© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. FISPA Annual Conference Atlanta,

© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

FISPA Annual Conference

Atlanta, Georgia

AT&T Mobility - Fred Roper & Mark Pearce

July, 2013

This document is not an offer, commitment, representation or warranty by AT&T and is subject to change.© 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

AT&T Mobility Account team

2

Rick ChapesDirector of Sales

AT&T - Wholesale Solutions / ISP

Fred RoperStrategic Account Manager

[email protected]

Sivam NamasivayamSystem Engineer(510) 303-5364

[email protected]

Mark PearceMobility Applications Consultant

[email protected]

Ken FichterStrategic Account Manager

[email protected]

Chris VicensSales Manager561-281-4236

[email protected]

Rob DapkiewiczVice President –

AT&T Wholesale Solutions

Lisa WhitesideDirector of Sales

AT&T Mobility / Wholesale Solutions

mailto:[email protected]





This document is not an offer, commitment, representation or warranty by AT&T and is subject to change.© 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.3 ©2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

National Business Ordering

888-444-4410

Monday – Friday (7 AM to 7 PM Central Time)

Authorized Order Placers can call to order new service, process upgrades, migrate their service, order accessories, check the status of their orders, as well as process returns or exchange on their equipment (ordered within 30 days).

National Business Services/Select Care (NBS)

Voice Support - 800-999-5445

Monday – Friday - (8:30 AM to 8:30 PM Eastern Time)

National Business Services provides specialized business care services to support the wireless management needs of program administrators (Telecom Managers and Key Contacts). Contact NBS Voice Support for rate plan changes, address changes, upgrades, billing questions, account splits/consolidations, suspend/cancel, basic WIN support, problem resolution.

NBS - International Wireless Care

800-335-4685 from domestic location or 916-843-4685 from International location

24 Hours a Day, 7 Days a Week

International Wireless Care provides 24x7 support. Provides voice and data technical assistance to international roaming customers.

Premier Support Center

(866) 499-8008

Mon-Fri 8:00 am to 8:00 pm

Premier Web Technical Issues/ Web site issues. The Wireless Management Center has a comprehensive set of web based management tools designed to increase productivity, enable controls and manage wireless costs.

Business End User Care

800-331-0500 or

611 from a wireless phone

24 Hours a Day, 7 Days a Week

Business End User Care supports business end users. Our knowledgeable BEUC Representatives provide customized service and have access to your company's profile - including AT&T Mobility programs, pricing, and offers specific to your company. BEUC can assist with service and/or account level changes, billing inquiries, technical support, equipment orders, and overall wireless information.

Change of Financial Responsibility

888-444-4410, option #2, option #5

Monday – Friday (7 AM to 7 PM Central Time)

The Change of Financial Responsibility team supports requests from Nationally Contracted Customers who need to change financial responsibility from corporate liability to employee liability. Company must submit permission in advance for release of wireless number.

Warranty Exchange:

(800) 801-1101

Warranty Exchanges after 30 days

AT&T Mobility Resources Guide


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• FISPA – master agreemento Member Companies – participation agreement

• Benefits and Offerso Monthly service discounts (varies by product)

o Applicable for voice, data & messaging products

o Equipment discounts / free devices

o Online portal for adds, moves, changes and billing

• Members can select any Mobility product / service offering

• Currently negotiating agreement with FISPA

• M2M / WWANo Separate agreement negotiated with each member company

o M2M / WWAN – primary / fail over capabilities

FISPA - AT&T Program Overview


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AT&T Mobility Voice & Data Rate Plan Overview


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Mobile Share voice, text and data plans

1 GB 4 GB 6 GB 10 GB 15 GB 20 GB 30GB 40GB 50GB

$40 $70 $90 $120 $160 $200 $300 $400 $500 + + + + + + + + +

Smartphone $45 $40 $35 $30 $30 $30 $30 $30 $30 Basic / Feature Phone $30 $30 $30 $30 $30 $30 $30 $30 $30

Data Modem / MiFi $20 $20 $20 $20 $20 $20 $20 $20 $20 Tablet $10 $10 $10 $10 $10 $10 $10 $10 $10

# of Users 10 10 10 10 10 10 15 20 25

Per Month

Mobile Share with Unlimited Talk & Text

Additional data: $15 per GB

• Flexible data plans to accommodate usage requirementso 24 groups per account

• Unlimited voice and text (SMS, MMS) included

• Add features as needed to individual mobileso e.g., international roaming, ePTT, navigation


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Mobile Share data plans

4 GB 6 GB 10 GB 15 GB 20 GB 30GB 40GB 50GB

$30 $40 $60 $90 $110 $185 $260 $335 Each TabletEach Laptop or USBConnected Devices

# of Users 10 10 10 10 10 15 20 25

$10 $20 $10

Additional data: $15 per GB

Per Month

Mobile Share - Data

• Data only devices

• Flexible data plans to accommodate usage requirementso 24 shared groups per account

• Add features as needed to individual mobileso e.g., international roaming


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Pooled Voice PlansRate Plan Name MRC

Pooling Fee

Included Minutes

Nights/ Weekends M2M

Overage Charge

Business Pooled Nation $44.99 $44.99 n/ a 450 Unlimited Unlimited 0.25






• Manage voice usage across the enterpriseo Balance high usage with low usage

o Eliminate domestic overages

• Add features as needed to individual mobileso e.g., international roaming; ePTT; messaging


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Pooled Data Plans

Monthly Charge

Pooled Data

Allowance

Basic Phone

Smartphone Tablet/iPadUSB/Laptop/Netbook/

Notebook

$ 20.00 300 MB X$ 30.00 2GB X X X$ 50.00 5GB X X X X$ 80.00 10GB X X X X

Business Data Pooling Plans

• Data only devices

• Manage data usage across the enterpriseo Balance high usage with low usage

o Eliminate domestic overages

o New – 10 GB data plan option



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Individual Data Plans

DataPro Enterprise $45 3GB $10/GB Y



AT&T DataConnect 250 MB $14.99 250 MB $14.99 / 250 MB N

AT&T DataConnect 3GB $35 3 GB $10/GB Y

AT&T DataConnect 5GB $50 5 GB $10/GB Y

Discountable

MRC Data Allowance Overage DiscountableEnterprise Smartphone Data Plans

Tablet Data Plans MRC Data Allowance Overage

• Options to accommodate all userso Smartphones, tablets, data modems

o Tethering / Hotspot capabilities



The AT&T 4G / LTE Network

Expanding, Evolving and Innovating… Enabling You to Transform Your Business



Cautionary Language Concerning Forward-Looking Statements

Information set forth in this presentation contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results might differ materially. A discussion of factors that may affect future results is contained in AT&T’s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this presentation based on new information or otherwise.

Safe Harbor Statement

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Mobile Device Evolution Driving Data GrowthMore capable Smartphones means more engagement with devices

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AT&T has experienced unprecedented mobile Internet growth …

• 25,000% wireless data increase over last 5 years

• Phone Calls• Email• Limited Web Browsing

• Complex Applications• Streaming Video• Extension of Office PC• Smartphones, Branded Computing

Devices, and Emerging Devices

Legacy Mobile Devices Today’s Mobile Devices


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• >$98 billion invested in our wire line and wireless networks over the past five years (2008-2012)

• In 2012, invested nearly $20 billion, including more than 160,000 wireless network improvements

• Expect to invest in the range of $21 billion in 2013 • In 2012, announced three year $14B investment plan

with Project Velocity IP (2013-2015)

Investment

Investing in Our Future…and YoursEvolving the network to provide you the best mobile Internet experience


AT&T 4G LTE reaches more than 200 million people*- More than double number of people covered in 2012 (vs. year-end 2011)- Expect to cover 300M people by year-end 2014

4G network covers more than 292 million people - Nation’s largest 4G network- Virtually 100 percent of AT&T’s wireless network covered by HSPA+- Over 90 percent of mobile data traffic runs over enhanced backhaul

Customers still have access to fast 4G speeds with HSPA+ when they go outside of a 4G LTE area

Now Availablein 325 Markets

* Limited 4G LTE availability in select markets. 4G speeds are delivered by HSPA+ (with enhanced backhaul) or LTE, where available. Compatible device and data plan required. LTE is a trademark of ETSI. Learn more at att.com/network.

The Nation’s Fastest 4G LTE NetworkDual-layered 4G technologies for the best overall broadband experience

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Higher peak data rates

More efficient use of spectrum

Increased number of simultaneously active subscribers

Improved performance at the cell edge

LTE - AdvancedAdvancing and Evolving the AT&T 4G Network

AT&T plans to begin deployment of LTE-Advanced in 2013

Features

Carrier

Aggregation

Heterogeneous

Network Topology

Adva

nced

MIM

O


Augmenting Your Wireless Access ExperienceProviding you flexible network access methods for enhanced coverage

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• Nation’s largest Wi-Fi network*

• Deployed Wi-Fi hotzones with expansion plans

• 30K – plus domestic Hotspots

• Targeting locations that typically experience high-volume data usage with distributed antenna systems

*Largest based on branded and operated hotspots. Wi-Fi enabled device required

AT&T Wi-Fi AT&T Antenna Solutions


Final Thoughts

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Meeting our Customers’ Demands

Continuing investment

Driving innovation

Advancing network enhancements

Increasing quality

Improving the end to end business experience

AT&T - The nation’s fastest 4G LTE network.


AT&T Mobile Applications

• M2M / WWAN

• Mobile Resource Management

• Business Messaging

• Enhanced Pushed to Talk (ePTT)

• Mobile Device Management

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Driving Innovation – Broadest Mobility Portfolio AvailableTransforming your business by mobilizing your business processes

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AT&T Foundry innovation centers - environments designed to foster collaboration and improve project cycle time from idea to market by threefold

Field Service Solutions

Critical Communications

Mobile Professional Services

Mobile Applications and Services Mobile Marketing and Messaging

Machine to Machine mHealth

Mobile Enterprise Management Communications and Collaboration


AT&T Mobile Application AllianceEngagement Model

DevCentralCertified

Joint Sales& Marketing

VARAT&T Network Integration (NI)

• Third party application certified through devCentral

• Minimum requirement for any sales and marketing engagement

• Certified network compatible devices.

• Joint sales and marketing engagements and client support

• AT&T bills for wireless services

• Third party bills for application and/or professional services

• Formal co-sell relationships through IMAP (alliances drive AT&T activations)

• AT&T sells end-to-end managed (often hosted) solutions for clients

• AT&T may add value to offer

• AT&T bills for software / device

• AT&T provides tier 1 support

• Vendor packages the end-to-end solution; acts as a reseller of AT&T services; works in isolation from AT&T channels

• AT&T packages applications, and or professional services in custom bill.

• Supplier provides solution to customer.

Software + Device + Bill + Support

= Solution

1 2 3 4 5

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Challenges:• To get connectivity where and when needed• To maintain reliable network connectivity• To build a cost effective solution

Wireless WAN Connectivity provides: • Diverse, cost-effective backup for data applications • Good ISDN alternative for T1 backup• Quick deployment for new applications, remote

locations, or mobile workers • Consistent network connectivity• Primary connectivity for low-bandwidth / telemetry

applications• Devices to meet specific application needs

Wireless WAN Connectivity Service:Solutions to Meet Business Requirements

AT&T provides customers the benefit of integrated wireless and wire line primary and backup connectivity solutions through a single provider.

Telemetry (Industrial/Monitoring/ATM/Kiosk)

Primary WAN (Temporary/Disaster Recovery)

Mobile(Public Safety/Transportation/Workgroups)

Backup WAN (Primary Circuit Outage)


Page 23

AT&T MobilityNetwork

Primary WWAN Connection

31 2

Cellular Enabled Router

Standard Router

Primary Connection

Backup Connection

WWAN Router connects remote devices to cellular IP Network

Traffic is sent across high-speed cellular IP

network

Remote locations connect to host applications

AT&T MobilityNetwork

Primary WAN

Backup WWAN Connection

Wireless WANCellular Connectivity to Corporate Resources and Applications


Mobile Resource Management

Use intuitive web portal for access to detailed location maps, tracking, alerts, and both real time & historical reports.

Features of Mobile Solution:• GPS tracking and reporting including

geofences and alerts

• Wireless forms with barcode capability

• Job dispatching

• Wireless timecards for individuals and teams

• Signature and image capture for proof of delivery

• GPS Navigation

• Automated reporting and safety alerts

Potential Benefits:• Improve productivity by routing workers

appropriately or improving workflows

• Control costs by simplifying and improving time and labor management or by replacing paper-based processes with customized wireless forms

• Show compliance and meet regulatory needs

Providing workforce management tools that enhance the productivity of mobile workers.

TeleNav Track Premium includes mobile forms for capturing information.

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Business Messaging

Compatibile with a wide range of applications, devices and solutions

Features of Mobile Solutions:

• Delivery confirmation & longer msgs

• 24/7 Enterprise Technical Support

• 2-way group notification & response

• Use with all AT&T devices w/ SMS

• Connect via SNPP, WCTP, SMTP, TAP

• Connect w/ VPN, frame relay or MPLS*

• Integrates easily with most applications

Potential Benefits:

• Enables large group notification via SMS without spam controls

• Provides delivery confirmation

Price: $9.99 per user /month for unlimited messages or $3.00 per user /month for basic access (recipient pays for each message)*25

xxx

Enhanced Enterprise Grade Messaging Platform


AT&T Enhanced Push-To-Talk

Compatibile with a wide range of applications, devices and solutions

Features of ePTT:• Large contact lists - up to 1,000 contacts

• Group calling - up to 250 people simultaneously with the push of a button

• Broad selection of smartphones, rugged phones and specialty devices

• Talk and use productivity applications simultaneously

• See who’s available to talk immediately with AT&T Enhanced PTT’s presence status indicators

• Supervisors can override PTT calls to communicate important to their teams

• Access to AT&T’s 3G, 4G and 4G LTE networks

• Use mobile applications, GPS or cameras on your phones during PTT calls

Potential Benefits:

• Save time on calls

• Integrate with MRM and fleet solutions for improved productivity

• Replace EOL iDen solution

26

xxx

Communicate Instantly with ePTT


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Good for EnterpriseTM from AT&T

Features for Mobile Solutions:• Good Mobile Messaging• Good Mobile Control• Good Mobile Access

Potential Benefits:• Secure device management through

portal or web console• Overcome security concerns with Good

Technology’s “Containerization” to keep enterprise data separate from personal data

• Helps companies integrate various devices into the corporate space to reduce IT breaches and increase productivity

Price: • Pricing is based software server

purchase, tiered Client Access Licenses needed, and related Support Options chosen

• An Enterprise Data plan is required with this solution

Good for EnterpriseTM from AT&T is a secure messaging and mobility device management solution.

Good for Enterprise can be used on handheld devices and tablets with a variety of OS’s including iOS, Android, Symbian, and Windows

Mobile 6.5

(Good for Enterprise Application)

Good for Enterprise is applicable to all business segments Usually 50+ users, but there are no restrictions Average deployment is 500+ users

Vertical Markets that are a “Good” fit include: Federal Government Local/State Government Healthcare Education Finance


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AT&T Enterprise Mobile Device Management – Mobile Iron

Features for Mobile Solutions:• Multi-OS, multi-carrier device

management• Advanced Security• Remote Control• Provision, configure and troubleshoot with

minimal user interruption

Potential Benefits:• Get smartphone operations under control• Protects sensitive corporate data on

smartphone devices• Monitors and prevents unauthorized

devices from accessing the corporate network

Price: ~$4 - $7 per month per subscriber; Professional services (installation, training) starts at $3000

Making Smartphones Enterprise Ready

Application Management

Security Management

Enterprise Management

Loss & Theft Management

Expense Management

Remote Management


Personal SpacePersonal side stays “personal”

AT&T Toggle - Advanced Mobile Workspace Management Solution

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Separates, protects and manages a corporate Workspace on an employee’s personal Android device (Smartphones, Tablets) regardless of carrier

Dual Mode

One Device

Business ModeControlled by the Business

• Not touched by the business

• Personal activities remain private

• Protected access to personal apps:

– Social media

– Multi media downloads

– eMail accounts

– Shopping sites

– Gaming

AT&T Toggle

Toggle WorkspaceControlled by the Business

• Encrypted email, contact and

other EAS features

• Prevent apps from writing to SD

card

• Access to corporate-approved

applications

• PIN/Password protected

workspace and applications

• Remote wipe only Toggle

workspace

• Highly Secure storage and

policy-based secure networking

• Corporate policy management via

the Toggle Administrative

Management Console


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Q & A

© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. FISPA Annual Conference Atlanta,

Documents

att logo

att mobility programs

att mobility account

days att mobility resources

mobility product service

technical support

account unlimited voice

o monthly service discounts