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 7% is verbal (words)  38% is vocal (volume, pitch, rhythm, etc.)  55% is body movements (mostly facial expressions)

Dec 23, 2015

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  • Slide 1
  • 7% is verbal (words) 38% is vocal (volume, pitch, rhythm, etc.) 55% is body movements (mostly facial expressions)
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  • Eye-contact Facial Body Posture Appearance Physical Contact http://www.youtube. com/watch?v=5brSO 79RfyI&list=PL0ACE1 BF0A435FAEA&index =17&feature=plpp_vi deo http://www.youtube. com/watch?v=5brSO 79RfyI&list=PL0ACE1 BF0A435FAEA&index =17&feature=plpp_vi deo
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  • Direct gaze that establishes your focus. Not necessarily for a long time. Can convey emotions: anger, care, etc. Eye contact means there is interest in the conversation You intend to take away something significant from the conversation.
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  • Reveals characteristics of a person Usually a change of visual pattern over time but a still face, photo, or static painting can express mood or capture a sentiment as well.
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  • The way you walk The way you hold your head Bearing Stance Subtle movements
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  • Conveys your background Your age Your professionality
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  • Personal space Emotions conveyed through touch Social Cues
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  • Barbour, A. (1976). Louder than words: Non verbal communication. Merrill. Non-verbal communication tools : What is non-verbal. (n.d.). Retrieved from http://www.youtube.com/watch?v=5brS O79RfyI&list=PL0ACE1BF0A435FAEA&in dex=17&feature=plpp_video