2001 Net Results Inc. Return on Investment Measuring the MAXIMO Measuring the MAXIMO ® ® ROI ROI
Mar 30, 2015
© 2001 Net Results Inc.
Return on Investment
Measuring the MAXIMOMeasuring the MAXIMO®® ROI ROI
© 2001 Net Results Inc.
Net Results: Doing Business In
• Africa
• Europe
• Middle East
• North America
• South America
• United Kingdom
• Africa
• Europe
• Middle East
• North America
• South America
• United Kingdom
© 2001 Net Results Inc.
Net Results: Doing Business With
• Aerospace• Automotive• Consumer Products• Electric, Water and Gas Utilities• Facilities Management• Food & Beverage• Government & Military • Industrial Distribution• Oil and Gas Production and Refining• Specialty Chemical• Telecommunications
• Aerospace• Automotive• Consumer Products• Electric, Water and Gas Utilities• Facilities Management• Food & Beverage• Government & Military • Industrial Distribution• Oil and Gas Production and Refining• Specialty Chemical• Telecommunications
© 2001 Net Results Inc.
Why Invest in Information Technology
• Better InformationBetter Information……improved decision makingimproved decision making
• Improved ServiceImproved Service……process information faster - 24x7process information faster - 24x7
• Increased ProductivityIncreased Productivity……do more in less timedo more in less time
• Competitive AdvantageCompetitive Advantage……our customers prefer us!our customers prefer us!
© 2001 Net Results Inc.
Why MAXIMO®?
• Why did you or would you buy MAXIMOWhy did you or would you buy MAXIMO®®??• Here is what we hear?Here is what we hear?
– We need a systemWe need a system– Needed to issue and track work ordersNeeded to issue and track work orders– We don’t know what we are spending and We don’t know what we are spending and
where we are spending itwhere we are spending it– Wanted to replace our old systemWanted to replace our old system– Can’t get any support from IT on our legacy Can’t get any support from IT on our legacy
systemsystem– What do you mean… What do you mean… “Why MAXIMO“Why MAXIMO®®?”?”
© 2001 Net Results Inc.
Ultimately what are we trying to do?
• Revenue Revenue
• Costs Costs • Risk Risk
© 2001 Net Results Inc.
MAXIMO® Impact Areas
• Salable Capacity Salable Capacity RevenueRevenue• Labor Labor CostsCosts• Materials Materials CostsCosts• Asset Life Asset Life CostsCosts• Risk Risk Revenue & Revenue &
CostsCosts• Opportunity CostsOpportunity Costs Revenue & Revenue &
CostsCosts
© 2001 Net Results Inc.
MAXIMO Impact on Operating Statements
Operating StatementsOperating Statements
Strategic MRO “Big Six”Strategic MRO “Big Six” Income StatementIncome Statement Balance SheetBalance Sheet Cash Flow StatementCash Flow Statement
1.1. Asset LifeAsset Life ±Operating ExpenseOperating Expense0Property, Plant, and EquipmentProperty, Plant, and Equipment0Accumulated DepreciationAccumulated Depreciation
0Depreciation Depreciation CAPEXCAPEX
2.2. Saleable Saleable CapacityCapacity
+Incremental EBITIncremental EBIT+Accounts ReceivableAccounts Receivable+Accounts PayableAccounts Payable+InventoryInventory
+Accounts ReceivableAccounts Receivable+Accounts PayableAccounts Payable
3.3. LaborLaborOperating ExpenseOperating Expense+Incremental EBITIncremental EBIT
+CASHCASH +Net IncomeNet Income
4.4. MaterialsMaterialsOperating ExpenseOperating Expense+Incremental EBITIncremental EBIT
+CASHCASHInventoryInventory
+Net IncomeNet IncomeInventoryInventory
5.5. RiskRiskOperating ExpenseOperating Expense+Incremental EBITIncremental EBIT
+CASHCASH Net IncomeNet Income
6.6. Opportunity Opportunity CostsCosts
+Other IncomeOther Income +CASHCASH
Accounts PayableAccounts PayableShort Term DebtShort Term DebtLong Term BorrowingLong Term Borrowing+Cash DividendsCash Dividends
(+) Increase, (–) Decrease, (±) Depends, (0) No Definable Effect
© 2001 Net Results Inc.
Wisdom
• Knowledge of your current practices is Knowledge of your current practices is GOODGOOD..
• Knowledge of Knowledge of WhatWhat you should or could you should or could be doing is be doing is GREATGREAT..
• Knowledge of Knowledge of HowHow to do to do WhatWhat you need you need to do is to do is VALUABLEVALUABLE..
• DoingDoing it is it is PRICELESSPRICELESS!!
© 2001 Net Results Inc.
More Wisdom
• Knowing how much you spent last year Knowing how much you spent last year is is GOODGOOD..
• Knowing what you are going to spend Knowing what you are going to spend next year is next year is GREATGREAT..
• Knowing the cost drivers is Knowing the cost drivers is VALUABLE.VALUABLE.
• Positively impacting the cost drivers is Positively impacting the cost drivers is PRICELESSPRICELESS!!
© 2001 Net Results Inc.
Next Year… I will need
• _____ electricians. _____ electricians.
• to conduct _____ amount of planned to conduct _____ amount of planned maintenance activitiesmaintenance activities
• _____ money for MRO materials._____ money for MRO materials.
• _____ money for maintenance services._____ money for maintenance services.
• to replace _____ assets because of to replace _____ assets because of their projected cost of operations.their projected cost of operations.
© 2001 Net Results Inc.
Asset ManagementAsset Management• I will need 8 electricians because of I will need 8 electricians because of
expected asset demandsexpected asset demands• I will conduct 7,500 planned I will conduct 7,500 planned
maintenance tasks based on maintenance tasks based on inspection results and analysis.inspection results and analysis.
• I will spend $1.8 million based on I will spend $1.8 million based on MRO material consumption pattern, MRO material consumption pattern, and inventory objectives.and inventory objectives.
• I will spend $500,000 based on smart I will spend $500,000 based on smart planning and contractor management planning and contractor management strategiesstrategies
• I will spend 8% of my book asset I will spend 8% of my book asset value based or $1.6 million based on value based or $1.6 million based on improved asset managementimproved asset management
Activity ManagementActivity Management• I will need 10 electricians because I I will need 10 electricians because I
have 10 on staff.have 10 on staff.• I will conduct 10,000 planned I will conduct 10,000 planned
maintenance tasks according to my maintenance tasks according to my schedule.schedule.
• I will spend $2.5 million on MRO I will spend $2.5 million on MRO supplies based on last year’s buying supplies based on last year’s buying practices and results. practices and results.
• I will spend $750,000 in outside I will spend $750,000 in outside maintenance services per a general maintenance services per a general service agreement.service agreement.
• I will spend 10% of my book asset I will spend 10% of my book asset value or $2 Million in capital value or $2 Million in capital improvements.improvements.
The Strategic MRO Imperative
Activity v. Asset Management
$1,600,000
$250,000
$150,000
$700,000
$250,000
$250,000
© 2001 Net Results Inc.
MRO Software’s Value Impact Assessment
• The VIA uses a systematic approach to The VIA uses a systematic approach to extracting the value proposition of extracting the value proposition of MAXIMOMAXIMO®® and Associated Technology. and Associated Technology.– Discovery MeetingDiscovery Meeting
– Pre-Assessment ActivitiesPre-Assessment Activities
– On-site AssessmentOn-site Assessment
– Report Generation and PresentationReport Generation and Presentation
© 2001 Net Results Inc.
Demand Supply Compression™ (DSC) Goal “To achieve the “absolute economic advantage” in the marketplace.”
$0
Tot
al C
ost
of O
pera
tions
time
The DSC Goal is achieved by The DSC Goal is achieved by an intense focus on making an intense focus on making progress towards theprogress towards the Future Perfect ObjectivesFuture Perfect Objectives
Only Produce Exactly What is Consumed in the Market
Only Invest in Assets Necessary to Produce Exactly What is Consumed in the Market
Only Invest in Assets that Never Fail over their Useful Life
Achieve the Lowest Total Cost of Ownership (TCO) for all Assets
Only invest in resources that enable the first four future perfect objectives
Current
State
Better
Practice
Best
Practice
$$$
$$
$
Future Perfect
ProgressRegress
Spinningour
Wheels
Continuous Continuous ImprovementImprovement
Technology Technology InterventionsInterventions
© 2001 Net Results Inc.
Value Impact Assessment
• The VIA follows the Strategic MRO, The VIA follows the Strategic MRO, powered by DSC™ Guiding Principles.powered by DSC™ Guiding Principles.– Define the Value StreamDefine the Value Stream
– Connect the Asset to the Value StreamConnect the Asset to the Value Stream
– Connect Demand to the AssetConnect Demand to the Asset
– Connect Supply to Demand Connect Supply to Demand
– Compress Demand Supply ConnectionsCompress Demand Supply Connections
© 2001 Net Results Inc.
Define the Value Stream
U N I T Of V A L U E
• Your company creates value. For example:Your company creates value. For example:– Water CompanyWater Company– Automotive ManufacturerAutomotive Manufacturer– Mobile TelecommunicationsMobile Telecommunications– Military Base OperationsMilitary Base Operations– Truck Load Freight CompanyTruck Load Freight Company– Chemical CompanyChemical Company
• Your MAXIMOYour MAXIMO®® and Associated Technology Investments and Associated Technology Investments must advance the value creation of your organization. must advance the value creation of your organization. Period!Period!
© 2001 Net Results Inc.
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Connect the Asset to the Value Stream
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
• Asset Criticality Classes
• Asset Profiles• Asset Portfolio
Management• Tracking Indirect
Costs per Asset• Labor• Material• Special
Equipment• Integrated to
Accounting systems enables full financial planning
Asset Lifecycle Types of Assets MAXIMO® Value
© 2001 Net Results Inc.
Connect the Asset to the Value Stream
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Asset Performance Forecasting and Tracking
• Availability Analysis• Drives Supply
Response• Overall Equipment
Effectiveness• Supports TPM, RCM,
ZBM initiatives
• Early Equipment Management
Types of Assets MAXIMO® Value
© 2001 Net Results Inc.
MAXIMO ROI
• In Connecting the Asset to the Value
Stream we start by estimating the Total
Cost of Ownership for an Asset.• Knowledge of TCO and Availability
Requirements is used to support target
costing programs. • The goal is to drive down possession
costs.• 10% TCO reduction for the asset in
question.• Lots of Assets to go!Lots of Assets to go!
Ac
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Ac
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Po
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Purchase Price
Acquisition
Possession
Disposal
TC
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A to VSVS
© 2001 Net Results Inc.
Connect Demand to the Asset
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Failure Modes:• Safety/Env.• Availability• Quality• Performance • Cost
• MTTR Expectations v. Actual
• Reliability Analysis• Real Time FMEA
Asset Demands MAXIMO® Value
• All Failures Not Equal
• Asset Availability Requirements
• Frequency of Demand• Sporadic vs.
Chronic
© 2001 Net Results Inc.
Connect Demand to the Asset
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Demand Criticality Classification (ranking System)
• Real Time Performance Tracking• CBM• SCADA, DCS• OEE
Asset Demands MAXIMO® Value
• Proactive Demand vs. Reactive Demand
• Goal is to Extend Demand Lead Time for PM and CM
© 2001 Net Results Inc.
MAXIMO ROI
• In connecting demand to
the asset we attempt to
increase Reliability to
increase Availability
(capacity), resulting in
increased Earnings
Potential• Increased Reliability
reduces cost of
maintenance labor and
MRO supplies.
Ac
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Di
Ac
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Purchase Price
Acquisition
Possession
Disposal
TC
O $
A to VSVS
Ac
Po
Di
D to A
EaEarnings
Pu
© 2001 Net Results Inc.
Connect Supply to Demand - Labor
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Matching Labor with Demand• Location
Hierarchies• Crew Locations• Repair Shops
• Matching Labor with Demand• Job Plans• Craft Designations
Supply - Labor MAXIMO® Value
• Labor Positioning• To Asset• To Labor
• Labor Skills• Multi-skilling• Autonomous
Maintenance
© 2001 Net Results Inc.
Connect Supply to Demand - Labor
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Mobile Communications
• Smart Planning• Asset Criticality• Demand Criticality• Geographic Density• Skill Density• Opportunity
Maintenance
• Contractor Management
Supply - Labor MAXIMO® Value
• Labor Communications• Real time
• Prioritization of Work
• Contractor Services
© 2001 Net Results Inc.
Connect Supply to Demand - Materials
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Warranty, Repair and rotating equipment tracking
• Inventory Availability Analysis
• Consumption Based ROP, ROQ
Supply - Materials MAXIMO® Value
• Consumables, Spares, and Repairs Strategy
• Stock v. Non-Stock
• Inventory Optimization
© 2001 Net Results Inc.
Connect Supply to Demand - Materials
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Stocking Locations and Materials tied to Asset and availability requirements
• IT Asset Management
• Three way match initiates AP transaction
Supply - Materials MAXIMO Value
• Smart Storeroom
• IT Assets
• Smart Payment
© 2001 Net Results Inc.
Connect Supply to Demand - Materials
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Spend Analysis data through Asset Catalog
• Online Commerce Services
• Catalog Management
• Workflow
Supply - Materials MAXIMO® Value
• Strategic Sourcing
• Supply Transparency
• Order Fulfillment
• Decentralized Sourcing
© 2001 Net Results Inc.
Connect Supply to Demand
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Asset Portfolio data• Replacement
value• Indirect Costs• Safety/
Environmental findings
• OEE Tracking
• Connect to asset register in accounting system
Asset Value MAXIMO® Value
• Condition Assessment
• Asset Disposal
© 2001 Net Results Inc.
MAXIMO ROI
• In connecting supply to
demand we attempt to
reduce the TCO components
associated with Labor and
Materials• Increased Earnings through
improved availability• Reduced labor through
improved scheduling• Material costs reduction
through standardization,
price reductions, reduction in
consumption, reduction in
minimum stock levelsAc
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Po
Di
Ac
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Po
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TC
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A to VSVS
Ac
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Po
Di
D to A
Ea
Ac
Pu
Po
Di
S to D
EaEarnings
Disposal
Possession
Purchase Price
Acquisition
© 2001 Net Results Inc.
Compress Demand Supply Connections
U N I T Of V A L U E
• Plan• Design• Build• Acquire• Install• Use• Maintain &
Repair• Overhaul• Dispose
Asset Lifecycle
• Asset Lifecycle Management
• Work Management• MRO Supply Chain
Management
• Better Information• Improved Service• Increased
Productivity• Competitive
Advantage
DSC Guiding Principles
MAXIMO Value
• Define the Value Stream
• Connect Assets to the Value Stream
• Connect Demand to the Asset
• Connect Supply to Demand – Labor & Materials
• Compress Demand Supply Connections
© 2001 Net Results Inc.
Materials LaborSalable Capacity
CAPEX
OpportunityCosts
OpportunityCosts
OpportunityCosts
1 2 3 5
RISK
OpportunityCosts
4
High Level Practical Paths Forward
6 6 6 6
© 2001 Net Results Inc.
Materials
Asset Reliability
1
DemandResponse
2
• Reliability Centered Maintenance• Total Productive Maintenance• Design for Serviceability• Zero Breakdown Maintenance
• Strategic Sourcing• Line of Sight Procurement• E-procurement• E-catalogs
Compression Strategies Value Driver Value Impact
ProcurementPractices
4
•Demand Driven Maintenance• Asset Criticality Classifications• Demand Criticality Classifications• Demand Response Strategies• Smart Planning and Scheduling
Storeroom & Inventory Management
3• Smart Storeroom• Consumption Driven Inventory Management• Consumable, Spare, and Repair Designations• Asset Based Inventory Purging
Develop Detailed PPF - Materials
© 2001 Net Results Inc.
Common Findings
• Salable Capacity / Mission CapacitySalable Capacity / Mission Capacity– 1% - 5% increase in Salable Capacity if preventable downtime would 1% - 5% increase in Salable Capacity if preventable downtime would
have occurred.have occurred.• LaborLabor
– 10-20% reduction in maintenance labor straight time and overtime 10-20% reduction in maintenance labor straight time and overtime through improved scheduling techniques, failure reduction, through improved scheduling techniques, failure reduction, integration with materials planning, and a formal contractor integration with materials planning, and a formal contractor management process. management process.
– 5%-50% reduction in production labor overtime due to improved 5%-50% reduction in production labor overtime due to improved maintenance practices.maintenance practices.
• MaterialsMaterials– 25% to 75% reduction in inventory investment through improved 25% to 75% reduction in inventory investment through improved
stocking and replenishment practices.stocking and replenishment practices.– 5% to 50% reduction in production related scrap and rework due to 5% to 50% reduction in production related scrap and rework due to
improved maintenance practices.improved maintenance practices.
© 2001 Net Results Inc.
Reasons Not to Trust ROI Results
• Based on Industry Benchmarks versus true understanding Based on Industry Benchmarks versus true understanding of existing processes.of existing processes.
• Assessor not grounded in realityAssessor not grounded in reality– engineering practicesengineering practices– maintenance practicesmaintenance practices– purchasing practicespurchasing practices– distribution practicesdistribution practices
• Lack of understanding of better and best practices and their Lack of understanding of better and best practices and their applicability to your operations.applicability to your operations.
• Unclear Adoption Strategy and RatesUnclear Adoption Strategy and Rates• Slicing and dicing People without understanding true nature Slicing and dicing People without understanding true nature
of their effortsof their efforts• Unable to distinguish role of technology from process Unable to distinguish role of technology from process
changes or leadership decisions.changes or leadership decisions.
© 2001 Net Results Inc.
KitBa CAB Inc.
© 2001 Net Results Inc.
KitBa CAB’s Value Stream
• The KitBa CAB plant is a stock production The KitBa CAB plant is a stock production operation with 2001 sales estimated at $60 million. operation with 2001 sales estimated at $60 million.
• The current product lifecycle is estimated at 10 The current product lifecycle is estimated at 10 years, before a significant model change is years, before a significant model change is experienced. experienced.
• All product sales are through distributors, thus All product sales are through distributors, thus KitBa CAB manufactures and ships to distributor KitBa CAB manufactures and ships to distributor stock. stock.
• The current distribution channel structure does not The current distribution channel structure does not require the KitBa CAB operations to produce and require the KitBa CAB operations to produce and deliver stock cabinets to specific consumer orders. deliver stock cabinets to specific consumer orders.
© 2001 Net Results Inc.
KitBa CAB’s Stated Objectives
• Want to standardize asset management strategies and practicesWant to standardize asset management strategies and practices
• Want to develop a KitBa CAB Asset Management System that is deployable and Want to develop a KitBa CAB Asset Management System that is deployable and certifiablecertifiable
• Want to standardize on supporting technology, i.e., CMMS – EAM? Want to standardize on supporting technology, i.e., CMMS – EAM?
• Implement Autonomous Maintenance where it makes senseImplement Autonomous Maintenance where it makes sense
• Integrate Asset Management Strategy with Lean/6 Sigma effortsIntegrate Asset Management Strategy with Lean/6 Sigma efforts
• Share maintenance best practicesShare maintenance best practices
• Lower cost of operations in response to market price pressuresLower cost of operations in response to market price pressures
• Improve manufacturing performanceImprove manufacturing performance
• Have spent considerable money on new assets want to do a better job at Have spent considerable money on new assets want to do a better job at maintaining them. maintaining them.
• Want to leverage MRO spendWant to leverage MRO spend
• Want to eventually connect to supply chain using e-commerce technologyWant to eventually connect to supply chain using e-commerce technology
© 2001 Net Results Inc.
What to Do? Practical Path Forward
• MAXIMOMAXIMO®® technology uniquely aligns with technology uniquely aligns with Lean Enterprise and Six Sigma Initiatives.Lean Enterprise and Six Sigma Initiatives.– Guiding Principles Guiding Principles – Future Perfect ObjectivesFuture Perfect Objectives
• Lead Time ReductionLead Time Reduction• Elimination of Waste and Non-Value Adding activitiesElimination of Waste and Non-Value Adding activities• Cost ReductionCost Reduction• Quality ImprovementQuality Improvement• Variation Reduction – Asset PerformanceVariation Reduction – Asset Performance
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2.5.1 Alignment ofStrategic Asset
Management withLean/Six Sigma
Activities.
© 2001 Net Results Inc.
KitBa CAB Plant, Property, & Equipment
AssetAsset CostCost Accumulated DepreciationAccumulated Depreciation Book ValueBook Value
Property Property $352,096$352,096 $106,628$106,628 $245,468$245,468
PlantPlant $3,990,072$3,990,072 $922,708$922,708 $3,067,364$3,067,364
EquipmentEquipment $13,226,221$13,226,221 $6,876,089$6,876,089 $6,350,132$6,350,132
Computers, etc.Computers, etc. $935,045$935,045 $403,314$403,314 $531,731$531,731
TotalTotal $18,503,434$18,503,434 $8,308,739$8,308,739 $10,194,695$10,194,695
The fixed asset turnover ratio, based on an estimated $60 million in sales, is $60,000,000/$10,194,694 = 5.88. The industry ratio for NAICS code 337 Furniture & Related Product Mfg is 3.69. This would suggest that KitBa CAB is producing value using less invested cost in its assets, and/or that its assets are older than the average of the industry.
© 2001 Net Results Inc.
KitBa CAB Asset Cost Tracking
Repair Cost Per Cabinet (FY01 & FY 02)
$0.00
$0.20
$0.40
$0.60
$0.80
$1.00
$1.20
Month
01 Act $0.521 $0.439 $0.370 $0.515 $0.419 $0.223 $0.323 $0.333 $0.305 $0.380 $0.312 $1.018
02 Tgt-mo $0.362 $0.417 $0.359 $0.385 $0.365 $0.336 $0.372 $0.362 $0.332 $0.353 $0.353 $0.344
02 Act $0.224 $0.271 $0.464 $0.328 $0.454 $0.375 $0.438 $0.570 $0.398 $0.528 $0.602
J an Feb Mar Apr May J un J ul Aug Sep Oct Nov Dec
© 2001 Net Results Inc.
KitBa CAB - Practical Path Forward
• Defining Critical Assets Defining Critical Assets
• Managing Asset Profiles and PortfoliosManaging Asset Profiles and Portfolios
• Applying Asset StandardsApplying Asset Standards
• Doing it right the first time, every time!Doing it right the first time, every time!
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3.5.1Asset CriticalityClassification
3.5.2Asset PortfolioManagement
3.5.3Asset
ConfigurationManagement
3.5.4Asset
Standardization
3.5.5Installed Asset
Profiles
3.5.6OEM, EPC, and
Plant EngineeringCollaboration
© 2001 Net Results Inc.
KitBa CAB’s Equipment Downtime & WO Statistics
Plant 4 - Component PlantPlant 4 - Component Plant
Equip. #Equip. # Equipment NameEquipment Name Downtime Downtime Hrs.Hrs.
04-04-5768057680
Moldow dust collectorMoldow dust collector 18.518.5
04-04-5769257692
Conv. finish line - Conv. finish line - generalgeneral
11
04-04-5769357693
Conv. finish line ovenConv. finish line oven 00
04-04-5769457694
Conv. finish line Conv. finish line conveyorconveyor
1.51.5
04-04-5813458134
Dodds mortiserDodds mortiser 13.2513.25
04-04-5820658206
52" Timesaver - door 52" Timesaver - door lineline
31.2531.25
04-04-7720077200
E'static finish line - E'static finish line - generalgeneral
10.7510.75
04-04-9811598115
Progressive tenoner Progressive tenoner #2#2
19.7519.75
04-04-9811698116
Torit dust collector #4Torit dust collector #4 2.752.75
04-04-9811798117
Northwood routerNorthwood router 1111
04-04-9840098400
New sticklineNew stickline 12.7512.75
04-04-9848498484
Bacci mortiser #3Bacci mortiser #3 24.2524.25
04-04-9848698486
Costa panel sanderCosta panel sander 16.516.5
04-04-9848798487
Delle Vedove #3Delle Vedove #3 11.2511.25
807.45807.45
#2 Torwegge Double End Tenoner#2 Torwegge Double End Tenoner
Work Order TypeWork Order Type AmountAmount
EMER CountEMER Count 1717
MISC CountMISC Count 22
PM CountPM Count 1919
PROJECT CountPROJECT Count 66
REPAIR CountREPAIR Count 3030
SCHEDULED CountSCHEDULED Count 44
TotalTotal 7878
#2 Torwegge Double End Tenoner#2 Torwegge Double End Tenoner
Work Order PriorityWork Order Priority AmountAmount
Priority 1Priority 1 6363
Priority 2Priority 2 77
Priority 3Priority 3 88
TotalTotal 7878
Priority Priority
Total AllTotal All 11 22 33
EMER CountEMER Count 1717 1717 00 00
MISC CountMISC Count 22 22 00 00
PM CountPM Count 1919 1212 11 66
PROJECT CountPROJECT Count 66 55 00 11
REPAIR CountREPAIR Count 3030 2424 55 11
SCHEDULED CountSCHEDULED Count 44 33 11 00
TotalTotal 7878 6363 77 88
Percentage of TotalPercentage of Total 80.8%80.8% 9.0%9.0% 10.3%10.3%
© 2001 Net Results Inc.
KitBa CAB’s Practical Path Forward
• Demand Criticality ClassificationDemand Criticality Classification
• Failure Codes and Diagnostic InformationFailure Codes and Diagnostic Information
• Location and Asset-based Failure AnalysisLocation and Asset-based Failure Analysis
• TPM, ZBM, RCMTPM, ZBM, RCM
• Formal Asset Condition Assessment ProcessFormal Asset Condition Assessment Process
• Early Equipment ManagementEarly Equipment Management
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4.5.1TPM, ZBM, RCM
4.5.2Failure Codes and
DiagnosticInformation
4.5.3Formal Asset
ConditionAssessment
Process
4.5.4Early Equipment
ManagementProgram
4.5.5Demand Criticality
Classification
4.5.6Location andAsset-based
Failure Analysis
© 2001 Net Results Inc.
KitBa Cab Work Order Process & Results
• In FY02, KitBa CAB In FY02, KitBa CAB conducted 2,911 conducted 2,911 scheduled work scheduled work orders, of which orders, of which 1,737 were 1,737 were completed on time; completed on time; for a performance for a performance level of 59.7%. level of 59.7%.
Work Order Process: KitBa CAB Operations
Wor
k O
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Com
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Mai
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Dia
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tics
Mat
eria
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ourc
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and
Pro
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men
tIn
itiat
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ork
Ord
erA
ppro
ve &
Prio
ritiz
e W
ork
Data EntryClerk
PurchasingArea
SupervisorMaintenanceSupervisor
MaintenanceTechnician
StoreroomClerk
Employee
RequestMaintenance Support
CommunicatesMaintenance need via
Radio
ReceivesMaintenance Request
Inputsrequest
into MP2
AssignsPriority
and Tech
Print WO
Receive WO
ConductDiagnostic
Activity
Need Materials Pull MaterialsStock
Create MaterialRequest
Process MaterialRequest
Create PurchaseOrder
Non/Out of Stock
Materials ArriveComplete Work
Complete WOInputCompleted
WO Info
ApprovePO
Send PO
Source Materials
© 2001 Net Results Inc.
KitBa CAB’s Practical Path Forward
• Proactive v. Reactive Strategy ManagementProactive v. Reactive Strategy Management
• Smart Planning and SchedulingSmart Planning and Scheduling
• Work Order AnalysisWork Order Analysis
• Mobile TechnologyMobile Technology
• Maintenance Practice Compliance Maintenance Practice Compliance
• Technician Skill DevelopmentTechnician Skill Development
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bor
5.5.3 TechnicianSkill Development
5.5.1 Proactive v.Reactive
MaintenanceStrategies
5.5.2 MaintenancePractices
Compliance
5.5.4 SmartPlanning andScheduling
5.5.5 MobileTechnology
5.5.6 Work OrderAnalysis
© 2001 Net Results Inc.
KitBa CAB: Materials
© 2001 Net Results Inc.
KitBa Cab’s Practical Path Forward
• Strategic SourcingStrategic Sourcing
• Smart Storeroom ManagementSmart Storeroom Management
• Smart Inventory ManagementSmart Inventory Management
• Requisition & Purchase Order ProcessRequisition & Purchase Order Process
• Warranty TrackingWarranty Tracking
• Payment ProcessPayment Process
Se
ctio
n 6
:C
onn
ect
Su
pply
to
De
ma
nd -
Ma
teria
ls
6.5.1 MRO SupplyChain
Management
6.5.4 PaymentProcess
6.5.3 Requisition &Purchase Order
Process
6.5.6 SmartStoreroom
Management
6.5.2 WarrantyTracking and Cost
Recovery
6.5.5 SmartInventory
Management
© 2001 Net Results Inc.
Practical Paths Forward – KitBa CAB
KitBa CAB: Strategic MRO powered by DSC™ Practical Path Forward
Sec
tion
6:
Co
nnec
t Sup
ply
toD
em
and
- M
ate
rial
s
Sec
tion
5:
Co
nnec
t Sup
ply
toD
em
and
- L
abo
r
Sec
tion
4:
Co
nnec
t De
ma
ndto
the
Ass
et
Sec
tion
3:
Co
nnec
t th
e A
sset
to
the
Val
ue S
trea
m
Sec
tion
2:
De
fine
the
Val
ueS
trea
m
2.5.1 Alignment ofStrategic Asset
Management withLean/Six Sigma
Activities.
3.5.1Asset CriticalityClassification
3.5.2Asset PortfolioManagement
3.5.3Asset
ConfigurationManagement
3.5.4Asset
Standardization
3.5.5Installed Asset
Profiles
3.5.6OEM, EPC, and
Plant EngineeringCollaboration
4.5.1TPM, ZBM, RCM
4.5.2Failure Codes and
DiagnosticInformation
4.5.3Formal Asset
ConditionAssessment
Process
4.5.4Early Equipment
ManagementProgram
4.5.5Demand Criticality
Classification
4.5.6Location andAsset-based
Failure Analysis
5.5.3 TechnicianSkill Development
5.5.1 Proactive v.Reactive
MaintenanceStrategies
5.5.2 MaintenancePractices
Compliance
5.5.4 SmartPlanning andScheduling
5.5.5 MobileTechnology
5.5.6 Work OrderAnalysis
6.5.1 MRO SupplyChain
Management
6.5.4 PaymentProcess
6.5.3 Requisition &Purchase Order
Process
6.5.6 SmartStoreroom
Management
6.5.2 WarrantyTracking and Cost
Recovery
6.5.5 SmartInventory
Management
© 2001 Net Results Inc.
PPF Phases for KitBa CAB
KitBa CAB: Strategic MRO powered by DSC™ Practical Path Forward
Sec
tion
4:
Co
nne
ct D
em
and
to th
e A
sset
Sec
tion
3:
Co
nne
ct th
e A
sset
toth
e V
alue
Str
eam
Sec
tion
6:
Co
nne
ct S
upp
ly to
De
man
d -
Mat
eria
ls
Sec
tion
5:
Co
nne
ct S
upp
ly to
De
man
d -
Lab
or
Sec
tion
2:
De
fine
the
Va
lue
Str
eam
4.5.2Failure Codes and
DiagnosticInformation
5.5.4 SmartPlanning andScheduling
6.5.4 PaymentProcess
6.5.1 MRO SupplyChain
Management
5.5.3 TechnicianSkill Development
3.5.6OEM, EPC, and
Plant EngineeringCollaboration
3.5.2Asset PortfolioManagement
2.5.1 Alignment ofStrategic Asset
Management withLean/Six Sigma
Activities.
6.5.2 WarrantyTracking and Cost
Recovery
3.5.4Asset
Standardization
4.5.1TPM, ZBM, RCM
5.5.1 Proactive v.Reactive
MaintenanceStrategies
6.5.5 SmartInventory
Management
5.5.6 Work OrderAnalysis
3.5.3Asset
ConfigurationManagement
4.5.6Location andAsset-based
Failure Analysis
5.5.2 MaintenancePractices
Compliance
4.5.4Early Equipment
ManagementProgram
3.5.1Asset CriticalityClassification
4.5.3Formal Asset
ConditionAssessment
Process
6.5.6 SmartStoreroom
Management
6.5.3 Requisition &Purchase Order
Process
3.5.5Installed Asset
Profiles
4.5.5Demand Criticality
Classification
5.5.5 MobileTechnology
Phase 1
Pha
se 2
Pha
se 4
Phase 3 Phase 5
© 2001 Net Results Inc.
And the results are!
Sec. DescriptionSavings Estimates
TotalYear 1 Year 2 Year 3
5.5.4 Smart Planning and Scheduling $0 $200,565 $601,695 $802,260
6.5.1 MRO Supply Chain Management $115,965 $413,295 $413,295 $942,555
6.5.5 Smart Inventory Management $162,350 $626,675 $907,505 $1,695,530
Total $278,315 $1,240,535 $1,922,495 $3,441,345
Five Plant MAXIMO® Proposal
© 2001 Net Results Inc.
SAMMSAMMStrategic Asset Management MethodologiesStrategic Asset Management Methodologies
ServicesServices
MRO Software
© 2001 Net Results Inc.
Strategic MRO, powered by DSC™
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