade after decade, the Canes have topped the charts, producing more NFL players, more championships, more Pro Bowl players and more Super Bowl winners than any other University. This year, we’re upping the intensity...going back to the fundamentals that helped build the dynasty, and moving forward with fresh ideas and a renewed focus on every aspect of the game. It’s going to be an explosive season you won’t want to miss.

There are four easy ways to submit your payment: Online: Visit HurricaneSports.com and log on to My Account Phone: Call the Hurricane Ticket Office at 1-800-GO CANES (462-2637) In Person: Hecht Athletic Center, 5821 San Amaro Drive, Coral Gables, Florida 331468:30 am to 5:00 pm Monday through Friday By Mail: University of Miami Hurricane Ticket Office (D-100),P.O. Box 025701, Miami, FL 33102

How to Renew

What is the 2011Football Schedule?

DATE OPPONENT/EVENT LOCATION09.05.11 at Maryland* College Park, MD09.17.11 vs. OHIO STATE Miami Gardens, FL09.24.11 vs. KANSAS STATE Miami Gardens, FL10.01.11 vs. BETHUNE COOKMAN Miami Gardens, FL10.08.11 at Virginia Tech* Blacksburg, VA10.15.11 at North Carolina* Chapel Hill, NC10.22.11 vs. GEORGIA TECH* Miami Gardens, FL10.27.11 vs. VIRGINIA* Miami Gardens, FL11.05.11 vs. DUKE* Miami Gardens, FL11.12.11 at Florida State* Tallahassee, FL11.19.11 at USF Tampa, FL11.26.11 vs. BOSTON COLLEGE* Miami Gardens, FL

Home Event Away Event *Conference Event

^

^ Family Weekend † Homecoming Weekend

†

100/400 Level Club Level

UM-6355 Football Renewal Guide LO7.indd 3 2/18/11 11:48:01 AM


233 Canes have Won SuperBowls

Children who have not reached their second birthday do not need a ticket to the game. However, the child must sit on the lap of a ticket holder.

How Old Does My Child Need to be Before Needing a Ticket to the Game?

In order to protect your account, the University of Miami will only accept payment from the account holder of record. Verifying who is paying helps the Hurricane Ticket Office process your payment appropriately. For your protection, when paying with a credit card online or over the phone, we will be asking you to provide the name on the card, the correct billing address, and security code on your credit card. When paying by check, please make your check out to the University of Miami and include your Season Ticket account number on the check.

Who Can Make a Payment on My Season Ticket Account?

Seat relocations will only be accepted for accounts that are in good standing. There are two ways to request for your seats to be relocated. While renewing online in “My Account”, you will be given the option to upgrade/relocate from your current seating location as part of the renewal process. For accounts that mail in their payments, please check the box on your invoice indicating that you would like to upgrade/relocate your seats and return a copy of the invoice with your payment. For those selecting the upgrade/relocate option, a customer service representative will be contacting you regarding your request.

Can I Relocate My Current Seats?

The University of Miami accepts the following forms of payment for Season Ticket Renewals: credit card (American Express®, Mastercard® and Visa®), check (made payable to the University of Miami) and cash.

Methods of Payment:

For information on ADA/Handicap accommodations please contact the Hurricane Ticket Office at 1-800-GO CANES (462-2637) weekdays from 8:30 am to 5:00 pm.

ADA/Handcap Accommodations

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How Will Parking Be Allocated?

We will be allocating parking based on availability and priority points within giving levels.

Can I Upgrade My Parking?

For 2011, you may request to upgrade your parking to any area including all preferred parking lots.

Important Dates to Remember

March 31, 2011 – First renewal payment due for all accountsOnline: Opt for the 5 month payment plan (automatically charged to your credit card on file) or pay in full Via Mail: Return invoice with a payment in full or a payment for $100/seat in your account (non-refundable)March 31, 2011 – Release of any seats with no paymentApril 1, 2011 – Upgrade/relocation process begins April 9, 2011 – Season Tickets go on sale to general public May 1, 2011 – Hurricane Club donations dueJune 1, 2011 – Full payment due unless you have opted for the five month payment planJune 6, 2011 – Allocation of Season Ticket parking requests based on availability and priority points within giving levelJune 6, 2011 – Away Game tickets will be available for purchase to all current accountsJuly 25, 2011 – Individual Game tickets will be available for purchase for all Hurricane Club MembersJuly 27, 2011 – Individual Game tickets will be available for purchase for all non-donor Season Ticket HoldersAugust 1, 2011 – Individual Game tickets on sale to the general public

We have made significant changes to parking in 2011.Please refer to pages 5 and 6 in this guide for detailedinformation.

Will There be Directive Parking in 2011?


Seat and Parking Upgrades/Relocation

While renewing online in “My Account” you will be given the option to add seats or upgrade/relocate from your current seating location. New this year, you may request to add additional parking as well as upgrade your currentparking. If selecting a seat upgrade or relocation, a customer service representative will contact you regarding your request. Your parking will be assigned based on the priority point system and availability. More detailed information on parking can be found in this renewal guideon pages 5 and 6.

3 Program-best graduation rate of 86% in 2010

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Renewal Online

Season Ticket Payment Plan

You can access your account by clicking “My Account” located on the TICKETS tab on HurricaneSports.com. Once you have accessed the login screen, please follow these directions to access your account: •Loginusingyouraccountnumberandpassword located on your invoice •Reviewyourcurrentseatingassignment •Reviewyouraccountbalance •Makeanychanges/updatestoyouraccount •Requesttorelocate/upgradeyourseats •SelecttheFiveMonthPaymentPlanoption or pay in full •Checkout

You have the option to renew your season tickets on a five month payment plan. If you select the payment plan option, your credit card will automatically be charged in five equal installments in March, April, May, June and July. If you do not select the payment plan, you must make a minimum payment of $100 per seat by March 31, 2011 with the balance due by June 1, 2011.

Donating is Easy



As a benefit of being a Miami Hurricanes Season Ticket Holder you will have the opportunity to purchase single game tickets to all home games prior to the general public. You will be notified via e-mail with the Season Ticket Holder on-sale date for individual home game tickets.

Away game orders will be accepted beginning June 6, 2011. Hurricane Club members and Season Ticket Holders will receive an e-mail in May regarding this process.

435 Bowl Games • 8 BCS Bowl Games

Season Ticket Holders are able to make changes to their account online. Please log into “My Account” to update your contact information. We will be sending special ticket offers to Season Ticket Holders frequently throughout the year, so please make sure we have a current e-mail address. To ensure that your tickets arrive safely at your home or business, it is important that all address changes be made prior to July 1, 2011.

Additional Individual Game Tickets

Away Game Tickets

Address/Phone/E-mail Changes

Ticket Forwarding/Reprinting

Your University of Miami online Season Ticket account allows you to transfer tickets to virtually anyone with an e-mail account. Using TicketFast technology and Adobe Acrobat Reader 4.0 (free), the recipient can print a forwarded ticket on any standard printer. You can access your account by clicking “My Account” located on the TICKETS tab on HurricaneSports.com. Once you have accessed the login screen please follow these directions to access your account: • LogintoyourUniversityofMiami“MyAccount” • Fromyouraccounthomepage,click“ManageTickets” • Selecttheeventandseatsyouwouldliketotransfer and click “Forward” • Enterthetransferoptions,includingtherecipient’s information. Click “Continue” • Verifytherecipient’sinformationand,ifapayment is due, enter your billing information. Click “Submit”

When forwarding tickets there is a $1.95 per ticket charge from Ticketmaster for authentication and reissue delivery. Any such fees will be displayed during the forwarding process.

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2011 Parking Information

RV Parking Information

All Season Ticket Holders are eligible to purchase Season Parking Passes. Prior to ordering your season pass please review the new 2011 parking areas, including a preferred tailgating area. Your 2011 Season Ticket invoice includes the same parking that was in your 2010 account. For 2011, you may request to upgrade your parking to any area, including all preferred parking lots. All parking upgrades will be based on availability and will be allocated by priority points within giving levels. • Parkingspacesareforvehiclesonly • One(1)carperspace • Nosavingspaces • Dependingonyourlotyouwillbedirectedtoaspace, please park where directed • Hangyourparkingpassfromyourrearviewmirror and leave it there for the entire game (Vehicles parked without a parking pass will be subject to removal at owner’s expense)

• Spacesinthislotarereservedforusebyrecreational vehicles ONLY. • RVparkingspacedimensionsare17’x47’. • TheSunLifeStadiumRVlotdoesnothavewater hookup facilities. • Tailgatingallowedwithintheconfinesofyour allotted parking space. • TentsmaynotbeplacedinRVparkingspaces in lieu of a vehicle.

PLEASE NOTE:1) Entry is permitted into the RV Lot, 6 hours prior to kick-off on game day. Do not block the entrance before entry.2) All RV’s must be out of the lot 2 1/2 hours post game.

5 Five-time National Championships — The most in the NCAA since 1983

5


Parking Lot and Tailgate Policies

The University of Miami and Sun Life Stadium define “Tailgating” as – A small party within your 10’ x 8’ tailgate space that does not take up any parking space or impede traffic in any way. A small grill may be used but your entire tailgate supplies must be contained within your tailgate area.

PLEASE KEEP IN MIND YOU ARE ON PRIVATE PROPERTY • Whiletailgatinghasbecomeanimportantpartof your game day experience, please remember that the Stadium parking lot is first and foremost for parking • Noboxtrucks,trailersorgrillsintow,oranycatering service from an outside source may be brought in • Weaskthatyoubringcannedbeveragesandavoid bringing glass bottles onto the property • Nokegswillbeallowedonproperty-anyone dispensing beer from a keg will be asked to leave and keg will be confiscated • Nogolfcartsormotorizedscootersofanykind are permitted • Nogenerators,homespeakers,bannersorDJs may be used • Parkinggateswillopen4hourspriortokick-offand are subject to change based on game date and time • Theentireparkinglotwillclose21/2hoursafterthe conclusion of regulation play Example: a 1:00 pm game runs about 3 hours ending at 4:00 pm, so the parking area will be cleared by 6:30 pm

PLEASE BE CONSIDERATE OF FELLOW TAILGATERS – PLEASE REFRAIN FROM LOUD AND OFFENSIVE MUSIC, LANGUAGE AND ACTIONS.

PLEASE NOTE:Directive parking will only be implemented in the Orange parking lots.


6Hurricanes Football is 295-92 since 1979

2011 Parking Map

2011 Outbound Parking Map

2011 Inbound Parking Map

Orange , located on the east and west side of the Stadium, are considered general game-day parking. Season parking passes are discounted 20% off regular game-day price. Parking in these lots is directional and drivers must park in the space where directed. Green , new for 2011, located on the south side of the Stadium are designated as the Preferred Tailgate lots. Green lots offer first come, first served parking with gates opening one hour prior to other Stadium lots.Blue , located on the east and west side of the Stadium, offers close and easy access the Stadium entrances. Parking in this lot is on a first come, first served basis and will open at normal opening times. Purple , located on the south side of the Stadium, offers valet service or you have the option to self-park in the Purple lot. Parking in this lot will open at normal opening times. Maroon , located on the north side of the Stadium, offers valet service or you have the option to self-park in the Purple lot. Parking in this lot will open at normal opening times.

PARKING DIRECTIONS From Miami (POINTS SOUTH) • I-95North,toNorthontheFloridaTurnpike,toExit#2X (DolphinTollPlaza),toSunLifeStadium • I-95NorthtoIvesDairyRoad,WestonIvesDairyRoadfor approximately 5 miles, Sun Life Stadium will be on your right • NorthonthePalmettoExpressway(Route826)toNW27th Avenue (Route 817), proceed North on NW 27th Avenue to NW 199th Street (Dan Marino Boulevard), turn right at NW 199th Street to Sun Life Stadium From Ft. Lauderdale/West Palm Beach (POINTS NORTH) • FloridaTurnpikeSouthtoExit#2X(SunLifeStadium TollPlaza)totheeastsideofSunLifeStadium • FloridaTurnpikeSouthtoExit#47(27thAvenue/University Drive); south on 27th Avenue/University Drive to the west side of Sun Life Stadium • I-95SouthtoIvesDairyRoad,headwest(right)for5miles; Sun Life Stadium will be on your right hand sideFrom Fort Myers/Naples (WEST COAST) • I-75EasttoI-595East,toSouthonFloridaTurnpike,toexit #2X(DolphinTollPlaza),totheEastsideofSunLifeStadium • I-75EasttoI-595East,toSouthonFloridaTurnpike,toexit #47(27thAvenue/UniversityDrive),southon27thAvenue/ University Drive to the west side of the Stadium


2011 Parking

Orange

Green

Blue

Purple

Maroon

Season Parking*

$140

$210

$245

$280

$280

Single GameAdvanced

$25

N/A

N/A

N/A

N/A

Single GameGameday

$30

N/A

N/A

N/A

N/A

* In 2011 the Miami Hurricanes will have 7 home games.


A Legacy of Spirit and Sportsmanship

WITH A WINNING TRADITION THAT INCLUDES MORE THAN 66 NATIONAL CHAMPIONSHIPS AND 456 ALL-AMERICANS, THE UNIVERSITY OF MIAMI IS ONE OF THE MOST REVERED ATHLETICS PROGRAMS IN THE COUNTRY.

It’s important we stay at the top, and this begins with recruiting a special kind of student-athlete. What’s in their heads and hearts is just as important as how fast, far, or accurately they can throw a ball. Many have worked their whole lives for the opportunity to be a Miami Hurricane. It’s a badge they wear with honor—and one that would be impossible without the Hurricane Club.

The mission of the Hurricane Club is to strengthen the University of Miami’s commitment to student-athlete excellence. Through the Hurricane Club, alumni, former student-athletes, and volunteers collectively seek to increase scholarship funding, improve facilities, and provide the operation and maintenance funding essential for all 17 varsity sports.

As a member of the Hurricane Club, your charitable gift is tax deductible and affords you several benefits—priority seating, program recognition, members-only events, and other exclusive rewards. The “Benefits at a Glance” chart in this brochure details all updated benefits for 2011. The greatest reward, however, is the direct and immediate impact you make on the lives of our student-athletes.

DID YOU KNOW? THE ATHLETIC DEPARTMENT PROVIDES AN EQUIVALENT OF 228 FULL SCHOLARSHIPS PER YEAR AT A COST OF $52,600 EACH.

2011 Goals: • GrowtheHurricaneClubmembershipbase to 5,000 donors • Raise$9.4millionforstudent-athlete scholarship support • NEXTLEVELcampaign–500donorstoupgrade to the next giving level

Reminder: All required seating donations payments are due May 1, 2011

7 9 former Canes in the 2011 Pro Bowl

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846 First-Round Draft picks since 1984 - #1 in NCAA

Interaction with student-athlete*Two pregame home Football sideline access passesFootball away-game travel for two to select gameFour VIP hospitality passes at Sun LIfe StadiumDiamond lapel pin (new donors only)Scoreboard recognition at Football and Basketball home gamesExclusive giftVIP hospitality at Men’s Basketball home gamesBasketball Chalk TalkFootball, Basketball, and Baseball media guidesSideline Club access at Sun Life StadiumExclusive events with coaches and athletic directorExclusive practice for Football and Men’s BasketballHurricane Club tailgate party for Football and Men’s BasktetballProgram recognition for Football and Men’s BasketballPriority to purchase postseason and away-game tickets**Priority allocation for preferred parking at home athletic events**Hurricane Club e-newsletterInvitations to members-only eventsMembership cardHurricane Club recognition itemCharitable gift tax deduction (see your tax advisor)

University ClubMember

$30,000+

* in accordance with NCAA rules** locations and allotments assigned based on availability and donor level at the specific venue/event

Golden CaneMember

$15,000+Silver Cane$7,500+

Coaches$5,000+

Green$2,500+

Orange$1,000+

Cane$500+

Loyalty$250+

Sebastian$50+

2

There are several options for making a donation to the

Hurricane Club. These include a check or money order

made payable to University of Miami Athletics, credit

card (Visa, MasterCard, American Express), stocks

and securities, and matching gifts.

There are four easy ways to submit your payments: Online: Visit HurricaneSports.com and log on to My Account Phone: Call the Hurricane Club at 305-284-6699 or 1-800-GOCANES (462-2637) In Person: Hecht Athletic Center 5821 San Amaro Drive, Coral Gables, Florida 33146 8:30 a.m. to 5 p.m. Monday through Friday By Mail: University of Miami Hurricane Club (D-100), P.O. Box 025701, Miami, FL 33102

Donating is Easy

Benefits at a Glance


What is the Best Way to Stay Updated on the Miami Hurricanes?

We send periodic e-mails to all our Season Ticket Holders with information on what is happening with your Miami Hurricanes, important information regarding your account, as well as special offers for Season Ticket Holders. In addition, you can also subscribe to various e-newsletters. Please make sure to update your account with your e-mail address via your online ticket account “My Account”. Another wayto stay updated is by checking HurricaneSports.com regularly, as well as joining our social media sites such as:

9 67 Canes have Played in a SuperBowl

WhoAthleticsComplianceUniversity of MiamiSportsBaseballBasketball (M)Basketball (W)FootballSoccerTrackVolleyballPeopleAl GoldenBlake JamesBrennan CarrollChris FreetDon Bailey Jr.Kirby HocuttSebastian

Twittertwitter.com/HurricaneSportstwitter.com/UCompliancetwitter.com/univmiami

twitter.com/CanesBaseballtwitter.comCanesHoopstwitter.com/MiamiWBBtwitter.com/HurricaneSportstwitter.com/canessoccertwitter.com/MiamiTrackN/A

twitter.com/goldenaltwitter.com/CanesAllAccesstwitter.com/BrennanPCarrolltwitter.com/ChrisFreettwitter.comDonBaileyJrtwitter.com/KirbyHocutttwitter.com/um_sebastian

Facebookfacebook.com/MiamiHurricanesN/Afacebook.com/UniversityOfMiami

N/Afacebook.com/pages/MiamiBasketball/125168837505039facebook.com/miamiwbbfacebook.com/MiamiHurricanesfacebook.com/pages/Coral-Gables-FL/Miami-Hurricanes-Soccer/127818272018facebook.com/MiamiTrackN/A

N/AN/AN/AN/AN/AN/AN/A

Helpful Contact InformationHurricane Ticket Office/Customer ServicePhone: 1-800-GO CANES (462-2637)E-mail: [email protected]

Season and Group SalesPhone: 1-800-GO CANES (462-2637)E-mail: [email protected]

Hurricane ClubPhone: 305-284-6699 or 1-800-GO CANES (462-2637)E-mail: [email protected]

Individual Game Tickets (All Sports) - TicketmasterPhone: 1-800-745-3000

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1072 All-Americans

GATE

A

(WEST) G

ATE

E

(EAST)

GATE

C

(NORTH)

GATE

G

(SOUTH)

10 20 102030 3040 4050

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WC WC WC

MIA

MI M

IAM

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142 141 138146 143144145

150

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WC

WC

WC

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153

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114 115 118110 113112111106

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WC

WC

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WC

447 446 445 444 443 442 441 440 439 438 437

436

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409 410 411 412 413 414 415 416 417 4184

24

42

54

26

42

74

28

42

94

30

43

14

32

45

24

53

45

44

55

45

64

01

40

24

03

40

4419

WC

214 215 216 217 218 219220

221

222

223

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250

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248

205

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236

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234

233

210209 211 212 213

242 241 240 239 238 237246247 245 244 243

201

202

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253

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256

229

227

228

FIE

LD

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SE

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IEL

D C

LU

B S

EA

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Donation $500Ticket $350

$850 Donation N/ATicket $215

$215 Donation $925Ticket $350

$1,275Golden CanesDonation Only4 Seats ($3,750 per seat)

$15,000

Donation $1,375Ticket $350

$1,725

Field Club (West)Donation $1,450Ticket $350Includes food and non-alcoholic beverages

$1,800

Legends SuiteIncludes foodnon-alcoholic beveragesand valet parking

$2,500

Legends Suite(Alumni)Includes food, non-alcoholic beverages and valet parking

$1,595


$725

Donation N/ATicket $130

$130


$965


$600 Field Club (East)Donation $675Ticket $215

$890


$440Donation $550Ticket $215

$765Donation $100Ticket $315

$415Alumni (Club)Donation $300Ticket $215

$515Alumni (100 Level)Donation $50Ticekt $315

$365Family Plan* - 2 Adults / 3 YouthDonation $1,425Ticket $1,075

$2,500

Unavailable

* Please note that Sections 227 - 229 and 424 - 432 are designated as the No-Alcohol Family Sections.


$295

100/400 Level Club Level

Donation N/A Ticket $160

$160

Family Plan* - 2 Adults / 3 YouthDonation N/ATicket $485

$485

Family Section*Donation N/ATicket $110

$110

FOR TICKET INFORMATION CALL 1-800-GO-CANES OR LOG ONTO HURRICANESPORTS•COM



BEACANE COM


2011 UM Football Season Ticket Renewal

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