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2. Event Tickets User Guide Thank you for purchasing our extension. If you have any questions that are beyond the scope of this document, please feel free to contact us via [email protected] Updated: 22/10/2018 | By: Magenest | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/7 Introduction Full list of features System Requirements Video Tutorial Configuration Main Features Create a new event ticket PDF Template Custom Template Reminder Email Templates Manage events Manage Tickets View Order Store Front Functions Select ticket options Update Support Introduction Event Ticket for Magento 2 by Magenest is the ultimate extension for E-commerce websites that allows merchants to create and manage events and tickets. Merchants can create multiple custom ticket options such as VIP, adults, children,… each with customized template to best fit the event's context. The extension can also send reminder emails so that your customer won't miss the event. Full list of features For admin Create product as event ticket type Support multiple locations, multiple dates, multiple sessions/timeslot for the event. Specify custom ticket type for each event (ticket options) and set name, price, quantity and sequence of available tickets for each type Automatically generate Bar code and QR code Design pdf template with XY coordinates in admin panel Preview and print the pdf ticket instantly in admin panel Add Google map to event details Create unlimited email templates Assign email template to each event Allow customers to fill in attendee information at checkout page Easily track attendees, purchased number of tickets of each event Add terms and conditions for each event Send ticket confirmation emails to event attendees Send pdf tickets to all the attendees or to purchaser only Export event attendees, event list, ticket list into CSV, XML files For customers Choose from multiple ticket options (location, date, time and ticket type) View the location of each event with pinpoint on Google map integrated on product page System Requirements
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2. Event Tickets User Guide - Magento Extensions & Themes ...€¦ · View Order Store Front Functions Select ticket options Update Support Introduction Event Ticket for Magento 2

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Page 1: 2. Event Tickets User Guide - Magento Extensions & Themes ...€¦ · View Order Store Front Functions Select ticket options Update Support Introduction Event Ticket for Magento 2

2. Event Tickets User GuideThank you for purchasing our extension. If you have any questions that are beyond the scope of this document, please feel free to contact us [email protected]

Updated: 22/10/2018 | By: Magenest | Support Portal:   http://servicedesk.izysync.com/servicedesk/customer/portal/7

IntroductionFull list of featuresSystem RequirementsVideo Tutorial

ConfigurationMain Features 

Create a new event ticketPDF TemplateCustom Template

Reminder Email TemplatesManage eventsManage TicketsView Order

Store Front FunctionsSelect ticket options

UpdateSupport

 

Introduction

 Event Ticket for Magento 2 by Magenest is the ultimate extension for E-commercewebsites that allows merchants to create and manage events and tickets. Merchants cancreate multiple custom ticket options such as VIP, adults, children,… each withcustomized template to best fit the event's context. The extension can also send reminderemails so that your customer won't miss the event.

Full list of features

For adminCreate product as event ticket typeSupport multiple locations, multiple dates, multiple sessions/timeslot for theevent. Specify custom ticket type for each event (ticket options) and set name, price,quantity and sequence of available tickets for each typeAutomatically generate Bar code and QR codeDesign pdf template with XY coordinates in admin panelPreview and print the pdf ticket instantly in admin panelAdd Google map to event detailsCreate unlimited email templatesAssign email template to each eventAllow customers to fill in attendee information at checkout pageEasily track attendees, purchased number of tickets of each eventAdd terms and conditions for each eventSend ticket confirmation emails to event attendeesSend pdf tickets to all the attendees or to purchaser onlyExport event attendees, event list, ticket list into CSV, XML files

For customers

Choose from multiple ticket options (location, date, time and ticket type)View the location of each event with pinpoint on Google map integrated on product page

System Requirements

Your store should be running on 

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Your store should be running on 

Magento Open Source 2.1.x, 2.2.x, 2.3.xMagento Commerce 2.1.x, 2.2.x,2.3.x

 

Video Tutorial

 

ConfigurationIn the back end, go to Stores > Configuration > Magenest > Event Ticket.

 

 General:

Pattern to generate code: The ticket code format. [A2] is to generate 2 random characters, [N4] is to generate 4 random numbers while"Magenest" is the hard codeChange quantity:  You can choose to deduct the ticket stock after the order is placed or is invoicedDate format: You can choose from 16 available date formats for the eventDisplay Google Maps for events: Choose Yes to display Google map for each event locationGoogle API Keys: Fill in your Google API Keys to integrate Google map. Learn more

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 Ticket

When quantity X > 1: You can choose to generate 1 or more than 1 ticket. All of the tickets will be sent to the customer's email address.Note that if multiple tickets are generated, there will be multiple emails sent to the purchaser.

 Email: 

Send reminder email before event starts: Choose Yes to send reminder email of the events to customersDays to remind before event starts: Enter the number days before the event in order to send reminder emailsReminder Email Templates: See here

Main Features 

Create a new event ticket

The extension added a new product type called Event Ticket Product into the system, so you need to add a new Event Ticket Product type to getstarted. 

In each product details, there is an Event Ticket settings

 Tickets Setup

You can enable to .apply the locations/schedules to all the ticket optionsLocations/Schedules: You can add multiple locations, with multiple dates and sessions/timeslot. You can set the limited quantity for eachsession.

that the total of limited quantities must be equal or less than the product quantity.Note

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Ticket options: You can add unlimited ticket options with its own price, quantity and description.

The Price:  price modifier is added to the product base price. There are two price type (fixed and percent).For example: Product base price is $100Fixed price: The option for VIP seat costs $50, then the total price for the ticket will be $150.Percent: The option for VIP seat costs 10% more from the product price. The total price for the ticket will be $110.

You can choose to display the ticket options from 3 types (Drop-down, radio buttons, checkbox).Input front type: 

 Template Settings:

Ticket Template: 

You can use the PDF Template created in or a Custom Template. If you use the PDF Template, Catalog > Event Management > PDF Template switch the to No.Use Custom Template

 

 

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PDF Template

You can create any manage PDF Template in Catalog > Event Management > PDF Template

Custom Template

Or you can customize a ticket template right in the product settings by turning on the Use Custom Template.

Then you can upload the PDF background image (in jpeg, gif, png), adjust the page width, and page height.

In the PDF coordinates, you can choose the information fields, fill in the title, set the XY coordinates, and font/size, format, color and alignment foreach information.

You can use   to MB-Ruler software measure the XY coordinates on your ticket PDF, or watch the following tutorial video.

You can preview the template by clicking on the Print PDF button.

 

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 Email Template: 

You can use the  or you can customize your own email template in Any template created inDefault Email Template Marketing > Email Template. there will be listed in the email template drop-down for you to select.

 

 

Below is the default email template: 

 

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Email Template{{template config_path="design/email/header_template"}}<p>{{trans "Welcome to %store_name."store_name=$store.getFrontendName()}}</p><ul> <li><strong>{{trans "Event Name: "}}</strong> <em> {{var title}}</em></li> <li><strong>{{trans "Customer Name: "}}</strong> {{varcustomer_name}}</li> <li><strong>{{trans "My Code: "}}</strong> {{var ticket_code}}</li> <li><strong>{{trans "Location Title: "}}</strong> {{varlocation_title}}</li> <li><strong>{{trans "Location Detail: "}}</strong> {{varlocation_detail}}</li> <li><strong>{{trans "Date: "}}</strong> {{var date}}</li> <li><strong>{{trans "Time: "}}</strong> {{var time}}</li> <li><strong>{{trans "Quantity: "}}</strong> {{var qty}}</li> <li><strong>{{trans "Option: "}}</strong> {{var option_type}}</li></ul>{{template config_path="design/email/footer_template"}}

 Personal Information

In this settings, you can enable the attendee information form and set it as required. If it is required, customer will have to fill in the form beforeadding the tickets to cart.

If you do not need this feature, you can turn it down by switching the 2 options to No.

 Report

Summary:This grid table will show the sales statistics of each ticket option. You can see the available number of tickets, the purchasedquantity and the revenue from each option.

Purchased Tickets: The information of each ticket sold in your store, with customer information for each order.

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 Terms and conditions

You can add the terms and conditions for each event in this setting. 

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Reminder Email Templates

Assign the email template to send as reminder email. You can create email template in Marketing > Email Templates

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Below is the default email template: 

 

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Email Template{{template config_path="design/email/header_template"}}

<p>{{trans "This is your reminder from %store_name."store_name=$store.getFrontendName()}}</p><p>{{trans "Your event starts in the next"}} {{var remind_day}} {{trans"days"}} </p><ul> <li><strong>{{trans "Event: "}}</strong> <em> {{var title}}</em></li> <li><strong>{{trans "Customer Name: "}}</strong> {{varcustomer_name}}</li> <li><strong>{{trans "Your Code: "}}</strong> {{var ticket_code}}</li> <li><strong>{{trans "Location: "}}</strong> {{var location_title}}, {{varlocation_detail}}</li> <li><strong>{{trans "Date: "}}</strong> {{var event_date}}</li> <li><strong>{{trans "Time: "}}</strong> from {{var start_time}} to {{varend_time}}</li> <li><strong>{{trans "Quantity: "}}</strong> {{var qty}}</li> <li><strong>{{trans "Option: "}}</strong> {{var option_type}}</li></ul>

{{template config_path="design/email/footer_template"}}

Manage events

You can manage the events on your store in Catalog > Event Management > Event.

You can export this table to the CSV/XML file.

 

 

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Manage Tickets

You can manage the events on your store in Catalog > Event Management > Event Ticket.

In this table, you can track the customer and the ticket information (Quantity, Location, Date, Time), especially the ticket status (Redeemed orRedeemable).

You can also export this table to the CSV/XML file.

 

 

View Order

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You can view the ticket info in each order

 

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And Invoice: 

 

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Store Front Functions

Select ticket options

Customers can choose the event location, date and time. They can also choose the ticket option and view the event location with the pinpoint onGoogle Map right on the product page.

 

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After buying the event ticket successfully , in My Account tab, click on  , customers can view ticket price, status,and the order is invoiced My Ticketduration, and location as well as print PDF Ticket. 

 

 

 

 

Update

When a bug fix or new feature is released, we will provide you with the module's new package.All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automaticallyoverride.Flush the config cache. Your store and newly installed module should be working as expected.

 

SupportWe will reply to support requests within  .2 business daysWe will offer  . Support includes answering questions relatedlifetime free update and 6 months free support for all of our paid productsto our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.Support   include other services such as customizing our products, installation and uninstallation service.DOES NOT

 

NoteCustomers should sign in to buy tickets. If they checkout as guests, the Customer name field in ticket PDF will be blank.

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Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us forsupport.