The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu The 13 Most Common Adwords Fails (Told Through Memes)
Nov 16, 2014
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
The 13 Most
Common Adwords
Fails(Told Through Memes)
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Google Adwords...
Is THE best and most powerful small business marketing & promotion
tool available todayBUT, many small
business owners don’t think so...
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
“Yeah, I tried Adwords, but it cost me a lot of
money and didn’t work… So I turned it off”
Why Is This?
What I Hear From 99% Of Clients
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Setup correctly, Adwords will deliver between 5X and 10X return
• Setup badly, you’ll barely get your monthly spend back• And you guessed it – the majority of people set them
up badly!• Google will help people by setting up the campaigns for
them– How do you think they set them up? Options:
a) To target very specific visitors and maximise budget?b) To drive as many clicks as possible?
The Amazing System That Can Lose You A Lot Of Money
Google Adwords
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• The fact is that Google only makes money when your ads get clicked
• Their whole system is therefore geared (skewed) to get you clicks – ANY clicks!
• They provide an infinite amount of options and settings to maximise your budget
• But most people use less than 5% of the options available to them
• And so waste their budget and run LOI (Loss On Investment) campaigns
Google Adwords
The Amazing System That Can Lose You A Lot Of Money
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
So What Are The
13 Most Common Adwords
Fails?
Fail #1:
Don’t Bother
Learning
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Adwords is a deceptively complex system
• There is great depth and breadth to the options and choices you can make
• Leave everything in “default” mode and you’ll lose money
• You don’t need to be an expert, but you do need to learn beyond the basics
ACTION:• Study Adwords Or Outsource
The Creation/Management Of Your Campaigns
Fail #1: Don’t Bother Learning
Fail #2:
Send People To A Bad
Website
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Spending money to send people to a bad website is just crazy!
• Get your house in order before you spend a cent!
ACTION:• Is the design out of date?• Is the text engaging?• Have you checked for
spelling, grammar & punctuation errors?
• Do you have high quality imagery?
Fail #2 – Send People To A Bad Website
Fail #3:
Don’t Send
Visitors To A
Specific Landing
Page
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• The human race is lazy• Ask people to jump through
hoops and they simply won’t• Your campaign should be
supported by a specific landing page with a strong Call-To-Action
ACTION:• Review your landing page/s• Are they impactful?• Do you “ask” for the
business?• Do NOT simply drop them
on the home page
Fail #3 – Don’t Send Visitors To A Specific Landing Page
Fail #4:
Generic Ad Text
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Again, the human race is lazy
• They won’t click on ads that don’t show the same keywords they typed in
• They won’t click on ads that don’t stand out
ACTION:• Make sure you include the
most important keywords in your ad text
• Format your ads to stand out
Quality Carpet CleaningProfessional Cleaning Of CarpetsRugs & Upholstery – See Our Offers
NOT
Expert cleaning companyComplete residential and commercialCleaning services – call now
Fail #4 – Generic Ad Text
Fail #5:
Use Simple
Ad Config
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Another example of Google driving their own agenda• Standard settings limit the control you will have over your
campaign, so Google gets to choose for you!• This will get you more clicks and each click might be lower
cost, but the majority will be “bad” clicks
ACTION:• ALWAYS select “All Features”
Fail #5 – Use Simple Ad Config
Fail #6:
Run All Ads Under
A Single Campaign
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
Account
Campaign
Ad Group
Advert
Advert
Ad Group
Advert
Campaign
Ad Group
Advert
Advert
Advert
1 Per AdvertiserEmail, Password & Billing Info
25 Per AccountBudget, Location, Languages, Networks, Devices, Extensions, Scheduling & More
2000 Ad Groups Per Campaign2000 Keywords Per Ad Group
Sets Of Keywords & Placements
50 Ads Per Ad Group1 URL Per Ad
• Google campaigns can be extremely structured, allowing great control over performance and reporting
Fail #6 – Run All Ads Under A Single Campaign
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• It is VITAL that you plan your Adwords campaign structure properly
• Not doing so will mean unfocused campaigns that limit your control of spend and may cause certain ad Groups to be starved of budget
ACTION:• Be sure to setup a specific
campaign, with its own budget, for each product/service
• Be sure to setup specific ad groups for each keyword grouping
Fail #6 – Run All Ads Under A Single Campaign
Fail #7:
Using The
Content NetworkBecauseYou Can
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• The “Display Network” (AKA “Content Network”) will show your ads on sites opted in to receive them
• Google decides where your ads are shown based on relevance of website content to keywords in your campaign
• It is useful for those selling mass market products/services (MP3 players, music, ringtones, etc)
• In most cases it will simply waste your budget with bad clicks
ACTION:• Unless you have a really good reason to do otherwise, turn off the content network
Fail #7 – Content Network
Fail #8:
No Regional Targeting
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Adwords default is for adsto show nationwide
• Great if you have a nationwide business
• Not so great if you run abusiness with a smallerreach
ACTION:• Work out how far from your store/office you want to attract
customers• Implement regional targeting either using location or radius
targeting• You can also target multiple locations simultaneously (all towns in
an area)
Fail #8 – No Regional Targeting
Fail #9:
Using Only
Broad Matching
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• There are 3 types of keyword matching options:
Broad MatchAds are served for any version of the phrase and variants of the phrase
A recent addition is the broad match modifier. You can use a + in front of a word to specify that Google should restrict the use of that word to it and plurals of it.
“Phrase Match”Ads are served when this phrase is entered exactly, but will also show when additional words are entered before and/or after the phrase - identified with “ ” surrounding the phrase
[Exact Match]Ads are served only when this phrase is entered exactly - identified with [ ] surrounding the phrase
Fail #9 – Using Only Broad Matching
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
Imagine You Sell Tree Houses:• Adding Tree House (broad matched)
would show your ad for searches such as: dead tree outside my house buy house with tree in garden Play house
• None of these are relevant and may generate bad clicks
• Adding “Tree House” (phrase matched) would show your ad for searches such as: wooden tree house tree house supplier
Fail #9 – Using Only Broad Matching
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Broad matching can be useful for those running brand awareness campaigns or selling mass market, impulse purchase products
• For everyone else use extremely sparingly if at all
• Exact match can be too specific and means you have to add many variants
ACTION:• Use phrase matching in most
situations
Fail #9 – Using Only Broad Matching
Fail #10:
Ads Run All Day & Night
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Do you really want to get clicks from people at 4.30am?
• Google provides the ability to schedule your ads to show only at times you specify But only if Advanced Ad Config is
used• It is useful to maximise your
budget by restricting the ads to certain days/times of day
ACTION:• Unless you run a 24-hour
business, schedule your ads• If you have a very small budget
schedule your ads to run only from the afternoon onwards
Fail #10 – Ads Run All Day & Night
Fail #11:
Never Reviewing
Your Campaign
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• You would never simply keep putting ads in print without reviewing the perfomance and ROI
• Adwords provides a wealth of information on your performance and ROI
• At a minimum you need to spend 30 minutes per week reviewing your campaign
Fail #11 – Never Reviewing Your Campaign
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
WHATTO
CHECKAd
Performance
Fail #11 – Never Reviewing Your Campaign
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
Fail #11 – Never Reviewing Your Campaign
WHATTO
CHECK
KeywordPerformance
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
ACTION:Simple Weekly Checklist – 1 hour/week
• Adjust bids (Initially daily) – You can also have Adwords automatically bid for you
• Pause poorly performing keywords• Implement keyword expansion on top keywords (where
appropriate)• Move top performing keywords to separate ad groups• Review & pause ads• Review & add negative keywords
Fail #11 – Never Reviewing Your Campaign
Fail #12:
Never Adding
Negative Keywords
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• You would not believe the things people type into Google that can trigger your ad
• Typically your ad might be shown for location and product/service searches which are not relevant to you
• Adding negative keywords helps avoid “bad” clicks
Fail #12 – Never Adding Negative Keywords
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
ACTION:• Check the list of actual searches that triggered your ad• Compile a list of words that you do not want your ad to
show for in future• Add these words to the negative keywords list
Fail #12 – Never Adding Negative Keywords
Fail #13:
No Mobile Website
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
• Google data shows that 61% of people who hit a non-optimised website on a smartphone will immediately leave!
• All those visits = clicks = cost = wasted budget!• Google recently stopped you being able to turn off mobile ads• The good news is that mobile ads get more clicks and are cheaper than
desktop adsACTION:
• If you are going to advertise with Adwords, GET A MOBILE SITE!
Fail #13 – No Mobile Website
The DG Group - t: 01 824 1100 | e: [email protected] | www.thedggroup.eu
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