104.11.25 工作團隊與團隊協作方法-b2-2-嘉義大學-詹翔霖教授

1. - B2 B2-3 B2-4 - - 11.25 Chanrs@ms68.hinet.net 0955-268997 2. DC Driving Competencies BC Behavioral Competencies KC Knowledge Competencies - - 3. KC BC DC 4. 5. 6. ( ?) ( ?) ( ?) ( ?) / / / / / / / / 7. 8. , , . . 9. 10. 11. 12. 13. 14. 1. 2. 3. 4. 5. 6. 7. , 15. 1. legitimate power 16. 2. reward power 17. 3. coercive power 18. 4. expert power 19. 5. referent power charismatic power 20. 21. 1+1 2 22. Accountibility - (M.Samuel) People can count on one another to keep performance commitments and communication agreements. 23. (Accountability) Responsibility Response + Ability : count in 24. Responsibility Accountability response ability account ability About doing something right. About doing the right thing. / 2011 92-107 25. ARCI ARCI team accountability 2011 104,141 A Accountable R Responsible C Consulted I Informed 26. A Accountable manager veto power A 27. R Responsible doer A A 28. C Consulted consultant coach A 29. I Informed stakeholders 30. 2011 167-254 / 31. - SMART Specific Measurable Attainable Relevant Time-based 32. 33. 34. 35. 1. 2. 3. 36. / / 37. 38. 39. 40. 41. 1. 2. 3. 4. 5. 42. 43. John Kennedy As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.