01. Portal Business Overview

IBM Software Group

IBM WebSphere Portal

Nick Davis

Lotus Channel Technical Sales Portal and Collaboration

[email protected]

© 2008 IBM Corporation 2

Agenda

● What is a Portal? Why Portals?

● WebSphere Portal Overview, Features and Components

● WebSphere Portal Architecture

● Packaging


Today: disparate user experiences


Portal Definition

A well-known point of access to many different resources, presented in a consistent, integrated and personalised manner.

WebSphere Portal


Key Benefits and Capabilities of Enterprise Portals

User Perspective

Dynamic experience

Collaboration

Customisation

Personalisation

Engaging UI

Single Sign-on

People Awareness

Integration “at the glass”

Secure Access, SSO

Role-based Deployment

Scalability & Reliability

Administration

Navigation

Application interfaces

Aggregation IT Perspective

Other web content

CRM Application

Databases

Content Management

eHR

Web Services

Syndicated Content

Collaboration


Agenda




● Packaging


Build vs Buy

● An Evaluation of Build Versus Buy for Portal Solutions – IDC, Dec 2007 WebSphere Portal-based solutions had a 29% lower five-year

TCO on average compared with in-house-developed portals.

Labour costs to deploy portals and applications with WebSphere Portal were 38% lower than with in-house solutions.

Every $1.00 spent on WebSphere Portal software yielded on average $4.80 in IT labour avoidance.

Initial deployments of portals developed on WebSphere Portal were 45% faster to market than in-house-developed counterparts.

Portal applications developed on the WebSphere Portal platform had a 78% faster time to market than those built for in-house portals.


Best Java Enterprise Portal Technology

Readers choice Award INFORMATION INTEGRATION PLATFORMS & PORTALS

Performance Management

Portals and Knowledge Management

Dashboard Framework

2006 CRN Channel Champion Best Development tool

IBM WebSphere Portal

Best Enterprise Portal Platform - WebSphere Portal

WebSphere Portal – market leading Enterprise Portal

Market Leadership ● #1 in Enterprise Portal Software market*● Over 5000 customer Portal installations● Double digit market growth**● Large leads in Customer Self-Service, Partner Self-Service, Employee Self-Service, and Dashboards *● >2000 SMB customers

Partner Leadership ● Over 1,463 IBM Business Partner solutions in the IBM WebSphere Portal Business Solutions Catalog ● 30 ISVs have OEM’d WebSphere Portal

Technical leadership ● Largest portals in the world (20 million -1 billion)● Smallest full-feature portals in the world, 20-user pack● Provides the front-end, or user interface, for IBM’s innovative SOA strategy● Drives portal standards- Leads JSR-286, Chairs WSRP 2.0., Co-Chaired JSR-168, Chaired WSRP 1.0.

*Reports, DataQuest, AMR, IDC** IDC, Worldwide Enterprise Portal Software 2006-2010 Forecast Update and 2005 Vendor Shares: When Less is More. #202688, Kathleen Quirk, July 2006.


Market Leadership – Gartner’s View

WebSphere Portal now ranked as Market Leader in Gartner's 2008 MQ for Enterprise Portals.

Leadership position held for 6 consecutive years.


A Few of the 6,000+ WebSphere Portal Customers


Over 6,000 Customers - expanding use of portals in new ways, and new customers growing

Government• More than 500 government customers• Every G8 nation• Over 40 US Federal Agencies• 50% of US States• 75% of mid-east nations• Largest ever Government Portal• Largest ever Public Education Portal

Banking• 9 out of 10 Top Global Banks• 9 out of 10 Top US Banks• 7 out of 10 Top European Banks• 29 out of 50 Top Global Banks• 8 out of 10 Top AP Banks• Top customer nearing 100 Million users

Healthcare• 4 of 5 Top US Healthcare Insurance Companies• Over 30 Hospitals, clinics & delivery networks worldwide• More than 12 online healthcare providers > 20,000 users• 2 online healthcare providers with more than 5,000,000 users• 2 major healthcare information system providers OEM WebSphere Portal

Retail• 8 of 10 Top Global Retailers• 35 of top 100 Global Retailers• 9 of 10 Top US Retailers• 40 of top 100 US Retailers

WebSphere Portal Customers


WebSphere Portal – Functional Architecture


Building a Portal Page

PersonalisedPortlets

Navigation

Theme

Security

Customisation


Portlet PrincipleEach portlet is a separate Web application

● Developed independently

● Can be placed anywhere on the page

● Dynamic deployment; dynamic configuration

Portlets support multiple markups

● Phones, Organizers, Voice

● Unique views for each device

● Business logic can be shared

Web 2.0

● Portlets support Client Side Aggregation to retrieve and share information without server round-trips

● Portlets can refresh individually

● Support for AJAX and DoJo


Web Content Management

● Inline Editing for infrequent users

● User-friendly, simple templates for entering content

● Full text, attribute and taxonomy search

● Simplified process for including personalization rules in content and layout

● Views allow users to find their content easily

● User interface can be customized easily to provide tailored experience

● Link Management and RSS Integration


Portal Document Management

● Provided by IBM Lotus Quickr

● User can navigate through a hierarchy of user-defined folders and documents.

● Add, delete or modify folders

● Easily add documents of any format from local file system

● Share documents with teams

● Collaborate on documents and team places


Theme Customizer

Change the banner: logo, colour, typography, border, background

Change the typography: default size, colour and style, headline size, colour, etc.

Change the navigation: orientation, tab colours, tab text

Change the colours: page colour or background, highlight colour

Change the buttons: text, colour, selected and unselected states

Show and hide footers, gutters, links, breadcrumbs, etc.

Theme Customizer - Easily change the look of a portal page -

no HTML, JavaScript or XML coding required!


Portal Search helps raise productivity● Usability

Site map provides Secure “outline” of Portal hierarchy

Search API (SIAPI) published externally for applications

Relevance ranking

● Integrate External Search Engines

● External Search of Portal Content Better search results from

Google and other search engines

Photos from Flickr

Web Search Results

Search Results from Portal Suggested Links


WebAppIntegrator

• User clicked on “Doorway on Jester” • tab and was sent to Doorway web app • on server Jester. the HTML <script> tag • executed and “injected” markup for • Portal navigation, Launch menu, and page • breadcrumbs into Doorway web app.

Solution for integration of external web applications with Portal Server

Allows external web applications to display and make use of Portal navigation artifacts

• Clicking on any Portal specific navigation• tab will take you back into Portal. Clicking on • any Portal URL page tab will hit the underlying

URL.

• Note that the page tab labeled • “Doorway on Jester”• is correctly selected as the • current page.


Create new Portal Sites with New Site Wizard

The New Site Wizard combines several administrative actions into a single portlet:• User enrollment• Virtual Portal creation• Portal content import

Quickly create new Virtual Portals with Portal Sites and customize to suite your needs


Domino Integration● Sametime Contact List

● Who Is Here

● Lotus Web Conferencing

● Lotus Document Viewer

● Lotus Notes View

● Domino Web Access

● Inline QuickPlace

● My Lotus QuickPlaces

● Domino Document Manager

● People Finder

● Domino Application (catalog)


Web 2.0 Support

Superior enhanced User Experience

– Improved response times – AJAX, REST, client–side aggregation, C2A

– Enhanced flexibility – easy end user customization through drag & drop, Google gadgets, etc.

– Smart markup and dynamic menus through semantic tags

Drive Innovation and Productivity through Social Software

– Lotus Connections portlets

– Quickr blogs, wikis, and forums

Improve time to value, time to market

– Business user situational application development through the Portlet Pallette, drag & drop page composition, and composite application templates

– Business user contribution of WCM content

– More assets (REST, ATOM, gadgets) available to choose from.


Customer identification with your website can increase loyalty

Customer identification with your website can increase loyalty

Remember meThe site recognizes me without login…The site recognizes me without login…

…requires user authentication…

Access to sensitive service or operation,...

… before access is provided.


Resource Manager Portlet


Tooling for Portal Development

● Rational Application Developer● An open, comprehensive development environment for building e-business

applications● Portal Tools are fully integrated to support portal and portlet development● Provides Portal Test Environment


IBM WebSphere Portlet FactorySpeeds SOA Value and Deployment of WebSphere Portal

● Automation for multi-page, complex portlets without coding – speeds development/deployment

● Change simplified for evolving business requirements – increases efficiency of IT, LOB and users

● Reuse for generation of new portlets from existing portlet models on demand – serve more business and user requirements for more value

● SOA for integration/delivery of existing applications and portlet interfaces as reusable services – flexibility for increased ROI

Using the tool [Portlet Factory] also saved Allmerica $1 million in development costs, Clifton adds. The technology enabled Allmerica to build the portal in four months, whereas using API technology would have taken about 16 months, he estimates.

Mike Clifton, Vice President of IT, Allmerica InsuranceSource: Insurance & Technology, May 2005http://www.insurancetech.com/story/showArticle.jhtml?articleID=160906146


Build Real-time Personalized Dashboards

Sales Vice President

Regional Mgr

Local Sales Mgr

Alerts

personalized

Scorecard shows

regional info only

Data filter

adapts

Graph displays revenue

for selected office

Scorecard shows

office info only


Workplace Dashboard Framework is a set of reusable assets, robust administration tools,

and dashboard-specific features that speed the creation of custom dashboards.

Record List & Detail

Hierarchy Drill Down

Status Indicator

Status Page

Summary Row

Summary & Drilldown

Query Filter

Repository of Reusable Design Components


WebSphere Portlet Catalog

http://catalog.lotus.com/wps/portal/portal

● Over 1,500 Pre-made portlets

● 270 ISV’s Providing Portlets

● 26 ISVS have OEM’d IBM Portal

● 1,200 Partners Trained on Portal


Agenda




● Packaging


HT

TP

Ser

ver

…Database

SupportingServices

…

WCM

Backend2

Users

LDAP

Backend1

…

Basic Context Diagram

Portal Server

WebSphere App Server


Aut

horis

atio

n S

erve

r

…Database

SupportingServices

Identity Management

…

WCM

Backend2

Users

LDAP

Backend1

…

HT

TP

Ser

ver

Aut

hent

icat

ion

Plu

gin

Context Diagram with 3rd-Party Security

Portal Server

WebSphere App Server


Architecture Overview WebSphere Portal V6.1

PortalDatabase(s)

User profile

DatabaseLDAP Directorie(s)

Page Aggregation

Themes and skins

Page Handler

Dynamic UI

Manager

Rules

Portlet Container and Services

Portlet API

Content access

Search

PortletPreferen

ceCollab-oration

AJAXProxy

Webclipper

Admin

SiteAdmin

Credential

Vault

SingleSign-on

XML AccessPortal ScriptREST / APP

J2EE

JCA

WebServices

EJB

JMS

JDBC

Servlet

Security Caching

EnterpriseData, Applications,Internet Content

Process Server

Remoteportlet producer

AU

TH

EN

TIC

AT

ION

Desktopand mobile

Browsers, Mashups and offline Clients

Remoteportlet

consumer

.

.

PolicyPortalModel

TemplateComposition

ComponentHandler

ApplicationRuntimeAUTHORIZATION

Feed Provider

JSR286

WSRP 1.0 + 2.0WSRP 1.0 + 2.0

Widgets


Agenda




● Packaging


WebSphere Portal Version 6.1 Offerings

WebSphere Portal Extend

• Instant messaging*

• Team Collaboration*

• Electronic Forms*

*Limited entitlements

• Application Server• Database• LDAP Directory Server• Admin• Workflow Portlets• Application Templates• Cluster Support• Single sign on• Search• Personalization• Presentation• Customization• Application aggregation• Java Portlet API• Use of 100’s of portlets• WSRP support• Web 2.0 APIs: REST services, CSA, Live Text• WebSphere Portlet Factory (1 PF

Designer per enterprise)

WebSphere Portal Server

WebSphere Portal Enable

• Web Content Management*

• Document Management*

• Enterprise Search*

• Process Workflow*

*Limited entitlements

NOTE: WebSphere Portal Enable for z/OS 6.1 targeted for 4Q 2008*

* Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.

IBM Software Group

36

IBM WebSphere Portal – PortfolioA Single Strategic Portal Base Offering The Industry’s Broadest Set Of Capabilities

BusinessProcess

Content

Dashboard

Learning

EnterpriseSuite

Collaboration

Self-Service

Industry

WebSphere Portal Server

WebSphere Portal Enable

WebSphere Portal Extend

WebSphere Portal Express

Additionally For:

Z Series Customers: WebSphere Portal Enable for z/OS

Mobile Requirements: WebSphere Everyplace Mobile Portal Enable


WebSphere Portal Accelerators Speed Time to Value

Accelerators are integrated packages that easily

snap-on to Portal to deliver rapid time-to-value

Introducing Business Accelerators…•Integrated packages that easily snap-on to WebSphere Portal to deliver rapid time-to-value for specific business challenges

•Highly flexible, configurable, and scalable•Easily tailored for different roles & user types•Supports anytime and anywhere access from browser, rich client, & mobile devices

•Start small. Snap on additional Accelerators for additional value

Accelerators dramatically speed time to value and reduce the cost of deploying portal-based business solutions

•Shorten implementation cycles

•Realize Time to Value without sacrificing flexibility

•Realize quicker ROI o


Current Accelerators

IBM WebSphere Portal Portfolio

Collaboration

Content

Dashboard

Learning

Enterprise Suite

Industry

Self-Service

Process


Product support pages

WebSphere Portal:

http://www.ibm.com/software/genservers/portal/support/

WebSphere Portal Zone on developerWorks:

http://www.ibm.com/developerworks/websphere/zones/portal/

*New!* WebSphere Portal Support Wiki (goes live at eGA):

http://www-10.lotus.com/ldd/portalwiki.nsf

Web Content Management:

http://www.ibm.com/software/lotus/support/workplace-webcontent-mgmt/support.html

Web Content Management Best Practices Wiki:

https://info2.lotus.com/lotus/quickr

Product Documentation:

http://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html

01. Portal Business Overview

Technology

websphere portal software

websphere portal platform

websphere portal overview

portal applications

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websphere portal were45

portal definition

portal solutions idc