Top Banner
1 MSF: Microsoft Solutions Framework
96

1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

Dec 25, 2015

Download

Documents

Lorraine White

msf slide

operations msf

methods msf

msf guidance

msf v1

market msf

development microsoft

agile software development

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

1

MSF: Microsoft Solutions Framework

Page 2: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

2

Agenda

Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management Discipline MSF Readiness Management Discipline

Page 3: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

3

What Is the MSF

Guidance to help organizations be more successful delivering IT Solutions

A collection of principles, processes and best practices grouped into “Models & Disciplines”

Framework for project management Team Model Process Model Risk Management

A “Framework” Can be used in place of a method Integrates well with existing processes and procedures

Can be combined with methods MSF is a platform for reducing risk Pieces of the framework are often useful no matter the situation… look for

the best practices Use to identify gaps in existing processes or methods

Page 4: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

4

What’s a Framework?

Unlike a methodology, a framework is a set of “tools” or best practices to choose from

Is that good? Yes, because it is easier to apply, more flexible and less restrictive Yes, because it combines well with methodologies

(Agile,RUP, Prince 2...) No, because you have to make choices

Page 5: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

5

Framework: Supplementing Methodologies

1st Avenue Plu

m S

tree

t

Ora

ng

e S

tree

t

. .Smith River

2nd Avenue

3rd Avenue

4th Avenue

. .

.. .

S

MSF

.

EW

. .N

.

.. .A methodology applies specific directions to a known destination

A framework, like a compass, verifies progress and provides directional guidance

A framework is a methodology partner!

Page 6: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

6

One IT Lifecycle – Multiple Perspectives

MicrosoftSolutions

Framework

CommonDisciplines

&Shared

Responsibility

MicrosoftOperationsFramework

EnterprisePerspective

SystemsPerspective

Pla

n

Build

Dep

loy

Operate

Page 7: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

7

Origins of MSF

Microsoft Worldwide Products Groups

Microsoft Worldwide Products Groups

MicrosoftInformationTechnology

MicrosoftInformationTechnology

Microsoft Consulting

Services

Microsoft Consulting

Services

Microsoft Partners

Microsoft Partners

Best PracticesBest Practices Microsoft Solutions FrameworkMicrosoft Solutions Framework

Concepts

Principles

Models

Best Practices

• Development AND Deployment, not just Development

• Microsoft has a lot of experience in successful and failed projects and there is a lot to learn from them

Page 8: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

8

MSF & MOF

Microsoft Solutions Framework Established in 1991, last major revisions in 1999 , 2003 Visual Studio 2005 Team System Software Development and Infrastructure Deployment

Microsoft Operations Framework Established in 1999 based on mature ITIL (IT Infrastructure

Library) Updated December 2002 Concentrates on management of IT operations

MSF is a vehicle for delivering Microsoft’s contributions to the software development community

Microsoft almost does not market MSF and they are not selling it, instead, they focus on making money using MSF

Page 9: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

9

A Brief History

1994 1995 1997 1999 2002 1994 1995 1997 1999 2002 2005-06 2005-06

MS

F O

fferi

ng

MS

F O

fferi

ng

MSF MSF v1v1

21 Rules21 Rules

““DynamicDynamics”s”

SolutionsSolutionsDevDevDisciplineDiscipline(SDD)(SDD)

MSF v2MSF v2Principles of …Principles of …App Dev (PAD)App Dev (PAD)Infra Deploy (PID)Infra Deploy (PID)Ent Arch (PEA)Ent Arch (PEA)Comp Des (PCD)Comp Des (PCD)

MSF MSF v2.5v2.5

MSF v3MSF v3

EssentialsEssentials+ Exam+ Exam

CoreCoreAgileAgileCMMICMMI……

MSF v4MSF v4

Page 10: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

10

MSFv4 Family TreeFrameworkFramework

MethodologyMethodology

MSF for MSF for Agile Agile

Software Software DevelopmeDevelopme

ntnt

MSF for MSF for CMMICMMI®®

Process Process ImprovemenImprovemen

tt

InfrastructInfrastructureure

MSFv4 CoreMSFv4 Core

Application Application DevelopmeDevelopme

ntnt

DisciplineDiscipline

ProductProduct(instantiated)(instantiated)

FamilyFamily

Page 11: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

11

Content RelationshipMSFv4 MSFv4 “Core”“Core” DisciplineDiscipline

InfrastructurInfrastructuree

MSF for Agile MSF for Agile Software Software

DevelopmentDevelopment

MSF for CMMIMSF for CMMI®® Process Process

ImprovementImprovementProductProduct

Application Application DevelopmentDevelopment FamilyFamily

MSF v4MSF v4

MSF v3MSF v3

InfrastructureInfrastructureCMMICMMI

AgileAgile

Page 12: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

12

Setting Expectations NOT

MSF does not solve all your problems MSF does not guarantee your project’s success

YES MSF increases your success percentage MSF tells you VERY early in the project life cycle that you are going

to fail (You can stop the project before it costs too much) MSF is easy to learn and implement

MSF is an “agile” process

Page 13: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

13

Is It For Everyone?

Some parts of MSF will work for every project, but in

general, most of MSF works for larger projects How small is large enough? 3-12 months (best of all 4-6) and with a team of at least 3

(best of all 7-11) Or more, by using built-in team scaling tools, such as Feature

Teams

Page 14: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

14

Where MSF Fits in the IT Life Cycle

Microsoft Operations Framework

Microsoft Solutions Framework

Operate

Dep

loy

Build

Pla

n

Page 15: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

15

RiskManagement

Discipline

ProcessModel

TeamModel

ProjectManagement

Discipline

ReadinessManagement

Discipline

Key Parts of MSFModels

Disciplines

Getting Results Minimize Surprises Anticipate & Grow Skills

Page 16: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

16

MSF Foundational Principles

Page 17: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

17

Agenda

Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management Discipline MSF Readiness Management Discipline

Page 18: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

18

Team Goals for Success Satisfied customers Delivery within project constraints Delivery to specifications that are

based on user requirements Release after addressing all known issues Enhanced user performance Smooth deployment and ongoing management

Page 19: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

19

MSF Team Model

ProgramManagement

ProgramManagement

DevelopmentDevelopment

TestingTesting

ReleaseManagement

ReleaseManagement

UserExperience

UserExperience

ProductManagement

ProductManagement

Team of Peers

Page 20: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

20

Why These 6 Roles? Key goals need dedicated equally valued roles:

Customer Satisfaction: Product Manager Project delivered within Project Constraints: Program Manager Design and Implementation Based on Specification: Development All Issues Known and Addressed: Testing Users Performing Better: User Experience Deployment, Admin, and Support: Release Management

Page 21: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

21

MSF Team Model

Page 22: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

22

MSF Team Model

Page 23: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

23

MSF Team Model

Communication

Delivering the solution within project constraints

Satisfied customers

Enhanced user effectiveness

Smooth deployment and ongoing operations

Approval for release only after all quality issues are identified and addressed

Building to specification

Program Management

Development

Test

Release Management

User Experience

Product Management

Page 24: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

24

Team of Peers

Is a team whose members relate as equals Has specific roles and responsibilities for each member Empowers individuals in their roles Holds members accountable for the success of their roles Drives consensus-based decision-making Gives all team members a stake in the success of the

project

Page 25: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

25

Product Manager

Acts as customer advocate to the Team Drives shared project vision/scope Manages customer requirements definition Develops and maintains business case Manages customer expectations Drives features vs. schedule vs. resources tradeoff

decisions Manages marketing, evangelizing and public relations Develops, maintains, and executes the communications

plan

Page 26: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

26

Program Manager

Drives development process to ship product on time Manages product specification—primary project architect Facilitates communication and negotiation within the team Maintains the project schedule and reports project status Drives implementation of critical trade-off decisions Develops, maintains, and executes the project master plan

and schedule Drives and manages risk assessment and risk management

Page 27: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

27

Development Role

Specifies the features of physical design Estimates time and effort to complete each feature Builds or supervises building of features Prepares product for deployment Provides technology subject matter expertise to the team

Page 28: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

28

Test Role

Page 29: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

29

User Experience Role

Page 30: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

30

Release Management Role

Page 31: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

31

Roles & Responsibilities

Page 32: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

32

Principles of a Successful Team

Shared project vision Product mindset Zero-defect mindset Customer-focused mindset Willingness to learn

Page 33: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

33

Fixed-Ship-Date Mindset A fixed-ship date mindset means that a team treats its projected ship date

as unchangeable Essentially the schedule side of the triangle is considered fixed The team cannot use this side of the triangle for making corrective decisions unless no other

option is available. Forces creativity by requiring the team to implement features in as

timely a manner as possible and removing the option of delaying the ship date

Prioritizes tasks according to importance -- If the team needs to drop features in order to make the ship date, it delivers those most important to the customer)

Empowers the team by providing an effective decision-making tool -- The team makes decisions on the basis of how they will affect the team’s ability to deliver on the fixed ship date.

Provides a motivational goal for the team “There’s a thousand different variables that go into shipping a product, the feature

sets, the people working on it, how long they’re working, a bunch of stuff. All we’re trying to do is fix one of them, just one. Of all the thousand variables, let’s just fix one variable and let’s vary the other 999 variables. When you fix the ship date, you force creativity, you force decisions.”

Page 34: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

34

Principles of a Successful Team

Page 35: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

35

Combining Roles for Small Projects

ProgramManagement

ProgramManagement DevelopmentDevelopment TestTest Release

ManagementRelease

ManagementUser

ExperienceUser

ExperienceProduct

ManagementProduct

Management

ProgramManagement

ProgramManagement

DevelopmentDevelopment

TestTest

ReleaseManagement

ReleaseManagement

ProductManagement

ProductManagement

P

P

P

P

P

P P

P P

P

P

P

P

P

P

P P

P P

P

U

U

UU

U

U

U

U

U

U

UU

U

U

U

U

N

N

N

N N

N

N

N

N

N N NN

N

N

N N

N

N

N

N

N N N

UserExperience

UserExperience

P = Possible U = Unlikely N = Not Recommended

Page 36: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

36

ProductManagement

ProductManagement

Teams: Scaling Down

ProgramManagement

ProgramManagement DevelopmentDevelopment

TestingTesting

ReleaseManagement

ReleaseManagement

UserExperience

UserExperience

Page 37: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

37

Scaling for Large Projects

Divide large teams into smaller teams, which have Lower process overhead Lower management overhead Lower communication overhead Faster implementation

Create feature teams—multidisciplinary subteams organized around product feature sets

Create function teams—unidisciplinary subteams organized by functional roles

Page 38: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

38

Feature TeamsMultidisciplinary sub-teams organized around product feature sets or created to focus on a particular capability

ProgramManagement

ProgramManagement

ReleaseManagement

ReleaseManagement

ProductManagement

ProductManagement

UserExperience

UserExperience

DevelopmentDevelopment

TestTest

Lead Team

DesktopFeatureTeam

ProgramManagement

ProgramManagement

UserExperience

UserExperience

DevelopmentDevelopment

TestTest

File and Print FeatureTeam

ProgramManagement

ProgramManagement

UserExperience

UserExperience

DevelopmentDevelopment

TestTest

MessagingFeatureTeam

ProgramManagement

ProgramManagement

UserExperience

UserExperience

DevelopmentDevelopment

TestTest

Page 39: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

39

Example: Function Team

Group ProductManagement

Evangelism

PublicRelations

Marketing

Product Planning

ProductManagement

ProductManagement

Page 40: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

40

Functional Teams

Marketing

Page 41: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

41

MSF Team Role Clusters and Their Functional Areas

Business valueMarketingCustomer advocacyProduct planning

Project managementSolution architectureProcess assuranceAdministrative services

Technology consultingImplementation architecture and designApplication developmentInfrastructure development

Test planningTest engineeringTest reporting

InfrastructureSupportOperationsLogisticsCommercial release management

AccessibilityInternationalizationUser advocacyTraining/support materialUsability research and testingUser interface design

DevelopmentDevelopment

TestTest

Release Management

Release Management

UserExperience

UserExperience

ProductManagement

ProductManagement

Program Management

Program Management

Page 42: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

42

Agenda

Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management Discipline MSF Readiness Management Discipline

Page 43: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

43

MSF Process Model

Project Plans Approved

Scope Complete

Release ReadinessApproved

DeploymentComplete

Vision/Scope Approved

MSF

Page 44: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

44

MSF Process Principles and Practices Using versioned releases Scheduling for an uncertain future Managing trade-offs Maintaining a fixed-ship-date mindset Managing risk Breaking large projects into manageable parts Driving process with milestones Using bottom-up and milestone-based estimating Performing daily builds Conducting post-project reviews

Page 45: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

45

MSF Process Model Is an Iterative Approach

Time

Fu

nct

ion

alit

yMinimize risks by breaking large projects into multiple versions

Version 1

Version 2

Version 3

Page 46: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

46

Why Versioned Releases You can’t effectively manage a project if it is longer than 6 months Most projects are longer then 6 months By deciding on versioned releases you can decide which subset of the problem is

fitted to the time The customer must prioritize the features The customer has something in hand earlier Mistakes discovered early are cheaper to fix Establish your credibility Give you flexibility in case of pressure

“We can move this feature to the next release” Enable you to better fit the solution to your precise customer’s needs

You respond faster to changes The delta between the specification and the real world is smaller

Page 47: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

47

Envisioning Phase

Deliverables Vision/scope

document Project structure

document Initial risk

assessment document

Page 48: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

48

Vision Components

Page 49: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

49

Vision Components

Page 50: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

50

Planning Phase

Deliverables: Functional

specifications Master project

plan Master project

schedule

Page 51: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

51

Planning Components

Page 52: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

52

Page 53: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

53

Developing Phase

Deliverables: Solution code Build images Training materials Documentation

Deployment processes Operational procedures Support and troubleshooting

Marketing materials Updated master plan and schedule

Page 54: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

54

Developing Components

Page 55: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

55

Developing Phase

Page 56: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

56

Zero Defect Mindset

Page 57: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

57

Daily Build

Page 58: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

58

Stabilizing Phase

Deliverables: Pilot review Release-ready versions:

Source code andexecutables

Scripts and installation documentation

End-user help and training materials

Operations documentation Release notes

Testing and bug reports Project documents

Page 59: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

59

Stabilizing Components

Page 60: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

60

Bug Convergence

Page 61: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

61

MSF

Testing the SolutionTesting is part of the build cycle, not a standalone activity

Release ReadinessApproved

ScopeComplete

Project PlansApproved

Page 62: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

62

Team Focus During Stabilizing Phase

Page 63: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

63

Deploying Phase

Deliverables Operations and

support informationsystems

Repository of allversions of docs,load sets, configs,scripts, and code

Project close-out report

Page 64: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

64

Team Focus During Deploying Phase

Page 65: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

65

MSF Phases and Milestones

Project Plans Approved

Scope Complete

Release ReadinessApproved

DeploymentComplete

Vision/Scope Approved

Pilot Complete

Pre-Production Testing Complete

Release Candidates

User Acceptance Testing Complete

Zero Bug Bounce

Bug Convergence

Technology Validation Complete

Functional Specifications Baselined

Master Project Plan Baselined

Master Project Schedule Baselined

Development/Test Environment Set Up

Deployment Stabilized

Site Deployments Complete

Core Technology Deployed

Core Team Organized

Vision/Scope Baselined

Proof of Concept CompleteInternal Release 1

Internal Release 2Internal Release n

Page 66: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

66

Standard MSF Deliverables

I. Envisioning: “Vision Approved” Milestone Vision document Risk assessment Project structure document

II. Planning: “Scope Complete” Milestone Functional specification Risk assessment Project schedule Operation and support information systems

Procedures and processes Knowledge base, reports, logbooks

III. Developing: “Scope Complete” Milestone Frozen functional specification Risk management plan Source code and executables Performance support elements Test specification and test cases Master project plan and master project schedule

IV. Stabilizing: “Release” Milestone Golden release Release notes Performance support elements Test results and testing tools Source code and executables Project documents Milestone review

V. Deploying: “Deployment Complete” Milestone Documentation repository for all versions of

documents, load sets, and code developed during the project.

Project close-out report Final versions of all project documents Customer/user satisfaction data Definition of next steps

Page 67: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

67

Envisioning Phase Planning Phase Developing Phase Stabilizing Phase Deploying Phase Overall goals Identify customer requirements Vision / scope document

Conceptual design Business requirements

analysis Communications plan

Customer expectations Communications plan execution

Launch planning

Customer feedback, assessment, signoff

Design goals Solution concept Project structure

Conceptual and logical design Functional specification Master project plan Master project schedule Budget

Functional specification management

Project tracking Plan updating

Project tracking Bug triage

Solution / scope comparison Stabilization management

Prototypes Development and technology

options Feasibility analysis

Technology evaluation Logical and physical design Development plan / schedule Development estimates

Code development Infrastructure development Configuration documentation

Bug resolution Code optimization

Problem resolution Escalation support

User Performance needs and implications

Usage scenarios / use cases User requirements Localization / accessibility

requirements User documentation, training

plans and schedules

Training Training plan updates Usability testing Graphic design

User documentation stabilization

Training materials

Training Training schedule

management

Testing approach Test acceptance criteria

Design evaluation Testing requirements Test plan and schedule

Functional testing Issues identification Documentation testing Updated test plan

Testing Bug reporting and status Configuration testing

Performance testing Problem resolution

Deployment implications Operations management and

supportability Operations acceptance criteria

Design evaluation Operations requirements Pilot and deployment plan and

schedule

Rollout checklists Rollout and pilot plan updates Site preparation checklists

Pilot setup and support Deployment planning Operations and support

training

Site deployment management Change approval

DevelopmentDevelopment

TestTest

Release Management

Release Management

UserExperience

UserExperience

ProductManagement

ProductManagement

Program Management

Program Management

Page 68: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

68

Team Participation

Page 69: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

69

Agenda

Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management Discipline MSF Readiness Management Discipline

Page 70: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

70

Project Management

Full alignment with PMIBOK (Project Management Institute Body of Knowledge)

Remember: MSF is not a project management method, but a project framework that needs some project management – PMI is great for that

Page 71: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

71

Project ManagementTeam leads for each role own the responsibilities corresponding to the listed knowledge areas

Team Leads

Program Management

Product Management

Development

Test

User Experience

Release Management

Quality M

anag

emen

t

Procurem

ent M

anag

emen

t

Risk M

anag

emen

t

Communicatio

ns Man

agem

ent

Human R

esource

Man

agem

ent

Cost M

anag

emen

t

Time M

anag

emen

t

Scope M

anag

emen

t

Integrat

ion Man

agem

ent

at overall project level at sub-team level

Page 72: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

72

Specialization of Program Management

Page 73: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

73

Making Project Trade-offs

Res

ourc

es

Res

ourc

esFeaturesFeatures

Schedule

ScheduleQuality

Page 74: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

74

Why use Project Trade-offs?

Because you will have to It never goes according to plan Why bury your head in the sand? Why not discuss it with your customer? You will have to do it anyway so why wait for the first

crisis How can we do all this ??? …

Page 75: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

75

Project Trade-off Matrix

ConstrainConstrainOptimizeOptimize AcceptAccept

ScheduleSchedule

FeaturesFeatures

ResourcesResources

Res

ourc

es

Res

ourc

es

FeaturesFeatures

Schedule

Schedule

Help your customer help you

• Constrain – do not change, this is a constant

• Optimize – try to minimize this

• Accept – well, I’ll except any changes on this

Page 76: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

76

Milestone-Driven Process Milestones are review and synchronization points,

not freeze points Milestones enable the team (and customer) to assess progress and make

mid-course corrections The process model uses two sorts of milestones

Major milestones, end of logical quarter Interim milestones, in the logical quarter

Achieving interim milestone represents team agreement on position in the process

Achieving a major milestone represents team and customer agreement on position in the process

Page 77: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

77

Milestones are based on Deliverables

Deliverables are physical evidence (documents) Deliverables are signed by the team (and sometimes the

customer) A signed (or agreed) deliverable signal that the team has

reached a milestone

Page 78: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

78

Milestone MSF Role Cluster

Vision/scope approved Product management

Project plans approved Program management

Scope complete DevelopmentUser experience

Release readiness approved TestingRelease management

Deployment complete Release management

Different Roles Drive Different Phases

Page 79: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

79

The process milestones based Approach

Segment the Project into milestones Help organize the team Facilitate communication in the team Facilitate communication with the customer YOU NEVER GET BLINDED YOU ALWAYS KNOW WHERE YOU ARE

Page 80: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

80

Goals for a Successful Project Satisfied customers

The customer pays you, politics, seals person

Delivery within project constraints Watch the budget, deal with crises, mitigate

Delivery to specifications that are based on user requirements Write the code, take development decisions.

Release after addressing all known issues Test the code, specification, everything.

Enhanced user performance Most of the time, the customer doesn’t use the project. It’s the user of the system that make it a success or failure. (UI design,

Graphics, Cognitive approach)

Smooth deployment and ongoing management Packing, buying equipment, printing, delivering, electricity, water, air conditioning, logistics, etc’…

Page 81: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

81

Overall success requires success in each goal Any of them may fail the project

It is straight from the root, because of the failure we discussed earlier Each goal must be equally valued Each goal requires disciplines that are focused on that goal Each goal needs different qualifications You need them all You can’t learn everything, you cant do everything, you cant be

everyone… So….

Understanding the Goals

Page 82: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

82

Accountability

Page 83: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

83

Agenda

Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management Discipline MSF Readiness Management Discipline

Page 84: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

84

Risk Management Model Risk is a problem waiting to happen If you don’t analyze it, and prepare for it, you'll get it in you

face You should anticipate risks, mitigate risks and prepare

contingency plans for risks Because some of those risks are going to happen (it is just

statistics) Risk analyzing is integral, living, changing, part of any

project

Page 85: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

85

Risk Considerations and Goals

Areas for consideration during risk assessment: Research. Do we know enough about this risk? Do we need to study the

risk further to acquire more information and better determine the characteristics of the risk before we can decide what action to take?

Accept. Can we live with the consequences if the risk were actually to occur? Can we accept the risk and take no further action?

Manage. Can the team do anything to mitigate the impact of the risk should the risk occur?

Avoid. Can we avoid the risk by changing the scope?

The three risk management goals are to: Reduce the probability of occurrence; Reduce the magnitude of loss; or Change the consequences of the risk.

Page 86: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

86

MSF Risk Management Discipline

Page 87: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

87

Analyze andPrioritize

Analyze andPrioritize

MasterRisk List

Top nRisks

Plan andSchedulePlan andSchedule

Identity

RiskStatement

ControlControl

The MSF Risk Management Process

LearnLearnRisk

Knowledge Base,Concepts,

and Processes

Track andReport

Track andReport

The ongoing deliverable of this process is a living risk assessment document

Page 88: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

88

Agenda

Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management Discipline MSF Readiness Management Discipline

Page 89: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

89

MSF Readiness Discipline

KnowledgeSkills

Abilities

AssessAssess

ChangeChange

DefineDefine

EvaluateEvaluate

Page 90: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

90

Types Of Rediness

Page 91: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

91

Types Of Readiness

Page 92: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

92

Rediness Management Tasks

Page 93: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

93

A few words about readiness

Readiness management is one of the least understood (and least implemented) practices– everybody claims that human resources are the most valuable capital, but virtually nobody invests in it

It is often unwise to rely on programmers’ self-assessment. Statement “5 years of Java experience” on a resume may actually refer to “5 years ago I read a book about Java”

Use certification exams for assessing team readiness. Lack of technical competence is more noticeable than lack of management

competence

Page 94: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

94

Inheritance helps minimize bureaucracy

Option 1 Option 2

Total 64 pages

Total 34 pagesJava coding standard

C++ coding standard

C coding standard

Java coding standard

C++ coding standard

C coding standard

General style and coding standard

Page 95: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

95

MSF Summary

Projects often fail for non-techy reasons A framework such as MSF fixes many of those problems You don’t have to use all of MSF at once If you use some bits you increase your chance of

succeeding

Page 96: 1 MSF: Microsoft Solutions Framework. 2 Agenda Introduction MSF Team Model MSF Process Model MSF Project Management Discipline MSF Risk Management.

96

MOF Summary

“Enterprises operating a predominantly Microsoft environment should investigate MOF early. Enterprises in a heterogeneous environment should focus on ITIL and selectively pick best practices from MOF.”


Related Documents
MSF SharingTheRoadway

MSF SharingTheRoadway

Category: Documents
The Union/ MSF Model of Operational research Training · Union / MSF proposal for a new type of course [2009] Purpose: To teach the practical skills for conducting and publishing

The Union/ MSF Model of Operational research Training ·...

Category: Documents
Msf junior

Msf junior

Category: Documents
Msf Project Management Bridget Steffen

Msf Project Management Bridget Steffen

Category: Business
MSF: MICROSOFT SOLUTIONS FRAMEWORK MSF OVERVIEW Título de la presentación MSF Models and Disciplines Risk Management Discipline Process Model Team Model.

MSF: MICROSOFT SOLUTIONS FRAMEWORK MSF OVERVIEW Título de.....

Category: Documents
MSF Readiness Management Discipline v.1.1 · 4 MSF Readiness Management Discipline v.1.1 Abstract Readiness Management is a core discipline for the Microsoft Solutions Framework (MSF).

MSF Readiness Management Discipline v.1.1 · 4 MSF...

Category: Documents
MSF Team Model for Application Development€¦  · Web viewThis white paper examines the MSF team model for application development, which describes how teams should structure themselves

MSF Team Model for Application Development€¦  · Web...

Category: Documents
Msf plandemarketing

Msf plandemarketing

Category: Documents
MSF - Marzanna

MSF - Marzanna

Category: Documents
Finch MSF EA Consultation July 7, 2014 - MSF specific

Finch MSF EA Consultation July 7, 2014 - MSF specific

Category: Government & Nonprofit
Presentazione msf

Presentazione msf

Category: News & Politics
Lessons Learnt: The MSF governance model of the UNITAID Grant …evaluation.msf.org/sites/evaluation/files/attachments/... · 2019-01-15 · MSF entities/partners. Information on

Lessons Learnt: The MSF governance model of the UNITAID...

Category: Documents