2010 BSI Training Brochure

Raising Above the Rest

2010NEW TRAINING COURSESFor details visitwww.bsigroup.ae

2010

Training Schedule January – December 2010

CONTENTS

WHY YOU SHOULD CHOOSE BSI 3

TYPES OF TRAINING 5

AUDITING SKILLS: ALL Standards 6ENERGIZE YOUR AUDITS 6PROCESS AUDITING 6

QUALITY MANAGEMENT 7IMPLEMENTING: ISO 9001:2008 7INTERNAL AUDITOR: ISO 9001:2008 7LEAD AUDITOR: ISO 9001:2008 (IRCA CERTIFIED A17070) 7

INFORMATION SECURITY MANAGEMENT 8IMPLEMENTING: ISO/IEC 27001 8LEAD IMPLEMENTER: ISO/IEC 27001 8INTERNAL AUDITOR: ISO/IEC 27001 8LEAD AUDITOR: ISO/IEC 27001 (IRCA CERTIFIED A17287) 8

ENVIRONMENTAL MANAGEMENT 9ISO 14001:2004 Courses 9IMPLEMENTING: ISO 14001 9INTERNAL AUDITOR: ISO 14001 9IEMA APPROVED ADVANCED AUDITOR 9

ENERGY MANAGEMENT 10INTRODUCTION TO: BS EN 16001 10IMPLEMENTING: BS EN 16001 10INTERNAL AUDITOR: BS EN 16001 10LEAD AUDITOR: BS EN 16001 10 ISO 14064 GREENHOUSE GAS EMISSIONS 11INTRODUCTION TO GREENHOUSE GAS EMISSIONS 11CALCULATING YOUR CARBON FOOTPRINT 11IMPLEMENTATION AND INTERNAL VERFIER 11GREENHOUSE GAS EMISSIONS LEAD VERFIER 11

OCCUPATIONAL HEALTH & SAFETY 12IMPLEMENTING: BS OHSAS 18001 12INTERNAL AUDITOR: BS OHSAS 18001 12LEAD AUDITOR: BS OHSAS 18001 (IRCA CERTIFIED A17036) 12

BUSINESS CONTINUITY 13IMPLEMENTING: BS 25999 13INTERNAL AUDITOR: BS 25999 13LEAD AUDITOR: BS 25999 13 FOOD & SAFETY MANAGEMENT 14IMPLEMENTING & AUDITING: ISO 22000 14LEAD AUDITOR: ISO 22000 (IRCA CERTIFIED A17416) 14

IT SERVICE MANAGEMENT 15IMPLEMENTATION COURSE : ISO/IEC 20000 15INTERNAL AUDITOR: ISO/IEC 20000 15LEAD AUDITOR: ISO/IEC 20000 (IRCA CERTIFIED A17452) 15

INTEGRATED MANAGEMENT SYSTEMS (IMS) 16IMPLEMENTING 16INTERNAL AUDITOR 16

AUTOMOTIVE SECTOR 17UNDERSTANDING, IMPLEMENTING & AUDITING ISO/TS 16949 17LEAD AUDITOR: ISO/TS 16949 17

MEDICAL DEVICES 18UNDERSTANDING & IMPLEMENTING: ISO 13485:2003 18INTERNAL AUDITOR: ISO 13485:2003 18

BUSINESS & SYSTEM IMPROVEMENT 19INTRODUCTION TO LEAN SIX SIGMA 19LEAN PRACTITIONER 19LEAN SIX SIGMA OPERATIONAL GREEN BELT 19LEAN SIX SIGMA OPERATIONAL BLACK BELT CONVERSION COURSE 19

LABORATORY QUALITY SYSTEM 20ISO/IEC 17025 AWARENESS, IMPLEMENTATION & INTERNAL AUDITOR 20

GENERAL INFORMATION 21

BSI Training Schedule January – December 2010 2

WHY YOU SHOULD CHOOSE BSI

WHY YOU SHOULD CHOOSE BSI

BSI Training Schedule January – December 20103

Dear Valued Customers,

I would like to thank all who attended our courses in 2009 for your support and participation. To ensure that you raise above the rest, I

would like to welcome you to our 2010 BSI Middle East Public training plan. New training courses on new standards have been introduced in this training plan. I am confident it will meet your training needs and will assist you to improve the knowledge, skill and competency of your staff, to cope with the new challenges ahead.Our carefully selected tutors provide top quality training which will add value to your personal portfolio and to your organization.Thank you for your dedicated support during 2009 and looking forward to welcoming you on our training courses in 2010.

Theuns KotzeRegional Director

BSI Group – Middle East and Africa

About BSI

As the world’s leading registrar and provider of risk-based solutions designed to protect your corporate brand and reputation, BSI has over 100 years of experience leading the way in developing standards for a variety of business operations. Our focus is creating integrated solutions and training programs that improve a company’s efficiency and allow it to effectively manage its risks.BSI strives to understand our customers’ unique goals to best assist them in their management journey. Our holistic, flexible, and ongoing account management approach to our customers ensures that we deliver the strongest service and satisfaction.

About BSI Training Solutions

BSI Training Solutions is committed to being your premier training service provider for your management system across all the markets we serve. We offer a comprehensive path to certification beyond traditional training providers.

Why Training

Studies show that investing in the right training improves profit margins and encourages higher motivation and morale of staff members. Our training courses are designed to provide the tools you and your staff need to learn and understand standards, and to manage audit programs for your management system. Learning the specifications and requirements for each standard relevant to your business will better ensure an effective system, allowing your organization to enhance efficiencies, improve performance, mitigate risks, and become better organized and prepared.

BSI Training Schedule January – December 2010 4

COURSE VENUESBSI takes great care in selecting high quality venues for our courses, paying special attention to the location, facilities and standards of services. We feel that our delegates deserve the best environment possible during their learning experience.

Many of our clients are now choosing to have the courses delivered at premises of their choice. This provides many benefits and means that we can tailor an existing course to meet your specific needs. Ask for details of this service.

All BSI courses count towards your Continuing Professional Development.

WHY YOU SHOULD CHOOSE BSI

THE BSI CERTIFICATEThe BSI Certificate is recognised throughout the world as a mark of expertise, quality and integrity. Where appropriate BSI

courses are independently certified by IEMA or IRCA.

If you are not sure which is the right programme for you call one of our advisors on +971 4 336 4917or visit our web site at www.bsigroup.ae

XXXX_BSI_A4_LearningCertificate_v10 1

7/4/08 16:19:14

Learning

Certi� cate

BSILGML09LLL0408LELCWXXXX_BSI_A4_LearningCertificate_v10 1

7/4/08 16:19:14

Learning

Certi� cate

BSILGML09LLL0408LELCW

Entropy™ Software Solutions

BSI’s Entropy Software is an integrated management tool, designed to simplify the processes of monitoring facility’s performance and evaluating audit reports.This provides your organization with an efficient way to obtain accurate information and to provide stakeholders with the appropriate information to make important business decisions.

Your Path to Certification

Your Path to Certification: BSI’s 4-step certification process walks you through each phase, providing you with a working knowledge of the standard and how it can help your company, the skills to monitor your company’s process through certification requirements, and the tools to maintain your company’s compliance and address nonconformity issues.

New Training Offerings

And in order to ensure you raise above the rest, see our new training offerings:

• BSEN16001EnergyManagementSystem• ISO13485MedicalDevises• ISO/TS16949Automotive• ISO/IEC17025LaboratoryQualitySystem.• ISO 14064 GHGV

BSI Training Schedule January – December 20105

TYPES OF TRAINING

BSI offers training in different formats and languages– choose the best that suits your or your organizations’ needs.

In House Training

An In House Training course is one held at your own premises and is typically open only to your employees. Training attendees in house eliminates their travel expenses and additional time away from the office and can be customized to meet your requirements.Training course can be held in English or Arabic language.In addition to all of our public courses which can be delivered as In House Training we also offer a range of Awareness Courses for all the standards..

Public Training

A Public Training course takes place in an open setting and is available to employees from different organization. This type of training is a convenient cost effective way to send a small number of employees to learn. Delegates will benefit from the exposure to people from other organizations.

6BSI Training Schedule January – December 2010

AUDITING SKILLS: ALL STANDARDS

PROCESS AUDITINGThis course is targeted at those wishing to advance from compliance auditing to the assessment of essential business processes.

MONTH DAY LOCATION MONTH DAY LOCATION

ENERGIZE YOUR AUDITSSignificant progress can be made towards audits and improving the quality of internal and external audits by using simple energizing tools.

1 DAY USD 1,385 2 DAY USD 2,385

January 17-18 Abu DhabiFebruary 15-16 DubaiMarch 10-11 Abu DhabiApril 18-19 DubaiMay 26-27 Abu DhabiJune 13-14 DubaiJuly 14-15 Abu DhabiAugust 18-19 DubaiSeptember 22-23 Abu DhabiOctober 20-21 DubaiNovember 15-16 Abu DhabiDecember 14-15 Dubai

February 14 DubaiMarch 8 Abu DhabiApril 11 DubaiMay 9 Abu DhabiJune 20 DubaiJuly 11 Abu DhabiAugust 15 DubaiSeptember 12 Abu DhabiOctober 17 DubaiNovember 14 Abu DhabiDecember 12 Dubai

7 BSI Training Schedule January – December 2010

QUALITY MANAGEMENT

MONTH DAY LOCATION

LEAD AUDITOR: ISO 9001:2008 ( IRCA CERTIFIED A17070 )Course for quality professionals on planning, conducting and leading effective audits.

IMPLEMENTING: ISO 9001:2008 Course designed for managers and personnel responsible for, or involved in, implementing ISO 9001.

INTERNAL AUDITOR: ISO 9001:2008 Practical training on planning and executing internalaudits for those with a knowledge of the standard.

MONTH DAY LOCATION

MONTH DAY LOCATION

2 DAY USD 1,285 5 DAY USD 2,885

January 18-19 DubaiFebruary 15-16 Abu DhabiMarch 15-16 DubaiApril 12-13 DubaiApril 19-20 Abu DhabiMay 17-18 DubaiJune 21-22 DubaiJuly 12-13 DubaiAugust 16-17 DubaiAugust 23-24 Abu DhabiSeptember 20-21 DubaiOctober 18-19 DubaiOctober 25-26 Abu DhabiNovember 13-14 DubaiDecember 12-13 Dubai

January 24-28 DubaiJanuary 31-4 Feb Abu DhabiFebruary 21-25 DubaiMarch 21-25 DubaiMarch 28-1 Apr Abu DhabiApril 18-22 DubaiApril 25-29 Abu DhabiMay 23-27 DubaiMay 30-3 Jun Abu DhabiJune 27-1 Jul DubaiJuly 18-22 Abu DhabiAugust 22-26 DubaiAugust 29-2 Sep Abu DhabiSeptember 26-30 DubaiOctober 24-28 DubaiOctober 31-4 Nov Abu DhabiNovember 21-25 DubaiDecember 19-23 DubaiDecember 26-30 Abu Dhabi

2 DAY USD 1,285

January 20-21 DubaiFebruary 17-18 Abu DhabiMarch 17-18 DubaiApril 14-15 DubaiApril 21-22 Abu DhabiMay 19-20 DubaiJune 23-24 DubaiJuly 14-15 DubaiAugust 18-19 DubaiAugust 25-26 Abu Dhabi

September 22-23 DubaiOctober 20-21 DubaiOctober 27-28 Abu DhabiNovember 15-16 Abu DhabiDecember 14-15 Dubai

8BSI Training Schedule January – December 2010

INFORMATION SECURITY MANAGEMENT

LEAD AUDITOR: ISO/IEC 27001( IRCA CERTIFIED A17287 )This intensive course prepares delegates for the LeadAuditor qualification process for ISO 27001 and trainsthem on how to conduct and lead audits.

IMPLEMENTING: ISO/IEC 27001This course provides a methodology and tools to implementan Information Security Management System.

LEAD IMPLEMENTER: ISO/IEC 27001This practical course provides a methodology and tools tofully implement an Information Security Management System.

INTERNAL AUDITOR: ISO/IEC 27001Providing a solid foundation in all aspects of the audit process.

MONTH DAY LOCATION MONTH DAY LOCATION MONTH DAY LOCATION

MONTH DAY LOCATION

3 DAY USD 2,385 5 DAY USD 3,185

5 DAY USD 3,185

2 DAY USD 1,785

January 10-12 DubaiFebruary 7-9 Abu DhabiMarch 14-16 DubaiApril 18-20 Abu DhabiMay 16-18 DubaiJune 20-22 Abu DhabiJuly 18-20 DubaiAugust 8-10 Abu DhabiSeptember 12-14 DubaiOctober 10-12 DubaiOctober 17-19 Abu DhabiNovember 14-16 DubaiDecember 11-13 Dubai

January 10-14 DubaiFebruary 14-18 DubaiFebruary 7-11 Abu DhabiMarch 14-18 DubaiApril 18-22 Abu DhabiMay 16-20 DubaiJune 20-24 Abu DhabiJuly 18-22 DubaiAugust 22-26 DubaiAugust 8-12 Abu DhabiSeptember 12-16 DubaiOctober 10-14 DubaiOctober 17-21 Abu DhabiNovember 7-11 Abu DhabiDecember 11-15 Dubai

January 13-14 DubaiFebruary 10-11 Abu DhabiMay 19-20 DubaiJune 23-24 Abu DhabiJuly 21-22 DubaiAugust 15-19 Abu DhabiSeptember 15-16 DubaiDecember 8-9 Abu Dhabi

May 23-27 DubaiMay 30-3 Jun Abu DhabiJune 27-1 Jul Abu DhabiJuly 25-29 DubaiAugust 29-2 Sep DubaiSeptember 19-23 DubaiSeptember 26-30 Abu Dhabi October 17-21 DubaiOctober 24-28 Abu DhabiNovember 21-25 DubaiDecember 19-23 DubaiDecember 26-30 Abu Dhabi

January 17-21 DubaiJanuary 24-28 Abu DhabiFebruary 21-25 DubaiFebruary 14-18 Abu DhabiMarch 21-25 DubaiMarch 28-1 Apr Abu DhabiApril 25-29 Dubai

9 BSI Training Schedule January – December 2010

IMPLEMENTING: ISO 14001This course develops an understanding of an EnvironmentalManagement System and associated auditing techniques.

IEMA APPROVED ADVANCEDAUDITORCourse for environmental professionals on planning,conducting and leading effective audits.

ENVIRONMENTAL MANAGEMENT

MONTH DAY LOCATION MONTH DAY LOCATION

2 DAY USD 1,285

5 DAY USD 2,885

INTERNAL AUDITOR: ISO 14001Course for environmental professionals on planning,conducting and leading effective audits.

MONTH DAY LOCATION

2 DAY USD 1,285

January 19-20 DubaiFebruary 8-9 Abu DhabiMarch 15-16 DubaiApril 12-13 Abu DhabiMay 17-18 DubaiJune 14-15 DubaiJuly 12-13 DubaiAugust 16-17 Abu DhabiSeptember 6-7 DubaiOctober 11-12 Abu DhabiNovember 22-23 DubaiDecember 20-21 Abu Dhabi

January 13-14 DubaiFebruary 10-11 Abu DhabiMarch 17-18 DubaiApril 14-15 Abu DhabiMay 19-20 DubaiJune 16-17 DubaiJuly 14-15 DubaiAugust 18-19 Abu DhabiSeptember 8-9 DubaiOctober 13-14 Abu DhabiNovember 24-25 DubaiDecember 22-23 Abu Dhabi

January 17-21 DubaiJanuary 24-28 Abu DhabiFebruary 21-25 DubaiFebruary 14-18 Abu DhabiMarch 21-25 DubaiMarch 28-1 Apr Abu DhabiApril 25-29 DubaiApril 18-22 Abu DhabiMay 23-27 DubaiMay 30-3 Jun Abu DhabiJune 20-24 DubaiJune 27-1 Jul Abu DhabiJuly 18-22 DubaiJuly 25-29 Abu DhabiAugust 29-2 Sept DubaiAugust 23-27 Abu DhabiSeptember 13-17 DubaiSeptember 19-23 Abu DhabiOctober 24-29 DubaiOctober 17-21 Abu DhabiNovember 27-1 Dec DubaiDecember 26-30 Abu Dhabi

ISO 14001:2004 Courses

10BSI Training Schedule January – December 2010

ENERGY MANAGEMENT

INTERNAL AUDITOR: BS EN 16001Practical training on planning and executing internal self assessment against the requirements of BS EN 16001.Delegates should have a knowledge of the standard.

INTRODUCTION TO: BS EN 16001BSI’s Introduction to BS EN 16001:2009 course provides a general understanding of the concepts of an energy management system (EnMS) based on BS EN 16001:2009.

IMPLEMENTING: BS EN 16001BSI’s Implementing BS EN 16001:2009 course provides participants with practical tools and methods for implementing an energy management system (EnMS).

BS EN 16001

1 DAY USD 1,085 2 DAY USD 1,785

2 DAY USD 1,785

5 DAY USD 3,185

MONTH DAY LOCATION MONTH DAY LOCATION MONTH DAY LOCATION

MONTH DAY LOCATION

February 7 DubaiMarch 14 Abu DhabiApril 11 DubaiMay 16 Abu DhabiJune 20 DubaiJuly 11 Abu DhabiAugust 22 DubaiOctober 10 DubaiNovember 21 Abu Dhabi

February 8-9 DubaiMarch 15-16 Abu DhabiApril 12-13 DubaiMay 17-18 Abu DhabiJune 21-22 DubaiJuly 12-13 Abu DhabiAugust 23-24 DubaiOctober 11-12 DubaiNovember 22-23 Abu DhabiDecember 12-13 Dubai

February 10-11 DubaiMarch 17-18 Abu DhabiApril 14-15 DubaiMay 19-20 Abu DhabiJune 23-24 DubaiJuly 14-15 Abu DhabiAugust 25-26 DubaiOctober 13-14 DubaiNovember 24-25 Abu DhabiDecember 14-15 Dubai

LEAD AUDITOR: BS EN 16001Practical training for energy management professionals on planning, conducting and leading effective internal audits and self assessments against the requirements of BS EN 16001.

February 21-25 DubaiMarch 21-25 Abu DhabiApril 18-22 DubaiMay 23-27 Abu DhabiJune 27-1 Jul DubaiJuly 18-22 Abu DhabiAugust 29-2 Sep DubaiSeptember 19-23 Abu DhabiOctober 17-21 DubaiDecember 19-23 Dubai

11 BSI Training Schedule January – December 2010

GREENHOUSE GAS EMISSIONS / CARBON FOOTPRINT

INTRODUCTION TO GREENHOUSE GAS EMISSIONSCourse designed to increase delegates understanding of the Greenhouse Gas Verification process and what an organization needs to do in order to comply with the regulations.

IMPLEMENTATION AND INTERNAL VERIFIER

MONTH DAY LOCATION

1 DAY USD 1,085

CALCULATING YOUR CARBON FOOTPRINTThis informative one-day course provides an introduction into how Greenhouse Gas Emission (GHG) – (typically referred to as their carbon footprint) are calculated and should be reported.

MONTH DAY LOCATION

1 DAY USD 1,085

February 8 DubaiApril 11 DubaiJune 6 Abu DhabiAugust 15 DubaiSeptember 12 Abu DhabiOctober 31 DubaiDecember 12 Abu Dhabi

February 9 DubaiApril 12 DubaiJune 7 Abu DhabiAugust 16 DubaiSeptember 13 Abu DhabiNovember 1 DubaiDecember 13 Abu Dhabi

GREENHOUSE GAS EMISSIONS LEAD VERIFIER

MONTH DAY LOCATION

4 DAY USD 3,185

MONTH DAY LOCATION

3 DAY USD 2,385

April 13-15 DubaiJune 8-10 Abu DhabiAugust 17-19 DubaiSeptember 14-16 Abu DhabiNovember 2-4 DubaiDecember 14-16 Abu Dhabi

April 18-21 DubaiJune 13-16 Abu DhabiAugust 22-25 DubaiSeptember 19-22 Abu DhabiNovember 7-10 DubaiDecember 19-22 Abu Dhabi

12BSI Training Schedule January – December 2010

OCCUPATIONAL HEALTH & SAFETY

IMPLEMENTING: BS OHSAS 18001This course provides an overview of Health and SafetyManagement Systems and implementation techniques.

INTERNAL AUDITOR:BS OHSAS 18001This course is designed for those from a health andsafety background who have been tasked with conductingeffective audits of the BS OHSAS 18001 Management System.

LEAD AUDITOR: BS OHSAS 18001( IRCA CERTIFIED A17036 )Designed to enable delegates to plan, conduct andlead effective audits based on BS OHSAS 18001.

MONTH DAY LOCATION MONTH DAY LOCATION MONTH DAY LOCATION

2 DAY USD 1,285 2 DAY USD 1,285

5 DAY USD 2,885

January 17-18 DubaiFebruary 15-16 DubaiMarch 15-16 Abu DhabiApril 12-13 DubaiMay 17-18 DubaiJune 14-15 Abu DhabiJuly 5-6 DubaiAugust 2-3 Abu DhabiSeptember 13-14 DubaiOctober 11-12 Abu DhabiNovember 9-10 DubaiDecember 8 -9 Abu Dhabi

January 19-20 DubaiFebruary 17-18 DubaiMarch 17-18 Abu DhabiApril 14-15 DubaiMay 19-20 DubaiJune 16-17 Abu DhabiJuly 7-8 DubaiAugust 4-5 Abu DhabiSeptember 15-16 DubaiOctober 13-14 Abu DhabiNovember 11 -12 Dubai

January 24-28 DubaiFebruary 21-25 DubaiFebruary 28-4 Mar Abu DhabiMarch 21-25 DubaiApril 18-22 DubaiApril 25-29 Abu DhabiMay 23-27 DubaiJune 27-1 Jul DubaiJune 20-24 Abu DhabiJuly 11-15 DubaiAugust 15-19 DubaiAugust 8-12 Abu DhabiSeptember 19-23 DubaiSeptember 26-30 Abu DhabiOctober 24-28 DubaiOctober 17 -21 Abu DhabiNovember 14 -18 DubaiDecember 11 -15 DubaiDecember 19-23 Abu Dhabi

13 BSI Training Schedule January – December 2010

IMPLEMENTING: BS 25999 This implementation course provides delegates with theopportunity to gain the skills and knowledge to introduce aBusiness Continuity Management System into anorganisation.

INTERNAL AUDITOR: BS 25999 This course provides the skills and knowledge to conductaudits and self-assessments against the requirements ofBS 25999.

LEAD AUDITOR: BS 25999 This course provides students with the skills and knowledgeto conduct and lead effective Business Continuity Management System audits in accordance with BS 25999 requirements .

MONTH DAY LOCATION

MONTH DAY LOCATION

MONTH DAY LOCATION

BUSINESS CONTINUITY

2 DAY USD 1,785

3 DAY USD 1,785

July 13-14 DubaiAugust 10-12 Abu DhabiSeptember 14-16 Abu DhabiOctober 12-14 DubaiNovember 14-16 Abu DhabiDecember 13-15 Dubai

5 DAY USD 3,185

January 26-28 DubaiFebruary 16-18 Abu DhabiMarch 16-18 DubaiApril 20-22 Abu DhabiMay 18-20 DubaiJune 8-10 Abu Dhabi

January 24-25 DubaiFebruary 14-15 Abu DhabiMarch 14-15 DubaiApril 18-19 Abu DhabiMay 16-17 DubaiJune 6-7 Abu DhabiJuly 11-12 DubaiAugust 8-9 Abu DhabiSeptember 12-13 Abu DhabiOctober 10-11 DubaiNovember 10-11 Abu DhabiDecember 8-9 Dubai

January 31-4 Feb Abu DhabiFebruary 28-4 Mar DubaiFebruary 21-25 Abu DhabiMarch 21-25 DubaiApril 18-22 DubaiApril 25-29 Abu DhabiMay 23-27 DubaiMay 30-3 Jun Abu DhabiJune 20-24 DubaiJune 13-17 Abu DhabiJuly 18-22 DubaiJuly 25-29 Abu DhabiAugust 22-26 DubaiAugust 15-19 Abu DhabiSeptember 26-30 DubaiSeptember 19-23 Abu DhabiOctober 17-21 DubaiOctober 24-28 Abu DhabiNovember 27-1 Dec DubaiNovember 21-25 Abu DhabiDecember 19-23 DubaiDecember 26-30 Abu Dhabi

FOOD & SAFETY MANAGEMENT

LEAD AUDITOR: ISO 22000( IRCA CERTIFIED A17416 )The primary objective of this training course is to instruct food safety auditors in the principles and practices specific to auditing to ISO 22000 food safety management system standard, incorporating national and international food safety regulations and Codex Alimentarius HACCP principles. Delegates will be assessed in two different ways, a written examination and a continuous assessment of the attitude and performance of the delegate.

IMPLEMENTING & AUDITING: ISO 22000An internationally recognized standard written by the Food Industry for the Food Industry. This standard aims to harmonize the requirements for food safety management throughout the food supply chain. This two-day course will enable you to interpret the requirements of this food safety management system standard in order that you can implement the requirements when you return to your organization. This course will also give you the skills and techniques to measure the effectiveness of your food safety management system through audit.

MONTH DAY LOCATION MONTH DAY LOCATION

January 17-21 Abu DhabiFebruary 7-11 DubaiMarch 14-18 Abu DhabiApril 11-5 May DubaiMay 16-20 Abu DhabiJune 13-17 DubaiJuly 18-22 Abu DhabiAugust 22-26 DubaiSeptember 12-16 Abu DhabiOctober 17-21 DubaiNovember 27-1 Dec Abu DhabiDecember 11-15 Dubai

2 DAY USD 1,785 5 DAY USD 3,185

January 13-14 Abu DhabiFebruary 3-4 DubaiMarch 10-11 Abu DhabiApril 7-8 DubaiMay 12-13 Abu DhabiJune 9-10 DubaiJuly 14-15 Abu DhabiAugust 18-19 DubaiSeptember 8-9 Abu DhabiOctober 13-14 DubaiNovember 24-25 Abu DhabiDecember 8-9 Dubai

14BSI Training Schedule January – December 2010

15 BSI Training Schedule January – December 2010

IT SERVICE MANAGEMENT

MONTH DAY LOCATION

MONTH DAY LOCATION

LEAD AUDITOR: ISO/IEC 20000( IRCA CERTIFIED A17452 )This is an intensive 5-day course based on the requirementsof ISO/IEC 20000:2005 Information Technology - ServiceManagement.The calibre of your lead auditor is crucial to the performanceof your audit team, and ultimately to the success of yourmanagement system. This comprehensive five-day courseprovides hands-on training to ensure that your lead auditorthoroughly understands the role and acquires the expertiseneeded to perform it effectively.

February 8-9 DubaiMarch 15-16 Abu DhabiApril 12-13 DubaiMay 10-11 Abu DhabiJune 14-15 DubaiJuly 12-13 Abu DhabiAugust 16-17 DubaiSeptember 13-14 Abu DhabiOctober 11-12 DubaiDecember 12-13 Dubai

IMPLEMENTATION COURSE:ISO/IEC 20000This course provides a methodology and tools to implement an Information Technology Service Management System.

2 DAY USD 1,785

2 DAY USD 1,785 5 DAY USD 3,185

February 10-11 DubaiMarch 17-18 Abu DhabiApril 14-15 DubaiMay 12-13 Abu DhabiJune 16-17 DubaiJuly 14-15 Abu DhabiAugust 18-19 DubaiSeptember 15-16 Abu DhabiOctober 13-14 DubaiDecember 14-15 Dubai

INTERNAL AUDITOR: ISO/IEC 20000This is an intensive two-day course for the Internal Auditorbased on the requirements of ISO/IEC 20000:2005 InformationTechnology - Service Management.

MONTH DAY LOCATION

February 14-18 DubaiMarch 21-25 Abu DhabiApril 18-22 DubaiMay 16-20 Abu DhabiJune 20-24 DubaiJuly 18-22 Abu DhabiAugust 22-26 DubaiSeptember 19-23 Abu DhabiOctober 17-21 DubaiNovember 21-25 Abu DhabiDecember 19-23 Dubai

IMS INTERNAL AUDITORThis is an intensive three-day course for the Internal Auditorbased on the requirements of PAS 99 Integrated ManagementSystem.

IMPLEMENTING IMSThe business challenge today is to manage activities moreholistically rather than the traditional approach of having ISO9001, ISO 14001, BS OHSAS 18001 and other managementsystems as peripheral arrangements. In the past this hasbeen problematical because of the structure of managementsystem standards and the in-house barriers to such anapproach. The revision to standards and their structure hasenabled many of these obstacles to be overcome and allowsorganizations to create effective business wide integratedsystems.This course will show you how to take advantage of the revision in order to implement an IMS within your organization.

MONTH DAY LOCATION

MONTH DAY LOCATION

INTEGRATED MANAGEMENT SYSTEMS (IMS)

January 26-28 DubaiFebruary 16-18 Abu DhabiMarch 23-25 DubaiApril 20-22 Abu DhabiMay 18-20 DubaiJune 22-24 Abu DhabiJuly 13-15 DubaiAugust 17-19 Abu DhabiSeptember 14-16 DubaiOctober 12-14 Abu DhabiNovember 23-25 DubaiDecember 21-22 DubaiDecember 12-13 Abu Dhabi

January 24-25 DubaiFebruary 14-15 Abu DhabiMarch 21-22 DubaiApril 18-19 Abu DhabiMay 16-17 DubaiJune 20-21 Abu DhabiJuly 11-12 DubaiAugust 15-16 Abu DhabiSeptember 12-13 DubaiOctober 10-11 Abu DhabiNovember 21-22 DubaiDecember 19-20 DubaiDecember 8-9 Abu Dhabi

3 DAY USD 2,385 2 DAY USD 1,785

16BSI Training Schedule January – December 2010

17 BSI Training Schedule January – December 2010

UNDERSTANDING, IMPLEMENTING AND AUDITING ISO/TS 16949 (3 days) An excellent all-purpose class for anybody that is responsible for implementing ISO/TS 16949. Each of the 3 days is spent on a discrete area; day 1 focuses on providing a solid understanding of the standard, day 2 teaches the core skills required to implement a system and day 3 covers the major disciplines and methodologies for auditing to ISO/TS 16949.

MONTH DAY LOCATION MONTH DAY LOCATION

ISO/ TS 16949 LEAD AUDITOR (4 days) A comprehensive, information packed 4 days, covering the major auditing disciplines relating to the new ISO/TS 16949. IdealforQS-9000LeadAuditorslookingtoupdatetheirskills;oran implementation team leader looking to ‘power-up’ their level of knowledge.

AUTOMOTIVE SECTOR

3 DAY USD 2,385 4 DAY USD 3,185

February 9-11 DubaiMarch 23-25 Abu DhabiApril 20-22 DubaiMay 11-13 Abu DhabiJune 15-17 DubaiJuly 13-15 Abu DhabiAugust 10-12 DubaiSeptember 14-16 Abu DhabiOctober 19-21 DubaiNovember 2-4 Abu DhabiDecember 12-14 Dubai

February 14-17 DubaiMarch 28-31 Abu DhabiApril 25-29 DubaiMay 16-19 Abu DhabiJune 20-23 DubaiJuly 18-21 Abu DhabiAugust 15-18 DubaiSeptember 19-22 Abu DhabiOctober 24-27 DubaiNovember 7-10 Abu DhabiDecember 19-22 Dubai

MEDICAL DEVICES

UNDERSTANDING AND IMPLEMENTING ISO 13485 This course gives delegates a broad understanding of the quality management system requirements outlined in the medical devices standard ISO 13485, and introduces the concepts needed to understand, develop and implement a quality management system as outlined in the medical devices standard ISO 13485.

INTERNAL AUDITOR: ISO 13485 In addition to outlining details of ISO 13485 and comparing its requirements with ISO 9001 this course also covers the planning, preparation, conducting, reporting and closure of internal audits.

MONTH DAY LOCATION MONTH DAY LOCATIONFebruary 14-16 DubaiMarch 14-16 Abu DhabiApril 11-13 DubaiMay 16-18 Abu DhabiJune 20-22 DubaiJuly 18-20 Abu DhabiAugust 15-17 DubaiSeptember 19-21 Abu DhabiOctober 10-12 DubaiNovember 7-9 Abu DhabiDecember 19-21 Dubai

3 DAY USD 2,385 2 DAY USD 1,785

February 17-18 DubaiMarch 17-18 Abu DhabiApril 14-15 DubaiMay 19-20 Abu DhabiJune 23-24 DubaiJuly 21-22 Abu DhabiAugust 18-19 DubaiSeptember 22-23 Abu DhabiOctober 13-14 DubaiNovember 10-11 Abu DhabiDecember 22-23 Dubai

18BSI Training Schedule January – December 2010

19 BSI Training Schedule January – December 2010

MONTH DAY LOCATION

INTRODUCTIONTO LEAN SIX SIGMA Aimed at executives or senior managers who need to understand the Six Sigma process this intensive one day course also addresses the impact of Lean Methodologies, evaluating organizational readiness, identifying potential benefits, preparing a business case and planning an effective deployment strategy..

LEAN SIX SIGMA OPERATIONALGREEN BELTWhat are the tools and methods that are necessary to successfully lead or participate in improvement projects in an operational (manufacturing) environment? This twelve day programme addresses these issues in 3 modules of 4 days (typically 3 weeks between modules), allowing participants to apply what they have learned within their own business context.

LEAN SIX SIGMA OPERATIONALBLACK BELT This intensive 8 day program (delivered in 2 modules of 4 days) is designed to lift people from Green Belt Status to Black Belt status. In these modules delegates will be exposed to the complex statistics, tools and methods that are necessary for them to function as a competent Black Belt. It will enable them to lead Black Belt level projects and to supervise and mentor Green Belt Projects.Delegates will be required to attend the program with a suitable business project to be worked on during the program using the tools learned. The delegates will be under the supervision and support of one of our master Black Belts.This program is specifically aimed at the requirements of a Black Belt in an operational or manufacturing environment.

MONTH DAY LOCATION MONTH DAY LOCATION

BUSINESS & SYSTEM IMPROVEMENT

MONTH DAY LOCATION

1 DAY USD 1,085 4 DAY USD 2,385 12 DAY USD 7,185

8 DAY USD 4,785

March 14 DubaiMay 9 Abu DhabiAugust 1 Dubai

March 15-18 DubaiMay 10-13 Abu DhabiAugust 2-5 DubaiSeptember 6-9 DubaiOctober 3-6 DubaiNovember 1-4 Dubai

March 21-24 (a) DubaiApril 18-21 (b) DubaiMay 16-19 (c) DubaiJune 13-16 (a) Abu DhabiJuly 11-14 (b) Abu DhabiAugust 8-11 (c) Abu Dhabi

March 28-31 (a) DubaiApril 25-28 (b) DubaiJune 6-9 (a) Abu DhabiJuly 4-7 (b) Abu DhabiOctober 10-13 (a) DubaiNovember 7-10 (b) Dubai

LEAN PRACTITIONER Senior managers and key employees who want an understanding of the impact of Lean Methodologies should attend this course. In addition they will also learn how to evaluate their own organizational readiness, identify potential benefits, prepare a business case and plan an effective deployment strategy.

LABORATORY QUALITY SYSTEM

ISO/IEC 17025 AWARENESS, IMPLEMENTATION & INTERNAL AUDITOR This course will provide the delegates with an understanding of the background of the laboratory accreditation process; provide detailed guidance on the requirements of ISO/IEC 17025, the structuring of quality system documentation, implementation steps and laboratory accreditation requirements, and increase delegates understanding of auditing techniques against the ISO/IEC 17025 requirements.

MONTH DAY LOCATION

5 DAY USD 3,185

March 14-18 DubaiApril 11-15 Abu DhabiJuly 11-15 DubaiAugust 15-19 Abu DhabiNovember 21-25 DubaiDecember 19-23 Abu Dhabi

20BSI Training Schedule January – December 2010

21 BSI Training Schedule January – December 2010

GENERAL INFORMATION

Registration:To register on any of our training courses, simply visit www.bsigroup.ae/en/Training or callDubai +971 4 3364917Jemelyn Danao (Filipino / English)Surya Narayanan (Indian Language / English)Hiba Khalaf (Arabic / English)Abu Dhabi +971 2 443 9660Rana Abdel Karim (Arabic / English)

Training Manager- Middle East & AfricaShahm Barhom +971 50 5549349

Information:To have one of our experts contact you about your training needs within 24 hours, visit www.bsigroup.ae/en/Forms/General-Enquiry or call +971 4 3364917

Payment:Payment for public course offerings is due upon registration. You may pay by check (payable to BSI Management Systems) or bank transfer as per our invoice details. Course registration is not completed until payment has been received. Prices listed in this catalog are subject to change at any time.

Travel Arrangements:Lodging and travel costs are not included in the course fee. The individual attending the course must make their own travel arrangements.

A block of rooms will be held if possible at a special rate under “BSI Management Systems” but only up to one month prior to a course date. After that date, the hotel may charge a higher rate consistent with their prevailing rate schedule. It is therefore important to book hotel rooms immediately as rooms may sell out quickly.

Cancellation/Transfer Policy:If you cancel your registration in writing 30 calendar days or more before the course, you will receive a 50% refund of the course fee. No refunds will be provided for cancellations requested less than 30 calendar days of the course start date. You may also contact us up to 21 calendar days prior to the course and make arrangements to transfer to another course. No transfer requests will be allowed less than 21 calendar days of the course start date.

Substitutes (swapping one person for another) will be accepted at any time.

In the unlikely event that BSI Management Systems must cancel a course or change course location, liability is limited to the course fee. in such circumstances, the customer has the option of a full refund or transfer to an alternative available course.

BSI Discount Offers:Want to send more than one person to a Public Training course? receive 10% off each additional registered person.

BSI GroupMiddle East & AfricaSuite 208, 2nd FloorSultan Business CenterPO Box 26444Dubai, United Arab Emirates

T: +971 4 336 4917F: +971 4 336 0309

Abu Dhabi Branch:Suite 1503, 15th Floor,Al Niyadi Building Airport RoadPO Box 129835 Abu Dhabi, U.A.E.

T: +971 2 443 96 60F: +971 2 443 96 64

E: [email protected]: www.bsigroup.ae